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reviewer1511274 - PeerSpot reviewer
Technical Director at HMW Computing
Real User
Easy to set up and scale, cost-effective with a flexible pricing model
Pros and Cons
  • "The most valuable features are the simple scalability and ease of starting a new virtual machine."
  • "The only improvement in this aspect of the service which I can think of is perhaps a pool of developers who could be hired for those cases where the need goes beyond the support offered."

What is our primary use case?

The Linode servers we have are all running Ubuntu.

We have several client websites, including several with active eCommerce options, that act as large document management systems for academic journals.

For our own use, we have a major business wiki, which we use for project planning, ISO900 compliance, and contact management, etc.

For all the sites, we also run email services, which are so simple to set up that we don't charge our clients extra to use as many as they like. We offer a webmail system with calendars, address books, etc.

How has it helped my organization?

Putting everything onto Linode has streamlined what we do, but with minimal risk, as we have a "clone" virtual server ready for action. We have developed scripts that make the monitoring and maintenance of the Linode virtual machines very easy, with statistics and other reports regularly emailed to a support desk throughout the day. Often, we know of any issues before the clients have noticed.

We don't make use of Linode's own backup, as we have overnight jobs that use SFTP to download essential data to a RAID array on our local network. However, we also use the Linode servers themselves as off-site storage for data generated on our local machines.

What is most valuable?

The most valuable features are the simple scalability and ease of starting a new virtual machine. Before we kept a backup, we did damage to an existing installation. We created a new machine and had the basic services back up within a short time. Now, we keep a powered-down server as a hot backup, although this does mean that we occasionally have to power it up for updates. We are looking at means of simplifying this task.

The procedures to upgrade between Linux versions are reasonably simple, but those could be a result of using Ubuntu rather than being specific to Linode.

What needs improvement?

The support service and knowledge articles supplied by Linode are very comprehensive but inevitably there are situations where a user, particularly is a "newbie" is left on his or her own.

The only improvement in this aspect of the service which I can think of is perhaps a pool of developers who could be hired for those cases where the need goes beyond the support offered. Offering this as a service would enhance the product.

All of our servers have been configured and upgraded by our own staff, which has been a good training exercise, although at times on very tight schedules when a little guidance would have helped. I do realize this is beyond the normal remit of support, which is why I am suggesting a separate pool. Perhaps Linode could approve third-party providers and take a commission of the work provided?

Buyer's Guide
Akamai Connected Cloud (Linode)
April 2025
Learn what your peers think about Akamai Connected Cloud (Linode). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
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For how long have I used the solution?

We have been using Linode for more than seven years.

Which solution did I use previously and why did I switch?

We did use another solution prior to this, but the provider was forced to close down. It was a small organisation and didn't have the proper resources to upgrade all of its equipment when needed. The effort of maintaining a mixed server room proved too much. In fact they recommended that I moved to Linode after they announced they eventual termination of their service. 

How was the initial setup?

All of it is very easy to install.

What about the implementation team?

We have an in-house team for deployment and maintenance. They are responsible for the configuration and upgrades.

What's my experience with pricing, setup cost, and licensing?

Pricing is very good and flexible, according to the resources required.

Which other solutions did I evaluate?

We did evaluate other products, however, at this remove, I cannot remember the alternatives that we looked at.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1776120 - PeerSpot reviewer
Principal Engineer DevOps at a computer software company with 201-500 employees
Real User
Minimizes risk and helps to scale services in no time
Pros and Cons
  • "It has helped to minimize the risk and scale services at large in virtually no time."
  • "Its cost can be improved."

What is our primary use case?

We are hosting Linux virtual machines and load balancers over there. This is the infrastructure we have over there. Apart from that, we are using a firewall from the Linode side. These are the three Linode components that we are using.

We have not explored Linode too much. We are just restricted to VMs, load balancers, and the firewall. We are currently not hosting a lot over there. We are not facing any challenges with it. We are looking into hosting some replicated storage there.

What is most valuable?

It has helped to minimize the risk and scale services at large in virtually no time. This is how the cloud supported us. Earlier, we were in our own data center. It was in-house infrastructure, but we moved over to the cloud. It allows us to scale services as the demand increases over time.

What needs improvement?

Its cost can be improved.

For how long have I used the solution?

I have been using Linode for almost four to five years.

What do I think about the scalability of the solution?

We never had any problem with scalability while using AWS, Azure, or Linode.

How are customer service and support?

I would rate their support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before Linode, we used Azure. We have used AWS. Both Azure and AWS have too many offerings. They have different types of offerings in terms of PaaS, SaaS, and many other solutions, but Linode focuses more on the open-source technology side and the infrastructure as a service side. It has less capability when it comes to the PaaS and SaaS Platforms.

What's my experience with pricing, setup cost, and licensing?

Overall, it is cost-effective. They offer flat, no lock-in pricing. We also get discounts.

As compared to its competitors, it is costly, but at the same time, it has many features. In terms of functionality and features, it offers more capability, but it is also costly.

Which other solutions did I evaluate?

With any cloud computing product, the foremost requirement is performance, and along with that, there should be cost-effectiveness. These are two major factors for us to decide whether we should have the service of a cloud service provider or not.

What other advice do I have?

Go for Linode if you want to host the infrastructure as a service. It is much cheaper than AWS and Azure. For SaaS and PaaS services, you can explore AWS and Azure. For infrastructure as a service, Linode is a lot more cost-effective than AWS and Azure.

