What is our primary use case?
I use Apptio Costing to maximize IT efficiency by reducing higher costs that we were previously using, and I also use it to simplify and analyze our automation of financial operations and data.
We use Apptio Costing to analyze how we spend on cloud services, for example, Google Cloud Platform and Amazon Web Services, and it provides us a report on how we can reduce our spending, making it easier to align our financial needs towards those tools.
What is most valuable?
I appreciate the easy-to-use costing framework of Apptio Costing where you can easily understand the costs that you incur on cloud tools, and it provides a very good report on how you can optimize it, so the reports generated by the tool are very user-friendly.
What makes the reports of Apptio Costing more friendly is that they provide integration with AWS and GCP, and then it provides a report on how our bills are, what features we do not use that keep making our costs too high, and those reports can be shared with the team to ensure that we can optimize and plan efficiently towards our IT financial strategies.
Apptio Costing has helped us to save costs because we know exactly what takes more and what we don't use, so we end up saving a lot of money.
What needs improvement?
I think the user interface of Apptio Costing needs to be improved because when you are accessing the tool on a very small screen, you find that the user interface is very nested, so you cannot easily find the feature you want to use because they are nested together.
For how long have I used the solution?
I have used Apptio Costing for two years.
Buyer's Guide
Apptio Costing
October 2026
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What do I think about the stability of the solution?
Apptio Costing is stable; we have not seen any downtime.
What do I think about the scalability of the solution?
Apptio Costing is scalable.
How are customer service and support?
Customer support for Apptio Costing is great; they are very responsive, respond to questions on time, and provide solutions.
How was the initial setup?
Pricing for Apptio Costing is fair; they even give a free trial to test the tool if it meets your needs, so I would say pricing is fair, and the onboarding process was smooth, with the customer team making sure you understand exactly what you are purchasing before you can go into acquisition.
What was our ROI?
We have seen cost reduction by 25% since using Apptio Costing, so we no longer spend more money on the features and the cloud instances that we do not use.
Because we have detailed visibility and can monitor and report matters faster, we have seen a return on investment by 30%.
What's my experience with pricing, setup cost, and licensing?
We purchased Apptio Costing directly from them.
What other advice do I have?
Apptio Costing is secure, and we have not seen any issues, so the generated content of the AI is really very secure, it is very accurate, and aligns with our goals.
Apptio Costing is very accurate and reliable; we always get timely responses and timely recommendations that are of a high standard.
I would say Apptio Costing is good, especially for teams that are handling complex cloud environments because it helps me to see exactly which resource and which part of the cloud is using or eating up my budget and how to optimize, so I would recommend it. I give this review a rating of 5 out of 5.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.