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IrfanRashid - PeerSpot reviewer
Owner at Atominos consulting
Real User
Jun 3, 2024
Allows for detailed monitoring of applications, including performance metrics and data consumption
Pros and Cons
  • "What I like about Azure Monitor is that it performs well."
  • "What I feel is when I open a screen of Azure, some places are very complex to navigate to. It is not very user-friendly when it comes to accessing certain sections."

What is our primary use case?

Azure Monitor is very good. We periodically monitor the performance of our database and servers, and we can manage that easily.

We have a lot of applications running, and we have asked our technical team to monitor their performance.

How has it helped my organization?

It is already integrated with many platforms. It has a lot of important export APIs, and GitHub is integrated. So, integration is not a problem with Azure Monitor.

What is most valuable?

What I like about Azure Monitor is that it performs well, is stable, and is easy to use.

We can see how much consumption is happening because it's linked to the payment. We want to know the data consumption for a period of time, and all this information is available there. It's used to monitor the data.

What needs improvement?

What I feel is when I open a screen of Azure, some places are very complex to navigate to. It is not very user-friendly when it comes to accessing certain sections. 

For example, finding the billing screen is not easy. Accessing the tabs can be complex because there is too much data on a single page.

So, it becomes difficult for someone who is not technically inclined to navigate.

So the UI could be improved.

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For how long have I used the solution?

It's been a few years, like two to three years.

What do I think about the stability of the solution?

At the end of the day, we have seen that it is more of a usage for us. We can monitor our applications and their performance.

I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

Every time the version is updated, so it's scalable. Azure keeps on updating the solution, so it is very much scalable.

How was the initial setup?

The initial setup is straightforward. It's a complete Azure cloud solution.

It is enabled by default. Once we deploy, we just have to trigger it. As long as we have the platform available, it comes as a default option with the subscription for Azure.

It comes with enablement already.

What about the implementation team?

My team took less than an hour to set it up.

What was our ROI?

It's a very cost-effective solution. Since we are using Microsoft products, mainly built on .NET, it works very well. That's one advantage here. It's a very good ROI for us.

I have saved almost 50% of my costs compared to other cloud solutions. We are almost two years in, and we are paying every month. They are being billed, actually. We have a pay-as-you-go account. It is very good.

If we have more usage, you know, you have to pay more. If the usage is very low, for example, all my development servers are inside Azure, if my technical team is consolidating or developing the solution on their own desktop or laptop, they will not use the cloud servers. So, at that time, we are not being charged.

One thing that is actually very advantageous is that pay as you go is very helpful in curbing the cost.

What's my experience with pricing, setup cost, and licensing?

Every month, we pay a licensing fee. It's cheaper. We used Google for a month or two, and it was very expensive. But when we changed the same solution to Azure, our costs were 50% less than what Google was charging us. From a pricing point of view, Azure is the cheapest.

AWS is now coming to us. They're ready to give us a solution for free for the next year. They're ready to give a free tenant to monitor our application. But at this point, we have been using Azure. It is very cost-effective compared to AWS and Google. Azure is much cheaper. It is a pay-as-you-go model. 

What other advice do I have?

At the end of the day, I would say it's a very good product for us because we can monitor how our applications are performing. This is very important for us because it's our own application. 

We need to know its performance, collect data, visualize, and analyze. We can also improve our product based on the results we see from the monitor.

Any issues, we can go into the logs and trace them. We can do tracing as well. There are a lot of features.

Overall, I would rate the solution a nine out of ten.

My recommendation:

If you use a Microsoft product, for example, if you are developing a product in .NET or other Microsoft products, you can use Azure. It's very scalable and works very well. There are many native applications in Azure Systems that can be utilized. 

For example, if you develop your backend in .NET and use an SQL database or even MongoDB, you can use Azure because it's a native competitor for Microsoft.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Venkat Raju Mallipudi - PeerSpot reviewer
Chief Technology Enterprise & Solution Architect at Coreium Technology Solutions LLC
Real User
Top 5
May 29, 2024
Offers easy configuration and monitoring for storage, database, and VMs but needs to enhance integration capabilities
Pros and Cons
    • "Integration with third-party tools from other vendors than Azure is more time-consuming"

    What is our primary use case?

