Compare Splunk vs Veritas

Splunk

Based on 862 reviews.

Veritas

Based on 322 reviews.

Latest Research

Buyer's Guide

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

July 2025

Veritas NetBackup IT Analytics vs. Splunk Enterprise Security

Updated: July 2025

Buyer's Guide

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

July 2025

Splunk Enterprise Security vs. Veritas NetBackup IT Analytics

Updated: July 2025

Sample Customers

Splunk Enterprise Security

Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.

Splunk AppDynamics

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Splunk Cloud Platform

Mindtouch

Popular Solutions

Splunk Enterprise Security

145 reviews

Splunk AppDynamics

38 reviews

Splunk Cloud Platform

40 reviews

Veritas NetBackup

26 reviews

Veritas Backup Exec

12 reviews

Veritas NetBackup Appliance

17 reviews

Top Industries

Financial Services Firm

14%

Computer Software Company

14%

Manufacturing Company

Government

Financial Services Firm

14%

Computer Software Company

12%

Manufacturing Company

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Gyanesh Rahatekar
Back office at Reliance Industries Ltd
I get information related to application transactions on a day-to-day basis and manage their capacity augmentation...
Read full review of Splunk AppDynamics »
Anonymous User
Splunk System Engineer at a non-tech company
The typical use case for Splunk Enterprise Security is to meet regulations and requirements for critical...
Read full review of Splunk Enterprise Security »
Abdelmonam LABBOUZ
Splunk Observability Expert
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses...
Read full review of Splunk Observability Cloud »
Siva Kuppala
Enterprise Architect at Wipro Limited
The main use cases for Splunk User Behavior Analytics include threat detection. I detect insider threats, compromised...
Read full review of Splunk User Behavior Analytics »
Kishore Gorantla
Splunk/SOAR Engineer
My use case for the solution is basically focused on deploying and configuring data related to Splunk, upgrading the...
Read full review of Splunk SOAR »

Review 1 of 5

Charles Nwaokukwu
Head, Datacenter and IT Enterprise Applications at GTBANK
My main use cases for Veritas Enterprise Vault are for backup of databases and servers. We use it basically for...
Read full review of Veritas Enterprise Vault »
Sammy Githinji
Technical Manager at Rigor Systems Limited
Mainly, our use case for Veritas NetBackup Appliance is backup for virtual environments as well as databases.
Read full review of Veritas NetBackup Appliance »
Nitin Mandlik
Senior Software Engineer at a manufacturing company
I am currently working with Veritas NetBackup IT Analytics for reporting and data management. I manage both...
Read full review of Veritas NetBackup IT Analytics »
Ibrahim Jekhine
Consultant at MTN
Our primary use case for Veritas NetBackup is for normal backup operations, but not necessarily for deduplication. We...
Read full review of Veritas NetBackup »
Scott Lawson
Operations Director, Information Technology at a healthcare company
Our use case for Veritas CloudPoint is that it was implemented so our on-premises staff could continue to have the...
Read full review of Veritas CloudPoint »

