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Ayman Said - PeerSpot reviewer
Infrastructure System's Manager at ICAPP (Americana Group)
Real User
Top 5Leaderboard
Aug 6, 2020
Reliable, easy to set up, and cost-effective
Pros and Cons
  • "It's a reliable product that you can depend on."
  • "It's a reliable product that you can depend on."
  • "We don't have visibility in Aruba Switches and we are thinking of switching to Fortiswitch because it has visibility."
  • "We don't have visibility in Aruba Switches and we are thinking of switching to FortiSwitch because it has visibility."

What is our primary use case?

The primary use case of this solution is as the edge and the core switches for our company network.

We are working on an ERP system, domain controller, warehouse management, Salesforce automation, and many other applications.

What is most valuable?

It's a reliable product that you can depend on. 

You can use it for a long time without any issues.

What needs improvement?

Visibility needs improvement. We don't have visibility in Aruba Switches and we are thinking of switching to FortiSwitch because it has visibility. 

Currently, we have visibility and compatibility with the firewall. Through the firewall, we can see the entire network.

They are not very active with this solution. There is no followup with the vendors and resellers, they do not contact us to inform us of new technologies as they do with Cisco and Fortinet. Other vendors are more active in the community.

In the next release, I would like to see visibility included, as well as better integration with other platforms. 

For how long have I used the solution?

I have been working wit Aruba Switches for approximately 11 years.

We are working with the 251 and 190 series.

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What do I think about the stability of the solution?

Aruba switches are stable, but we have a few that are hanging.

What do I think about the scalability of the solution?

Aruba Switches are scalable.

We have more than 1,000 users in our company. We have 15 administrators and four people to maintain the network. 

How are customer service and support?

Technical support is moderate, not excellent. We have been waiting for more than two months for our switches that are hanging to be replaced.

Maintenance and after-sales service are not good.

Which solution did I use previously and why did I switch?

We started with Aruba a long time ago when they were originally 3Com Switches.

How was the initial setup?

The initial setup is straightforward, not complex.

Cisco is more complex than Aruba is.

What about the implementation team?

We have many resellers and system integrators in our country, including Cisco and Fortinet.

What's my experience with pricing, setup cost, and licensing?

There are no licenses, you just purchase the switch. 

Comparing with Cisco, and some other solutions, it's a cheap product.

Which other solutions did I evaluate?

We are considering migrating from Aruba to possibly Cisco, or to Fortinet FortiSwitch.

We are comparing and conducting studies in order to move forward.

What other advice do I have?

We have experience working in networking products, high-security products like firewalls, switches, and all data center products.

We would happy to use Aruba Switches in the future if there are new technologies that meet our requirements, and our needs regarding visibility. Having visibility in the entire network and to see all of the parts of the network is something that is important to us.

In general, I recommend Aruba Switches.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
George Ferns - PeerSpot reviewer
George FernsSolution Architect - Networking and IoT at a wholesaler/distributor with 10,001+ employees
Reseller

Visibility is not an issue on Aruba switches. Aruba do end to end cloud based management with Aruba Central that has detailed visibility into wifi, switches and sdwan gateways...The 1900 and 2510 switches are very very old switches and have been EoL for many years..

it_user1290918 - PeerSpot reviewer
Assistant Manager IT at Suzuki Motor Gujtarat
Real User
Aug 4, 2020
Flexible and easy-to-use
Pros and Cons
  • "We didn't experience any stability or scalability issues until now with Aruba Switches"
  • "Aruba switches are more flexible, easy to use, have a good topology and are self-managing."
  • "If you work for a small business, then Cisco would be best."
  • "If you work for a small business, then Cisco would be best."

What is our primary use case?

I use Aruba switches to provide a stable and comfortable industrial environment.

What is most valuable?

Aruba switches are more flexible, easy to use, have a good topology and are self-managing.

What needs improvement?

I have an opinion about Aruba controllers. Aruba access points do not require any controllers. Aruba controllers have different VLANS and there is no need to configure the access points, rather only the controller. You can put different VLANs on the same controllers. You don’t need to reconfigure it. This is a good feature that would be a good vehicle to use in the next release.

For how long have I used the solution?

I have four years of experience using Aruba Switches.

What do I think about the scalability of the solution?

We didn't experience any stability or scalability issues until now with Aruba Switches

How are customer service and technical support?

We actually are the technical support because we are from HP. We give Aruba support and LT support to Aruba customers and users.

Which solution did I use previously and why did I switch?

So, because my basic profile is network only, I have experience with wifi solutions like Aruba, Cisco, Ruckus and switches also dealing with Cisco and Aruba Switches and HPE switches also— 3Com. I also work with voice environments like Siemens IP PBX, HiPath, Siemens data and Jira. I also worked with Avaya PBX and Nortel PBX.

