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Amazon QuickSight vs ThoughtSpot comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.8
Amazon QuickSight offers cost-effective analytics with savings and efficiency, featuring security and affordability over Tableau for organizations.
Sentiment score
6.2
ThoughtSpot enhances decision-making and insights, reduces labor costs, increases sales, and offers ease of onboarding despite higher costs.
Using ThoughtSpot has resulted in significant time savings and improved business sales by allowing us to identify sellers and buyers across regions, facilitating targeted marketing.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
Based on our implementation in one project, we are trying to raise more funding to expand its use.
Senior Business Intelligence Architect at Mphasis
This tool has really improved our decision-making by 70 to 80% because we are able to rely on insights from different data sources from different departments.
Financial Analyst at Nestlé
 

Customer Service

Sentiment score
5.7
Amazon QuickSight's customer service receives mixed reviews, with ratings varying based on user experience and type of support arrangement.
Sentiment score
6.4
ThoughtSpot's customer service is generally praised for responsiveness, but some users report delays and desire improved support resources.
I would say out of all the support experience I've had, only 5% took quite a long time to respond to the support message.
Engineer at Hubtel
I would say at the moment, so far, good in the sense of Amazon's technical support.
General Manager Information Systems at a manufacturing company with 10,001+ employees
The solutions engineers, even after the POC period, just kept supporting us, even though it was not really their responsibility to keep supporting us.
Senior Manager, Data Analytics at HomeBuddy
I stopped opening tickets due to insufficient and untimely responses.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot provides a dedicated customer success person and the ability to submit tickets online, with a response time of no more than a day.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Scalability Issues

Sentiment score
5.8
Amazon QuickSight is scalable and adaptable, though performance may decrease with extremely large datasets and high user counts.
Sentiment score
6.1
ThoughtSpot efficiently manages large datasets with strong performance but lacks advanced features in preparation and customization compared to competitors.
Tableau, Power BI, or Looker have separate tools for preparation, customization, and storytelling.
Sr Data Analytics Consultant at Capgemini
The platform does not have technical problems with scaling data or connections.
Software Engineer (Data specialist) at Salesforce
As our data has grown, I have validated huge datasets and complex models without significant issues.
Data Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
6.5
Amazon QuickSight offers reliable stability, positive performance reviews, and effective data reconciliation despite some minor technical issues.
Sentiment score
6.7
ThoughtSpot is reliable with large datasets but faces indexing delays; upgrades are smooth and outperforms other tools.
I use it primarily for large datasets, and it performs faster than regular data visualization tools such as Power BI, which has limits on dataset size.
Sr Data Analytics Consultant at Capgemini
The upgrades are smooth with no downtime, which is super important.
Software Engineer (Data specialist) at Salesforce
The responsiveness of accessing live data is exceptional and faster than most other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Room For Improvement

Amazon QuickSight struggles with feature limitations, integration issues, high costs, and lacks user-friendliness compared to competitors.
ThoughtSpot users report limited customization, integration issues, UI complexity, high pricing, and desire more feature flexibility.
Understanding how AWS charges for Amazon QuickSight usage is critical for all users wanting to visualize their data effectively.
IT Infrastructure Support Specialist at Olam Agri
For example, making automation for filling missing data or reformatting incorrect data formats, and making date corrections.
Freelancer at a government with 501-1,000 employees
On the analytics side, we are migrating into Amazon QuickSight. One of the products is already migrating, and the rest is in the pipeline.
General Manager Information Systems at a manufacturing company with 10,001+ employees
Currently, it is not as customizable as the options available on Power BI or Tableau.
Sr Data Analytics Consultant at Capgemini
Handling governance when there are many models and dashboards is complex.
Software Engineer (Data specialist) at Salesforce
Enhancing integration capabilities with other tools like DBT would also be beneficial as it would make our lives easier.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Setup Cost

Amazon QuickSight provides cost-effective, flexible pricing, ideal for AWS users, with pay-as-you-go and integration benefits but room for cost cuts.
ThoughtSpot offers flexible, competitive pricing that's generally reasonable but considered expensive compared to other BI tools like Power BI.
It is not expensive, but it is also not cheap.
Senior Solutions Architect at a media company with 10,001+ employees
Pricing is based on the number of rows extracted for our data, which I find quite fair, with no additional costs for queries or prompts produced by users.
Data Scientist at a tech vendor with 10,001+ employees
HubSpot is expensive.
Software Engineer (Data specialist) at Salesforce
ThoughtSpot's pricing is reasonable and in line with other BI tools.
Business Intelligence & Reporting Manager at a tech vendor with 51-200 employees
 

