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Owner at Promode Negro
Real User
Top 20
Significant time savings and seamless cloud-based data analysis
Pros and Cons
  • "It works well with the AWS ecosystem."
  • "The cost of queries is very high."

What is our primary use case?

We run as a part of our agriculture platform, a lot of web apps and mobile apps. Amazon QuickSight is used in the backend for analytics and data analysis.

How has it helped my organization?

We are using Amazon QuickSight as we see at least 30% time savings.

What is most valuable?

Amazon QuickSight is a SaaS platform where we can run queries and get analytics without installing any software. It works well with the AWS ecosystem.

What needs improvement?

The cost of queries is very high. Improvements in drill-down ability and evolving it as an OLAP tool would help more.

Buyer's Guide
Amazon QuickSight
May 2025
Learn what your peers think about Amazon QuickSight. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?

We have been using it for about one year.

What do I think about the stability of the solution?

Amazon QuickSight has been stable in the past year.

What do I think about the scalability of the solution?

Our dataset is not very large, so we haven't had scalability issues yet.

How are customer service and support?

Support is satisfactory. Amazon support deserves ten points out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

For log management, we use an in-house solution and not any third-party product right now.

How was the initial setup?

No installation is required for Amazon QuickSight. Amazon maintains the service.

What was our ROI?

We see at least 30% time savings.

What's my experience with pricing, setup cost, and licensing?

Competition pricing is high for query processing, however, the Data Lake cost is nominal as it is on top of S3.

What other advice do I have?

I'd rate the solution ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Keng OeiQuek - PeerSpot reviewer
Deputy Director of ICT at JSHtech Asia
Real User
A solution that is quick to turn around, but needs to improve its pricing
Pros and Cons
  • "The solution is very quick to turn around and integrate."
  • "The product is quite expensive because the price is too close to QlikView's prices but it does not ring as well as QlikView."

What is our primary use case?

I am a consultant and an Amazon partner and reseller advising clients about which solution they should seriously focus on. For the current project, I did a comparison on PeerSpot to show them substantial information about which of the platforms is the one which they should prefer because each of them has different strengths and weaknesses, pros and cons.

What is most valuable?

The solution is very quick to turn around and integrate. You can do everything well on the QuickSight platform.

What needs improvement?

The platform’s pricing is a bit hard because even though you get a 30-day trial, you have a standard edition that's only in-house. The product is quite expensive because the price is too close to QlikView's prices but it does not ring as well as QlikView.

I am no professional analytics person, but as a developer and consultant, I think the quality of the product can be improved and be made more feature rich as well. They could do some predictive analytics, and have their graphics be a bit better to make it look nicer.

I also think they should focus on QuickSight as a separate line of business so they can generate better revenue. I have seen many companies bought over that just rest on their laurels and do not show substantial improvement in terms of features or performance like a company that has to fight tooth and nail for their sales.

For how long have I used the solution?

I have been using Amazon QuickSight for around three months now.

What do I think about the stability of the solution?

The performance of the solution is quite alright and straightforward. Although QuickSight is at the testing level for us, the solution is responsive enough.

What do I think about the scalability of the solution?

The solution is moderately stable. However, I am not very convinced about the stability since I have yet to see a huge implementation of the solution, for over 5,000 viewers for instance.

How are customer service and support?

I have not contacted the support team yet, and neither have I faced any problems with the solution so far. However, I have some local Amazon staff contacts whom I can reach out to if there's any issue.

Which solution did I use previously and why did I switch?

I worked with QlikView as a part of their evaluation committee about a decade ago.

How was the initial setup?

From what I see so far, it's very easy to start up. Amazon QuickSight is relatively easy to configure, but I think they could optimize it a bit more. The product is in a transition as they're integrating with AWS, so the authentication part gets a bit messy.

What's my experience with pricing, setup cost, and licensing?

There are no additional license fees apart from the standard licensing fees. However, the standard license is meant only for internal users and not for free readers. That's a problem, because to have free viewers, you need to escalate up to the enterprise license which ideally should not be the case.

