Compare StarWind vs SUSE

StarWind

Based on 296 reviews.

SUSE

Based on 65 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

29 reviews

StarWind HyperConverged Appliance

2 reviews

StarWind Storage Appliance

0 reviews

SUSE Linux Enterprise

8 reviews

SUSE Rancher

13 reviews

SUSE Manager

4 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

10%

Construction Company

Manufacturing Company

Financial Services Firm

11%

Computer Software Company

10%

Outsourcing Company

Comms Service Provider

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
I have been working in the DevOps field and platform engineering field for around two years, approximately 1.9 years....
Read full review of SUSE Rancher »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
My main use case for SUSE Manager was to configure it for client purposes, specifically for centralized Linux system...
Read full review of SUSE Manager »
MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
My main use case for SUSE Linux Enterprise involves deploying SUSE Linux Enterprise and using it with the YaST...
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »

Review 1 of 4

Customer Service

Christian Nissia
IT Support Engineer at a consultancy
I have contacted them sometimes, and I can say they are very quick to respond. As soon as we contact them, around...
Read full review of StarWind Virtual SAN »
Richard Ojeleye
Deputy Director of Technology and Communications at a comms service provider
I like the ProActive support. All the guys that I have spoken or dealt with are professionals. I find this very...
Read full review of StarWind Virtual SAN »
Paul T
Network and Information Systems Engineer at a financial services firm
Technical support is absolutely fantastic, always eager to help, and technical support was fast and concise.
Read full review of StarWind HyperConverged Appliance »
Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Larryb Benedict
IT Administrator at Grand + Benedicts
Customer support is excellent and very responsive.
Read full review of StarWind Virtual SAN »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Director at Southeast Aerospace, Inc.
Working with the support team has been great. Connecting with somebody during and after business hours has been...
Read full review of StarWind HyperConverged Appliance »
Matt_Thomas
Network Manager at Riverston Schools
They are great at monitoring. The Proactive Premium Support has helped to free up an employee, as I'm the only one...
Read full review of StarWind HyperConverged Appliance »
James Ching
Systems Analyst at The Bethany Group
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Kristopher Skully
Systems Administrator at Hospice of the Western Reserve
So far, the little that I've worked with tech support, they seem to be pretty great. We also bought a backup server...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior IT Support Specialist at Seneca Family of Agencies
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Manager at Streeter Marshall LLP
Support is absolutely fantastic; we couldn't rate them highly enough.
Read full review of StarWind HyperConverged Appliance »
Николай Фокин
Works at Cloud4y.ru #1 корпоративный облачный провайдер
We are satisfied by the level of service we got almost six years ago and continue to receive. We were surprised to...
Read full review of StarWind Virtual SAN »
HuckyBridge
President at EXAG Multimedia
I don't use the solution's technical support. They have good videos.
Read full review of StarWind Storage Appliance »
Anonymous User
Manager, Network at Burnham Holdings Inc
I would say StarWind has the best customer service and support. They are quick and aggressive in resolving any issues...
Read full review of StarWind Virtual SAN »
RobMooij
CTO at Bg-software
Their technical support team is excellent.
Read full review of StarWind Storage Appliance »
Stefanos Evangelou
Cloud Architect at a tech services company
The customer service and sales team have been very responsive and helpful throughout the evaluation of the product.
Read full review of StarWind Virtual SAN »
Anonymous User
Partner at Arbeit
We have had a very good experience with technical support.
Read full review of StarWind Virtual SAN »
Aljoša Čolnik
IT Manager at PROTECT Infra d.o.o.
They offer great support.
Read full review of StarWind Virtual SAN »
Christopher Vlach
Operations Manager at The Lipman Company, Inc.
In eight years we have never needed support for an issue with the software. I have called a handful of times to have...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior System Administrator at Inflexion
Customer service and support have been fantastic. The support staff is very knowledgeable.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Works
Qualified online support specialists are always ready to help.
Read full review of StarWind Virtual SAN »
Kelly Von Der Heyden
Sales Director at Cloud Ready
The support that they provide is excellent. They have 24 hours a day seven days a week support, and all the engineers...
Read full review of StarWind Virtual Tape Library »
Anonymous User
Technical Department Manager at ACS SA
In one problem that I with the performance, they gave me a solution very quickly using a remote session.
Read full review of StarWind Virtual SAN »
Anonymous User
Senior Systems/Network Administrator at Storm Industries, Inc.
Customer service is available 24/7 - which is great. They have more experience with the StarWind software than with...
Read full review of StarWind HyperConverged Appliance »
Barry Miles
IT Manager at Sutton Group
Customer service and support is the best I have experienced with any supplier.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Information Systems Security Officer at Graham Corp
The StarWind support team is very knowledgeable. When you need support, you speak directly with someone who knows the...
Read full review of StarWind Virtual SAN »

