We use AKS for most of our Azure cloud services, including performance testing and other applications we deploy on an Azure Kubernetes cluster.
SR IT administrator at a tech services company with 201-500 employees
We can easily scale up and down as needed, saving us money on our cloud costs
Pros and Cons
- "AKS is easy to use. We can scale up and down as needed with AKS, which saves us money on our cloud costs."
- "I would like to see Azure implement something like the K9 terminal for interacting with Kubernetes clusters. It's a user-friendly CLI interface."
What is our primary use case?
What is most valuable?
AKS is easy to use. We can scale up and down as needed with AKS, which saves us money on our cloud costs.
What needs improvement?
I would like to see Azure implement something like the K9 terminal for interacting with Kubernetes clusters. It's a user-friendly CLI interface.
For how long have I used the solution?
I have used AKS for around six months.
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What do I think about the stability of the solution?
I rate AKS nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate AKS eight out of 10 for scalability.
How was the initial setup?
The initial deployment was challenging because I had trouble understanding the documentation. I didn't have this issue with Google Cloud Platform or AWS, but Azure seemed a little difficult.
What other advice do I have?
I rate Azure Kubernetes Service eight out of 10. I strongly recommend it.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a retailer with 10,001+ employees
Good support, great usability, and helps with management
Pros and Cons
- "It employs high availability."
- "It would be nice if they could handle the management of personal information more efficiently."
What is our primary use case?
We need Kubernetes to manage some applications and containers. We use this product as an organizational service.
How has it helped my organization?
It makes it easier for us to scale the systems. We don't have to worry about standalone systems failing. It employs high availability.
What is most valuable?
The usability is great. You can use it out of the box. When you use Azure with Kubernetes, it provides a managerial layer to make it easier to create environments.
Azure basically provides you with a management layer that does the device handling of our two monitors. It actually makes it much easier to handle containers and manage everything seamlessly.
The stability is okay.
The solution can scale.
Technical support is helpful and responsive.
What needs improvement?
There are no missing features.
It needs better secrets management. It would be nice if they could handle the management of personal information more efficiently.
Debugging can be a difficult process.
From day to day perspective, we've been happy with it.
For how long have I used the solution?
I've used the solution for three years.
What do I think about the stability of the solution?
It's largely stable. That said, we had a few issues where we would have to do some debugging.
The stability is okay. However, debugging is not easy. If it does go down, it's hard to examine the logs in the way you could with an on-prem solution.
What do I think about the scalability of the solution?
The solution is extremely scalable. I'd rate it nine out of ten.
Our users don't even know the solution exists. It's not visible. However, many people use it every day. 25 developers and engineers are exposed to it.
We are increasing usage and plan to increase more. That's our goal.
How are customer service and support?
Microsoft support is better than IBM's. It's got good support.
Which solution did I use previously and why did I switch?
We were using Elastica Container Service and AWS.
Ultimately, we had no choice but to use this solution as this is an Azure shop.
How was the initial setup?
The setup is straightforward.
What other advice do I have?
We are using the latest version.
If you plan to use this solution, you have to be good at troubleshooting, and you need to understand containerization really well. You need to know how to debug and understand other Azure products as well as Kubernetes. This is not for non-technical users.
I'd rate the solution eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Azure Kubernetes Service (AKS)
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Project Manager at a tech services company with 51-200 employees
An extremely costly tool for cloud services
Pros and Cons
- "I found the Helm deployment feature of the solution valuable."
- "The initial setup of AKS is complicated. The setup depends on the cluster, nodes, and lots of other things. There are also lots of extremely critical small devices. Moreover, you will have to pay them even while setting up the solution. It is not like you setup first and then pay for it."
What is most valuable?
I found the Helm deployment feature of the solution valuable.
What needs improvement?
The cost of the solution is extremely high. Both Amazon and Azure cost extremely high. We think it over ten times before giving the solution to clients. No matter how many offerings the solution provides, it becomes a burden that you are not getting back your invested money from customers. This is the reason why these two services do not take off too much.