    Our company is a premium member of Azure. Our clients use Azure Monitor effectively and we support services from Azure. At our company, we also support other Microsoft solutions, like Fabric. The tool is used for end-to-end infrastructure monitoring or VM monitoring. The performance of VMs, input/output operations, database operations, and high utilization for CPU or memory can be managed using Azure Monitor. 

    There is also a notification service from Azure Monitor which lets you alert the production engineering team or managerial services team to act accordingly in case of any service breakage or failures. The solution can send notifications via SMS, phone calls, or emails. 

    What is most valuable?

    Azure Monitor is easily configurable and allows visibility of the entire infrastructure. The solution can be easily configured and enabled to monitor the storage, database, and VMs. 

    Azure Monitor is comparatively more expensive than other tools, but it's more user-friendly, especially for administrators to configure and for our company clients to use. The solution identifies all the exceptions for the clients of our organization, then monitors the exceptions and also generates a report. The meantime to recover or resolve issues is minimal while using Azure Monitor.

    What needs improvement?

    The cost of the solution can be reduced so that more people can adopt it for monitoring purposes. Some challenges remain in integration with the product. At our company, on a few occasions, we have faced difficulty integrating Azure Monitor with other third-party applications. 

    Azure Monitor integrates and supports other Azure solutions more easily than other vendor products. Integration with third-party tools from other vendors than Azure is more time-consuming for to analyze and obtain expected results or configurations. The solution provider should focus more on the integrations. 

    For how long have I used the solution?

    I have been working with Azure Monitor for ten years. 

    What do I think about the stability of the solution?

    I would rate the stability an eight out of ten. In our company, Azure Monitor is majorly used for enterprise businesses. But the solution can also be used for small and medium scale businesses. I am doubtful if a small business has the need for enhanced monitoring that the solutions offer and if they can afford the solution's cost. A small business can choose a simple or basic monitoring solution with scripting features. 

    What do I think about the scalability of the solution?

    I would rate the scalability an eight out of ten. The solution offers high scalability. 

    How are customer service and support?

    I would rate the tech support a five out of ten. The vendor has a good response time. The support team usually provides the knowledge base articles and solutions to resolve issues, but these resources are not effective in practically resolving the problems. The response durations depend heavily on the priority of the client and the severity of the issue raised; for high-priority clients, the solution provider can be expected to respond urgently. 

    If Azure Monitor shows major errors or particular services are not running, then the support team will respond to such issues faster and suggest restarting the service. Without Azure Monitor, tasks can be carried out manually by supervising and verifying every area in rare cases when the solution stops functioning for a couple of hours. For major incidents where a huge number of clients raise issues, the support team is able to identify and resolve the issues much faster than general issues. 

    How would you rate customer service and support?

    Neutral

    How was the initial setup?

    I would rate the initial setup an eight out of ten. If the deployer has experience accessing the Azure portal and the respective Azure Monitor portal, then it's extremely easy to deploy the solution. If a deployer doesn't have hands-on experience, then user guides can be used for the product's deployment process.

    Usually, the deployment of the solution only takes a few minutes if the deployer is aware of the configuration details. For instance, if you want to use Azure Monitor for monitoring databases, their queries, or performance, then the respective database components need to be selected and configured as part of the initial setup. Similarly, for monitoring virtual machines, the specific virtual machine option needs to be selected along with the components to monitor during setup. 

    Sometimes, our organization needs to implement a few difficult configurations for Azure Monitor, which are new and haven't been exactly configured before; in such cases, our organization uses reference documents or knowledge bases for the deployment. For the aforementioned situations, the deployment will take a couple of hours. 

    What's my experience with pricing, setup cost, and licensing?

    It's a costly solution. 

    What other advice do I have?

    Azure Monitor can be easily integrated with third-party services. For instance, if there are few applications that are partially operating in the cloud and on-premises, and if such applications need to be integrated on-premises for monitoring, it is possible with Azure Monitor. The solution also feasibly integrates easily with AWS platforms, databases and network or storage components. 

