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reviewer1428423 - PeerSpot reviewer
Head of Technical Support at a real estate/law firm with 51-200 employees
Real User
Nov 9, 2020
Extremely reliable with great back-up and support provided
Pros and Cons
  • "They provide great service in terms of replacing malfunctioning switches."
  • "It's an expensive product."

What is our primary use case?

These are ethernet switches that provide power over the net for our PoE requirements, basically layer two and layer three features that we have. I'm the head of technical support and we are customers of Aruba. 

What is most valuable?

One valuable feature about HP is the warranty. All switches are very similar when it comes to most functionalities. Mostly switches provide a one-year warranty, but with HPE switches, if there's a unit that malfunctions, we call them and they replace it the next business day if that line is still available. We had a switch we reported the other day, it was a 25-10, which we procured way back, around 2014, and they replaced it. In general, HP provides a lot of support for its products. We will be doing some tinkering on the VLAN soon, first the layer two, and then connecting the layer three functionalities for some other departments. The advantage of Aruba compared to other switches is their reliability. If the product is trustworthy, I'll continue to use it. 

What needs improvement?

The cost of the solution could be improved. Before it became Aruba, it was a cheaper product. When Aruba was acquired by HPE, the prices went up. Most features I would want are there already. It's basically the upgrade, in terms of speed, and the price aspect that are issues for us. Right now we have the new switches, the Pen G features, which are still very expensive. Maybe in two or three years, these switches will be more affordable. 

For how long have I used the solution?

I've been using this solution for seven years. 

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What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

This is a scalable product, the whole department uses them. 

How are customer service and support?

HP have had problems with support from time to time but they're quite good. We report when we need and then they replace what's required. 

How was the initial setup?

The initial setup is straightforward. They have certain manuals which we can follow on how to define the VLANs and other things, including some of the security. As far as the programming is concerned, I think it's very similar to Cisco. We have an IT team for our implementations and we've built the competency inside. We get the product, we get the manuals, we download and we test it and see if we can do it. If we cannot do it then we ask the vendor for support. We define the IP addresses that we can access remotely and the rest can be done from our office. It's more about testing the equipment to see if it works. 

What other advice do I have?

I would recommend Aruba switches. 

I would rate this product a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Technical Officer at a comms service provider with 5,001-10,000 employees
Real User
Nov 5, 2020
Scalable and secure switches offering high-speed connectivity
Pros and Cons
  • "Aruba Central is very valuable to us."
  • "I would prefer it if they reduced the cost of the switches and the access points."

What is most valuable?

Aruba Central is very valuable to us.

What needs improvement?

I would prefer it if they reduced the cost of the switches and the access points. They are very high for a country like Sri Lanka. It's a good product, but the price is too high.

Here, most customers are interested in cheaper, local solutions like Planet Switches. I think Auba is better than the local solutions, but they need to cut the cost down in order for people to switch over to them.

For how long have I used the solution?

I have been using Aruba Switches for three years.

What do I think about the scalability of the solution?

Aruba Switches are both scalable and stable. I am pretty satisfied with this product.

How are customer service and technical support?

Their technical support is pretty good. Actually, the first level of support is given by our supplier. Regardless of the time, they will help you.

Which solution did I use previously and why did I switch?

Before Aruba, we worked with Cisco, but personally, I prefer Aruba.

How was the initial setup?

The initial setup is very easy. 

What about the implementation team?

I'm not part of the configuration team. We have a team that handles all implementation and configuration. I am part of the design team.

What other advice do I have?

I would recommend Aruba for anyone looking for a stable enterprise-level solution.

On a scale from one to ten, I would give Aruba Switches a rating of eight. If they lowered the cost and introduced some basic-level features and access points, I would give them a higher rating. Basic Aruba access points are expensive in Sri Lanka.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
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Aruba Switches
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it_user1190679 - PeerSpot reviewer
Network Architect & Pre-Sales Consultant at a tech services company with 201-500 employees
Reseller
Sep 30, 2020
A feature-rich and reliable device that is easy to work with and has amazing technical support
Pros and Cons
  • "The technical support is fantastic!"
  • "The need to come up with a bit more flexibility in their range of models."

