Compare Tenable vs Trellix

Tenable

Based on 241 reviews.

Trellix

Based on 424 reviews.

Overview

Tenable Network Security is a developer of vulnerability detection systems. Tenable Network Security is an American network security company, co-founded by Ron Gula, Jack Huffard, and Renaud Deraison in 2002.

Information Not Available

Sample Customers

Tenable.io Web Application Scanning

IMDEX

Tenable Cloud Security

Tyler Technologies, Bilfinger, BarkBox, MongoDB, airSlate, Adama, Latch, Cloudinary, Riskified, AppsFlyer, IntelyCare, Aidoc, 42Dot, and more.

Popular Solutions

Tenable Nessus

14 reviews

Tenable Security Center

14 reviews

Tenable Vulnerability Management

15 reviews

Trellix Endpoint Security Platform

29 reviews

Trellix MOVE AntiVirus

14 reviews

Trellix Network Detection and Response

6 reviews

Top Industries

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Manufacturing Company

12%

Computer Software Company

11%

Government

10%

Financial Services Firm

10%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Chethan Gowda
Windows Security Patching Operation III (Cyber Operations) at CBTS
We usually use Tenable Vulnerability Management for vulnerability scannings, and we get the reports from Tenable to...
Read full review of Tenable Vulnerability Management »
OndrejKOVAC
Solution engineer at EXPERTience
The primary use case for Tenable Security Center among my clients is risk-based vulnerability management. It involves...
Read full review of Tenable Security Center »
Jaya Shanker
IT Security Manager at a insurance company
We use Tenable One Exposure Management Platform for vulnerability management in our internal application and external...
Read full review of Tenable One Exposure Management Platform »
AbhishekPandey5
Senior Consultant at Payatu
I am using it for Asset Discovery, vulnerability management and threat intel. Tenable OT Security is for asset...
Read full review of Tenable OT Security »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
I have at least three use cases. One is for ITDR solutions for threat detection. Another is the vulnerability...
Read full review of Tenable.io Web Application Scanning »

Review 1 of 5

GANESAN K
Senior Technical Engineer at Safezone Secure Solutions Private Limited
We have been distributing Trellix DLP solutions for around 5 to 6 years because we have our DLP customers. When going...
Read full review of Trellix DLP »
JerryOniye
Enterprise Resources Planning Manager at Mandilas Toyota
I can briefly describe our use cases for Trellix MOVE AntiVirus. We use it on all our computers at the office here....
Read full review of Trellix MOVE AntiVirus »
Abdullah Al Hadi
Information Security Engineer at Nhq Distribution Ltd
The primary use case for Trellix Endpoint Security is its customization capabilities, allowing me and my organization...
Read full review of Trellix Endpoint Security Platform »
Kumaresan B
Senior Technical Support Engineer at Digitaltrack
We block DMARC for incoming mails and have threat detection enabled to block or identify any spam mail received in...
Read full review of Trellix Email Security »
Bhupesh-Sharma
Large account Manager at Softcell Technologies Limited
We do not use Trellix Intrusion Prevention System; rather, we sell the Trellix Intrusion Prevention System solution....
Read full review of Trellix Intrusion Prevention System »

