Compare StarWind vs SUSE

StarWind

Based on 296 reviews.

SUSE

Based on 65 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

27 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

0 reviews

SUSE Linux Enterprise

8 reviews

SUSE Rancher

13 reviews

SUSE Manager

4 reviews

Top Industries

Financial Services Firm

11%

Computer Software Company

Construction Company

Outsourcing Company

11%

Financial Services Firm

10%

Comms Service Provider

Computer Software Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
I have been working in the DevOps field and platform engineering field for around two years, approximately 1.9 years....
Read full review of SUSE Rancher »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
My main use case for SUSE Manager was to configure it for client purposes, specifically for centralized Linux system...
Read full review of SUSE Manager »
MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
My main use case for SUSE Linux Enterprise involves deploying SUSE Linux Enterprise and using it with the YaST...
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »

Review 1 of 4

Customer Service

ggazeley
IT Manager at a construction company
Support has been top-notch. Responses have always been same-day and they always seem to know what they're doing.
Read full review of StarWind HyperConverged Appliance »
Artur Eichmann
Systemadministrator at WebID
I haven't had a chance to contact support yet; the consultation process through to implementation is great.
Read full review of StarWind HyperConverged Appliance »
reviewer0295725
Infrastructure Engineer at Euro Garages Limited
The customer service and support provided by StarWind were exceptional. Whenever we reached out with questions or...
Read full review of StarWind Virtual SAN »
Tayre José Rivas Salas
TI support analyst at Invermedia
The technical support can be a bit complicated by language barriers, however, the objectives have been achieved.
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at Cass County Government
Support is easy to get a hold of, and usually first-call resolution.
Read full review of StarWind Virtual SAN »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Ivan Lima
IT Infrastructure at a retailer
The customer support is very good.
Read full review of StarWind Virtual SAN »
Anonymous User
Application Engineer at Rakuten
Technical support is very responsive, helpful, and friendly.
Read full review of StarWind Virtual SAN »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Julian Clarke
Solution Architect at a tech services company
StarWind's technical support capabilities are very good. They're very responsive and very competent. So even in the...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Infrastructure Manager at TPRG
Every time I have called, I have gotten the person I need along with an answer to my questions.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Tech/ Network Admin at Society of St James
Customer service is very helpful and polite. They will help you with pricing and to find the proper license that...
Read full review of StarWind Virtual SAN »
Anonymous User
Director Of Information Technology at a outsourcing company
Technical support has been willing to help and train even on simple questions.
Read full review of StarWind HyperConverged Appliance »
Larryb Benedict
IT Administrator at Grand + Benedicts
Customer support is excellent and very responsive.
Read full review of StarWind Virtual SAN »
Michael J Gage
Network Operations Manager at LocalTel Yellow Pages
I have talked to all levels of support over the years, including the developers. They have an amazing product and an...
Read full review of StarWind Virtual SAN »
FAFCO
Director of Technology at FAFCO, Inc.
Their customer service at every level, both in terms of our account and technical support is very good. Everything...
Read full review of StarWind Virtual SAN »
Anonymous User
Head of Infrastructure and Networks at a insurance company
The technical support is very good as previously stated.
Read full review of StarWind HyperConverged Appliance »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
I have only needed to reach out to the support team a couple of times since this software was implemented. They...
Read full review of StarWind Virtual SAN »
Anonymous User
Network And Systems Administrator at a financial services firm
The few times I reached out to technical support, my issues were solved in minuets, not hours.
Read full review of StarWind Virtual SAN »
James Ching
Systems Analyst at The Bethany Group
They have the best support I've experienced with any vendor I've worked with up until now. We're still only 2 months...
Read full review of StarWind HyperConverged Appliance »
Andrew Wolf
Civil Engineer at Crossroad Engineers, P C
Customer service has been excellent. Any questions we have had have been answered quickly.
Read full review of StarWind HyperConverged Appliance »
Andrey Naumov
System Administrator at Craft Group
They are very friendly and have quick support.
Read full review of StarWind Virtual SAN »
Anonymous User
CIO at a renewables & environment company
Service from initial questions and review, to demo, to purchase, and post-purchase support has been great.
Read full review of StarWind HyperConverged Appliance »
Justin Graves
IT Supervisor at Area Agency on Aging Region 9, Inc.
Excellent! 10/10
Read full review of StarWind Virtual SAN »
Andre C A Griffith MSc MBCS MCTS MCP ITIL
Works at a insurance company
Support for this solution is excellent.
Read full review of StarWind Virtual SAN »
Brandon Robbins
Information Technology Supervisor at Northwest Medical Center-Winfield
Support has been phenomenal. They have always responded to emails in mere minutes, and everyone seems to know their...
Read full review of StarWind Virtual SAN »
Daniel P.