Review 1 of 5

Customer Service

Tarun Singh
Deputy Manager at a tech vendor
I rate the support from Splunk SOAR a three out of five. The support knowledge of use cases from the telecom...
Read full review of Splunk SOAR »
Yash-Gupta
Analyst, TSG Information Security Cyber Operations at a consultancy
Support is quite responsive. They also offer 24/7 support services.
Read full review of Splunk Enterprise Security »
Eko Kurniawan
IT Operations & Security at Veris
I rate Splunk support eight out of 10. Support was great, and they responded quickly.
Read full review of Splunk Enterprise Security »
lebohang-motloung
Technical Team Lead at a financial services firm
I'm not too happy with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Director of Information Systems at a tech services company
We have used technical support sometimes, when we had some questions and issues or whatever. They're pretty...
Read full review of Splunk AppDynamics »
Anonymous User
CEO at a retailer
The community support for Splunk is excellent, with an engaged user community. However, for the standard technical...
Read full review of Splunk Enterprise Security »
Anonymous User
Performance Test Engineer at a insurance company
We have technical support. We have the technical services. We work with one of their engineers on a monthly basis....
Read full review of Splunk AppDynamics »
SureshKumaresan
Cyber Security Consultant at HCL Technologies
I rate Splunk support seven out of 10.
Read full review of Splunk Enterprise Security »
Anonymous User
Works at a marketing services firm
I contacted their technical support recently. The support provided is decent, though they often reference their...
Read full review of Splunk Enterprise Security »
Nishant J
Marketing Intelligence Expert at a financial services firm
I have no experience contacting Splunk IT Service Intelligence (ITSI) technical support.
Read full review of Splunk ITSI (IT Service Intelligence) »
Anonymous User
Cyber security analyst at a manufacturing company
We've got a lot of experience on our team solving Splunk, but the few times we used Splunk's technical support, we...
Read full review of Splunk Enterprise Security »
Anonymous User
Team Lead Gestion des évènements at a financial services firm
We have used technical support a few times and we found it to be very good. Response time is good and their tips are...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Engineer at a tech services company
The customer support is good. We have not had many big problems, the application just works. The solution has never...
Read full review of Splunk AppDynamics »
Anonymous User
Snr Systems Engineer at a transportation company
I am happy with technical support.
Read full review of Splunk AppDynamics »
Anonymous User
Service Health Operations Analyst at a recruiting/HR firm
I personally haven't used technical support but the company definitely has. They're on site all the time. I know from...
Read full review of Splunk AppDynamics »
Stanley Kmiec
Principal, Cybersecty and Infra at PNM Resources Inc
We have had some confusion around some of our requests, but I understand. We have to work through and get proper...
Read full review of Splunk Cloud Platform »
Anonymous User
Information Security Specialist at a financial services firm
We are in Iran and are under U.S. sanctions so we can only use online forums for support. We can't use their...
Read full review of Splunk User Behavior Analytics »
Anonymous User
Lead Analyst at a financial services firm
With their support, if you raise a ticket, the response is very good. But the concern is the consulting days. I think...
Read full review of Splunk AppDynamics »
Anonymous User
Technical Director at a consultancy
The technical support is quite good.
Read full review of Splunk Enterprise Security »
Rudi Wicaksono
Architecture and Security Team Leader at CV Akbar Panjaya
Splunk needs local technical support.
Read full review of Splunk Enterprise Security »
Anonymous User
Solutions Consultant at a tech services company
They have pretty much good documentation and good training. Their documentation is a lot better than Qlik Sense.
Read full review of Splunk Enterprise Security »
Camilo Orellana
Head of cybersecurity at NOVARED SA
Technical support is very good and answers my questions.
Read full review of Splunk User Behavior Analytics »
Gregg Woodcock
Consultant at Splunxter, Inc.
It used to be great (but perhaps that was because my employer at the time was a key prospect in a vertical where...
Read full review of Splunk Enterprise Security »
ShabbeerNasrudeen
Solution Architect(Splunk- Log Management) at Tata Consultancy
The Splunk technical support meets all the SLAs. There's a P1, P2, and P3 categories, and the support is being...
Read full review of Splunk Observability Cloud »
Deepak Bansal
Founder at Art World Web Solutions
The technical support team for AppDynamics Server Monitoring is responsive and knowledgeable, so I like the support...
Read full review of Splunk AppDynamics »
Anonymous User
Systems Operations Senior Specialist at a financial services firm
I use support rarely but so far, it's been fine. I would rate it an eight out of ten. My cases weren't that critical...
Read full review of Splunk Cloud Platform »
Anonymous User
CEO
The support is sufficient and responsive. We already know the product so we do not need to consult with them often....
Read full review of Splunk Observability Cloud »
Madhu Shri
Manager Recruitment at tata elxsi
I haven't got any support yet, so I can't comment on this as of now.
Read full review of Splunk Enterprise Platform »
Chris Danshaw
project manager at ManTech International Corporation
Their support is great. I've talked to them many times.
Read full review of Splunk Enterprise Security »
Anonymous User
Site Reliability/Dev Ops Strategist Digital Transformation at a financial services firm
Technical support is excellent (5/5). They are very responsive and technically intelligent.
Read full review of Splunk AppDynamics »

