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Amazon Elastic Load Balancing vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Elastic Load Balancing
Ranking in Application Delivery Controllers (ADC)
9th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
21
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (3rd), Web Application Firewall (WAF) (12th)
 

Mindshare comparison

As of April 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Amazon Elastic Load Balancing is 1.5%, down from 2.1% compared to the previous year. The mindshare of NetScaler is 14.8%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

Mohd Farhan - PeerSpot reviewer
Manage complex traffic routing with ease and ensure system availability
The ELB would benefit from allowing deployment in a single availability zone for test servers to avoid unnecessary costs. Additionally, the ability to directly block specific IP addresses without additional service integration would be beneficial. Furthermore, sometimes ALB has a delay in recognizing the need to scale the system based on CloudWatch metrics, which could use improvement.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the checks that Elastic Load Balancer performs with the instances to ensure they are running properly."
"It has very good features. It is very configurable. Security with TLS, et cetera is also very easy."
"The tool integrates well with Amazon native services. Its valuable feature is integrations."
"Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times."
"The solution is known for its scalability and stability."
"Amazon Elastic Load Balancing has improved our application availability by routing client requests only to healthy EC2 instances."
"The feature that I like the most is the scalability. The solutions I build often have many pieces, which are very complicated. If a client comes to me with a design, my developer has made this as a template or a cloud formation script. It's a design on paper, and I want it executed a certain way. I can do that quickly and repeatedly with AWS. That is a considerable advantage because I can take that template and do it five times in different zones. That is an excellent feature based on a template, et cetera."
"We use the solution for internet-exposed websites and internal load-balancing purposes."
"We appreciate that this solution facilitates our access to Citrix internet."
"Citrix Netscaler makes it easy to provide services to end users, offering better visibility into user sessions compared to VMware. However, instability in network or machine can cause headaches as it's hard to pinpoint issues. SSL offload feature enhances security posture by providing secure connectivity between end users and backend systems. We use additional Azure remote security solutions for comprehensive protection."
"The solution is very stable."
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."
"The most valuable features are the VDA Delivery, Gateway Fort, and the load balancing."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"Easy, user-friendly setup with content switching and integrated caching features."
"It's very easy to configure."
 

Cons

"The ELB would benefit from allowing deployment in a single availability zone for test servers to avoid unnecessary costs."
"The product should be made as an alternative to Amazon services. It would be easier for us if you got one service that is available everywhere."
"Clients sometimes face issues with Amazon Elastic Load Balancing, and it can take a long time to detect these issues."
"The tool could enhance the internal load balancer with better health monitoring. The external load balancer needs more security parameters to protect it from the internet, as it currently lacks protection. It's okay for basic load balancing and those looking for basic functionality in an application load balancer. However, if someone is going to onboard a critical application, like in the banking sector, I wouldn't suggest Amazon Elastic Load Balancer because of security issues. There are no firewall restrictions."
"They charge for technical support depending on the support model required."
"The latency compared to the network load balancer could be improved."
"They should improve the solution's pricing."
"Sometimes the target group takes too much time to configure or to be seen on the internet, especially when configuring through ISV tools."
"The tool needs to add a feature where we can access the network policy access manager."
"I would like to see support for scripting, like "iRule", which gives you the option to implement any configuration which is not available out of the box."
"The user interface could be more friendly. Some wizards and other documentation for administrators, as well as some use cases, helps us to understand the solution."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"I would like to enhance the solution's bot protection features."
"Development team's response time could be better."
"I feel that Citrix NetScaler's customer support needs to improve."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
 

Pricing and Cost Advice

"There is a yearly license."
"The solution's pricing is low and I rate it a nine out of ten."
"The solution is expensive."
"The licensing fees are based on the number of connections one uses. It is a free tool for a certain amount of connections, which runs into thousands, and after that, there is a certain amount to be paid to Amazon."
"The product is not cheap."
"The solution's pricing is $30 per month."
"The cost for using the application load balancer is approximately $18 to $21 per month."
"I have no issues with the tool's pricing."
"F5 BIG-IP is much more expensive than Citrix ADC. For example, If we choose two platforms, Citrix ADC, 3000 version, and we choose F5, F4200 version. F5 BIG-IP has connections, timers, and throughput similar to Citrix ADC, but the price is very expensive."
"Costly product and complicated licensing."
"The solution is expensive compared to one of its competitors."
"After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive."
"Its licensing cost is much higher than other products, but it is acceptable because it is a one-time investment, and we are getting our requirements fulfilled when we buy this product. So, there is no issue with the pricing."
"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"
"I rate the pricing an eight out of ten since it is expensive."
"It is an enterprise solution. Thus, its costs are reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
54%
Computer Software Company
16%
Manufacturing Company
3%
Financial Services Firm
3%
Educational Organization
15%
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Elastic Load Balancing?
Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times.
What needs improvement with Amazon Elastic Load Balancing?
Sometimes the target group takes too much time to configure or to be seen on the internet, especially when configuring through ISV tools.
What is your primary use case for Amazon Elastic Load Balancing?
Elastic Load Balancer is used to maintain requests and distribute traffic on target groups. The target could be any type of instances, IPs, or Lambda functions. Most of the time, the target group i...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Amazon Elastic Load Balancing vs. NetScaler and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.