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Sam Von Stachelski - PeerSpot reviewer
Managing Director & Lead Software Dev at a tech vendor with 11-50 employees
Real User
Top 10
Responsive support, scales with our requirements, and the DNS management tool is helpful
Pros and Cons
  • "The virtual machine configuration tool is very helpful for setting up a new server or for modifying an existing server."
  • "They recently changed the web interface and although the older one did not look as good, the new one is less responsive."

What is our primary use case?

The primary use cases involve renting virtual private servers for our infrastructure, which is used for the development of software, website databases, websites, and some infrastructure such as for audio and video conferencing.

The main purpose for using their virtual private servers is for our in-house development program.

We use a Linux environment for our website database applications.

How has it helped my organization?

Linode has done a lot of help to us when it comes to streamlining anything where we need a server. Whether it is development servers or even servers for clients, Linode has helped us a lot.

It has helped us to accelerate our innovation, although there are similar services available so we didn't choose Linode mainly for that. Nonetheless, it certainly has helped because we don't have a core infrastructure. Obviously, all of the development that we do internally is happening on their server. This means that it's very important for our innovation and development, but other services would be able to compete with them, so it's not an exclusive advantage.

We choose Linode because they are very Linux-focused with their operating systems. It is very Linux-friendly and Linux-oriented. Mainly, in the end, it's all about vendor lock-in. If I compare it to Amazon and Google Cloud, they have a vendor lock-in, and we want to avoid that. This is something that Linode is very helpful with. They have a very standardized open system, which is easily configurable.

It is difficult for me to assess the price to performance ratio of Linode compared to other product providers because I don't have much experience with them. But, at least compared to our self-hosted servers, I think they have very good uptime and response time.

What is most valuable?

The DNS management tool is helpful. 

The virtual machine configuration tool is very helpful for setting up a new server or for modifying an existing server. It works very reliably.

It is very important that Linode offers a well-focused set of cloud computing services. They have a lot of options for different products which work well together. I saw the extended steps that products provide in the past, but I don't see a need to expand it anymore. I think it's perfect as it is right now.

I find it important that they offer worldwide coverage using multiple data centers, but from my point of view, they already have very good coverage. For example, here in Thailand, which is in the Asia region, it could cover Singapore, Japan, and also a little bit of Europe. It's important because we deal with a lot of international clients, but there is no need to extend these exhaustively. They are very well set up already.

What needs improvement?

They recently changed the web interface and although the older one did not look as good, the new one is less responsive. For example, when you changed something, it was instant. The new interface was really bad when it was first released, and it has improved, yet it is still not as responsive as the older one. I have considered whether being in Thailand makes a difference, although it is still a relative comparison. This is something that I have written an email to them about, and they are working on improving it.

Buyer's Guide
Akamai Connected Cloud (Linode)
July 2025
Learn what your peers think about Akamai Connected Cloud (Linode). Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
860,632 professionals have used our research since 2012.

For how long have I used the solution?

I have been using Linode for two and a half years.

We use the Virtual Private Server (VPS).

What do I think about the stability of the solution?

In general, the stability is very good. However, there was recently a nasty problem in Singapore, and it seems to have service interruptions more now than in the past. I think that at some point in time, they will upgrade the Singapore data center and the stability will improve. For us, it's not really relevant because we don't have large scale, or clients in large numbers, and not around the clock. Ultimately, the interruptions don't affect us too much.

What do I think about the scalability of the solution?

Our company's scalability is perfect because we can just upgrade to the next level of server available. Within 10 to 15 minutes, it will upgrade and everything is there. Even if we grow a lot over time, their servers are still big enough for our requirements. We wouldn't need anything on the level of Amazon or Google Cloud.

There are only two people in the company who are involved with the servers.

We use Linode for all our servers, with respect to ones which we host in-house or host for clients in-house. So if we need a commercial VM, we will set up a new Linode. From that point of view, it is sufficient for our use case.

In the future, if we increase usage it will be mostly for new clients that need database applications, cloud space, servers, or more resources. I expect it would be a steady but low increase in the resources that we need.

In terms of end-users, it is difficult to estimate how many use it because there are several websites and databases. There are probably no more than 100 in total, which includes all of our customers.

How are customer service and support?

I have been in contact with technical support a few times. It was always via email and they were very responsive. There is nothing to complain about when it comes to their support.

I'm certainly thankful for their support, which always has a human answering my inquiries. I find that Linode is very good because when I've sent an inquiry, it's almost always dealt with by a human and it doesn't involve working with FAQs or automated responses. I find that very good. It is important because, with most issues, I can resolve them myself. It is only the very high-level technical issues that I have no idea about and need support for. It is very good compared to other services, especially Google. With other services, it is sometimes very difficult to get a human to respond to your inquiry.

Which solution did I use previously and why did I switch?

Prior to Linode, we only had in-house servers. I started using Linode more intensively when we opened the company in Thailand, almost three years ago.

How was the initial setup?

The initial setup is very straightforward. It is perfect, although I might ask for more configuration options, making the setup a bit more complex. For now, however, it is fine.

Normally, the initial deployment takes between five and ten minutes. Using the web interface, it is very fast to deploy. However, afterward, I need to check the parameters. This is something that I think could be improved if they allow a few more options through the web interface.