I was in HP for more than four years where I was the team leader, managing 14 locations and area network and voice leader.

What other advice do I have?

I have four years of experience working with Aruba but I have more than 10 years of experience with Cisco. If you are working in the manufacturing industry or in an environment with high heat and high temperatures, then I would recommend Aruba Switches, but if you work for a small business, then Cisco would be best.

Overall, on a scale from one to ten, I would give Aruba Switches a nine. We do not give out ratings of 100% quality on any products.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Aruba Switches
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reviewer2405865 - PeerSpot reviewer
Assistant Manager, Information Technology Network& Voice Operations at a consultancy with 11-50 employees
Real User
Top 20
Jun 16, 2024
A stable solution with faster deployment and better support
Pros and Cons
  • "Aruba is more stable than Netgear."
  • "Replacement could be automated."

What needs improvement?

Replacement could be automated.

What do I think about the stability of the solution?

It is providing better stability to the users.

What do I think about the scalability of the solution?

The solution can scale up with your needs. 

If your company grows, you can add a number of hardware or switches to support your network.

How are customer service and support?

Aruba support is much better than Netgear's.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and quick.

What's my experience with pricing, setup cost, and licensing?

The solution is 20-30% costlier than Netgear.

Which other solutions did I evaluate?

Aruba is more stable than Netgear.

What other advice do I have?

Aruba has helped to improve network efficiency in some ways.

I recommend the solution.

Overall, I rate the solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems and support engineer at Lan to Wan
Real User
Top 5Leaderboard
Mar 20, 2023
Great monitoring and notification capabilities with useful reliability
Pros and Cons
  • "It can scale well."
  • "We've had issues with availability."

What is our primary use case?

We primarily use the solution for networking. 

What is most valuable?

The cloud management is very good. 

Overall, it's a good solution. It is pretty robust.

The monitoring and notifications on offer are very helpful.

It can scale well.

It's stable. 

What needs improvement?

We've had issues with availability. We cannot source switches right now. They are hard to get. 

There are no missing features. 

The pricing could be lowered. 

Technical support could be improved in terms of dealing with time changes. 

For how long have I used the solution?

I've been using the solution for three years. I've used it for a while now. 

What do I think about the stability of the solution?

The solution has been very stable. I'd rate it ten out of ten. It doesn't crash or freeze. There are no bugs or glitches. It is reliable. 

What do I think about the scalability of the solution?

The solution has been scaleable. I'd rate it ten out of ten.

How are customer service and support?

Technical support is helpful or responsive. However, they could always improve their services. The time difference when dealing with support can cause answers get delayed. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use HP switches. However, we have the same issue in that we are having trouble with availability.

We wanted to move to Aruba based on the simplicity of integration. We can manage all access points with the same interface using Aruba. The monitoring and notifications are also good. 

How was the initial setup?

There only needs to be one engineer involved in the deployment and maintenance. 

What was our ROI?

We have seen an ROI in terms of stability and the simplicity of monitoring and management. 

What's my experience with pricing, setup cost, and licensing?

The pricing is expensive. It's gone up in price. For 24 ports, we are looking at a cost of $600 annually. I'd rate the affordability of the solution seven out of ten.

What other advice do I have?

I'd recommend the solution to others. 

I would rate it ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2106399 - PeerSpot reviewer
Network Engineer at a insurance company with 11-50 employees
Real User
Mar 6, 2023
Licensing costs are competitive and the solution is very stable
Pros and Cons
  • "Licensing costs are competitive with other solutions on the market."
  • "Aruba's switches are older so I'd like to see more upgrades. The newer ones may have that built-in. The product could be more user-friendly."

What is our primary use case?

We're a government entity and use Switches for LAN and for pushing up to a router or a firewall. From an infrastructure perspective, we're a medium-sized organization but only have 100 employees. We are customers of Aruba and I'm a network engineer.

What is most valuable?

Black time warranty is a valuable feature.

What needs improvement?

Aruba's switches are older so I'd like to see more upgrades. The newer ones may have that built-in. The product could be more user-friendly. 

For how long have I used the solution?

I've been using this solution for 12 years. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

We scaled up easily and added a couple of blades to it.

How are customer service and support?

I haven't used the tech support with HP but they were helpful when it came to replacing switches.

How was the initial setup?

The initial setup was pretty straightforward; I did everything through the CLI and I'd had previous experience with the process. Aside from the firmware, there's almost no maintenance required. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are competitive with other solutions on the market. 

What other advice do I have?

I rate this solution eight out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Radax Software Solutions
Real User
Dec 11, 2022
Excellent technical support, enjoy the working environment, and reasonable budget pricing
Pros and Cons
  • "I find the most valuable feature is it is part of the Aruba family."
  • "I would like to see easier learning and configuration from previous switch deployments."