What is our primary use case?

I'm a reseller and I supply these switches to customers.

The use case of this solution is to connect endpoint devices through to the data centers.

What is most valuable?

It has several awesome features. I actually prefer Aruba over Huawei.

What needs improvement?

With Aruba, some of the models that are available, you need simple features, but you have to go to very high models, very expensive models.

They need to come up with a bit more flexibility in their range of models.

I would like to see more flexibility with regard to the models that are available.

For how long have I used the solution?

I've been using HP Switches for about 15 years, then when HP bought Aruba, it became Aruba and I started using it under the new name.

We use all of the versions that are available. I use the older Aruba OS Switches. I use the new Aruba CX Switches. It just depends on what the customer needs.

What do I think about the stability of the solution?

It's a very stable product.

What do I think about the scalability of the solution?

Aruba Switches are very scalable.

How are customer service and technical support?

The technical support is fantastic! Absolutely fantastic. We have no problems with their technical support.

How was the initial setup?

The initial setup is straightforward. They are the easiest switches to work with.

The deployment time varies; if it's one switch then it will be quick. If it's a hundred switches, it will take a while.

What's my experience with pricing, setup cost, and licensing?

here are no licensing costs for the Aruba Switches. However, there are licensing costs for some of their other solutions.

What other advice do I have?

I would recommend it 100%. Absolutely no problem with it.

I would rate Aruba Switches an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Consultant at a tech services company with 11-50 employees
Consultant
Sep 1, 2020
A reliable performer with great performance and scalability
Pros and Cons
  • "This is a very stable product with good performance."
  • "The product could be a little more competitive price-wise."

What is our primary use case?

Our primary use case is data center networking. We work with a hybrid deployment model. Currently, we are working with the 8325 switches. We have sold the solutions to a lot of our customers.  

What is most valuable?

The thing that I have found most valuable about the Aruba product is that it is very stable. It provides great performance and reliability.  

What needs improvement?

Our clients are really very satisfied with the service this product provides. I really see nothing for the moment that needs improvement. There was a new release at the beginning of this year that is currently available, so essentially it is a new product. It has kept up with good development.  

The only improvement I can really see is that maybe they could get more competitive price-wise. Technically we are satisfied with the product.  

For how long have I used the solution?

I am a systems architect and ee have been using Aruba switches at our company for two years.  

What do I think about the stability of the solution?

It is very stable. We have no trouble with the performance.  

What do I think about the scalability of the solution?

It is very scalable. It is a stackable switch and that gives it scalability.  

How are customer service and technical support?

We have not needed to use Aruba's technical support. The product has not given us any issues that require it.  

How was the initial setup?

The initial setup is very straightforward. The deployment takes only about half-an-hour. It is very fast.   

What's my experience with pricing, setup cost, and licensing?

Price-wise, the product is a little expensive compared to the competition.  

What other advice do I have?

My advice for people considering this solution is that I would recommend it. It is very stable, it is a high-performance switch for the mid-market segment. It is just a very good switch.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Aruba Switches as a nine-out-of-ten. If I say that it is a ten it means that there is nothing more that they can improve. Everything can be improved. I think nine is a very good rating.  

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1193910 - PeerSpot reviewer
Network and Security Engineer at a tech services company with 51-200 employees
Real User
Aug 24, 2020
Reasonably-priced, stable, and have good compatibility with other products
Pros and Cons
  • "The most valuable features are the stability and compatibility with other products."
  • "They have limited CLI options in the UI and this is something that needs improvement."

What is our primary use case?

We are using Aruba Switches for switching and as a type of pilot.

What is most valuable?

The most valuable features are the stability and compatibility with other products.

When comparing there is no other product on that market that can compare to the stability. 

What needs improvement?

They have limited CLI options in the UI and this is something that needs improvement.

