

NetScaler and Fortinet FortiADC both compete in the application delivery controller market. Based on features, NetScaler has an advantage due to its extensive functionality and integration within larger environments.
Features: NetScaler offers adaptive traffic management, SSL offload, and advanced load balancing solutions. It integrates seamlessly with Citrix environments and includes features like global server load balancing and content switching. Fortinet FortiADC is known for user-friendly management, robust security capabilities, and simplified load balancing with a focus on cost efficiency and performance.
Room for Improvement: NetScaler users report difficulties with customization and sporadic software bugs, along with a desire for more flexible and cost-effective licensing and better documentation. Fortinet FortiADC could improve by streamlining configurations, enhancing web application firewall capabilities, and offering more detailed documentation along with faster technical support.
Ease of Deployment and Customer Service: NetScaler is versatile with robust integration across platforms like Microsoft Azure, private cloud, and on-premises, but its complexity can be challenging. Fortinet FortiADC provides straightforward deployment and is user-friendly in private cloud and on-premises environments. Citrix support for NetScaler varies, with some excellent service experiences and others problematic, whereas Fortinet’s support is generally positive, despite a need for faster response times.
Pricing and ROI: NetScaler is perceived as a high-cost solution with additional licensing fees; however, its strong performance and features offer a notable return on investment. Fortinet FortiADC is competitively priced, often cheaper than alternatives like F5, and provides significant value with straightforward licensing, making it appealing to budget-conscious buyers.
The alert system is efficient, sending alerts within a fraction of a second if any power issues arise.
The support team is knowledgeable and efficiently assists with automation and configuration problems.
On a scale from one to ten, the support deserves an eight.
The service is helpful yet not excellent.
FortiGSLB cloud integrations provide maximum service availability and some flexible licensing options.
It is scalable for some versions, however, as components reach their end of support, upgrades are necessary to maintain scalability.
The support system is reliable when issues like automation or configuration arise.
Overall, it has been good; in the past it was very good, and now it is still performing well.
Fortinet has been a pioneer for enterprise solutions, such as firewalls, SASE, ZTNA, and SD-WAN solutions, and they are in a leader quadrant.
The limitation of managing all components and the differing versions pose challenges.
If I need design help, they do not assist; they say it is a design issue they cannot support, and I must approach the system integrator.
This solution is quite expensive compared to Kemp.
When integrated with FortiAnalyzer, it has much more significance.
I use server load balancing and employ layer seven features, which provide more granular traffic shaping and detailed logs.
FortiADC provides load-balancing capabilities needed for integration with other Fortinet platforms.
| Product | Market Share (%) |
|---|---|
| NetScaler | 13.2% |
| Fortinet FortiADC | 9.8% |
| Other | 77.0% |

| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 23 |
| Large Enterprise | 57 |
Fortinet FortiADC is a robust application delivery controller (ADC) that delivers application optimization, application security, and application availability. FortiADC is a valued offering from Fortinet, which is widely recognized as a trusted supplier of dynamic security solutions worldwide. FortiADC offers dynamic security functions (AV, DDoS, and WAF) in addition to advanced application connectors for a simplified deployment and complete transparency to an organization's networks and applications. FortiADC offers three primary deployment options: physical machine, virtual machine, (VM) and cloud solution options.
Fortinet FortiADC Benefits
Fortinet FortiADC Features
NetScaler is an advanced application delivery controller providing load balancing, SSL offloading, and enhanced network performance. Users benefit from its robust security features, seamless Citrix integrations, and cost-effective infrastructure.
Designed to optimize and secure application delivery, NetScaler offers high availability and supports data centers with its load balancing and reverse proxy capabilities. It ensures effective traffic management and provides valuable insights into network health while integrating easily with Citrix products. Users appreciate its centralized management via ADM and flexible deployment options tailored to their infrastructure needs. However, there is room for improvement in its management tools, interface, and documentation, alongside a need for security enhancements and better licensing flexibility.
What are the most important features of NetScaler?NetScaler is implemented across sectors like healthcare, finance, and education to guarantee secure remote access, enhance application network management, and support virtual desktops. Its application gateways and VPN access capabilities make it ideal for industries needing secure and efficient connectivity solutions.
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