Application Load Balancer is required for redirecting two or more instances. We have got two EKS instances running. So, we have to connect in a round-robin fashion based on when a request needs to be sent to one EKS and when it needs to be sent to another EKS. For this purpose, we use Application Load Balancer.
Solutions Architect at a financial services firm with 1,001-5,000 employees
Highly configurable, good performance, and easy setup
Pros and Cons
- "It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
- "It has very good features, it is very configurable, security with TLS, et cetera is also very easy, it is good performance-wise, and the logging mechanism is also very good because we get the VPC log whenever a request comes so we can easily find out where the request is coming from."
- "One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."
What is our primary use case?
What is most valuable?
It has very good features. It is very configurable. Security with TLS, et cetera is also very easy.
It is good performance-wise, and the logging mechanism is also very good because we get the VPC log whenever a request comes. So, we can easily find out where the request is coming from.
What needs improvement?
One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect.
What do I think about the stability of the solution?
It is stable. I would rate it an eight out of ten in terms of stability.
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Amazon Elastic Load Balancing
June 2026
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What do I think about the scalability of the solution?
We have more than 200 users, and we have 40 technical people.
How are customer service and support?
I have never reached out to them.
How was the initial setup?
Its initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
There is a yearly license.
What other advice do I have?
I would recommend this solution. I would rate it an eight of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director at AM Equipment & Services Private Limited
Easy to implement and integrates well with Amazon's solutions, but reporting would be a helpful feature
Pros and Cons
- "Very easy to implement. Very well integrated into Amazon's services."
- "It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud."
What is our primary use case?
We have a lot of customers who are currently not on Amazon; they are running on-premise data centers. When they ask us to migrate, we migrate their applications to Amazon. Load Balancing is often a component we use. We use HTTPS port 443, and we integrate the load balancer with the applications.
What is most valuable?
- Very easy to implement.
- Very well integrated into Amazon's services.
What needs improvement?
It would be good if we had a product that integrates well with third-party vendors. Some of our customers want a multi-cloud solution. They don't want to be tied up to or be in just one cloud. In that case, a third-party solution that could integrate with the cloud as well as with on-premise would be great.
Reporting would be a good feature as well.
For how long have I used the solution?
I have been working with Amazon Elastic Load Balancing for about two years.
What do I think about the stability of the solution?
So far it has not given us any problem. It's always running, 24/7.
What do I think about the scalability of the solution?
The workload that we have put on it has not required surplus scalability. It has been able to handle our customers' loads. We have not come across a situation where massive scalability has been required, so far, and we have implemented it for large companies.
How are customer service and technical support?
We have not reached out to support so far, for Amazon Elastic Load Balancing.
We do have their API Gateway and we have had to reach out to support twice. The API gateway nodes went down and they had to restart the nodes. I consider API Gateway as also having some kind of internal load balancing.
How was the initial setup?
The setup is straightforward. It took a couple of hours, with one person involved.
Which other solutions did I evaluate?
I have not seen other products so that I can compare them and tell you the Amazon solution needs improvement. So far, its functionality has been enough for the projects we have done.
What other advice do I have?
We have not used the network load balancer so far in Amazon. We have only used the application load balancer. As far as an application load balancer is concerned, it doesn't require any additional features.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner, reseller.
Buyer's Guide
Amazon Elastic Load Balancing
June 2026
Learn what your peers think about Amazon Elastic Load Balancing. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
Senior Analyst at ESRI INDIA
Ssupports our AI-driven applications
Pros and Cons
- "Customer support is good."
- "They charge for technical support depending on the support model required."
What is our primary use case?
We have a public-based application where we are using Elastic Load Balancing. It supports our AI-driven applications, though currently, I am not using it for that purpose.
What needs improvement?
The only thing that could be improved is their technical support. The first level contact needs to be more quick.
For how long have I used the solution?
I have been working with Amazon Elastic Load Balancing for five years.
How are customer service and support?
Customer support is good. However, the first level contact requires a more quick response. They charge for technical support depending on the support model required.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not worked with similar products before Amazon Elastic Load Balancing.
What's my experience with pricing, setup cost, and licensing?
Amazon Elastic Load Balancing is cheaper when compared to other major public load balancers like Azure and GCP. Each Amazon service has its own charges, and additional technical support incurs extra costs based on the support model selected.
What other advice do I have?
Everyone uses load balancers when the application is public-facing as there are no other choices.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: June 2026
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