Manager, Information Technology at a transportation company
Technical support is their best feature!
Read full review of StarWind HyperConverged Appliance »
Dan Reynolds
Director of IT at BLDD ARCHITECTS INC
Tech support is fantastic. As I mentioned I consider StarWind tech support one of the main features. And if the poo...
Read full review of StarWind Virtual SAN »
Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
Sachin Deorah
Technical Architect at BORN Group
We have not contacted Rancher's vendor technical support team as it wasn't necessary.
Read full review of SUSE Rancher »
Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
Customer support is adequate with no problems.
Read full review of SUSE Rancher »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
We have interacted with SUSE support a few times for complex issues that couldn't be resolved internally. Overall, my...
Read full review of SUSE Rancher »
Marek Uher
Expert Customer Solutions Designer at T-Mobile Czech Republic a.s.
The solution's support is complicated and depends on getting the right people.
Read full review of SUSE NeuVector »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
We had a SUSE partner and a sales manager who initially used to come to help us regarding some issues. After some...
Read full review of SUSE Manager »
RanjitKumar1
Linux SRE at Accenture
We do not contact the technical support team. We refer to the documentation released by the vendor. They could...
Read full review of SUSE Linux Enterprise »
Prashant Saxena
Solution specialist Data and AI at a tech vendor
I would rate technical support from SUSE Linux Enterprise vendor support an eight out of ten.
Read full review of SUSE Linux Enterprise »
Shivamp Kachole
Associate System Engineer at Dhanyaayai enterprise private limited
I have interacted with the SUSE support team numerous times, mainly for product guidance and licensing queries. My...
Read full review of SUSE Manager »
Prashant Saxena
Solution specialist Data and AI at a tech vendor
We've dealt with technical support in the past and they've been okay. We have no complaints.
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
The support is good. I rate the support of SUSE NeuVector a nine out of ten.
Read full review of SUSE NeuVector »
AnuragModi
Technical Architect at Peristent Systems
The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is...
Read full review of SUSE Linux Enterprise »
MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
Vendor support is another strong point of SUSE Linux Enterprise, with the support team generally being responsive and...
Read full review of SUSE Linux Enterprise »
Naveen Venugopal
Research Engineer at a educational organization
The technical support for IT and kernel-level OS issues is very good. However, it is less effective for...
Read full review of SUSE Linux Enterprise »
Kim Aaltonen
Managing Director at Datalounges Oy
Support has always worked very well, and we have good experience with support.
Read full review of SUSE Rancher »
Anonymous User
Cloud Architect at a tech vendor
The customer support for the tool has been good as we have not had to contact them yet; the product works correctly.
Read full review of SUSE Rancher »
Anonymous User
System Engineer at a tech services company
Technical support is very strong. Many resources can be found on the internet. They offer enterprise-level support,...
Read full review of SUSE Linux Enterprise »
Trevor Omondi
Enterprise Systems Engineer at a insurance company
Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is...
Read full review of SUSE Linux Enterprise »
Anonymous User
DevOps Strategist at a marketing services firm
We haven't had to contact SUSE support thus far.
Read full review of SUSE Linux Enterprise »
Gabriel Joe
Engineer at Bit 2 Bit Communication SRL
I had a very fine experience with the tech support team, and I found almost all the valuable information on the Mitel...
Read full review of SUSE Linux Enterprise »
Anonymous User
Solution Architect at a tech services company
We have not used technical support. Everything has been seamless without any problems. But we know that SUSE support...
Read full review of SUSE Linux Enterprise »
Anonymous User
General Manager at a tech vendor
I don't have personal experience with the support - however my experience with selling subscription and support...
Read full review of SUSE Linux Enterprise »
Anonymous User
SAP Director at a tech services company
Technical support is okay.
Read full review of SUSE Linux Enterprise »
Nasri Nabil
Head of Service at a tech services company
We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia.
Read full review of SUSE Linux Enterprise »
Anonymous User
Senior Technical Project Manager at a university
I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE...
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
Their support is adequate. I wonder how they can improve their service.
Read full review of SUSE Manager »
DeepakSingh11
Principal Consultant - Cloud Infra at Hid biochem
I rate the technical support a four to five out of ten.
Read full review of SUSE Linux Enterprise »
Narsing Thakur
Solution Architect at YASH Technologies
When I experience problems, the first thing that I do is try to solve the issues myself. If I fail then I will...
Read full review of SUSE Linux Enterprise »
Anonymous User
Senior Software Support Engineer at a tech vendor
I have not needed to reach out to customer support, as I have not had any occurrences requiring me to contact them.
Read full review of SUSE Rancher »
Venkat_Rao
Senior Deputy General Manager - IT at Prestige Estates Projects Ltd
In the past, we found the support's response to be good. However, in the last year, we haven't needed to reach out to...
Read full review of SUSE Linux Enterprise »

Review 1 of 30

Technical Support

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