In terms of an implementation strategy, we didn't really have one because we don't have many servers. We only have a handful, so at this point, we just get a new Linode when we need a new one because our capacity is full. There are a few things that need to be done such as changing the root password, setting up additional system users, installing a few packages, and setting up standardized software for our company. However, we don't have any official documentation for the steps we follow.

What about the implementation team?

I take care of the deployment for each Linode, and I have another person who supports me with the maintenance. We try to optimize everything as much as possible, especially in the maintenance phase. I also set up the updates as part of this effort.

The maintenance involves just logging in, doing some checks, and running some maintenance scripts. It's a new product, so this is part of our manual monitoring.

What was our ROI?

We see a return on investment in terms of time saved for managing our infrastructure.

If I compare to in-house servers, we don't save a great deal of time. I would estimate a 10% time savings in general and slightly more for setup and maintenance. Over time, it would become pretty substantial.

What's my experience with pricing, setup cost, and licensing?

Linode has very good pricing. There might be something a little bit cheaper but I find it very fair and competitive, and nothing to complain about. Given the broad set of choices and options, I wouldn't ask for cheaper prices.

I find a simple pricing model important, and I think that's also one of the reasons why we decided on Linode. I'm paying a simple, per-hour rate for the service, with no automatic scaling-up of the pricing. This is extremely important because, with Google Cloud and Amazon, part of their infrastructure does bill based on usage. We didn't want this but instead, wanted to be billed on a fixed monthly rate. This allows us to keep an eye on the monthly fixed costs. It puts us more in control.

We have a few instances where we use a lot of resources on a few servers, and with the fixed price, I think that we save money compared to other cloud-hosting providers who bill according to usage. Even if we don't save much money, it allows us to plan very well ahead.

Which other solutions did I evaluate?

When we set up the company, we took a look at the options for commercial providers and we decided on Linode. These included Amazon, Google Cloud, DigitalOcean, and a new, smaller local one, based in Switzerland in Europe, which is where our mother company was created. The one that compared most closely was DigitalOcean.

I don't recall all of the details but we found from reviews that Linode had better support for Linux, and it is more developer-friendly. This may have changed over the past three years, but when it was time to choose, these were deciding factors.

We also knew about Microsoft Azure, but they didn't have good Linux support at that time. As such, we didn't look at them further.

What other advice do I have?

The biggest lesson that I have learned from using Linode is the importance of stepping up production-ready infrastructure.

My advice for anybody who is implementing Linode is to start with a small server, work with it, and then scale up later. This works well because scaling up is really easy. If you plan on very large infrastructure, conduct a PoC first. In the case where you are just hosting websites, you can start with the resources for 100 or 200 users, and then scale up as the demand increases or the size of your company or user base increases.

In summary, this is a product that meets all of my expectations for a cloud service in terms of functionality, scale, and pricing. It is perfect for our scale.

I would rate this solution a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
DevOps Engineer at a tech vendor with 11-50 employees
Real User
Straightforward to set up, helpful support, and the Object Storage is useful for system backups
Pros and Cons
  • "The most valuable feature is the static IP address, which has been very helpful for being able to log into the same address over the course of more than a decade."
  • "I would like to see more seamless integration with backup, although it's pretty easy to do."

What is our primary use case?

I have a single 4GB model Linode and I use it as a personal server. I originally set it up to act as an email server, just for my own personal vanity domain. I don't use it for that anymore, but it's proved to be useful for many other things.

Right now, I run a Minecraft server on it and I also use it for a little bit of software development. I also use it as a jump host, if I need a stable place to SSH from my laptop to get to other online resources. It means that I only have a single point that I go through to get to the other stuff that I need.

How has it helped my organization?

I would say it's very important that Linode offers a relatively small, but well-focused set of cloud computing services because it differentiates them from AWS, Azure, and Google Cloud by being focused and by having a more personal touch. I could probably get the same compute power for a little bit less from other providers, but the value of the continuity and the high quality of support is worth it. It's rare that I need to reach out to support, but when I do, the support is great.

Even though I use it for personal use, some of the things that I use it for are in a software development capacity. For example, the ability to experiment with running my own Mercurial server, Git server, and source control servers on this machine have leveled up my own knowledge of those products in a way that I think a more managed solution wouldn't. Having the tools in-hand of just a Linux box that I can play with, and that I can wipe and reimage at will, is more useful than a physical machine by virtue of that virtual rewriting. It is also more useful than a more abstracted managed service, just in that I can get my hands dirty and do rapid experimentation.

Linode has helped me to accelerate innovation and even though I'm not using this in an enterprise way, it has improved the way I innovate with respect to personal stuff. For example, it has helped with the things that I'm trying to learn and the things that I'm trying to do. Setting up a Minecraft server is a good example of that. Being able to read some of the documentation that Linode has about setting up a Minecraft server on your VPS, and just learning and figuring stuff out, has been valuable.

What is most valuable?

The most valuable feature is the static IP address, which has been very helpful for being able to log into the same address over the course of more than a decade.

Another useful feature is being able to have multiple system images that I can play with. I mostly use Ubuntu Linux, but if I want to play with a new version of Ubuntu, I can pretty easily add that. It's been super useful to upgrade my system over the years.

I just recently started using the Object Storage and Backup features, as well. Having good backups for peace of mind and disaster recovery is very nice as well.