Which other solutions did I evaluate?

In addition to QuickSight, I am also evaluating other options like Tableau and QlikView as these solutions are very well evaluated.

What other advice do I have?

My advice is to look at your use case, look at your complexities, the sophistication of reporting that you need, and the end results of what you want. Do you have a simple reporting need? Do you get straightforward reporting requests? Or do you need something more professional and higher-end? Based on these parameters, make the decision. I would rate the solution a six and a half out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Amazon QuickSight
May 2025
Learn what your peers think about Amazon QuickSight. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Venkata Maniteja Alapati - PeerSpot reviewer
Senior Director of Product Management at Sprinklr
Real User
Top 5Leaderboard
Offers the ability to customize reporting, create effective visualizations and modify metrics but setup isn't straightforward and can be time-consuming
Pros and Cons
  • "Compared to other reporting tools, it is very effective but does require an understanding of certain concepts in QuickSight. This understanding is crucial for creating dimensions, changing metrics, and visualizing reports."
  • "One area is that integrating data from different sources into QuickSight can be a bit tricky, especially with Amazon Connect. To get data flowing, you need to use two additional services and configure them correctly."

What is our primary use case?

Amazon QuickSight is a business intelligence tool that gives the user all kinds of reports, like real-time and historical reporting. It allows you to showcase various reports and analytics and even trigger some limited actions. It's primarily designed for advisors or analysts.

I've used it extensively for Amazon Connect reporting.  There are many tools that can integrate with Amazon Connect for reporting, but since Amazon Connect lacks native customization features, one way to customize reporting is to use QuickSight. 

Compared to other reporting tools, it is very effective but does require an understanding of certain concepts in QuickSight. This understanding is crucial for creating dimensions, changing metrics, and visualizing reports. If someone has a thorough knowledge of QuickSight, it is a very good tool that allows for significant customization. 

Recently, with AI integrations coming into play, QuickSight has gained a lot of new features, particularly in its integration with Amazon services and the ability to write queries using simple English. This is a fantastic feature that has helped me create and deploy reports more quickly.

What needs improvement?

One area is that integrating data from different sources into QuickSight can be a bit tricky, especially with Amazon Connect. To get data flowing, you need to use two additional services and configure them correctly. 

The setup isn't straightforward and can be time-consuming.

Secondly, while QuickSight is a BI tool, it lacks features to suggest actions or integrate with other systems to turn it into more than just a data display tool.

Additionally, from a user perspective, QuickSight is easy to use if you have analytics experience. For beginners, it takes more time to understand the mechanics, visualizations, and overall functionality. 

Lastly, integration with Amazon Connect can be unstable. Changes on the Amazon Connect side can impact datasets in QuickSight, causing reporting failures. These are some of the drawbacks that needs improvement. 

For how long have I used the solution?

I have been using it for three years. 

What do I think about the scalability of the solution?

In previous deployments, Amazon Connect was used by all the supervisors and some of the C-suite executives who were actually using Connect. All those supervisors, C-suite people, and even team leaders in the contact centers used QuickSight for their day-to-day operations. 

They relied on it to understand their dashboards, check wallboards, and monitor how graphs showcase the different performances of the agents and even the voicebots at times. 

In a call center with around 300 total, I have seen 20  to 25+ QuickSight users, which includes C-suite people as well, like the head of the call center and the head of business operations.

What's my experience with pricing, setup cost, and licensing?

It's affordable compared to other long-term contractor business tools available in the market. There are cost advantages with QuickSight, but it needs to be configured properly to realize these savings and get the most out of the platform at a lesser cost.

What other advice do I have?

For first-time users, it's crucial to understand the use case first. Why do we need to use QuickSight? It's like a Lego block, capable of constructing a lot. So, determine whether QuickSight is really necessary for your use case. 

If QuickSight is chosen, take advantage of Amazon's documentation to learn about its strengths and capabilities. Understand the different dimensions, metrics, visualizations it supports, and the various fields and objects. Learn how it integrates with data sources. Knowing these aspects well will help you launch your projects faster and more easily.