For example, you will end up paying somewhere around $20-30 per customer for data every month, which is extremely high. If we try to figure it out with some other things, we may come down to a certain sense. It is a couple thousand people, so a thousand times higher. I think that no business owner would want those things.
For how long have I used the solution?
I have been using this solution for around three years now.
What do I think about the stability of the solution?
Azure is stable and reliable.
What do I think about the scalability of the solution?
The solution gives you good scalability. It helps you scale it as big as possible. However, the scaling comes with huge costs which can make customers go bankrupt.
How are customer service and support?
I have not used tech support yet since there is so much documentation and other resources available. I find it to be very straightforward. It depends on how well you use it. I think they have done a good part since we do not require much support. We have reached out more to the support team of AWS since they have been very responsive.
How was the initial setup?
The initial setup of AKS is complicated. The setup depends on the cluster, nodes, and lots of other things. There are also lots of extremely critical small devices. Moreover, you will have to pay them even while setting up the solution. It is not like you setup first and then pay for it.
The deployment was not easy and took a couple of months. It depends on how you scale the solution. The reason for taking time is based on the way you architecture it.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is high and depends on how much you use the solution. The nodes will cost you eight to ten thousand dollars per month for small organizations. Hence, small organizations will end up paying somewhere around $80,000-100,000 for very minimal data usage.
What other advice do I have?
I would give the solution a nine out of ten since it is good. However, I would only recommend AKS to billion-dollar businesses that don’t mind spending. It is more for data storage, blockchain-related services, etc which offers very limited opportunities. So, I wouldn’t recommend it. There are multiple other ways to do it and improvise your profits rather than spending on those services.
AWS and Azure are cloud services. They are also known as enterprise serverless architecture. Previously, we used to have server rooms where we used to deploy on-premises. Since the inception of AWS and Azure, they want you to deploy all the data onto their cloud. They offer microservices to facilitate interaction in the cloud. That is where they make money.
We did the deployment for a production-based project. AWS has its own powerful Kubernetes. However, the cost of Azure was higher than Kubernetes at that time. But, there was something additional called Azure deployments. If you have your own product and want to deploy it into multiple client-related places or on-prem solutions, you need to download it as a blueprint and then upload it onto one more system, which is one great thing about Azure that Amazon does not provide.
Kubernetes services, also known as elastic services, come with more clusters and is also very expensive. Suppose, your product needs to be used by just four organizations and a couple of hundred of their users have minimum use, you will end up paying eight to ten thousand dollars in just a month. This is very, very, very high. Not many clients prefer paying a premium price for just a little data.
Both of the solutions need to be very cost-effective. I have found many clients struggle the moment they hear the cost aspect of the solution. If you have millions of data, then you will need to spend millions of dollars just for the hosting and clusters of the Kubernetes services. This is the reason why many people are not preferring the solution.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Cloud Architect Freelancer at a tech services company with self employed
Good automation, stable, and scalable
Pros and Cons
- "The solution is a managed Kubernetes, so much of the maintenance in the control plane is handled automatically by the cloud service provider."
- "The engineering team can reduce the management of the platform itself by improving the data plane part of the system to upload more management."
What is our primary use case?
The AKS service is used as container orchestration for a product based on microservice architecture and as computing layer abstraction.
How has it helped my organization?
The solution helped the organization improve the availability and scalability of the product by making use of self-healing and autoscaling features offered.
What is most valuable?
The solution is a managed Kubernetes, allowing to offload of a large part of the maintenance tasks to the cloud service provider. This allows the team to focus more on features that have a greater business impact, rather than on maintenance tasks.
What needs improvement?
The solution provides a good foundation but there is a good amount of work to do to reach a full-fledged production grade platform.
There is an entire ecosystem of tooling around the solution.
Th solution could be an improved by providing an add-on ready to install for the most common tooling around Kubernetes.
For how long have I used the solution?
I have been using the solution for almost three years.
What do I think about the stability of the solution?
The platform is pretty mature.
What do I think about the scalability of the solution?
The solution can easily adapt to the change of demand.
How was the initial setup?
