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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Remote control and support capabilities allow management of devices even in areas without IT staff.
Remote access helps with device tracking and management, providing solutions like GPS localization and geo-fencing.
App deployment and software updates can be managed remotely, enhancing efficiency without physical device handling.
Security features such as Lockdown Kiosk Mode prevent unauthorized software use and ensure device safety.
Compatibility with various device versions and seamless integration contribute to its reliability and scalability.

CONS

SOTI MobiControl struggles with application upgrade deployment, lacking confirmation indicators upon completion, especially when working across regions.
The support service is poor, and the response from the headquarters is not very effective, impacting overall user experience.
Reporting features are inadequate, offering limited filters and customization options, leading to user frustration.
Managing devices, especially for Apple and iOS, is challenging, with issues in pushing updates and using the management system with SIM card data connections.
The software's integration with new system updates, particularly for Windows and iOS platforms, needs enhancement to compete with alternatives like Intune.
 

SOTI MobiControl Pros review quotes

Shailesh S. Moogi - PeerSpot reviewer
Regional Manager Presales & Training at QodeNext India Private Limited
Sep 29, 2025
One of the best features of SOTI MobiControl is that it is one of the oldest MDM solutions available, with features such as geofencing with map integration, APK upgrade, firmware upgrade, and it provides battery status, device status, and more.
reviewer1491852 - PeerSpot reviewer
Account Manager at a retailer with 1-10 employees
Jun 20, 2025
SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices, since everything can be managed from the dashboard.
SM
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
Apr 25, 2025
SOTI MobiControl is user-friendly and easy to access compared to AirWatch.
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Manikandan Ganesan - PeerSpot reviewer
System Engineer at Saudia Aerospace Engineering Industries
Mar 19, 2025
The integration and deployment of features in SOTI MobiControl are very easy and user-friendly.
RL
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Mar 19, 2025
I recommend SOTI MobiControl for its ease of deploying new components and software remotely without onsite personnel.
Anuraj Nair - PeerSpot reviewer
Presales Engineer at SNSIN
Apr 30, 2024
The most valuable features of the solution are containerization and app control.
BS
Consultant at HEMA
Dec 18, 2023
It helps in enrolling, managing, and relocating the devices quickly.
Phuong Soksambo - PeerSpot reviewer
System Administration Unit Manager at a financial services firm with 1,001-5,000 employees
Jun 6, 2023
I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good.
Anthony Taylor - PeerSpot reviewer
Senior Technician, Global Retail End User Support at a wholesaler/distributor with 10,001+ employees
Sep 26, 2022
The ease of access was awesome. The guys helping us out were pretty fluent in the product. I currently have two devices in a dashboard that we're testing, but the solution that they have is awesome. I like that it's a cloud-based based solution, and I think there will be some significant cost savings.
JD
Storage Engineer at a computer software company with 10,001+ employees
May 26, 2022
The company's support is the best. That'd be the number one thing.
 

SOTI MobiControl Cons review quotes

Shailesh S. Moogi - PeerSpot reviewer
Regional Manager Presales & Training at QodeNext India Private Limited
Sep 29, 2025
The UI could be improved to be more user-friendly.
reviewer1491852 - PeerSpot reviewer
Account Manager at a retailer with 1-10 employees
Jun 20, 2025
For improvement, maintaining pace with updates from operating systems such as Android and Windows would be sufficient.
SM
Associate I Android Product Validation Engineer at a tech vendor with 10,001+ employees
Apr 25, 2025
There are some limitations with the remote control feature, and the interface occasionally experiences issues.
Learn what your peers think about SOTI MobiControl. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
893,244 professionals have used our research since 2012.
Manikandan Ganesan - PeerSpot reviewer
System Engineer at Saudia Aerospace Engineering Industries
Mar 19, 2025
The area that could be improved is the reporting services or application usage. They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages.
RL
Chief Solutions and Services Officer at OGA SynCom Co., Ltd.
Mar 19, 2025
Customer service is good, but sometimes it is challenging to reach them promptly during urgent situations.
Anuraj Nair - PeerSpot reviewer
Presales Engineer at SNSIN
Apr 30, 2024
SOTI MobiControl currently lacks some DLP features.
BS
Consultant at HEMA
Dec 18, 2023
There could be a feature for user ID management.
Phuong Soksambo - PeerSpot reviewer
System Administration Unit Manager at a financial services firm with 1,001-5,000 employees
Jun 6, 2023
The remote screen of the solution gets stuck at times. So, that needs to be improved.
Anthony Taylor - PeerSpot reviewer
Senior Technician, Global Retail End User Support at a wholesaler/distributor with 10,001+ employees
Sep 26, 2022
I wish that I had some more tutorials and educational resources on how to use the product.
JD
Storage Engineer at a computer software company with 10,001+ employees
May 26, 2022
They could make it easier to configure. While setting it up from scratch, I find many networking issues, and I have to call our network people for them, but our network people don't understand. It's a nightmare to try to communicate to them that this port needs to be open, or this needs to be opened here or there. Networking people are very security conscious, and they're wary of doing anything. So, if you can't tell them exactly why they need to do something, they get really paranoid. SOTI could do a better job of making the configuration of their software easier to understand and more clear. The prerequisites should be clear. They should clearly specify what is required to get this software working. There should be a list of prerequisites that is easier to understand and trust.