Review 1 of 30

Jayson Martin
Head IT Data Storage at a insurance company
I would rate the technical support at 10/10.
Read full review of Veritas NetBackup »
Masood Hussain
System Administrator at Hidada
The support we have received from Veritas NetBackup has been very good.
Read full review of Veritas NetBackup »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an...
Read full review of Veritas Backup Exec »
Storemgr67
Storage Manager at a financial services firm
There is room for improvement in the quality of the support.
Read full review of Veritas NetBackup »
Roopesh Mohabeer
Senior Systems Support Analyst at WARWYCK PHOENIX PCC
We have not needed to use technical support.
Read full review of Veritas NetBackup »
Mohammad Hussain
Network Administrator at KING FAHD MILITARY MEDICAL COMPLEX
We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied.
Read full review of Veritas NetBackup Appliance »
MihaiAlexandru
Unemployed at a manufacturing company
I never personally reached out to technical support and therefore would d not be able to speak on how helpful they...
Read full review of Veritas Enterprise Vault »
Sareesh V
Sr.System Administrator at Suwaidi
Veritas System Recovery's technical support is great. We called them two to three times for some backup and off-site...
Read full review of Veritas System Recovery »
Ramprasad Yalavarthi
Lead Solutions Architect at a tech vendor
Our organization provides technical support for Enterprise Vault. We have the ability to work on any Enterprise Vault...
Read full review of Veritas Enterprise Vault »
OmobolajiOlaloku
Senior Enterprise System Engineer at a financial services firm
I rate the technical support a nine out of ten. The response from the support team has not always been quick, so...
Read full review of Veritas NetBackup Appliance »
Anonymous User
System Engineer at a energy/utilities company
It is mostly good. We have BCM, so we have no issues with that. Sometimes, there is a delay in getting support due to...
Read full review of Veritas NetBackup »
Andre Isaacs
ICT Director at SSA
The technical support has been very responsive. During our upgrade, we had an issue with one of our appliances losing...
Read full review of Veritas NetBackup »
Armand GADA-YAO
Software Directeur BU at AITEK
Local support was lacking. It was an issue in our region. Customers would not have been able to get the support they...
Read full review of Veritas Backup Exec »
Anonymous User
Backup System Engineer at a tech services company
Its customer support team is functional, but it doesn't always meet our expectations. We believe that it should be...
Read full review of Veritas NetBackup »
Sanjay Pachpande
Senior System Engineer at Vintech Electronic Systems Pvt.Ltd
Technical support with Veritas is very good.
Read full review of Veritas Backup Exec »
Anonymous User
Senior Account Manager at a tech services company
My colleagues in the engineering department handle this area.
Read full review of Veritas NetBackup »
Kolawole Ariyo
Senior Specialist at MTN
The technical support can be better.
Read full review of Veritas NetBackup »
Anonymous User
Support Engineer at a tech services company
On Veritas, the response time is good.
Read full review of Veritas NetBackup »
Reda Hassan
Senior IT Infrastructure Engineer at a government
8 out of 10.
Read full review of Veritas NetBackup »
Nuno Maia
Backup administrator at a government
The support for Veritas Desktop and Laptop Option has not been so good because of the engineers, obviously. Veritas...
Read full review of Veritas Desktop and Laptop Option »
Rowland Gcwensa
Product Brand Manager at Epsidon Technology Distribution
I work with technical support a lot whenever there are technical issues. They have been very good. Although they...
Read full review of Veritas Backup Exec »
Pusoloso Mokitimi-Lekhutlile
EUT Analyst at Absa Group Ltd
There might be occasional language variations, but overall, they're quite responsive. Our engineers spoke in a...
Read full review of Veritas NetBackup Appliance »
Anonymous User
Vice President of Information Technology at a insurance company
We have a local partner for support, and they contact Veritas. Our local partner is quite okay and experienced in the...
Read full review of Veritas NetBackup »
Anonymous User
EMEA L3 Backup Integration/Build Team Leader / SME at a financial services firm
Quite good. Seven out of 10.
Read full review of Veritas NetBackup »
Anonymous User
ICT-architect at a tech services company
The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with...
Read full review of Veritas NetBackup Appliance »
Ismail Dhasthageer
Ict System Support Administrator at Gans
Customer service and support are good. We faced backup issues, and unfortunately, they couldn't resolve that issue....
Read full review of Veritas NetBackup »
Anonymous User
System Engineer at a consultancy
I think their technical support is very good. Everything from their level 1 support up to their engineering support...
Read full review of Veritas NetBackup »
Anonymous User
Consultant at a non-tech company
Technical support for this solution is great.
Read full review of Veritas Backup Exec »
Anonymous User
System Administrator at a manufacturing company
The support isn't that great. It could be improved. They should have a faster response time.
Read full review of Veritas NetBackup »
Anonymous User
Desktop Support Engineer at a computer software company
Technical support is great. they are fast and very helpful. We are satisfied with their level of service.
Read full review of Veritas NetBackup »

Review 1 of 30

Technical Support

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