Object Storage has been key, for me. I don't have a strong notion of exactly when Linode introduced Object Storage, but it's been very useful for me, for instance, in backing up my Git server, in addition to the whole node backup. The fact that I can interact from the command line with the Linode Object service to back up specific datasets, is super cool. I know they didn't have it when I first started using Linode and I think it's been introduced fairly recently, within the last couple of years.

The Linode documentation is superb. 

What needs improvement?

I would like to see more seamless integration with backup, although it's pretty easy to do.

Having more on-demand features would be helpful. For example, if for a little while I wanted to have four Linodes instead of just a single one, it seems like it's a little bit more difficult than spinning up an EC2 instance in AWS. It isn't a lot harder, but it could be improved nonetheless.

For how long have I used the solution?

I have been using Linode for more than a decade, since 2008 or 2009.

What do I think about the stability of the solution?

The stability is excellent. It's very rare that there is an interruption in the service. I think that the reboot notices that I get, that aren't related to me doing stuff, are less than one a year. I think, in some cases, it's been four or five years between needing to have any kind of stability-related events on the machine. I can't think of any outages in the entire course of me using it, that anything with any kind of significant impact.

Part of the thing that I value about the single Linode that I have is that it is a very steady, stable known quantity. I don't have to worry about all the institutional weight that I do with interacting with AWS, which I do a lot from work.

What do I think about the scalability of the solution?

Thinking about it from an operations point of view, I think that I would have a bit of a harder time scaling in Linode than I would in AWS, but not a whole lot harder. Given the Kubernetes support, I would imagine that that makes the process even easier. That said, I have not tried Kubernetes so I really have insufficient data to be sure.

It's not likely that I'm going to significantly increase my usage in the future. I might bump up to a higher size if I find that I need more CPU or RAM. Or, I might play around with having two to four Linode nodes. But beyond that, it's unlikely that I'm going to expand much.

I will definitely keep using Linode for as long as it is as stable and reasonably priced as it is, but at a steady one machine for my personal purposes.

How are customer service and technical support?

The support from Linode is great. All of the times that I've reached out, it's been through email or through the web portal. It's always felt good and it felt like the person responding understood what I was asking about and solved it very quickly.

In terms of flexibility and overall responsiveness, the support is very good to excellent. Certainly, everyone that I've interacted with, in the fairly rare occasions that I do need support, have been very knowledgeable about the product and very good at understanding what issues I'm having and how to solve them.

I would say compared to AWS, AWS support varies a lot in terms of responsiveness and whether you've got a paid support plan. Sometimes, it does take a fair bit of back-and-forth with AWS support to get to the crux of the problem. I've never felt that back-and-forth was as necessary, that we get to the crux of the problem and solve it much more quickly with Linode.

Which solution did I use previously and why did I switch?

Prior to using Linode, all of the machines that I had managed were all physical. I had my own personal machines and machines that I built for work, but they were all physical PCs or other architectures that I had to actually open up a case, and if I needed more RAM, I had to put the sticks in myself.

In comparison to a physical server, Linode has definitely saved me money. I never want to build a server again. Basically, if you build a physical machine and it is obsolete within two to five years, you've got to buy and recreate the whole thing again. Generally, the hardware is going to get cheaper over time, but I think that unless I were really putting a microscope on getting the cheapest components for building, Linode will cost less.

In some contexts, albeit not mine with just one or a few machines, it would make sense to build them. However, not having to worry about it and just letting Linode take care of the hardware upgrades is probably saving me money. I don't know if it would save a very tightly tuned hardware IT team money, but that's a completely different scale than what I'm looking at.

Linode was my first experience with virtual cloud servers and virtual machines, in general. Not too long after I started using Linode, I did start doing more with VMware, with an on-premises, physical server hosting multiple virtual machines. It was not too long after that when I got into AWS for work.

How was the initial setup?

I found the initial setup to be fairly straightforward. It's so long ago that the details are fuzzy but I recall that I set up the account, chose names for things, picked which size I wanted, and then launched it. Within, what at that time, was an astonishingly short amount of time, I was able to log into it. It's just gotten better from there.

I didn't require an implementation strategy, although I think that's peculiar to using it as a single thing for personal use. I had the notion that I wanted a persistent Linux machine that was always on, and that I could get to from anywhere, and Linode seemed to fit the bill.

Over the years, I've used it for a lot of different purposes and it's adapted well to that. So I would say in this case, I didn't need a whole lot of planning. If I were to use Linode for a more complex deployment, I would want to plan it out, figure out what the costs are, figure out the network topology, and the other relevant details.

What about the implementation team?

Linode offers worldwide coverage via multiple data centers, although I don't personally need that. It's a very attractive feature for sure, but since I just have the one virtual private server and it's just for me and for my friends connecting to it, I want it to be geographically close to me to have a low ping. I think it's located in New Jersey, and that's good for me, being in New England. While global coverage is not super important to me, in so far as it contributes to the health of Linode in general, I'm all for it.

What's my experience with pricing, setup cost, and licensing?

The pricing model is simple, and that's one of the reasons that I've stuck with Linode for so long. When I was on the $20 Linode, I knew for a fact that on the first of every month, my credit card would get charged $20. That meant my Linode was available constantly.