The initial setup has been very simplified and optimized compared to the effort required to deploy a self-hosted solution.
What's my experience with pricing, setup cost, and licensing?
AKS provides a good level of elasticity allowing them to scale horizontally the platform based on demand.
What other advice do I have?
I give the solution a nine out of ten.
Maintenance is much easier than an on-prem/self-hosted Kubernetes platform.
Many of the tasks are automated by the cloud provider.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Microsoft and Dev-ops Architect at a tech vendor with 10,001+ employees
A simple tool for deploying and managing microservices and enabling them to communicate
What is our primary use case?
We download the internal website to showcase our organization’s development and products and present it to customers in a web application.
Each component is deployed as a microservice in Kubernetes. The web application is deployed in Azure Kubernetes Service. Everything runs inside the Kubernetes only.
What is most valuable?
The main features of Azure Kubernetes Service are how it deploys and manages microservices and enables them to communicate. AKS can also group, classify, and log data. AKS makes it easy to deploy, maintain, and communicate between microservices.
What needs improvement?
The solution could provide more logging mechanisms and a good user interface.
For how long have I used the solution?
I have been using Azure Kubernetes service for three years.
What do I think about the stability of the solution?
The product is stable.
AKS has been used for six years to deploy and manage containerized applications in production, development, and testing environments. AKS is a stable and reliable service, and we have not had any issues with it.
What do I think about the scalability of the solution?
Between 100 to 1,000 internal customers are opening the site and logging in to see the feature labeled location, demo, reporting, etc. Scalability depends on what we are scaling. For example, we have two nodes for Development, four in production, and three for backup.
How are customer service and support?
When there were some hiccups, we took up a Microsoft support ticket. They're very good and help us a lot to solve the issues. I have worked with them a couple of times.
How was the initial setup?
The initial setup is very easy. There are seven to eight tabs. If you select all the tabs and go for a deployment, it may take up to ten to fifteen minutes to complete.
Generally, I write my scripts for Deployment. Sometimes, we use partial or batch scripting, using HCLA comments to parameterize the scripts based on the requirements. Otherwise, you can use Terraform scripting to deploy.
What about the implementation team?
I did the deployment by myself. We generally use a third-party team to get their input, but I initially used open-source tools with AKS. I used these tools to write steps that can be taken and everything.
What's my experience with pricing, setup cost, and licensing?
We have taken a three-year contract.
What other advice do I have?
Kubernetes is simple. If somebody wants to divert their applications into multiple pieces broadly and maintain them for a longer duration and accessible support, AKS is a web application that hosts them into containers. AKS also provides good support.
Overall, I rate the solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Site Reliability Engineer at a financial services firm with 1,001-5,000 employees
Efficient and user-friendly deployment, scaling, and management of containerized applications
Pros and Cons
- "It is appealing to us due to its complexity, which aligns well with our requirements."
- "There is room for improvement in automation processes, as well."
What is our primary use case?
We use AKS as part of our CI/CD pipeline.
What is most valuable?
We utilize a combination of custom microservice applications and open-source software, including tools like AKS. Additionally, some of the open-source applications we employ are accessed through subscription models. The primary tools we use are web-based applications, and Microsoft services play a significant role in supporting our traditional services.
What needs improvement?
There are concerns about potential disruptions or outages, given the power infrastructure challenges in our country. This is why we are considering alternative cloud options. There is room for improvement in automation processes, as well.
For how long have I used the solution?
I have been working with it for five years.
What do I think about the stability of the solution?
We had a positive experience within the Azure Cloud environment, but the connection between clients and on-premises resources can be challenging. This is a significant concern for us because, at times, our compound fiber experiences outages due to firewall issues. In some instances, even with a side-to-side connection, we've encountered stability issues. It's important to note that this is not solely an Azure issue but rather a broader challenge we face.
What do I think about the scalability of the solution?
It offers good scalability features.
How are customer service and support?
Their support is exceptional, and we've consistently had a positive experience with them. If I were to rate their performance on a scale of one to ten, it would be a solid ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very simple and straightforward. We didn't have any issues with it.
What about the implementation team?
