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Amar-Kumar - PeerSpot reviewer
Technical Lead at a tech services company with 501-1,000 employees
Real User
Top 5Leaderboard
Apr 19, 2026
Unified APIs have simplified our multi-service data access for kiosk and ordering teams
Pros and Cons
  • "Apollo GraphOS has positively impacted our organization by reducing unwanted code and helping us combine multiple services."

    What is our primary use case?

    Apollo GraphOS's main use case is combining multiple backend services into a unified single GraphQL query. In our kiosk implementation, we display a launch screen with a dynamic banner, store-specific banners, and a default banner. Apollo GraphOS allows the backend to retrieve data from multiple services and provide it through a single GraphQL query.

    For the backend, this represents a major implementation advantage. Using REST APIs would require calling multiple APIs to fetch data. However, Apollo GraphOS provides an endpoint that allows us to hit a single endpoint to retrieve all the data.

    How has it helped my organization?

    Apollo GraphOS has positively impacted our organization by reducing unwanted code and helping us combine multiple services. It unifies the API layer, which is straightforward to understand and saves our team time.

    It has reduced both complexity and implementation time. Previously, we had to manage all services in parallel and individually. After unifying to a single API layer, the process became much easier and more time-efficient.

    What is most valuable?

    The best feature Apollo GraphOS offers is unifying multiple APIs and endpoints into a single point.

    The unified endpoint feature helps my team on a daily basis by combining different services together. For example, when fetching a menu and pricing information, the backend would previously require multiple REST APIs. Now with Apollo GraphOS, we can easily combine the menu service, pricing, and inventory together. Our frontend mobile team, kiosk team, and web ordering team can access this data through a single GraphQL endpoint.

    Apollo GraphOS has positively impacted our organization by reducing unwanted code and helping us combine multiple things. It unifies the API layer, which is straightforward to understand and saves our team time.

    It has reduced both complexity and time. Previously, we had to manage all services in parallel and individually. After unifying to a single API layer, the process became much easier and more time-saving.

    What needs improvement?

    Apollo GraphOS is good. There are no issues with it.

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    October 2026
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    For how long have I used the solution?

    I have been using Apollo GraphOS for around seven to eight months.

    What other advice do I have?

    For my use case, I would rate Apollo GraphOS an eight out of ten because it is a very large platform and we have not used everything from it. I would recommend Apollo GraphOS if you have multiple services and want to combine them into a single unified platform, which will make your ecosystem faster compared to REST APIs. My overall review rating is eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 19, 2026
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    Download our free Apollo GraphOS Report and get advice and tips from experienced pros sharing their opinions.