At this point, I'm paying more like $35 per month for a slightly bigger machine, and the backup, and the object service. But again, I know that it's exactly $35 every month and I can budget for it. The simplicity and the consistency of that billing and pricing are quite valuable to me. Whereas with AWS, it's a crapshoot. The on-demand pricing means it's flexible and I only pay for what I use, but it's also much less predictable.

It is tough to determine whether using Linode has saved me money compared to what I would pay with other cloud providers. I don't think it has on a pure numbers basis, but in opportunity cost and higher-level budget planning, I think that the consistency probably has saved me money. I would have spent more time trying things, allocating things that I might not need, and so on. Ultimately, it saved me capital in the long run but it is not necessarily something that I can put a dollar figure on.

In comparison to everything else, predictability is the key aspect of the pricing model. With it being a known quantity that I can budget for every month, it frees up brain cycles to do everything else.

Which other solutions did I evaluate?

In my personal capacity, at this point, I have my Linode and I have a personal AWS account, and I use them for different purposes, but to similar degrees, or similar magnitudes. I find that just looking at it from a strict CPU and RAM horsepower perspective, EC2 is just marginally cheaper, but there are different features that I value in different places.

I took a brief look at some other things like Azure, Google Cloud Engine, and DigitalOcean, and I found that when I was looking, and this was probably about five or six years ago, that a lot of things that I wanted were pretty comparable in terms of capabilities and pricing. A lot of it came down to what I valued, in terms of the positioning, and support, and documentation, where I very much like Linode's documentation, especially, and support.

Of the others that I evaluated, DigitalOcean seemed the friendliest. And then, AWS and Azure were the behemoths, the 800-pound gorillas in the room.

What other advice do I have?

The biggest lesson that I have learned from using Linode is the oldest lesson, which is just that a virtual cloud server has the availability and the flexibility that I couldn't get from physical at the time, or even now, for that matter. It's a key component in having something that's useful, having a machine that you can log into and do things on, in a consistent way, regardless of where I am or even what machine I'm connecting to it from.

My key advice for anybody who is looking into Linode would be just to dive right in. Pick it up and play around with it and if you find that it's not for you, try something else. But if you find that you love it, keep going.

In summary, Linode is a good product and I've been extremely satisfied with it for exactly the purposes I use it for. I have been pleased with it since I started using it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Akamai Connected Cloud (Linode)
July 2025
Learn what your peers think about Akamai Connected Cloud (Linode). Get advice and tips from experienced pros sharing their opinions. Updated: July 2025.
860,632 professionals have used our research since 2012.
Founder /CEO at Entropy Studios
Real User
Flexible and responsive customer service, stable, and reasonably priced
Pros and Cons
  • "The most valuable feature is that they are flexible and easy to get ahold of if I need something."
  • "Because they are a smaller company, they do not have, for example, all of the ways for authentication that Amazon or Azure has."

What is our primary use case?

Initially, my use case was to have a server platform running that wasn't tied to the company that I worked for at the time. I wanted a solution where I could access our product and services from a platform that had no relation to our own. I was performing testing, as if coming from the outside as a customer of ours, having no network conductivity on our servers or anything like that. That was the first use case.

We realized that it was pretty handy to have a cloud platform that didn't reside in our network, so what happened next, when we moved our data center from Dallas to Florida, we employed the platform to facilitate it. We used a temporary name server and temporary mail server and another temporary server to keep some of our core services running while we were physically moving servers across the country.

When I moved and thought of this company, I used Linode as a temporary general server, as a holding place for all sorts of things. This included web services, our website, and other similar things. But then when I moved most of that to other providers, I still kept some of the web services running. So, it's like an application server for customers.

Basically, if I provide a service to a company, such as a mapping service for a logistics company, then my domain name can be used to access applications on the Linode server. I have a couple of instances there right now that are performing this task.

How has it helped my organization?

Linode offers worldwide coverage in multiple data centers, although this is not important to me because I only use the US data centers. In fact, one of the reasons that I stick with Linode is because of their US presence. Right now, I am only using the data center in Dallas and this specifically gives me a US presence.

Having a long-standing relationship with Linode, it's been easy to develop and subsequently deploy services provided to our customers on their platform. Without it, I would have to use a different platform like Amazon or Microsoft Azure, or something like that. Where this makes a difference is that it would take longer to get to market in the case where one of our customers requires a change or a specific feature that we don't normally provide. The fact that it is easy for us to modify that quickly and without much overhead means we can implement it. Essentially, the flexibility that Linode provides extends through us to our customers, which is a bonus for them.

What is most valuable?

The most valuable feature is that they are flexible and easy to get a hold of if I need something. For example, if I need to provision a server quickly, or if I need to change something, or if I for some reason need to do something that's outside of my plan that I pay for, I can contact them quickly and always get a hold of someone and always get a solution for it. I don't know if this is typical or if it's just based on having been a customer for a reasonably long time, but that's the main reason that I stick with them. It can be summed up by saying that they provide a much better level of service than a larger company like Amazon. I use Amazon as well, but it's a different experience.

What needs improvement?

Because they are a smaller company, they do not have, for example, all of the ways for authentication that Amazon or Azure has. However, that's not a downside for me because it means it's less complex to implement for us. So, while it is simple compared to some large solutions, that's a benefit to me and not a drawback.