Based on my personal experience with the usage and UI, I would rate it around a five out of ten. There are many developments that could still be made in QuickSight, especially in the way it integrates.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Senior Software Engineer at Peristent Systems
Real User
Top 5
The solution is affordable and easy to deploy, but it is not user-friendly and lacks some functionalities compared to its competitors
Pros and Cons
  • "The graph charts, pie charts, and box plots are valuable."
  • "The solution must be more user-friendly."

What is our primary use case?

We generate reports from QuickSight, and the data is stored in an S3 bucket.

What is most valuable?

The graph charts, pie charts, and box plots are valuable.

What needs improvement?

In one of the use cases, we had to embed the dashboard into the client application. The embedding function doesn’t work well. The solution must be more user-friendly. I have also written some questions on the community page.

For how long have I used the solution?

I have been using the solution for the last three years.

What do I think about the stability of the solution?

I rate the tool’s stability a six out of ten. Some functionalities are not available in the product. It is not as mature as Tableau and Power BI.

What do I think about the scalability of the solution?

I rate the tool’s scalability a six out of ten. The product is serverless. It can be scaled, but it takes time based on the workload and the data that needs to be fed from the dashboard. Around 500 people use the product in our organization.

How are customer service and support?

I have raised around three tickets. I get responses from the support team.

How would you rate customer service and support?

Neutral

How was the initial setup?

I rate the ease of setup a seven out of ten. The deployment took hardly two to three hours. We needed three people to deploy the product.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is fine. I rate the pricing a six out of ten. The pricing depends on the number of authors and readers we need.

Which other solutions did I evaluate?

I evaluated Tableau and Power BI, but our clients’ setup was established on AWS, so they preferred Amazon QuickSight.

What other advice do I have?

People are using the tool without any problems. Overall, I rate the product a six out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Director of Data Science at HealthWorks Analytics
Real User
Top 20
Scalable with good self-service analytics but needs better integration capabilities
Pros and Cons
  • "From an analytics perspective, it's really good for self-service analytics."
  • "You can't tell a data story as well in QuickSight as you can on others, especially in TIBCO Spotfire."

What is our primary use case?

We have used it as rapid prototyping for exploring visualizations and analytics with the data. It seems to work quite nicely.

What is most valuable?

Our clients are looking for advice. To the extent that they were on AWS, we pointed them to this rather than using Power BI, which frankly we had an awful experience with. We were comfortable with the AWS stack, everything on AWS, and we pointed them to that for some of their analytics and with us holding their hand. Rather than investing in another product, we found a good cost model there. If you're running on AWS and paying for those services, the whole QuickSight thing was a nominal add-on cost for its services. It's actually pretty efficient.

From an analytics perspective, it's really good for self-service analytics.

What needs improvement?

It's not a Tableau. It's not a TIBCO Spotfire. They could do further integration with some data governance and data cataloging. You can't tell a data story as well in QuickSight as you can on others, especially in TIBCO Spotfire. If they integrated it more with some data cataloging and had some guided analytics where it will walk you through everything, that would be ideal. Most clients don't expect it to do that. That said, once again, it isn't a Tableau. The results are as good as Tableau, and yet, it doesn't, from an engineering perspective, tell the data story or allow a user to be able to access a data catalog that lets you drive how your analytics need to go. I don't if they're working on that, however, that would be a lovely enhancement.

For how long have I used the solution?

I've used the solution within two years. 

What do I think about the stability of the solution?

The stability has been quite good. I don't believe we've had any major issues with the stability. I can't recall dealing with bugs or glitches and it doesn't seem to crash or freeze.

What do I think about the scalability of the solution?

I haven't really tested the scalability. There's no reason to think it wouldn't, given AWS's general capability. 

Which solution did I use previously and why did I switch?

I'm aware of other solutions. however, rather than licensing Tableau or Power BI, or TIBCO, we found that we needed an introductory analyst tool for our clients that we could help them use. The more sophisticated users are using things like TIBCO on AWS, or Tableau, or Looker. However, with QuickSight, we find it to be really good as an introductory tool for our clients that want to do simple analytics.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution has a minimal cost if users are already on the AWS stack.

