Compare StarWind vs SUSE

StarWind

Based on 291 reviews.

SUSE

Based on 61 reviews.

Sample Customers

StarWind Virtual SAN

Baker Tilly BVI, CMS Internet, Board Harpeth Hall School

StarWind HyperConverged Appliance

Sears Home and Franchise Business

StarWind Virtual Tape Library

Volvo, Sony, Samsung, Hitachi

SUSE Enterprise Storage

Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet

Popular Solutions

StarWind Virtual SAN

28 reviews

StarWind HyperConverged Appliance

1 reviews

StarWind Storage Appliance

1 reviews

SUSE Linux Enterprise

9 reviews

SUSE Rancher

10 reviews

SUSE NeuVector

2 reviews

Top Industries

Computer Software Company

11%

Financial Services Firm

11%

Manufacturing Company

Construction Company

Financial Services Firm

12%

Computer Software Company

11%

Comms Service Provider

Manufacturing Company

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Jccerong Heron
System Engineer at a tech vendor
My main use case for StarWind Virtual SAN is that we use it in a virtual environment with VMware and in another...
Read full review of StarWind Virtual SAN »
Kishore CA
Senior Engineering Assistant at Bharat Electronics Limited
We were looking for the two-node HCA. We found that VMware was also a solution, but it was a bit costlier for us. We...
Read full review of StarWind Storage Appliance »
Anonymous User
DevOps Director at University of Wisconsin Hospital and Clinics
We have been using the product for backups and long-term storage. We had been using physical tape backups for many...
Read full review of StarWind Virtual Tape Library »

Review 1 of 3

MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
My main use case for SUSE Linux Enterprise involves deploying SUSE Linux Enterprise and using it with the YaST...
Read full review of SUSE Linux Enterprise »
Danie Joubert
Managing Director at ProQuanta
Our primary use case for the SUSE NeuVector solution is policy management. We use it to make sure that containers are...
Read full review of SUSE NeuVector »
VinayGadiya
Presales Engineer at a tech services company
My main use case for SUSE Rancher was majorly about container orchestration and microservices onboarding and...
Read full review of SUSE Rancher »