For how long have I used the solution?

I began working with Linode in 2004 or 2005 when I was working as a technology officer in my former company in the US. I still use the product but it for my own business in Europe. 

What do I think about the stability of the solution?

Linode has been very stable. Every time there is an outage, they will always contact me beforehand to let me know that there is something planned. I've never had an unplanned outage, so it's positive.

What do I think about the scalability of the solution?

Scalability-wise, it has improved over time. Initially, it was harder to deploy complex servers and then grow them. What we'd have to do was shut them down and then scale up and then deploy a whole other server and then move whatever we had. This could have been an application or a number of applications, which were all moved to that new instance.

As it is now, you can just do it on the fly. But having said that, I don't really scale up and down very much. I generally know what I need and then deploy it. After that, if I ever discontinue something, we turn that off.

So in summary, I see that it has improved, but I haven't really used it much.

In my company, there are between three and five of us who work on it at any given time. Each of us performs multiple roles but in this capacity, we are system administrators and system engineers.

At this point, probably between 20% and 25% of the server and cloud needs are provided by Linode. As the business grows, the usage will grow, although it's always going to be proportional to what we have now. Given that 2020 was a pretty crazy year, it is very hard to predict growth right now.

Which solution did I use previously and why did I switch?

I also use Amazon but It's a less personal experience. For example, if I'm abroad and I can't take care of something until I get back, I can't call Amazon and say, "Hey look, can you delay my invoice for two weeks, because I'm in Bangladesh and I have to deal with something," because my company is not big enough for that. With Linode, it's perfectly fine. You can just call them and they'll take care of it, which shows a high degree of flexibility and a high level of service.

How was the initial setup?

The initial setup was not very easy, although when I set it up, it was quite some time ago and things were more difficult on the web at that time. I think that the difficulty of the installation has been commensurate with the level of technology on the web at the time. It is easier to do now than it was when I started.

They have the Linode manager, which is an online interface that works by you starting with selecting a service. You select all of the things that you want to have included in your service, whether it's a bare metal server or a virtual server, or whether it's provisioning new storage for that server that you already have. After it's selected and it's up and running, you have the same KVM that you do on other services. For example, you have a virtual screen as if you were in front of your machine in the data center.

What was our ROI?

We're such a small company that we don't really do this type of financial breakdown. We're just happy if we make a little bit more money than we did last quarter. Nonetheless, I can say that we have seen ROI because I believe that our flexibility is partially based on Linode's flexibility, which lets us keep and get more clients. I just couldn't give a specific number of how much.

What's my experience with pricing, setup cost, and licensing?

Being that they are small, their prices are slightly higher than the large providers like Amazon if you compare raw computing power. However, I understand they have to be slightly higher because they just don't have as many customers. If you come from the outside, not knowing how things are going to work, then look at the costs by doing a cost analysis, you might wonder why you should choose them if they're going to be more expensive across the board.

I can say that it doesn't affect me because I know what I'm paying for. It is easy to say that any solution can be cheaper and it could be better, but I know what Linode does, I understand the service I'm getting, and I know what it will provide me. As such, I think that it is fair and I am willing to pay the premium.

If you have a situation where you just want to spin up a server and run a test, without actually having a client and you don't want to incur too many costs, it's not been bad at all.

Considering support, response time, uptime, and price, I think that the price to performance ratio is pretty good. They've been very responsive whenever I have had questions, so from that point of view, I'm very satisfied.

Which other solutions did I evaluate?

I have experience with AWS and Azure but when it comes to evaluating other products, we haven't sat down and had comparison meetings or anything like that. Everybody that works in the company has been with me for a while, so they're very familiar with which servers and services work based on our needs.

There are obviously reasons to use, for example, Microsoft Azure because perhaps one of your services uses one of their services that they provide intimately. In a case like this, it's just easier to deploy on their platform because maybe you use one of their endpoints that are already on Azure.

I haven't seen any reason to compare the products because whatever service we create and develop to offer to our customers dictates where we put it.

What other advice do I have?

Linode offers a smaller, but well-focused set of cloud computing services to customers, which I think is important because they are able to provide a very high level of support. If they did everything, if they were much larger, maybe they couldn't maintain that level of support because it wouldn't work if all of their customers asked for special treatment.

My advice for anybody who is considering Linode is to start very small and become a customer of theirs, just so you get used to and familiar with the way that you deploy servers and services. I suggest this because of the fact that they are not a Microsoft or an Amazon, but rather they're a much smaller company.

Again, become familiar with it, and even if it seems a little basic at times, allocate a small part of your development budget to just becoming a customer. This involves creating an account and playing around a little bit, and you'll see that you have most of the features that you need.

That is what the experience has been like for me. Maybe it's not like that for everyone, but try it out. You will probably see that it's more than you might think initially, at least that's the reason that I stuck around and stayed with them for so long.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Freelancer at SheikhLogix
Real User
With the dashboard it is easy to create a new instance and add any flavor of operating system
Pros and Cons
  • "The creation of instances is very good, as is their interface which is not complex and is easy to use. With the dashboard it is easy to create a new instance and add your favorite things. You can add Debian, Ubuntu, or CentOS, or any flavor of operating system. You can select the RAM for your instance as well."
  • "Everything is up-to-date for a small business. But for big business, they need to improve certain things. For example, there should be better security."

