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Amazon Elastic Load Balancing vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Elastic Load Balancing
Ranking in Application Delivery Controllers (ADC)
8th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
22
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (5th), Web Application Firewall (WAF) (12th)
 

Mindshare comparison

As of May 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Amazon Elastic Load Balancing is 1.4%, down from 2.1% compared to the previous year. The mindshare of NetScaler is 14.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

Mohd Farhan - PeerSpot reviewer
Manage complex traffic routing with ease and ensure system availability
The ELB would benefit from allowing deployment in a single availability zone for test servers to avoid unnecessary costs. Additionally, the ability to directly block specific IP addresses without additional service integration would be beneficial. Furthermore, sometimes ALB has a delay in recognizing the need to scale the system based on CloudWatch metrics, which could use improvement.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times."
"Overall, I would rate the ELB solution ten out of ten."
"I find it valuable that you can provide rule prioritization and set priorities for path-based routing."
"The most valuable feature is the Lambda function due to its utility with serverless technology."
"The feature that I like the most is the scalability. The solutions I build often have many pieces, which are very complicated. If a client comes to me with a design, my developer has made this as a template or a cloud formation script. It's a design on paper, and I want it executed a certain way. I can do that quickly and repeatedly with AWS. That is a considerable advantage because I can take that template and do it five times in different zones. That is an excellent feature based on a template, et cetera."
"Customer support is good."
"I would recommend Amazon Elastic Load Balancing for its flexibility and scalability, which is ideal for AWS workloads."
"Amazon Elastic Load Balancing has improved our application availability by routing client requests only to healthy EC2 instances."
"Scalability is great. One of the best features of NetScaler is that it can scale out."
"The flexibility in configuration options is impressive."
"This solution increases the backend network service performance, which is one of the things that we like the most."
"The load balancing is one of the most valuable features."
"Available on any device and can be accessed on a wide area network."
"Citrix NetScaler offers robust security features, including SmartAccess and customizable policies, making it a reliable choice for safeguarding user data."
"I would say the rewriting and redirection functions are must-have's for us."
"Unified Gateway allows me to provide secure external access to applications for suppliers and customers while requiring Multi-Factor Authentication."
 

Cons

"The product should be made as an alternative to Amazon services. It would be easier for us if you got one service that is available everywhere."
"They should improve the solution's pricing."
"They could improve provisioning speed."
"One issue that we faced with ALB was that leaf-level certificate validation was not happening. It is not that user-friendly in that aspect."
"The latency compared to the network load balancer could be improved."
"We faced some issues with the health check."
"Improvements could involve making Amazon Elastic Load Balancing a global service, as currently, it is region-specific."
"Improvement is needed in the integration with Terraform, especially in writing scripts for creating load balancers and target groups."
"The SLB could be better, and they should improve it."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"The technical support could be improved. They do not respond or assist customers in a timely manner."
"We face challenges with the solution's firmware upgrades frequently."
"The tool needs to add a feature where we can access the network policy access manager."
"Citrix Web App and API Protection could improve in the area of licensing"
"I would like to see them make it easier to do some of the more complex things. For example, a web re-direct requires two pieces to it. You have two ports and when people want to go to a web page, they just type in the webpage that on the backend it will redirect them to a secure link. The initial setup of that is cumbersome because you have to do it twice. There are things that can be replicated. The IP address, for example, is the same. This change would go a long way. Don't make me do it twice and don't make me have to read tons of documentation to figure out how to do it. Ease of configuration for some of the more complex processes would be a good improvement."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
 

Pricing and Cost Advice

"The solution's pricing is low and I rate it a nine out of ten."
"The solution's pricing is $30 per month."
"I have no issues with the tool's pricing."
"There is a yearly license."
"The cost for using the application load balancer is approximately $18 to $21 per month."
"The licensing fees are based on the number of connections one uses. It is a free tool for a certain amount of connections, which runs into thousands, and after that, there is a certain amount to be paid to Amazon."
"The solution is expensive."
"The product is not cheap."
"Regarding pricing, while it's expensive, I can't comment on the exact ROI without a budget analysis. However, in terms of service quality, it's worth the price."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."
"It's an expensive product but it works well."
"The licensing costs for this solution vary depending on which model is being used."
"I rate the pricing an eight out of ten since it is expensive."
"It all depends on the features that will be used and the number of accesses."
"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."
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Top Industries

By visitors reading reviews
Educational Organization
48%
Computer Software Company
17%
Manufacturing Company
5%
Financial Services Firm
3%
Computer Software Company
15%
Educational Organization
12%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Elastic Load Balancing?
Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times.
What needs improvement with Amazon Elastic Load Balancing?
Although I haven't faced any issues, improvements could involve making Amazon Elastic Load Balancing a global service, as currently, it is region-specific. Simplifying components required for load ...
What is your primary use case for Amazon Elastic Load Balancing?
Amazon Elastic Load Balancing ( /products/amazon-elastic-load-balancing-reviews ) helps me efficiently distribute incoming application or network traffic across multiple targets, such as Amazon EC2...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Amazon Elastic Load Balancing vs. NetScaler and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.