What is most valuable?

I find the most valuable feature is it is part of the Aruba family.

What needs improvement?

I would like to see easier learning and configuration from previous switch deployments.

For how long have I used the solution?

I have been using Aruba Switches for the past two years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We do see scalability.

How are customer service and support?

Technical support is excellent.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very straightforward.

What about the implementation team?

We have used a consultant team and it has taken two years to deploy because of the size of the project.

What's my experience with pricing, setup cost, and licensing?

We pay for the clear pass and the controller.

What other advice do I have?

I would rate Aruba Switches an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Operations Manager at Cybernaptics
Reseller
Sep 4, 2022
Good central cloud management capabilities, responsive support, and has a limited lifetime warranty
Pros and Cons
  • "The initial setup is quite easy."
  • "The most valuable feature is that we can manage everything centrally using Aruba Cloud Central, which allows us to check the network heartbeat, logs, alerts, finances, and more."
  • "We have had problems with the cooling fans on these switches."
  • "We have had problems with the cooling fans on these switches."

What is our primary use case?

We use these switches as part of our network infrastructure. Part of what we do is implement and manage networks for our clients.

Our clients are typically in the manufacturing sector, although we have some in warehouse process management, railway stations, and airports.

What is most valuable?

The most valuable feature is that we can manage everything centrally using Aruba Cloud Central. This allows us to check the network heartbeat, logs, alerts, finances, and more.

What needs improvement?

We have had problems with the cooling fans on these switches. They are sometimes erratic and this creates alerts. Otherwise, these devices work fine.

For how long have I used the solution?

We have been a partner with Aruba Switches and dealing with their products for approximately ten years.

What do I think about the stability of the solution?

These switches are stable.

What do I think about the scalability of the solution?

This is a scalable product.

How are customer service and support?

The technical support staff is very good. We have a local repair center here in Mauritius and as soon as we request a ticket, we get a call from them.

We have a long business relationship with Aruba and we get VIP service.

Which solution did I use previously and why did I switch?

We were working with an older version of HPE Switches, and have since moved to Aruba. Currently, we have a mix of older version HPE, current version HPE, and Aruba Switches.

We also work with the Aruba Access Points. We completed a nice job in a huge warehouse, where we covered the entire warehouse with a minimum number of devices.

I also have experience with Cisco switches, which are similarly easy to set up.

How was the initial setup?

The initial setup is quite easy. The setup is somewhat similar to Cisco in this regard.

What about the implementation team?

With respect to the team required for implementation, deployment, and maintenance, I keep it to a minimum of five people because we have quite a lot of users. Our presence is needed in more than four locations, which is why we need a minimum of five engineers. We always have an additional one as a buffer.

What was our ROI?

The initial investment is quite large. However, the limited lifetime warranty that you get with Aruba is important. Over the years, if you experience an issue, as long as it falls within the scope of the limited warranty, you will get a replacement the next working day. This makes life easier.

What's my experience with pricing, setup cost, and licensing?

Our customers may want better pricing but we are a reseller and a partner, and the pricing that we get is good.

What other advice do I have?

My advice for anybody looking into implementing this product is to first go through the certification process. Get yourself certified and attend all of the webinars that Aruba provides. Also, stay in touch with the product and know it well.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Anil Ergunsah - PeerSpot reviewer
Managing Partner & Technical Consultant at IT Expert
Real User
Top 5
Jul 23, 2022
Secure, helpful support, and quick installation
Pros and Cons
  • "The most valuable feature of Aruba Switches is security."
  • "The support for Aruba Switches is very good, and they helped us with any problems we had."
  • "Aruba Switches' price could improve, if they were less expensive it would be beneficial."
  • "Aruba Switches' price could improve, if they were less expensive it would be beneficial."

What is our primary use case?

Aruba Switches can be used for enterprise networks and local networks.

What is most valuable?

The most valuable feature of Aruba Switches is security.

What needs improvement?

Aruba Switches' price could improve, if they were less expensive it would be beneficial.

For how long have I used the solution?

I have been using Aruba Switches for approximately five years.

What do I think about the stability of the solution?

Aruba Switches are stable.

How are customer service and support?

The support for Aruba Switches is very good. They helped us with any problems we had.

How was the initial setup?

The initial setup of Aruba Switches is easy and only took approximately five minutes.

What's my experience with pricing, setup cost, and licensing?

There is a license required if you want to use wireless controls for micro-segmentation. However, for Aruba Switches there is no license required. 

The price of the solution is good and they provide discounts depending on the projects. The price could still be reduced.

What other advice do I have?

I recommend this solution to others.

I rate Aruba Switches an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
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