What is our primary use case?

I use it to host websites, including WordPress, Laravel, and Lumen.

I have hosted my website on Linode and my clients' back-end applications are running on it. One of them has a website on Shopify, and they needed an automation tool to upload products to Shopify. I developed an application that is hosted on Linode servers. It runs daily and synchronizes products with their suppliers.

What is most valuable?

The creation of instances is very good, as is their interface which is not complex and is easy to use. With the dashboard, it is easy to create a new instance and add your favorite things. You can add Debian, Ubuntu, or CentOS, or any flavor of the operating system. You can select the RAM for your instance as well.

The fact that Linode offers a small but well-focused set of cloud computing services is very important for me and for my clients. I have referred three or four clients to Linode and they are still using Linode to host their websites.

What needs improvement?

Everything is up-to-date for a small business. But for big business, they need to improve certain things. For example, there should be better security.

They also need to provide the ability to set limits. I should be able to turn off an instance at a given percentage of its capacity.

For how long have I used the solution?

I have been using Linode for about a year.

What do I think about the stability of the solution?

It is very stable. It's mature now. I haven't had any issues with the services.

How are customer service and technical support?

I love their support. If I have any issue or if my client has an issue, I just click to create a message for support and they resolve the issue or provide relevant guidance. Their support is 24/7/365.

I also use AWS and their support is very good. But Linode's support is quicker and better compared to AWS or other cloud providers. They take my problem as their problem and provide a solution very quickly.

How was the initial setup?

I click on the required instance. They may have a special which only costs $5 per month. If I need that, I click on that instance. Then I choose the OS like Debian, Ubuntu, or CentOS. I then add a data center location, and then, if I need my personal PC access to the server automatically, I add that and click "next." Within 30 seconds, it is ready.

What's my experience with pricing, setup cost, and licensing?

It's very cheap. The pricing model is very simple. If you have very small applications, you can use the plan which costs $5 per month. That gives you 50 GB of memory and almost 1 GB of RAM. If you need more than you have to select the next plan which is $10 per month, which has about 70 GB of data and 2 GB of RAM. I build small applications and that provides more than enough for small applications.

Taking everything into account, it has a very good price-to-performance ratio. If I use AWS, it costs more than Linode. It saves me $5 per month compared to AWS.

Which other solutions did I evaluate?

Many of the competitors, like AWS, have an interface that is slightly complex compared to Linode. There are no authentications or other things required in Linode. You just create your account, add your card, and do what you want to do. A non-technical person can't do AWS; you need some technical expertise to use it. But with Linode, you don't need such expertise. You can easily use and create anything on Linode.

What other advice do I have?

I would recommend Linode. If you need to configure or implement applications, it is very good and fast, and saves you a lot of work compared to AWS or Azure. The interface is very simple.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1776120 - PeerSpot reviewer
Principal Engineer DevOps at a computer software company with 201-500 employees
Real User
Minimizes risk and helps to scale services in no time
Pros and Cons
  • "It has helped to minimize the risk and scale services at large in virtually no time."
  • "Its cost can be improved."

What is our primary use case?

We are hosting Linux virtual machines and load balancers over there. This is the infrastructure we have over there. Apart from that, we are using a firewall from the Linode side. These are the three Linode components that we are using.

We have not explored Linode too much. We are just restricted to VMs, load balancers, and the firewall. We are currently not hosting a lot over there. We are not facing any challenges with it. We are looking into hosting some replicated storage there.

What is most valuable?

It has helped to minimize the risk and scale services at large in virtually no time. This is how the cloud supported us. Earlier, we were in our own data center. It was in-house infrastructure, but we moved over to the cloud. It allows us to scale services as the demand increases over time.

What needs improvement?

Its cost can be improved.

For how long have I used the solution?

I have been using Linode for almost four to five years.

What do I think about the scalability of the solution?

We never had any problem with scalability while using AWS, Azure, or Linode.

How are customer service and support?

I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Linode, we used Azure. We have used AWS. Both Azure and AWS have too many offerings. They have different types of offerings in terms of PaaS, SaaS, and many other solutions, but Linode focuses more on the open-source technology side and the infrastructure as a service side. It has less capability when it comes to the PaaS and SaaS Platforms.

What's my experience with pricing, setup cost, and licensing?

Overall, it is cost-effective. They offer flat, no lock-in pricing. We also get discounts.

As compared to its competitors, it is costly, but at the same time, it has many features. In terms of functionality and features, it offers more capability, but it is also costly.

Which other solutions did I evaluate?

With any cloud computing product, the foremost requirement is performance, and along with that, there should be cost-effectiveness. These are two major factors for us to decide whether we should have the service of a cloud service provider or not.

What other advice do I have?

Go for Linode if you want to host the infrastructure as a service. It is much cheaper than AWS and Azure. For SaaS and PaaS services, you can explore AWS and Azure. For infrastructure as a service, Linode is a lot more cost-effective than AWS and Azure.