I would rate Linode a nine out of ten. It is a leader. We have used other products as well, and it has much more capability as compared to them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Akamai Connected Cloud (Linode)
April 2025
Learn what your peers think about Akamai Connected Cloud (Linode). Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
846,617 professionals have used our research since 2012.
Senior Software Engineer at a computer software company
Real User
Top 20
A cost-effective solution that offers user-friendly interface
Pros and Cons
  • "Linode offers cost-effective pricing, and it enables me to swiftly deploy my services."
  • "There is room for improvement regarding customer support."

What is our primary use case?

Its user-friendly interface and convenient administrator panel allow me to quickly and easily manage my services.

What is most valuable?

Linode offers cost-effective pricing, and it enables me to swiftly deploy my services. Its simplicity makes it a more straightforward choice compared to AWS, which can be more complex and costly.

What needs improvement?

There is room for improvement regarding customer support.

For how long have I used the solution?

I have been working with it for two years.

What do I think about the stability of the solution?

It offers good stability capabilities.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

I am not satisfied with their customer support services. They should improve the effectiveness of it by enhancing the response time.

How was the initial setup?

The initial setup was easy and quick.

What about the implementation team?

Over the past two years, I installed a total of seven machine instances on Linode. It has been easy to manage them.

What's my experience with pricing, setup cost, and licensing?

It is quite affordable, which makes it a great choice.

What other advice do I have?

It is superior to other services offered in Taiwan. It can operate swiftly and allows us to back up and restore the system conveniently. Right now, we are facing VM interruption, so I would rate it eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sofiane Souidi - PeerSpot reviewer
Lead Developer at Kernix
MSP
Integrates well but there's a lack of communication from the company regarding upgrades
Pros and Cons
  • "The solution integrates easily."
  • "There is no notification from the company regarding upgrades."

What is our primary use case?

We use this solution in our company and we deploy it for our customers. I'm a manager for the developer team and we are a user of Linode.

What is most valuable?

I'm satisfied overall with this solution, it's easy to integrate. 

What needs improvement?

Unfortunately, we're not notified when new upgrades come out so it's difficult for us to communicate with our customers. Added to this is an issue we have with the maintenance service which contributes to the difficulty in communication. I'd like to see a Lambda storage service or an S3 as an additional feature. 

For how long have I used the solution?

I've been using this solution for eight years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable and extendable if we change the CPU or memory limit.

How was the initial setup?

The deployment is very easy. 

What's my experience with pricing, setup cost, and licensing?

 We pay a monthly fee with the calculation done on an hourly basis. 

Which other solutions did I evaluate?

We're currently also using Amazon for our customers that have complex architecture or complex applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1215495 - PeerSpot reviewer
CTO at a tech services company with 1-10 employees
Real User
The most valuable aspects are the virtual server and the clean server
Pros and Cons
  • "The most valuable aspects of Linode are the virtual server and the clean server. I install what I need on it."
  • "The network between different servers isn't very good. I have to install additional solutions to link the servers with each other."

What is our primary use case?

We use Linode as a server.

What is most valuable?

The most valuable aspects of Linode are the virtual server and the clean server. I install what I need on it.

What needs improvement?

The network between different servers isn't very good. I have to install additional solutions to link the servers with each other. 

For how long have I used the solution?

We've been using Linode for a long time—several years. 

What do I think about the stability of the solution?

Linode is stable, and they have their own cloud. 

What do I think about the scalability of the solution?

We have about 100 users on the Linode server.

How was the initial setup?

Deployment is easy. I deploy whatever I want.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, Linode's price is good. We pay for a yearly license. 

What other advice do I have?

I rate Linode eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Julio Graham - PeerSpot reviewer
Managing Director at a consultancy with 1-10 employees
Real User
Top 20
Support resolves issues quickly and helps in expanding storage efficiently
Pros and Cons
  • "I rate Akamai Connected Cloud (Linode) a 10."

    What is our primary use case?

    I use Akamai Connected Cloud (Linode) mainly for websites and for a couple of web applications that I host for my customers.

    What is most valuable?

    Their support is really good. I can ask anything at any time, and they are able to resolve issues like reinstating deleted Linodes. They include features like retaining deleted Linodes for 30 days. They offer volumes and object storage, which I can add quickly, and they are high speed. I can easily expand space for database work. Although I used to create images, I found them outdated and prefer installing new images.

    What needs improvement?

    There was an option to sort domains by tags, which seems to have been removed. It would be useful to have the option to sort or group by tags on the domains page.

    For how long have I used the solution?

    I've had an account with Akamai Connected Cloud (Linode) since July 2009.

    What do I think about the stability of the solution?

    Akamai Connected Cloud (Linode) is very stable, with no interruptions to my services.

    What do I think about the scalability of the solution?

    Akamai Connected Cloud (Linode) offers great scalability, accommodating all sizes of companies.

    How are customer service and support?

    The technical support is superb. They respond with relevant and easy-to-follow solutions.

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    Setting up the machine is very simple. The complexity comes from the custom use case after the machine is set up.

    What's my experience with pricing, setup cost, and licensing?

    I find Akamai Connected Cloud (Linode)'s pricing very competitive. They never charge extra without improvements. I always receive more features for the same price.

    Which other solutions did I evaluate?

    I don't think there is a main competitor for Akamai Connected Cloud (Linode). While AWS and other options exist, Akamai Connected Cloud (Linode) stands out due to its pricing model.

    What other advice do I have?

    I am a proper user but not a partner. Customers can pay Akamai Connected Cloud (Linode) directly if they prefer. I deliver proper consulting for my clients, and it's essential for me that Akamai Connected Cloud (Linode) remains reliable. I rate Akamai Connected Cloud (Linode) a 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Buyer's Guide
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    Updated: April 2025
    Buyer's Guide
    Download our free Akamai Connected Cloud (Linode) Report and get advice and tips from experienced pros sharing their opinions.