Review 1 of 3

Customer Service

Carl Marshall
Network Administrator at Winchester Utility System
They've always been knowledgeable and friendly.
Read full review of StarWind HyperConverged Appliance »
Edward Wordsworth
Technical Support Manager at Support IT
The product offers great service and support.
Read full review of StarWind Virtual SAN »
Igor Beck
IT-Administrator at Milchwerk Jäger GmbH
We always used customer support on any new HCA setup. They do checkups and look over the configuration to make sure...
Read full review of StarWind HyperConverged Appliance »
A Mizuno
IT Manager at The Children's Foundation
Service technicians are professional, knowledgeable, and very responsive.
Read full review of StarWind Virtual SAN »
Marian L
Engineer at Luconsult
The support was excellent. I was assisted well and all the steps were explained to me, including how it should be set...
Read full review of StarWind Virtual SAN »
Anonymous User
Senior IT Support Specialist at Seneca Family of Agencies
Customer service has been kind and professional and on top of their game. We're notified very quickly if they notice...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Director Of Information Technology at Cass County Government
Customer service and support have been great for the little time that we've had to talk to them. They are out of...
Read full review of StarWind Virtual SAN »
Anonymous User
IT Infrastructure Manager at TPRG
Every time I have called, I have gotten the person I need along with an answer to my questions.
Read full review of StarWind HyperConverged Appliance »
Ross Bullock
IT Manager at Bonitas Trust
The technical support from StarWind is excellent. The guys really know what they're doing, and they're really...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
IT Operations Manager
They have proactive support which prior to using StarWind, was a new concept for us. It's incredible. We spend less...
Read full review of StarWind HyperConverged Appliance »
Demetris Papademetriou
System Administrator at a real estate/law firm
We did not use customer support for StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Bryan Schuler
Network Administrator at MUM Industries
The times that I have called the StarWind ProActive Support, they were immediate and right there. I have had no...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
Technical support has been fantastic on the very few occasions we've had to call them. The engineers aren't just well...
Read full review of StarWind Virtual SAN »
Anonymous User
Works
The support provided is very prompt.
Read full review of StarWind Virtual SAN »
Michael Dotter
Owner at Quo Vadimus LLC
Support is amazing. They are very friendly and helpful.
Read full review of StarWind HyperConverged Appliance »
Anonymous User
Senior Network Engineer at inSync Computer Solutions
We had one issue with a part failing, and we were informed by support before we even knew. The part and on-site...
Read full review of StarWind HyperConverged Appliance »
ChrisKlose
IT Manager at a transportation company
I would commend the support. They have very knowledgeable people. If they don't have the answer, they quickly access...
Read full review of StarWind HyperConverged Appliance »
Anonymous User
System Admin | Network Engineer | Project Lead at R.K. Black, Inc
Support is prompt and usually, they can meet via Zoom in just a few minutes from the creation of a support...
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Engineer & Cloud Specialist at myCRECloud | Cloud Application Hosting
Customer service goes above and beyond to help you. I've never dealt with a more capable team in my years of doing IT.
Read full review of StarWind HyperConverged Appliance »
Kamil
Specialist in the center of security at PERN S.A.
Our experience is that we get a fast response from technical support.
Read full review of StarWind Virtual SAN »
Anonymous User
Works
I have only needed to reach out to the support team a couple of times since this software was implemented. They...
Read full review of StarWind Virtual SAN »
Ho-Ching Yung
IT Director/Senior Software Developer at Hillis-Carnes Engineering
Tech support has been quick, has a very quick response, and they also provocatively monitor the appliance's status.
Read full review of StarWind HyperConverged Appliance »
Sh. A. Farhan
Technical Manager at a computer software company
Customer service is easily available by email. I have not tried by phone. However, it's my understanding that they...
Read full review of StarWind Virtual SAN »
Anonymous User
Founder at Provectus Networks
What also sets StarWind apart is the support. They have techs that are not just call-routers, but that actually know...
Read full review of StarWind Storage Appliance »
Kelly Von Der Heyden
Sales Director at Cloud Ready
The support that they provide is excellent. They have 24 hours a day seven days a week support, and all the engineers...
Read full review of StarWind Virtual Tape Library »
Anonymous User
Chief Technology Expert at Rapid Response Networks
Vendor support has been very responsive and provided help with all issues we have encountered.
Read full review of StarWind Virtual SAN »
Anonymous User
Systems Administrator at Daifuku America
The technical support is amazing. Five stars. They are quick to respond and are able to handle issues very quickly...
Read full review of StarWind Virtual SAN »
Tyler Lejeune
Manager of Systems Administration at Monster Digital
Customer support is great, and I have not had any issues getting timely help from StarWind Virtual SAN.
Read full review of StarWind Virtual SAN »
Ricardo.XGZ
Network Specialist at Nexans aeA
Fast response and great attention.
Read full review of StarWind Virtual SAN »
Mart Vernik
Digital Archive System Administrator at Rahvusarhiiv
Customer service is helpful.
Read full review of StarWind Virtual SAN »

