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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
8th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (3rd), Web Application Firewall (WAF) (12th)
 

Mindshare comparison

As of April 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.6%, up from 7.3% compared to the previous year. The mindshare of NetScaler is 14.8%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mitigates content security policy issues."
"We are most impressed with the ease of use and great support."
"It helps with efficiency and reactivity, in case of assistance needs."
"The user interface is very easy to work with."
"It has greatly fortified the performance and uptime of our front-door email ingress, simplified and segmented mail routing, and reduced admin overhead for mail issue resolution and troubleshooting."
"The most valuable feature that I found is the load balancing feature, it is the core function of the product."
"The feature that allows us to easily disconnect a server when we need and bring back online is the most valuable. It's a click of a button. This allows us to keep all systems up. We can then run updates, perform reboots whatever we need to one of the servers without taking production down."
"There is a simplicity to the setup and configuration."
"We like the periodic upgrades and backups, also made via ADMs, and it makes our environment much more robust and reliable."
"The most valuable feature is the content switching."
"This solution allows the user to easily scale out application delivery, and provides secure remote access."
"Content filtering, security layer, and application customization features are the most valuable."
"We have good customer support."
"Available on any device and can be accessed on a wide area network."
"The NetScaler appliance has provided a lot of customers with greater high availability for their enterprise applications within a single site and across multiple locations."
"One of the most beneficial features for application delivery is its integration with Citrix Storefront, facilitating user logins and ensuring continuity during data center outages."
 

Cons

"To make it a perfect ten out of ten it would need better connection logging. If there is an active connection, that there is better logging. It should also have better management monitoring tools."
"It would be nice if the historical metrics were easily exportable from the interface."
"There are some challenges with updates on certain models that don't have a few features."
"I think there should be more visual instructions on how to configure advanced features."
"I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement."
"The ability to see live traffic is not great and can be improved."
"Some documentation is out of date versus the new version, and things have been moved​."
"The product is really good as-is out of the box. If there is one thing I would change is to have the license file not be coupled with the MAC address of the device. This is actually not really useful in a virtual environment where if you have a single VM with KEMP LoadMaster and you have not set up static MAC Address, if you, for example, recreate the VM and just load the disk file on a new VM it will get new MAC address and the NLB will not work as it will not see a proper license."
"An area for improvement would be the difficulty in finding information about standard licensing costs over the internet. They should provide some reference prices on the net to be quickly referred to."
"I would like to enhance the solution's bot protection features."
"The setup was not simple."
"Finding relevant documentation for learning NetScaler can be challenging, especially for beginners who prefer a web interface over command-line interfaces."
"The technical support has room for improvement."
"We would like the licensing model for this product to be improved, as it isn't currently very transparent. There isn't a standard package available, and each extra feature creates an additional cost."
"The only thing customers told me that could be improved is that they would like to be able to purchase and receive the products in one box, rather than two boxes. This is something related to marketing, though."
"The solution's pricing is a big concern and should be improved."
 

Pricing and Cost Advice

"Licensing is yearly and I am going to guess that it is CAN $2000.00."
"Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
"Pricing for the perpetual licensing was fair to us for the features and ease of use we received."
"This is a cost-efficient product."
"The price is great and the value is definitely there."
"Download Kemp's VLM trial and take it for a test drive; you will be impressed."
"It has a very attractive ratio of price/performance."
"Nowadays, going with the virtual appliance is the easiest way and the cost is reasonable."
"When compared to other solutions, the cost is high."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"We get value for money. Its price is fair. I don't think it is overpriced."
"The license for Citrix NetScaler is on an annual basis and it is reasonably priced."
"Its price is comparable to others and affordable."
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Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
7%
University
3%
Government
3%
Computer Software Company
15%
Educational Organization
15%
Financial Services Firm
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.