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Kemp LoadMaster vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kemp LoadMaster
Ranking in Application Delivery Controllers (ADC)
9th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
49
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (5th), Web Application Firewall (WAF) (12th)
 

Mindshare comparison

As of May 2025, in the Application Delivery Controllers (ADC) category, the mindshare of Kemp LoadMaster is 7.5%, up from 7.0% compared to the previous year. The mindshare of NetScaler is 14.4%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC)
 

Featured Reviews

PeterForster - PeerSpot reviewer
A highly stable and scalable load-balancing software that offers great technical support
My company is really happy with Kemp LoadMaster as a product. My company is also happy with the support we receive from Kemp LoadMaster. I want Kemp LoadMaster to provide users with better reporting capabilities in relation to TCP packets. In general, the connections that are present in the system require improvement. Feature-wise, Kemp LoadMaster has everything that our company's customers require. Kemp LoadMaster also has features that have supported our company's past projects.
DEMİRHAN ÇAVUŞOĞLU - PeerSpot reviewer
A tool for centralized management including inventory and sales tracking
Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple."
"The solution is easy to configure when changing the load balancing method to Round Robin or least connection."
"There is a simplicity to the setup and configuration."
"Persistence is very valuable. This holds the connection information of the source and that connection is important to RDP and our APO calls. The connection has to be persisted to the original source to operate properly. We also use the subsections for sub-services to create services inside our services for our API resources, this is most awesome. We would not be able to do this without Kemp and offer this type of sub-service to route based on an API instance. It routes the traffic properly based on the sub-service type."
"The pricing of the solution is valuable."
"The configuration is really easy and the web portal is self-explanatory."
"Failover is seamless and our services are rock solid."
"​Simple to install with good documentation."
"I like the ease of use. It's easy to manage. I also like it's ease of use with virtualization technologies with applications."
"The solution is extremely stable."
"It is a complete solution for those looking for an all-in-one."
"The solution's technical support is good."
"The solution was very easy to deploy."
"Just one solution can handle thousands of users... So, it is a very convenient tool to use."
"One of its most valuable features is fundamental load balancing, supporting both basic load balancing and database teams."
"The most valuable features of Citrix ADC are load balancing and application firewall."
 

Cons

"I think there should be more visual instructions on how to configure advanced features."
"Hardware version needs a dual power solution."
"In my opinion, the layer seven loads balancing that we're mainly using for web servers, doesn't seem to pick up when there are issues at the application level."
"The product is really good as-is out of the box. If there is one thing I would change is to have the license file not be coupled with the MAC address of the device. This is actually not really useful in a virtual environment where if you have a single VM with KEMP LoadMaster and you have not set up static MAC Address, if you, for example, recreate the VM and just load the disk file on a new VM it will get new MAC address and the NLB will not work as it will not see a proper license."
"Some documentation is out of date versus the new version, and things have been moved​."
"Certificate installations could be simplified and modernized, and allowed to be monitored for expirations/issues."
"It would be very helpful to get all the http/https session logs by default in the log monitor without activating debugging mode like an apache web sever natively does"
"UI is very basic and unattractive."
"Citrix NetScaler has been recently acquired by another company and the support has been negatively impacted, the solution is at its end of life. The support for the solution could improve. The sales team needs to be improved."
"The technical support has room for improvement."
"Its GUI should be improved. Its CLI is powerful, but GUI needs more features."
"The reporting is not so good. They don't have an application to connect the logs."
"There is room for improvement regarding the pricing policy for Citrix offices."
"When a new version comes out, sometimes, my existing configuration gets wiped out. They should work on this so that my existing configuration doesn't get impacted with an upgrade to a newer version. There could also reduce frequent firmware upgrade activities and have a stable version so that once we upgrade it, we don't have to upgrade it for two to three years."
"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."
"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."
 

Pricing and Cost Advice

"This is a cost-efficient product."
"It is well-priced and licensing is very flexible."
"Pricing for the perpetual licensing was fair to us for the features and ease of use we received."
"​I have control on the licensing and all the prices since I work for a partner.​"
"From a cost perspective, Kemp is very competitive and is not hard to justify by any means."
"The Kemp LoadMaster is a tremendous value."
"Any decent product will cost money and if you want great support and a great product, then you will want to spend the money on it."
"KEMP gives away free trials for 30 days. This can be stretched if you want. During the test, you will have access to KEMP support.​"
"I give the price of the solution a seven out of ten."
"For the specific use case that my customers primarily engage with, I would give the pricing a rating of seven out of ten."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing an eight or nine out of ten."
"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."
"The solution is undoubtedly very good, but it is expensive."
"The pricing could be lower."
"I do not have any experience with the pricing of the product."
"I rate the tool's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
8%
Financial Services Firm
4%
Government
3%
Computer Software Company
15%
Educational Organization
12%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Kemp LoadMaster?
Scalability-wise, I rate the solution a ten out of ten...I rate the technical support a ten out of ten...The initial setup of Kemp LoadMaster is very simple.
What is your experience regarding pricing and costs for Kemp LoadMaster?
LoadMaster is cheaper than some other solutions. It has a perpetual license, so it's a one-time cost.
What needs improvement with Kemp LoadMaster?
There are some challenges with updates on certain models that don't have a few features. The support team often takes a lot of time to provide resolutions for issues. Also, I could see more capabil...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

LoadMaster Load Balancer
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall
 

Overview

 

Sample Customers

Kent County Council, KEMP, SMA Solar Technology AG, RT€ Player , Victrix (Quebec, Canada), Texas A&M, Macmillan Cancer Support, Cisco, Austin Bank
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Kemp LoadMaster vs. NetScaler and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.