I would rate Linode a nine out of ten. It is a leader. We have used other products as well, and it has much more capability as compared to them.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Partner at Ilium Software
Real User
Has fantastic support and offers a well-focused set of cloud computing services
Pros and Cons
  • "The number one thing we like about Linode isn't necessarily a service, it's their support. We've found their support to be absolutely fantastic. They've been so outstanding with their support. Every single time we call them and we ask for advice or help, they go above and beyond and it's really made us appreciate what they do."
  • "It's not really an issue with Linode itself but upgrading Linux major versions can be challenging. It would be be fantastic if Linode developed a way to ease transitioning to a major new Linux upgrade."

What is our primary use case?

We primarily use Linode for our company website. We run a pretty large knowledge base on the site for our products. We also use it for our order email processing. All that's done on a Linode-based virtual machine.

How has it helped my organization?

The biggest result is that it performs very well. Our website is quite responsive. Our knowledge base, which has a search engine, is extremely responsive. We do email order processing as well and there has never been an issue with that. We look to it to process things essentially in real-time, perform well, and give users using our site a good experience. That's what we get from Linode.

What is most valuable?

The number one thing we like about Linode isn't necessarily a service, it's their support. We've found their support to be absolutely fantastic. They've been so outstanding with their support. Every single time we call them and we ask for advice or help, they go above and beyond and it's really made us appreciate what they do.

Linode offers a relatively small but well-focused set of cloud computing services. We've never been able to stump support with a question. My experience has been that they're very knowledgeable on the systems they run. When we call and ask for advice on configuring something or setting something up, even though that's not part of their mission, they still are always very helpful and get us up and running.

It is important to us that they also offer worldwide coverage via multiple data centers. Having multiple data centers not only gives them coverage for backing up data across the world so we know that our data is not necessarily just in one place but it can be backed up in several locations. In addition, as so many companies now are international, we can get better performance in different parts of the world by having data centers spread around.

What needs improvement?

It's not really an issue with Linode itself but upgrading Linux major versions can be challenging. It would be be fantastic if Linode developed a way to ease transitioning to a major new Linux upgrade.

For how long have I used the solution?

I have been using Linode since 2016.

What do I think about the stability of the solution?

It's all cloud. We have monitors on our site that let us know if the site goes down for any reason, which would include Linode having a problem. I can only remember one instance where a network segment went out. This occurred years ago. We had a little bit of downtime but they were on it and fixed it quite quickly. Linode is extremely reliable.

What do I think about the scalability of the solution?

They make it very easy to add additional services if we need to. It could be either additional nodes or moving to another node that has more space, more memory, or whatever it is we want. There are quite a few offerings and they're pretty easy to set up. If we ever need to do that, it's certainly there waiting for us.

How are customer service and technical support?

We can call Linode and immediately be connected with someone who's very knowledgeable.

How was the initial setup?

We found the initial setup to be pretty straightforward. They have a fantastic set of documentation that will guide you through setting up almost anything. Between that, and then if something's not clear, you reach out to support who are very helpful. It's really pretty straightforward.

The setup took less than a month, and that was moving from dedicated hardware on a completely different type of Linux over to the Linode on a newer version of a different flavor of Linux. It took less than 30 days.

What about the implementation team?

We did the deployment ourselves but we got advice along the way from Linode.

What was our ROI?

We have definitely seen a ROI. The cost of running on virtual services, like Linode, is so much less than running on dedicated hardware.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite good. We are paying a fraction of what we did when we were running on actual hardware, where we had a machine dedicated just to us. Their pricing is quite competitive from what I've seen.

Their pricing model is straightforward. From looking at their pricing page, it's pretty simple to figure out what it's going to cost.

Which other solutions did I evaluate?

We did evaluate other solutions on the surface. Although, at the time, we had a referral. Someone else that we knew quite well was using Linode and really liked it, so that gave Linode an edge. There are definitely other good providers out there. Linode's support was so overwhelmingly good that that's really what convinced us that we made a good choice.

What other advice do I have?

My advice would be to reach out to Linode, ask questions, and get comfortable with how they're going to support you moving over there. Check out their documentation, which is excellent. That will enable it to be a very smooth transition. They seem to be very willing to help people, even upfront. That would be the way I would do it.

I would rate Linode a ten out of ten. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
reviewer1511274 - PeerSpot reviewer
Technical Director at HMW Computing
Real User
Easy to set up and scale, cost-effective with a flexible pricing model
Pros and Cons
  • "The most valuable features are the simple scalability and ease of starting a new virtual machine."
  • "The only improvement in this aspect of the service which I can think of is perhaps a pool of developers who could be hired for those cases where the need goes beyond the support offered."

What is our primary use case?

The Linode servers we have are all running Ubuntu.

We have several client websites, including several with active eCommerce options, that act as large document management systems for academic journals.

For our own use, we have a major business wiki, which we use for project planning, ISO900 compliance, and contact management, etc.

For all the sites, we also run email services, which are so simple to set up that we don't charge our clients extra to use as many as they like. We offer a webmail system with calendars, address books, etc.

How has it helped my organization?

Putting everything onto Linode has streamlined what we do, but with minimal risk, as we have a "clone" virtual server ready for action. We have developed scripts that make the monitoring and maintenance of the Linode virtual machines very easy, with statistics and other reports regularly emailed to a support desk throughout the day. Often, we know of any issues before the clients have noticed.

We don't make use of Linode's own backup, as we have overnight jobs that use SFTP to download essential data to a RAID array on our local network. However, we also use the Linode servers themselves as off-site storage for data generated on our local machines.