There are additional service fees based on the services it consumes. However, the cost is pretty mild. 

It's not like it's a few pennies a day. However, it's a per service or CPU and disc storage, and it's mostly CPU. It's a minimal surcharge as you're consuming more services on AWS.

What other advice do I have?

I'm very excited about their product. We were using others, other things for visualization analytics, however, within the AWS stack, it's actually proving to be pretty capable.

It was a whole AWS stack that we're shaping out. Given our partnership with Amazon, they've been pushing a lot of different services and products at us. But the QuickSight was something that was remarkably quick to stand out and recreate some use cases within, for example, Power BI. So we have found that to allow for a really rapid, quickly produced prototype. 

I would recommend QuickSight as, if you were a citizen developer, it's very approachable. Learning something like TIBCO or Power BI is a bigger learning curve. What I do like about QuickSight, is that it gives a relative beginner the ability to really start seeing results quickly. I don't think it's a competitor yet for some of the more sophisticated tools. However, if a developer or developer's client was relatively unsophisticated, it's a very smooth and quick place to start.

I would rate the solution at a seven out of ten simply due to the fact that, in its class, it does well, however, in comparison to some other tools, it's not as robust.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Julio Caldas - PeerSpot reviewer
Engineer at Podiobrasil
Real User
Powerful, easy to use, with excellent pricing plan
Pros and Cons
  • "The most valuable feature I have found is the low-level securities are very easy to use."
  • "I would like to see a feature that allows us to save a draft version before making it public and publishing it."

What is our primary use case?

Our primary use case bank in the financial sector, we review the information and make some validation with the legacy system and a book of indicators of KPIs with directors and CEOs.

How has it helped my organization?

The data is very powerful and the splice is fast.

What is most valuable?

The most valuable feature I have found is the low-level securities are very easy to use. The power of calculation with variables or building formulas and you can use datasets that are incremental updates. It is powerful and fast. You do not need to update all the data, you can use a partial update. It is something you use a lot in the industry.

What needs improvement?

I would like to see a feature that allows us to save a draft version before making it public and publishing it. This draft option would allow for comments to be made and those comments to be reviewed. Changes could be made and then published to the public.

For how long have I used the solution?

I have been using Amazon QuickSight for the past two years.

What do I think about the stability of the solution?

The stability is excellent. Only one time in two years was the service not working and that was for an hour.

What do I think about the scalability of the solution?

There is very good scalability and large capacity.

How are customer service and support?

Technical support is very good. You have support and a forum where you can search for help and new ways to use it.

How was the initial setup?

The initial setup was straightforward and easy.

What about the implementation team?

The implementation was done in-house. The deployment usually takes one week to ten days.

What's my experience with pricing, setup cost, and licensing?

The pricing is cost-effective with a good plan.

What other advice do I have?

You can use it with confidence and you can trust in a product that is evolving very fast. It is better than Tableau, which is another leader in the market. Amazon QuickSight is easy to use and cost-effective. On a scale of one to ten, I would give Amazon QuickSight an eight.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Research Student at Technische Hochschule Deggendorf
Real User
Stable and doesn't require you to install an application versus other tools, but it lacks video tutorials and needs an increase in storage
Pros and Cons
  • "I like that with Amazon QuickSight, you don't need to install an app to use its services. With other BI tools, you need to install the app, so Amazon QuickSight is better for me in this area."
  • "An area for improvement in Amazon QuickSight is storage. Data cleanup also needs improvement because I'm experiencing errors when cleaning the data. Amazon QuickSight needs video tutorials showing its different functions and purposes."

What is our primary use case?

I'm a student, and I'm using Amazon QuickSight for my research paper. I'm using it for visualization.

What is most valuable?

I like that with Amazon QuickSight, you don't need to install an app to use its services. With other BI tools, you need to install the app, so Amazon QuickSight is better for me in this area.