Aruba should create a line of switches that are suitable for the industrial market.

For how long have I used the solution?

I have been using Aruba Switches for between three and four years.

What do I think about the stability of the solution?

These switches are quite stable. For example, the firmware is stable and we have not had many issues.

What do I think about the scalability of the solution?

It's scalable. There are many options for small, medium, and large enterprises.  

How are customer service and technical support?

Technical support takes a little bit of time but it is good.

Which solution did I use previously and why did I switch?

I have experience with other products and I find that these devices are quite stable. In our company, we are about 80% Aruba and 20% Cisco when it comes to network switching products.

Aruba is easier to set up than Cisco. The command-line interface, on the other hand, is better in Cisco products.

How was the initial setup?

The initial setup is very straightforward. Compared to other products like Cisco, Aruba switches are quite easy to configure and set up the first time.

What's my experience with pricing, setup cost, and licensing?

The price for Aruba is quite a bit cheaper than it is for similar products by Cisco.

What other advice do I have?

In summary, Aruba switches work well, they are a good product, and I recommend them.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1401510 - PeerSpot reviewer
Team leader technical support at a manufacturing company with 201-500 employees
Real User
Aug 21, 2020
Provides plenty of options for automation and programming, a way forward for networking as a whole
Pros and Cons
  • "The solution has great open architecture."
  • "It's a little less convenient for more simplified management needs."

What is our primary use case?

We had a need to implement a distributed data center, split over two different sites, which were still more or less in each other's vicinity, less than a kilometer apart. The Aruba CX line products was one of the candidates in review and it was deemed the most logical choice We are customers of Aruba and I'm the team leader of technical support.

What is most valuable?

What I like about the product is its open architecture, the API based line of thought, so to speak. There are plenty of options and possibilities for automation and programming. We see that as a way forward for networking as a whole. These are data center switches and it provides a good use case for programming and the like.

What needs improvement?

The solution is a little less convenient for more simplified management needs. It doesn't use a traditional, classical user interface for small changes. For monitoring, it's fine, but for small changes, less so. It means that our staff who have a less technical background are not able to help out with minor changes - the environment is less suitable for them.

I do think the graphical user interface for small changes could use some more love, so to speak. But let me reiterate that it's only required for staff that is less knowledgeable. For larger rollouts, larger deployment, everything ought to be API and program based. And in that department, the environment is quite sufficient.

For how long have I used the solution?

I've been using this solution for a couple of months. 

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

The scalability is great. 

How are customer service and technical support?

We're very happy with the technical support, they're doing a great job. 

Which solution did I use previously and why did I switch?

We switched to this product because the previous solution had reached its end of support and end of life.

How was the initial setup?

The initial setup had some complexity to it. Implementation took about two or three months, but that was right at the top of the COVID-19 breakout here in the Netherlands. So we had quite a bit of a setback due to that. If it wasn't like that, it might've taken less time. Our network partner carried out the deployment - they did a great job. In normal times, we'd have between 500-600 users, but for now there are about 300 using the solution. Maintenance is not an issue. We don't have plans to increase usage for now. Our on-premise deployment has suffered a lot due to the COVID-19 outbreak so we have less customers on premises which means that for now there's no further deployment necessary.

Which other solutions did I evaluate?

We looked at the Cisco option, but since we already had Aruba wireless and we had virtually no Cisco products in our environments, we went for Aruba. 

What other advice do I have?

If you start using these products, then it's a good idea to check whether the product that you're going to use is in the same management fabric. We use a slightly different hardware architecture for the access switches, the 2930f environment, and that uses a different management layer. So if I was to think about it again, I would try to see if it's possible to get the whole environment within the same management fabric. By doing that you ease up on a lot of the manageability issues.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1290918 - PeerSpot reviewer
Assistant Manager IT at a manufacturing company with 51-200 employees
Real User
Aug 4, 2020
Flexible and easy-to-use
Pros and Cons
  • "We didn't experience any stability or scalability issues until now with Aruba Switches"
  • "If you work for a small business, then Cisco would be best."