What is most valuable?

The most valuable features are the simple scalability and ease of starting a new virtual machine. Before we kept a backup, we did damage to an existing installation. We created a new machine and had the basic services back up within a short time. Now, we keep a powered-down server as a hot backup, although this does mean that we occasionally have to power it up for updates. We are looking at means of simplifying this task.

The procedures to upgrade between Linux versions are reasonably simple, but those could be a result of using Ubuntu rather than being specific to Linode.

What needs improvement?

The support service and knowledge articles supplied by Linode are very comprehensive but inevitably there are situations where a user, particularly is a "newbie" is left on his or her own.

The only improvement in this aspect of the service which I can think of is perhaps a pool of developers who could be hired for those cases where the need goes beyond the support offered. Offering this as a service would enhance the product.

All of our servers have been configured and upgraded by our own staff, which has been a good training exercise, although at times on very tight schedules when a little guidance would have helped. I do realize this is beyond the normal remit of support, which is why I am suggesting a separate pool. Perhaps Linode could approve third-party providers and take a commission of the work provided?

For how long have I used the solution?

We have been using Linode for more than seven years.

Which solution did I use previously and why did I switch?

We did use another solution prior to this, but the provider was forced to close down. It was a small organisation and didn't have the proper resources to upgrade all of its equipment when needed. The effort of maintaining a mixed server room proved too much. In fact they recommended that I moved to Linode after they announced they eventual termination of their service. 

How was the initial setup?

All of it is very easy to install.

What about the implementation team?

We have an in-house team for deployment and maintenance. They are responsible for the configuration and upgrades.

What's my experience with pricing, setup cost, and licensing?

Pricing is very good and flexible, according to the resources required.

Which other solutions did I evaluate?

We did evaluate other products, however, at this remove, I cannot remember the alternatives that we looked at.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder and Developer at Little Bird Tales
Real User
Reliable stability and customer support, simple to use, easy to get started with and to scale
Pros and Cons
  • "The most valuable feature is the domain settings page."
  • "The suitability of this solution depends on the features that you need. If you're an Uber-sized company then you're probably not going to want to start using Linode. If you are a large-sized organization then you're going to want to start using one of the bigger providers that gives you the scalability and the feature set that you are probably going to be needing in the future."

What is our primary use case?

We are using Linode for hosting a website.

How has it helped my organization?

Linode has given us free upgrades as far as memory and storage space, so that helped us to be able to expand without any extra cost. Also, their support and stability have made us feel reliable.

What is most valuable?

The most valuable feature is the domain settings page.

The documentation is good.

I like the overall simplicity of their interfaces and their website. Everything worked as I expected and it's easier than I thought to get started with.

The stability and customer support have been very reliable.

What needs improvement?

The suitability of this solution depends on the features that you need. If you're an Uber-sized company then you're probably not going to want to start using Linode. If you are a large-sized organization then you're going to want to start using one of the bigger providers that gives you the scalability and the feature set that you are probably going to be needing in the future.

For how long have I used the solution?

I have been using Linode for approximately 14 years.

What do I think about the scalability of the solution?

They made it easy to upgrade the server to migrate to a bigger one very easily. Basically, there was no work on my end. I just had to choose a server to upgrade, then they automatically did it. That aspect was really good.

It is only me that works with the product. I have one server for the website and then I have another server for the database. At this point, I don't plan to increase my usage.

With respect to features, I see Linode as a better provider for smaller companies. I don't know how scalable they are compared to AWS, or whether they can scale with a faster-growing company.

How are customer service and technical support?

The support has always had a pretty fast turnaround, they have good security, and they are very descriptive in their documentation for the resolution of solutions or problems.

Support has exceeded my expectations versus AWS.

Which solution did I use previously and why did I switch?

I have also used AWS and I feel like if I had a problem, I don't have to worry about waiting for a response. This is unlike the case where I need help from AWS. With Linode, they have more personal support.

I have also worked with Google and Microsoft Azure. The large providers have a lot more features, compared to Linode. Linode is good if you just have a smaller setup or just need a few servers, but if you need to do something like offline storage, then AWS and Google have a lot of special features that not everybody needs. I see Linode as a solution for smaller companies.

How was the initial setup?

The initial setup is pretty straightforward. I recall reading the documentation on how to secure a server and getting set up was straightforward. They had really good documentation for that, so it was fairly easy to use. The deployment took about an hour.

What's my experience with pricing, setup cost, and licensing?

The value for the price is really good.

The pricing model is simple compared to AWS, as you know how much you've got to pay every month.

My impression is that I save money compared to what I would pay for other cloud providers, although there is no way for me to approximate a dollar value. I pay the same amount each month and I don't have to worry about getting a surge of traffic and having to pay extra for it.

What other advice do I have?

My advice for anybody who is considering this service is to do their research, as it depends on what you need. They offer Linux in a way that's similar to DigitalOcean. Linode is one of those companies that's fairly easy to get started with, but if you have a bigger company or you're going to grow faster, you might need to consider a bigger provider. It just depends on your needs.

In summary, this is a very good product but nobody's perfect.

I would rate this solution a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Akamai Connected Cloud (Linode) Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2025
Buyer's Guide
Download our free Akamai Connected Cloud (Linode) Report and get advice and tips from experienced pros sharing their opinions.