Review 1 of 30

Danie Joubert
Managing Director at ProQuanta
The support is good. I rate the support of SUSE NeuVector a nine out of ten.
Read full review of SUSE NeuVector »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
There are limitations in terms of getting administrative rights or comprehensive data support.
Read full review of SUSE Linux Enterprise »
Aman_Singh
DevOps Software Engineer at Integra Micro Software Services
We had a SUSE partner and a sales manager who initially used to come to help us regarding some issues. After some...
Read full review of SUSE Manager »
Mario Rodríguez Hernández
Arquitecto De Soluciones at a tech vendor
The customer support for the tool has been good as we have not had to contact them yet; the product works correctly.
Read full review of SUSE Rancher »
Naveen Venugopal
Research Engineer at a educational organization
The technical support for IT and kernel-level OS issues is very good. However, it is less effective for...
Read full review of SUSE Linux Enterprise »
Sachin Deorah
Technical Architect at BORN Group
We have not contacted Rancher's vendor technical support team as it wasn't necessary.
Read full review of SUSE Rancher »
NarsingThakur
Solution Architect at YASH Technologies
We have not used technical support. Everything has been seamless without any problems. But we know that SUSE support...
Read full review of SUSE Linux Enterprise »
AnuragModi
Technical Architect at Peristent Systems
The technical support is good. I have seen L0, L1, L2, and L3 issues solved by pretty good SMEs. The support is...
Read full review of SUSE Linux Enterprise »
Benny Sumitro
GM Technical Management at PT. DATACOMM DIANGRAHA
Customer support is adequate with no problems.
Read full review of SUSE Rancher »
Ajit Gite
Devops MAnager at DXC Technology
I rate the customer service 10 out of 10 because SUSE has 24/7 availability support, extended support, security,...
Read full review of SUSE Linux Enterprise »
Marek Uher
Expert Customer Solutions Designer at T-Mobile Czech Republic a.s.
The solution's support is complicated and depends on getting the right people.
Read full review of SUSE NeuVector »
MoezCHEBBI
Senior Lead DevOps Engineer at Kyndryl
Vendor support is another strong point of SUSE Linux Enterprise, with the support team generally being responsive and...
Read full review of SUSE Linux Enterprise »
Dominique Locksley
Linux System Administrator at Adapt IT
I've never had problems with SUSE Linux Enterprise's customer support. They're very responsive when we log cases with...
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
We've dealt with technical support and found them to be helpful and responsive.
Read full review of SUSE Manager »
Anonymous User
Technical Presales Consultant/ Engineer at a tech vendor
I've never had to interact with technical support. I can't speak to how helpful or responsive they are.
Read full review of SUSE Linux Enterprise »
DHINIL KUTTIKADAN
Unix Administrator at emaratech
Their support is adequate. I wonder how they can improve their service.
Read full review of SUSE Manager »
Anonymous User
Technical Solutions Engineer at a leisure / travel company
The customer support is very friendly, and they are very fast in addressing the issues. The user interface is also...
Read full review of SUSE Rancher »
VinayGadiya
Presales Engineer at a tech services company
The customer support for SUSE Rancher is good. Since we were the partner for deployment, customer support was...
Read full review of SUSE Rancher »
Anonymous User
Platform Solution Architect at a tech services company
We are satisfied with the technical support.
Read full review of SUSE NeuVector »
Anonymous User
IT Admin at a financial services firm
We do not pay for a subscription, so we do not get support. But out there, there are a lot of forums that can help us...
Read full review of SUSE Linux Enterprise »
Trevor Omondi
Enterprise Systems Engineer at a insurance company
Technical support is actually superb in the sense that whenever you raise a support mechanism, their support is...
Read full review of SUSE Linux Enterprise »
Anonymous User
SAP Director at a tech services company
Technical support is okay.
Read full review of SUSE Linux Enterprise »
Anonymous User
DevOps Strategist at a marketing services firm
We haven't had to contact SUSE support thus far.
Read full review of SUSE Linux Enterprise »
Ranimshikho Ranimshikho
DavOps at a university
SUSE Rancher's customer support is performing well and providing very good support.
Read full review of SUSE Rancher »
Anonymous User
General Manager at a tech vendor
I don't have personal experience with the support - however my experience with selling subscription and support...
Read full review of SUSE Linux Enterprise »
Darryl Darling
Enterprise Solutions Architect at a tech services company
Unfortunately, I have not been overly impressed with their technical support, except on one occasion. I was...
Read full review of SUSE Linux Enterprise »
Anonymous User
IT Consultant at a non-tech company
I would rate their support an eight out of ten. Generally, the support is good, but there are instances where the...
Read full review of SUSE Manager »
Narsing Thakur
Solution Architect at YASH Technologies
When I experience problems, the first thing that I do is try to solve the issues myself. If I fail then I will...
Read full review of SUSE Linux Enterprise »
Nasri Nabil
Head of Service at a tech services company
We have a maintenance contract with Oradist, which is the Oracle firm in Tunisia.
Read full review of SUSE Linux Enterprise »
Anonymous User
Senior Technical Project Manager at a university
I haven't had contact with technical support. I downloaded the free version of SUSE and never purchased SUSE...
Read full review of SUSE Linux Enterprise »

Review 1 of 30

Technical Support

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