What needs improvement?

I have no idea how other powerful tools such as Tableau and Power BI work, but an area for improvement in Amazon QuickSight is the storage. That needs to be increased, but that also means you have to pay for that increase in storage.

It would be great if Amazon QuickSight had a free trial for students.

I also noticed that the product no longer allows the creation of stories. It used to have that feature, so Amazon QuickSight should bring that back.

Another area for improvement in the tool is data cleanup because I'm experiencing errors when cleaning the data. Some data automatically gets deleted, so that should be improved, and there should be more options for data cleanup.

What I'd like Amazon QuickSight to have in the future is documentation. It needs video tutorials to help users write code and show the different functions and purposes of Amazon QuickSight.

For how long have I used the solution?

I've used Amazon QuickSight for six to seven months now.

What do I think about the stability of the solution?

Amazon QuickSight is a stable product.

Which solution did I use previously and why did I switch?

I didn't try other BI tools apart from Amazon QuickSight.

What's my experience with pricing, setup cost, and licensing?

I'm using a paid version of Amazon QuickSight, paying about $22 monthly. As I have yet to learn about the pricing for other tools, such as Power BI, I won't be able to compare. Still, if Amazon QuickSight has lower pricing than Power BI, then it's the better product, but if its pricing is higher, then the pricing for Amazon QuickSight needs to be lowered.

What other advice do I have?

The only BI tool I have experience with is Amazon QuickSight.

I'm using the student version of the tool.

I didn't work with a significant amount of data, so at the moment, I won't be able to advise new users of Amazon QuickSight.

My rating for Amazon QuickSight is six out of ten.

I'm a user of Amazon QuickSight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nish Walia - PeerSpot reviewer
Senior Database Architect at a tech services company with 201-500 employees
Real User
Top 10
A low cost solution that's worth your money but implementation needs to be simplified
Pros and Cons
  • "It has a lot of valuable features, but the most important aspect is the affordable cost. This solution costs much less in comparison to the competitors like Qlik Sense, Power BI, and Tableau."
  • "It can be made more user-friendly as some users might find this solution hard to implement. Qlik Sense, for example, is very user-friendly."

What is our primary use case?

We use QuickSight for the BI and for reporting purposes. We want to integrate two different applications. For example, we would want to merge NetSuite and an accounting solution and get the data from a fancy dashboard. Users can get any information they want at any point. We don’t need to query it every time we need something.

What is most valuable?

It has a lot of valuable features, but the most important aspect is the affordable cost. This solution costs much less in comparison to the competitors like Qlik Sense, Power BI, and Tableau. 

Otherwise, the rest of the features are similar to the competitors.

What needs improvement?

It can be made more user-friendly as some users might find this solution hard to implement. Qlik Sense, for example, is very user-friendly. 

The design and visual appearance of the dashboard can be upgraded for improved user efficiency. 

For how long have I used the solution?


What do I think about the stability of the solution?

The product is stable. Around 10-14% of people in my organization are using Amazon QuickSight. This is because most of the market has already been dominated by Tableau. Qlik Sense has also captured a large part of the market. 

What do I think about the scalability of the solution?

It should be scalable.

Which solution did I use previously and why did I switch?

We were using Qlik Sense, but presently we are migrating to Amazon QuickSight.  

How was the initial setup?

It's not complex, but it's a bit tricky compared to the other tools. The setup of reporting on Amazon QuickSight is more difficult than other tools like Qlik Sense, Power BI and Tableau. 

What's my experience with pricing, setup cost, and licensing?

There are different cost structures for using Amazon QuickSight. A fixed membership can be obtained and a timeframe basis membership is available for users too. I believe the pricing is quite low and the solution is worth the money. 

What other advice do I have?

If a client is already using a competitor solution like Qlik Sense, then on most occasions, they wouldn't want to migrate to Amazon QuickSight. I personally believe that this solution is going to blow up the market very soon. I would rate it an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Amazon QuickSight Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free Amazon QuickSight Report and get advice and tips from experienced pros sharing their opinions.