Valuable Features

Amazon QuickSight provides user-friendly, cloud-native data visualization with AWS integration, supporting diverse data sources and machine learning features efficiently.
ThoughtSpot offers AI-driven visualizations and self-service analytics, empowering non-technical users with scalability and quick insights.
The natural language query is very important, and natural language processing is crucial for disseminating dashboards across multiple formats and mechanisms.
Senior Solutions Architect at a media company with 10,001+ employees
You can measure the progress of sales, and you can measure the weakness or lowest activity of sales in some areas and determine how to improve it.
Freelancer at a government with 501-1,000 employees
Interactive dashboards do help with data analysis.
General Manager Information Systems at a manufacturing company with 10,001+ employees
Its compatibility with most databases, including the latest from FlexMovely and Redshift, allows users to create joins and worksheets easily.
Sr Data Analytics Consultant at Capgemini
This alerting feature is very beneficial for our company at the moment, and we use it extensively.
When I upload a data dump, AI analytics suggest possible data visualizations and insights, which I can pin to dashboards or live boards for modification.
Data Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Amazon QuickSight
Ranking in BI (Business Intelligence) Tools
4th
Average Rating
7.2
Reviews Sentiment
6.4
Number of Reviews
34
Ranking in other categories
No ranking in other categories
ThoughtSpot
Ranking in BI (Business Intelligence) Tools
7th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
21
Ranking in other categories
Data Visualization (7th), Embedded BI (2nd)
 

Mindshare comparison

As of September 2026, in the BI (Business Intelligence) Tools category, the mindshare of Amazon QuickSight is 2.9%, down from 4.9% compared to the previous year. The mindshare of ThoughtSpot is 1.6%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Amazon QuickSight2.9%
ThoughtSpot1.6%
Other95.5%
BI (Business Intelligence) Tools
 

Featured Reviews

AH
Freelancer at a government with 501-1,000 employees
Has supported visualization and decision making but can improve with intelligent automation features
Amazon QuickSight can create features such as charts for prediction or forecasting important issues about sales in the last year or quarter. You can create pie charts, line charts, scatter charts, and bar charts. These tools are very important to express changes in categories by location. You can measure the progress of sales, and you can measure the weakness or lowest activity of sales in some areas and determine how to improve it. The graphics are very important to create a data story of the business data. The interactive dashboards of Amazon QuickSight are very important tools in business intelligence. You can select or filter for specific cases the business is searching for, such as a specific product or specific area, including Europe, Asia, America, or South America. You can create interactive selections or filtering of the data.
Purity Wairimu - PeerSpot reviewer
Financial Analyst at Nestlé
Self-service analytics has empowered teams and now drives faster data-driven decisions
I have an experience of four years using ThoughtSpot. ThoughtSpot is very easy to use. Even non-technical users find it very easy to use and user-friendly. Some of the best features ThoughtSpot offers are innovation, ease of use, and data analytics. Reporting development is also pretty easy, making complex formulas slightly easier. Additionally, dashboarding for non-technical people, easy search of data, ease of getting insights, AI-driven analytics, and the ability to easily build charts are highlights. ThoughtSpot also offers data connection with live data sources. ThoughtSpot's scalability is impressive; it can handle large data easily, and performance has been powerful and reliable. The AI-driven analytics capabilities in ThoughtSpot help to predict future outcomes and are very helpful in tracking data, and performance is great.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Computer Software Company
7%
Outsourcing Company
7%
Financial Services Firm
13%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
Large Enterprise16
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon QuickSight?
Amazon QuickSight charges $250 per user, which becomes expensive when managing multiple departments. However, this cost is offset by the advantages it provides.
What needs improvement with Amazon QuickSight?
I don't want to hypothetically say about the effectiveness of Amazon QuickSight in terms of machine learning, so I need to pass on that. At the moment, on the cloud perspective, we have Amazon majo...
What is your primary use case for Amazon QuickSight?
We do partner with Amazon, and we use Amazon QuickSight for some of the projects. We have a global environment and some of the products in the US-based solutions where our teams are using it. I dow...
What is your experience regarding pricing and costs for ThoughtSpot?
My experience with pricing, setup cost, and licensing is that I was not part of the pricing discussions. One thing I can provide is that they are being very flexible with the limits, and they also ...
What needs improvement with ThoughtSpot?
ThoughtSpot could be improved in that the only part where ThoughtSpot is lacking compared to the more traditional players such as Tableau and Power BI is regarding the options with the visualizatio...
What is your primary use case for ThoughtSpot?
My main use case for ThoughtSpot is to provide self-service analytics capabilities for our company and the business stakeholders. As the manager of the data analytics team, we are managing ThoughtS...
 

Also Known As

QuickSight
No data available
 

Overview

 

Sample Customers

MLB Advanced Media, Infor, HotelBeds, Gemini, Jivochat, Edmunds.com
Primary Capital Mortgage, Sterling Backcheck, RichRelevance, Rambus, Batteries Plus Bulbs
Find out what your peers are saying about Amazon QuickSight vs. ThoughtSpot and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.