Review 1 of 5

Customer Service

Renato Jager
CIO at Oakmount
The solution's tech support is not excellent, but it is good enough.
Read full review of Tenable Lumin »
Mahmoud Elhamaymy
Professional services team lead at a tech services company
I have dealt with technical support once. They were very good and very responsive.
Read full review of Tenable.io Web Application Scanning »
Buthainah Al-Balharith
Information Technology Security Engineer at Direct Choice
I haven't contacted the support team yet.
Read full review of Tenable Security Center »
Mahmoud_Mohamed
Infrastructure Engineer at IP Protocol INC
The technical support services are good.
Read full review of Tenable OT Security »
Iwegbue Godspower Isioma
Cyber Security Analyst at Platview Technologies
We don't have many issues.
Read full review of Tenable Vulnerability Management »
Wanderley Viana
Security Operation Coordinator at a financial services firm
The official language in Brazil is Portuguese, and the support team has difficulty speaking it. Not all my technical...
Read full review of Tenable One Exposure Management Platform »
OmkarZarapkar
Manager II at a insurance company
Technical support is very good and responsive. A few months back, we utilized their assistance for configurations on...
Read full review of Tenable Nessus »
Antonio Scola
Owner at SUNLIT TECHNOLOGIES
Technical support is okay. We don't have any complaints about their level of service. They are knowledgeable and...
Read full review of Tenable Vulnerability Management »
TomasStasek
IT Director at Teleperformance
The support we have for Tenable Nessus is internal. The IT teams for Tenable Nessus are in the Czech Republic for us.
Read full review of Tenable Nessus »
ShanakaFernando
Consultant at a computer software company
The support of Tenable Nessus is responsive and helpful. I rate the support from Tenable Nessus a five out of five.
Read full review of Tenable Nessus »
Anonymous User
Security Consultant at a tech consulting company
I never needed to contact support. It is very easy to understand and easy to configure.
Read full review of Tenable.io Web Application Scanning »
Joey Smith
Medical Device Cybersecurity Analyst at a healthcare company
I don't generally talk to tech support. That's handled by my colleague or someone else in the security team. But I...
Read full review of Tenable Security Center »
Anonymous User
IT Consultant - Microsoft Design and Implementation at a tech services company
We have contacted their customer support and they were fine.
Read full review of Tenable Security Center »
Infraprojman67
Senior Infrastructure Project Manager at a energy/utilities company
The technical support is good.
Read full review of Tenable Nessus »
Anonymous User
Information Security Analyst at a computer software company
Technical support is very good.
Read full review of Tenable Cloud Security »
Pankaj Anand
Assistant Manager at Bank of Baroda
The technical support is fine. They're prompt and we've had no issues with them.
Read full review of Tenable Security Center »
Dobrisa Dobrenic
Assistant Director for Computing and Network infrastructure at SRCE
We haven't contacted Tenable Nessus for assistance or questions because we haven't encountered any serious issues,...
Read full review of Tenable Nessus »
Anonymous User
Information Security Analyst at a retailer
I rate Tenable support 10 out of 10. They're top-of-the-line. It's the best support I've worked with so far.
Read full review of Tenable Nessus »
Jonathan-Pereira
Cyber Security Architect at a comms service provider
Tenable services in Brazil are regional services. The global services would be rated around nine, while the global...
Read full review of Tenable.io Web Application Scanning »
Hatem Langar
Security Administrator at TOPNET
Tenable's technical support is good.
Read full review of Tenable Security Center »
Anonymous User
Consultant at a educational organization
The solution's technical support is good. We usually use the solution's community support.
Read full review of Tenable.io Web Application Scanning »
Anonymous User
Solutions and Services Manager at a tech services company
The solution's technical support is not good. I rate the technical support a three out of ten.
Read full review of Tenable Cloud Security »
Reviewer843121
Founder & CEO at a tech services company
Tenable Nessus is very easy to support and manage and this is why I have not needed to contact support.
Read full review of Tenable Nessus »
Jerome TOUTEE
Former Employee of Orange Business Services as Head of Security Engineering at a comms service provider
The technical support team is good. But one drawback is that they must give more attention to small customers. We had...
Read full review of Tenable Nessus »
Anonymous User
CISO at a financial services firm
The support team is very good and we are quite happy with them. When we had the trouble with Docker Version 2, they...
Read full review of Tenable Vulnerability Management »
Bryan Evans
Security Analyst at PJM Interconnection
I rate the support of Tenable Nessus a four out of five.
Read full review of Tenable Nessus »
MatteoMazzei
Security Manager at Yarix S.r.l.
The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone...
Read full review of Tenable Vulnerability Management »
Nuki Agustino Wono
Senior Security Consultant at ITSEC Asia
Technical support for Tenable Nessus is very good. Based on my experience, their support deserves a rating of 8 or 9...
Read full review of Tenable Nessus »
Shahriar Hussain
Cyber Security Charter Engineer at Banglalink Digital Communications
Customer service is good. That said, there are sometimes delays in response from international support. The support...
Read full review of Tenable Security Center »
Steven Nkwane
Intake Specialist at Maxtec
One area that they could improve is technical support. Oftentimes, it's not as good as it should be. The turnaround...
Read full review of Tenable Vulnerability Management »