Review 1 of 30

Prashant Saxena
Solution specialist Data and AI at a tech vendor
We've dealt with technical support in the past and they've been okay. We have no complaints.
Read full review of SUSE Linux Enterprise »
G Srivastava
Senior Cloud Engineer at a tech services company
Support for SUSE Linux Enterprise is good; we have logged several cases, and they have provided troubleshooting steps...
Read full review of SUSE Linux Enterprise »
Ryan Vassallo
Head of Systems and infrastructure at a hospitality company
Technical support has been helpful and responsive. They are quite knowledgeable.
Read full review of SUSE NeuVector »
Naveen Venugopal
Research Engineer at a educational organization
The technical support for IT and kernel-level OS issues is very good. However, it is less effective for...
Read full review of SUSE Linux Enterprise »
Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
Ajit Gite
Devops MAnager at DXC Technology
I rate the customer service 10 out of 10 because SUSE has 24/7 availability support, extended support, security,...
Read full review of SUSE Linux Enterprise »
Prashant Saxena
Solution specialist Data and AI at a tech vendor
I would rate technical support from SUSE Linux Enterprise vendor support an eight out of ten.
Read full review of SUSE Linux Enterprise »
Sachin Deorah
Technical Architect at BORN Group
We have not contacted Rancher's vendor technical support team as it wasn't necessary.
Read full review of SUSE Rancher »
MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
Vendor support is another strong point of SUSE Linux Enterprise, with the support team generally being responsive and...
Read full review of SUSE Linux Enterprise »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
There are limitations in terms of getting administrative rights or comprehensive data support.
Read full review of SUSE Linux Enterprise »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
We have interacted with SUSE support a few times for complex issues that couldn't be resolved internally. Overall, my...
Read full review of SUSE Rancher »
Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
Customer support is adequate with no problems.
Read full review of SUSE Rancher »
Victor Estival
Developer Product Marketing Manager at Parity Technologies
I only opened a case when I did the update. They pointed me to the documentation and I felt silly as I could have...
Read full review of SUSE Manager »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
Their support is adequate. I wonder how they can improve their service.
Read full review of SUSE Manager »
Trevor Omondi
Enterprise Systems Engineer at a insurance company
Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is...
Read full review of SUSE Linux Enterprise »
Anonymous User
Technical Solutions Engineer at a leisure / travel company
The customer support is very friendly, and they are very fast in addressing the issues. The user interface is also...
Read full review of SUSE Rancher »
Nasri Nabil
Head of Service at a tech services company
We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia.
Read full review of SUSE Linux Enterprise »
Anonymous User
DevOps Strategist at a marketing services firm
We haven't had to contact SUSE support thus far.
Read full review of SUSE Linux Enterprise »
Anonymous User
Senior Software Support Engineer at a tech vendor
I have not needed to reach out to customer support, as I have not had any occurrences requiring me to contact them.
Read full review of SUSE Rancher »
Narsing Thakur
Solution Architect at YASH Technologies
When I experience problems, the first thing that I do is try to solve the issues myself. If I fail then I will...
Read full review of SUSE Linux Enterprise »
Kim Aaltonen
Managing Director at Datalounges Oy
Support has always worked very well, and we have good experience with support.
Read full review of SUSE Rancher »
Anonymous User
SAP Director at a tech services company
Technical support is okay.
Read full review of SUSE Linux Enterprise »
Venkat_Rao
Senior Deputy General Manager - IT at Prestige Estates Projects Ltd
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to...
Read full review of SUSE Linux Enterprise »
Charles White Jr
Lead Desktop Support Technician at a healthcare company
I did not reach out to customer service or tech support. I found the needed information easily on community forums...
Read full review of SUSE Linux Enterprise »
Nagendra Kavadi
Senior Manager at Cognizant
We have a dedicated engineer assigned to our project, and we get proper support from him.
Read full review of SUSE Linux Enterprise »
Anonymous User
Platform Solution Architect at a tech services company
We are satisfied with the technical support.
Read full review of SUSE NeuVector »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
I've never had to interact with technical support. I can't speak to how helpful or responsive they are.
Read full review of SUSE Linux Enterprise »
Ranimshikho Ranimshikho
DavOps at a university
SUSE Rancher's customer support is performing well and providing very good support.
Read full review of SUSE Rancher »
Anonymous User
Systems Support Specialist at a hospitality company
I have never actually used the technical support. If I had an issue, then I would search the forums to find others...
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
We've dealt with technical support and found them to be helpful and responsive.
Read full review of SUSE Manager »

Review 1 of 30

Technical Support

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