Apptio Cloudability Reviews

The primary use is for billing management software. It not only provides detailed billing of everything, but it also provides insight into how to optimize our infrastructure. It tells us where the overruns are and where there are places for optimization.

It has already given us insight into how to optimize. So, we are now ramping up steadily its usage.

It is fast in terms of pulling up data and displaying it.

Cloud Optimization runs through the system, then tells you, "You could've used these resources. This resource was running, but not utilized that much." It gives you metrics of how the whole infrastructure is used. It ties the metrics to building, in some cases saying, "You paid for something that you didn't use that much."

There is always room for improvement in education and training. We are not that mature in terms of our automation. It could help us identify where we could optimize in terms of build.

I haven't seen any stability issues.

We're using a SaaS environment. The SaaS environment has an SLA which automatically scales up depending on our needs, so we don't have to worry about scalability.

I have heard that the technical support is very receptive to providing additional capabilities to whatever the customers needs may be.

We used to have Tableau before, but it is not a building software. We would have to pull the data into Tableau on top of it. Tableau is nice, but the whole process was slow. With Cloudability, the process is  few seconds and you can get what it would have taken several hours for it to download the data in Tableau, then you can massage it and get it up and running.

We chose Cloudability as a solution because it satisfied some of the critical needs of what we wanted:

• We wanted LDAP integration. 
• In terms of core functionality, we wanted to be able to easily slice and dice to be able to see the details of all the charges, which Cloudablity made it very easy to do. 
• The clinching factor was the insight it provided to optimize resources. This was pretty impressive.

It integrated seamlessly.

It is a little too soon to discuss ROI.

I would recommend Cloudability to other people. If you are looking for a seamless, simple to use, and in-depth, cloud, building analysis tooll, Cloudablity serves all these purposes. It manages all my needs.

We are using the AWS SaaS version.

Cloudability helps us with analyzing a lot of our AWS costs, then seeing those different costs with types of business costs. This helps us get a full understanding of where we are spending our money. It also helps us with reserved instances along with recommendations on them.

It provides us visibility, then we can turn around and can give the leadership team more information, which we could not previously give them.

• The Reserved Instance Planner is quite valuable.
  
• It is a SaaS platform that looks at your whole AWS environment.

Cloudability needs to be simplified a bit. It can be quite difficult and daunting when some of my colleagues login for the first time. It is difficult to get their particular reports or dashboards set up. 

It would be interesting if they sort of expanded their rightsizing model. It's doing a good job at the moment, but it doesn't necessarily take into account a lot of edge cases. Thus, if they spent more time on the development of the rightsizing, it would be quite useful.

I've had absolutely no issues with stability.

We put minimal stress on it compared to a lot of other companies. We don't use it quite extensively throughout the whole business. We have only a few different users.

It is a SaaS product. So, we don't have any issues with how it can scale.

We are in three different regions. We have two environments: sound and production. We have 120,000 monthly active users.

We are enterprise customers, so we have a dedicated technical account manager (TAM). 

The technical support has been good, but it is not consistent. Previously, their technical support was very good. They would come in and help with sessions internally. But now, we have dealt with a few people where we ask for one thing and they might not deliver straightaway. It seems like they are a stretched across multiple customers.

The integration with our AWS environment was super easy to do.

We have seen ROI with the reserved instances, and having the ability to predict what reserved instances you can get. We can save tens of thousands of dollars, and hundreds of thousands of dollars in some cases. Having the ability to have those recommendations and buy those purchases helps. If we didn't have Cloudability, we'd still be doing this, and AWS now has their own reserved instance planner. So, we use both. Therefore, we'd still be getting savings without Cloudability, but it is definitely helping us at the moment.

The product is quite interesting. Where we receive a benefit from Cloudability, we now see it more with the AWS offering. They have AWS Cost Explorer, along with the features we like having comprehensive support through AWS. Therefore, Cloudability needs to stay one step ahead of the curve. However, there are a few different parts of Cloudability that we are not fully utilizing yet which we will be utilizing in the future. This means that we are picking up a few more of their features and user adoption in our company will be much greater. 

Define what you really want out of your AWS Cost Explorer, then evaluate all the different options. So, evaluate AWS Cost Explorer first, then determine if you want to use Cloudability.

We use the AWS version of the product. I'm quite happy with most of the product.