The deployment takes a few days. We have a dedicated team of engineers, typically numbering between three to five individuals, who are responsible for managing it.
What's my experience with pricing, setup cost, and licensing?
It is a cost-effective solution.
What other advice do I have?
It is very user-friendly and incredibly straightforward. It allows us to establish infrastructure rapidly, making it our preferred choice over other providers. I would rate it ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Solutions Architect at a non-tech company with self employed
Simple deployment, useful automation, and troubleshooting could improve
Pros and Cons
- "The most valuable features of AKS are scalability, deployability, and automation."
- "Configuration management and troubleshooting performance issues are difficult to solve and could be made easier."
What is most valuable?
The most valuable features of AKS are scalability, deployability, and automation.
What needs improvement?
Configuration management and troubleshooting performance issues are difficult to solve and could be made easier.
For how long have I used the solution?
I have been using Azure Kubernetes Service (AKS) for approximately one and a half years.
What do I think about the stability of the solution?
There are some performance issues with the stability. There is some fine-tuning needed.
I rate the stability of AKS a seven out of ten.
What do I think about the scalability of the solution?
The solution is scalable.
Small to medium-sized businesses are best suited for AKS.
I rate the scalability of AKS a nine out of ten.
How are customer service and support?
The support is excellent.
I rate the support AKS an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup can be complex and took a total of four weeks. However, the incremental deployment took a couple of days.
In the first step of implementation, we do an estimation and identify all of our independent modules and packaging needed.
I rate the initial setup of AKS a three out of ten.
What's my experience with pricing, setup cost, and licensing?
The price of AKS is expensive. We pay approximately $10,000 monthly.
What other advice do I have?
My advice for others is to focus more on packaging the individual models and cables before going to where the solution is situated.
I rate AKS a six out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
Program Manager - Cloud Solutions at a tech services company with 201-500 employees
The solution's valuable features include in-built volume controllers, integration, container orchestration, and monitoring
Pros and Cons
- "It is easy to maintain the solution."
- "There are a lot of features that should be included with the AKS."
What is our primary use case?
We used the solution to integrate banking pipelines for our customers. Also, we integrated Kibana into AKS, and from there, we deployed their parts. The solution's features, like machine learning models and analytical tools, have also helped us.
What is most valuable?
The solution's valuable features include in-built volume controllers, integration, container orchestration, monitoring, PSI drivers, Github, Gitlab, CI/CD, etc.
What needs improvement?
There are a lot of features that should be included with AKS. Also, the solution is still growing; thus, many things must be improved. We are still testing the solution, but they should provide better monitoring services. Along with it, they should include in-built DR features.
For how long have I used the solution?
We have been using the solution for two years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
We contacted the solution's customer service during the time of deployment. We also never needed the tech team's support, as the deployment is straightforward. The event architecture was required on our end; Microsoft doesn't help there. They provide basic help to establish the SaaS components.
Which solution did I use previously and why did I switch?
I used Azure Virtual Desktop and Azure Migrate as well. Mostly, customers move their applications to AKS from the premise as they want active manageability of services. The other reason is credit plans. Customers prefer switching to services that offer them credit cards. Also, the pricing matters a lot. Even though the services are performing well, people opt for vendors offering a particular cloud that is low on cost.
How was the initial setup?
The initial setup for testing purposes was easy. We just had to set some commands with a click, and it took around ten minutes to complete. During the final deployment, we required a code. It is a day long process.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing and licensing are structured on the basis of the use cases. Again, it depends on how many parts of a particular feature you require. There is a pricing calculator to get an aggregate cost based on the use cases, operating systems, storage capacity, etc. For Windows, the pricing depends on which side of the node you are using, i.e., Dual-core 4 GB RAM or Dual-core 8 GB RAM. It is possible to receive discounts on pricing with reserve incentives. In this case, it relies on how many VMs you run in the back end.
What other advice do I have?
I advise others to initiate with basic services of the solution and then explore further. It is easy to maintain the solution. We can view and monitor all the processes through its monitoring feature. I rate the solution as a nine.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
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