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Atlassian Confluence vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Atlassian Confluence improves onboarding, centralizes knowledge, and is regarded as a cost-effective tool enhancing efficiency and satisfaction.
Sentiment score
6.5
Microsoft Teams enhances collaboration and efficiency, integrating with tools like Word and SharePoint, though some see no added benefit.
 

Customer Service

Sentiment score
6.5
Confluence users praise support's expertise but note issues with resolution speed, service limitations, and regional coverage variations.
Sentiment score
6.2
Users have mixed experiences with Microsoft's support, ranging from satisfactory responsiveness to challenges in reaching assistance, often relying on internal teams.
This team manages all queries and uses various plugins, such as Tempo for time tracking.
Microsoft support is excellent, offering instantaneous assistance through either robo support or live personnel.
I have logged tickets for Office 365 and received responses within 24 hours, depending on the severity.
 

Scalability Issues

Sentiment score
7.2
Atlassian Confluence scales well for many users; however, cloud setups and costs can present challenges for some organizations.
Sentiment score
7.7
Microsoft Teams offers robust scalability and seamless integration, effectively supporting diverse organizational needs and large remote meetings.
Microsoft Teams is scalable, and I have successfully conducted sessions with close to forty people without significant issues.
 

Stability Issues

Sentiment score
7.9
Confluence users praise stability but note occasional connectivity issues; setup quality and updates influence performance and data integrity.
Sentiment score
7.6
Microsoft Teams is generally stable, with minor issues mainly caused by network conditions, maintaining high reliability for daily use.
Microsoft Teams is stable once the setup is completed properly.
 

Room For Improvement

Atlassian Confluence struggles with integration, pricing, and user access, needing improvements in collaboration, customization, and interface efficiency.
Microsoft Teams users seek improved UI, stability, integration, and AI features, alongside better file sharing and customization options.
The software does not currently have any kind of AI integration.
This chart used AI to offer users the option to create it based on the data.
Microsoft could take into consideration specific use cases with some restrictions, such as improving the compatibility between cloud and non-cloud setup.
Microsoft Teams could be improved through more synchronization with other platforms like Calendly and Gmail.
The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations.
 

Setup Cost

Atlassian Confluence pricing varies with user base and setup, with costs increasing for plugins and external access.
Microsoft Teams offers competitive pricing within Office 365 bundles but can be costly with additional security features for large user bases.
It streamlines license management and renewal processes, which can otherwise lead to complications or lapses in access.
Microsoft Teams comes with Office 365 licenses like E3, but there are options for those who prefer not to pay for Teams by using alternative products like Slack.
Microsoft Teams is economical when purchased as part of an Office 365 bundle.
 

Valuable Features

Atlassian Confluence excels with ease of use, collaboration tools, Jira integration, customizable templates, and cross-device accessibility.
Microsoft Teams enhances productivity through seamless Office 365 integration, clear communication, flexible access, and user-friendly collaboration tools.
This tool provides a single repository for interacting with the entire team.
Microsoft Teams is also noted for its compliance with GDPR and SOC 2, ensuring data security and compliance.
The platform is user-friendly and has positively impacted our communication, allowing us to communicate with people from different countries and cities in real time.
It serves everything in one place and improves communication within organizations.
 

Categories and Ranking

Atlassian Confluence
Ranking in Enterprise Social Software
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
106
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Knowledge Management Software (1st)
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
169
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of August 2025, in the Enterprise Social Software category, the mindshare of Atlassian Confluence is 9.8%, down from 13.0% compared to the previous year. The mindshare of Microsoft Teams is 14.4%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce, which is currently limited.
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Answers from the Community

NC
Nov 17, 2021
Nov 17, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the lic...
See 2 answers
TS
Oct 18, 2021
Because Microsoft Teams is not a wiki, therefore it makes no sense to compare it to Confluence, a wiki. And one should be careful not to store wiki content in (Teams) chats because the data in the chat is not structured and is very difficult to find again. We would never choose Atlassian products again because the prices increase very much every year, longstanding errors are not fixed, the licensing for on-premise is exorbitantly high and you are practically forced to store the data on the Atlassian servers. That's why we have several projects underway that aim to replace JIRA, Confluence, etc. And it is a great joy and relief for all team members to be getting closer to this goal.
Nov 17, 2021
Microsoft Teams has good conference call quality and is perfect for large group meetings - the up to 90k+ capacity is amazing! The simplicity of scheduling for video conferencing, especially when using Outlook for email and calendar, makes everything very easy. One click to schedule the meeting, one click activates the meeting. It's that easy. They offer different options with backgrounds, which our teams like very much. One favorite feature is the repository, which is great for knowledge management. We can store and retrieve documents, maintain control, and collaborate freely and easily with each other. We would like to see the same functionality between mobile and desktop applications, though. Some of the features vary greatly and this can make things difficult. Microsoft Teams takes up a lot of bandwidth, which can slow things down at peak times. This can also affect things like screen sharing, downloading, and losing sound and video. The Wiki software that comes with Atlassian Confluence is great. Atlassian Confluence is extremely intuitive and user-friendly; you don’t have to be tech-savvy to use it. Atlassian Confluence has a great offering of templates that can be used for just about any situation, such as creating documents, charts, or enhanced tables. The hyper-linking and drawing tools are one of our favorite features. Atlassian Confluence recently stopped offering the self-hosted version of the product. The cloud-based service currently offered can be very expensive for smaller companies. There could also be more flexibility when it comes to editing a page to make it look the way you want it to look. Conclusion For what we were looking for, we felt Microsoft Teams was the best fit. You get great collaborative options, documentation workflows, and follow-up. The additional benefit of extraordinary call conferencing options that are fully integrated with the Microsoft ecosystem made it a very easy choice for us.
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
11%
Government
7%
Financial Services Firm
22%
Manufacturing Company
9%
Computer Software Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I have no information about the cost as these are subsidized when procured by companies. Getting a home version cheaper or free would be a better option so students or college-goers can utilize the...
What needs improvement with Microsoft Teams?
I am unable to determine which features of Microsoft Teams are the most valuable because we do not have full capabilities due to our Exchange server being on-premise and OneDrive not being authoriz...
 

Also Known As

Confluence
MS Teams
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Atlassian Confluence vs. Microsoft Teams and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.