What is our primary use case?

I use Aruba switches to provide a stable and comfortable industrial environment.

What is most valuable?

Aruba switches are more flexible, easy to use, have a good topology and are self-managing.

What needs improvement?

I have an opinion about Aruba controllers. Aruba access points do not require any controllers. Aruba controllers have different VLANS and there is no need to configure the access points, rather only the controller. You can put different VLANs on the same controllers. You don’t need to reconfigure it. This is a good feature that would be a good vehicle to use in the next release.

For how long have I used the solution?

I have four years of experience using Aruba Switches.

What do I think about the scalability of the solution?

We didn't experience any stability or scalability issues until now with Aruba Switches

How are customer service and technical support?

We actually are the technical support because we are from HP. We give Aruba support and LT support to Aruba customers and users.

Which solution did I use previously and why did I switch?

So, because my basic profile is network only, I have experience with wifi solutions like Aruba, Cisco, Ruckus and switches also dealing with Cisco and Aruba Switches and HPE switches also— 3Com. I also work with voice environments like Siemens IP PBX, HiPath, Siemens data and Jira. I also worked with Avaya PBX and Nortel PBX.

I was in HP for more than four years where I was the team leader, managing 14 locations and area network and voice leader.

What other advice do I have?

I have four years of experience working with Aruba but I have more than 10 years of experience with Cisco. If you are working in the manufacturing industry or in an environment with high heat and high temperatures, then I would recommend Aruba Switches, but if you work for a small business, then Cisco would be best.

Overall, on a scale from one to ten, I would give Aruba Switches a nine. We do not give out ratings of 100% quality on any products.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Engineer at a tech services company with 11-50 employees
MSP
Jul 28, 2020
Easy initial setup, very stable and scalable
Pros and Cons
  • "The most valuable aspect for our organization is the CX. It's wonderful."
  • "The dashboard could be improved, especially for the CX Switches. It would help to push scripts and configurations via an easy to use dashboard, one which would give us complete visibility of all of our switches in one place. Right now, we have more than one dashboard for Aruba. It would be nice if it was centralized."

What is our primary use case?

We primarily use the product for enterprise solutions. We work in industries such as education (colleges and universities), hospitals, and banking. We are focused on banking right now.

What is most valuable?

The most valuable aspect for our organization is the CX. It's wonderful. 

H switches in the core layer are great. The configuration in the other vendors like Cisco for Data Center are different for H. We have Nexus for H, and we have Cisco Catalyst. While those switches are different and work in different ways, Aruba is the same for us, and this is a wonderful thing.

The initial setup is quick and easy.

What needs improvement?

I can't think of any features that need to be added. It works quite well for us as it is.

The dashboard could be improved, especially for the CX Switches. It would help to push scripts and configurations via an easy to use dashboard, one which would give us complete visibility of all of our switches in one place. Right now, we have more than one dashboard for Aruba. It would be nice if it was centralized.

For how long have I used the solution?

I've been using the solution for four to five years.

What do I think about the stability of the solution?

This product is very stable and very reliable. We don't experience bugs or glitches. It doesn't stop working unexpectedly. It's been great.

What do I think about the scalability of the solution?

We haven't had any issues with scalability at all.

Which solution did I use previously and why did I switch?

I was using Juniper before Aruba. I still use them, occasionally. For the H switches, Aruba is better and more stable.

How was the initial setup?

The initial setup was not complex. It was quite straightforward. We handled the process very easily.

It doesn't take long, either. You can have it up and running very fast. To deploy the test configuration only took about six to ten minutes.

What's my experience with pricing, setup cost, and licensing?

For Aruba, there is no licensing to deal with, and that's the best. For features or protocols, no licensing is ever needed.

What other advice do I have?

We're partners with Aruba.

I'm a systems engineer, not a technical engineer, so I don't look too closely at the technical aspects of the solution.

I'd recommend the solution to other organizations.

I'd rate the solution nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
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