Review 1 of 30

Supriya Rao
Sr. Manager - Sales at UST Global
The support from McAfee MOVE AntiVirus is good. I rate the support from McAfee MOVE AntiVirus a four out of five.
Read full review of Trellix MOVE AntiVirus »
Christian Guillén
Sales Manager at Last call
I rate the technical support a ten out of ten.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Moizuddin Sayed
Senior IT Systems Administrator at IndusInd Bank ltd
The technical support is very good, and we have never had problems with them.
Read full review of Trellix Endpoint Detection and Response (EDR) »
Abdullah Al Hadi
Information Security Engineer at Nhq Distribution Ltd
I would rate technical support from Trellix Active Response as a seven because sometimes we face difficulties finding...
Read full review of Trellix Active Response »
Nir Nat
Medical Director at 0
I've never contacted technical support. I've never had any questions about the product that I needed help with.
Read full review of Trellix MOVE AntiVirus »
Chetankumar Savalagimath
Delivery Manager at a tech services company
The tech support is great. The engineering team helped us well at one point, and they're very good.
Read full review of Trellix ESM »
JerryOniye
Enterprise Resources Planning Manager at Mandilas Toyota
Technical support from Trellix MOVE AntiVirus has been great throughout. We have clear and concise communication...
Read full review of Trellix MOVE AntiVirus »
Roshan Jadhav
Technical Consultant at Vincacyber
I have communicated with Trellix technical support whenever I face challenges, and they have been supportive.
Read full review of Trellix DLP »
Abdullah Al Hadi
Information Security Engineer at Nhq Distribution Ltd
Technical support needs improvement as sometimes engineers are not available promptly, especially during...
Read full review of Trellix Network Detection and Response »
AhmedEmara1
Infrastructure Manager at 0
The support team is knowledgeable.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Security, Cloud & Project Manager at a tech services company
The technical support is excellent.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Works at a government
The technical support could be improved. We currently have business support and this has been a lot better than the...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Assistant IT Manager at a insurance company
I've contacted technical support in the past and have had a relatively good experience. I have no complaints in...
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Group IT Manager at a computer software company
I have not contacted technical support.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
General Manager at a tech services company
I rate Trellix support nine out of 10.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
VP Tecnología at a tech services company
We have a very skilled tech support technologist who helps us with our inquiries.
Read full review of Trellix Endpoint Security Platform »
IT7b60
IT at a security firm
Technical support was helpful for what I needed.
Read full review of Trellix Advanced Threat Defense »
Anonymous User
Director
I would rate their technical support an eight out of ten. It's not a ten because I would like to see them resolve a...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Works at a tech services company
The support on their side is not readily available. It takes a while. The customer service responsiveness is not...
Read full review of Trellix Advanced Threat Defense »
Chandrasekhar Reddy Chennuru
Scientist/Engineer-SG at NRSC
I did not have a problem with the support I received from McAfee MOVE AntiVirus.
Read full review of Trellix MOVE AntiVirus »
Anonymous User
Owner
I've never used technical support at all. I cannot speak to how helpful or responsive they would be.
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Security Engineer at a tech services company
McAfee technical support is available 24/7 to assist with any calls logged.
Read full review of Trellix Endpoint Security Platform »
Umit Akarsu
Presales Engineer at E-DATA TEKNOLOJİ
I've been in contact with technical support and I've been satisfied with the level of service I've received.
Read full review of Trellix Collaboration Security »
Anonymous User
Works at a retailer
The solution's technical support is satisfactory, but there are some hiccups. Sometimes it is required to escalate to...
Read full review of Trellix Endpoint Security Platform »
Archie Scorgie
Information Security Senior Advisor at Eskom Ltd
We handle the first-line support for Trellix Network Detection and Response on our own, performing troubleshooting...
Read full review of Trellix Network Detection and Response »
Anonymous User
CEO at a tech services company
Technical support is correct and absolutely helpful. We had some issues during the migration from McAfee to Trellix,...
Read full review of Trellix Endpoint Security Platform »
Anonymous User
Information Security Team Leader at a tech services company
We're partners. We often give support to our clients.
Read full review of Trellix Intrusion Prevention System »
Anonymous User
Senior Security Specialist at a manufacturing company
Sometimes, they have been helpful, and sometimes, they drag their feet, and it takes days to fix an issue.
Read full review of Trellix ESM »
Anonymous User
CISO at a financial services firm
We are quite satisfied with customer support. We had a challenge about two years ago when we were not getting enough...
Read full review of Trellix MOVE AntiVirus »
Jitu Mani Das
Information Security Manager at SPXFLOW
Great support, a well technology-minded guy with a proactive and ready-to-resolve easy attitude.
Read full review of Trellix Endpoint Security Platform »

Review 1 of 30

Technical Support

No Data Available

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