    If certain critical services of the solution abruptly go down for several minutes, alerts are set, and technical support immediately checks specific areas before further failures occur. For some organizations, Azure Monitor provides an auto-heal feature.

    In our organization, we have been successful in restoring the solution multiple times on our own by restarting the entire service or certain parts of the service in other nodes without causing any negative impact on the business. 

    When there is a sudden failure of the solution, it will impact the clients, but to identify issues before the solution breaks down, our company needs to implement complex configurations and customizations.

    If the VM is down, the solution will notify you, but it's possible to identify the symptoms before the VM completely breaks down. Any issues with the solution are resolved through the auto heal program or directly by the tech support team of Azure Monitor. Overall, I would rate Azure Monitor a seven out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
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    Hemal Lathia - PeerSpot reviewer
    Network Analyst at Hella Infra Market
    Real User
    Aug 26, 2023
    A user-friendly solution to monitor all instances
    Pros and Cons
    • "I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything in the system related to my services. It is easy to use, scalable, and user-friendly. Microsoft has Many guides and videos to help you understand how to create and use Azure Monitor."
    • "have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack. I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down."

    What is most valuable?

    I am monitoring all of my Azure Monitor and getting good reports. I can customize the reports to get the information I need. I am also getting emails about which AAS instances are down and everything in the system related to my services.

    It is easy to use, scalable, and user-friendly. Microsoft has Many guides and videos to help you understand how to create and use Azure Monitor.

    What needs improvement?

    I have used multiple products like Webex and PRTG. Some features could be added. Azure Monitor should add SMS and APIs. We have very limited access to Azure Monitor. I usually get alerts on my phone when they are integrated with Slack.
    I am not always available, but my team is. Sometimes, I am traveling and don't have access to my email, but I have Slack and other third-party projects that send me instant messages if a sensor goes down.

    For how long have I used the solution?

    I have been using Azure Monitor as a customer for seven years. I have been working in my current company for the past year, but in my previous organization, we used Citrix and Azure Monitor to monitor the instances. 

    What do I think about the scalability of the solution?

    The product is scalable.

    We have almost 23 users, and the network security zone has four users using the solution. Currently, we are not planning to add usage.

    How are customer service and support?

    The technical support team is good. Sometimes, there was a long waiting period. I've never faced any issues with Azure Monitor. If I’m deploying, I’m drafting a mail to the Microsoft team and receive the response after three days of purpose.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I faced many issues in my previous organization since I was a beginner in Azure, but I have no issues now. When implementing Citrix on-premises to Azure, we had some problems with adding sensors and SSL certificates.

    What other advice do I have?

    If I have experience with Azure monitor, everything will come into word-of-mouth publishing. If I am satisfied with Azure monitoring, I will tell my colleagues in any previous organizations or anyone I’m connected with on LinkedIn.

    Overall, I rate the solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Devops consultant at Siemens Healthineers
    Real User
    Aug 14, 2023
    Efficient monitoring, performance, and availability of services
    Pros and Cons
    • "The initial setup is straightforward."
    • "There is room for improvement in stability."

    What is our primary use case?

    Azure Monitor is primarily used to monitor your services.

    What is most valuable?

    The monitoring, performance, and availability of services are valuable features.

    What needs improvement?

    There is room for improvement in stability. 

    For how long have I used the solution?

    I have been using this solution for ten years. 

    What do I think about the stability of the solution?

    I would rate the stability a nine out of ten. There's always room for improvement as we discover new features and functionalities.

    How was the initial setup?

    The initial setup is straightforward. It took us three days to set up.

    What about the implementation team?

    Deployment is just a matter of enabling the necessary services, and we've also developed some custom configurations around it.

    Managers, engineers, developers, and a combination of experts across different roles within our team are involved in deployment and maintenance.

    What was our ROI?

    We have seen a return on investment.

    What's my experience with pricing, setup cost, and licensing?

     

    Which other solutions did I evaluate?

    Azure Monitor, in my view, has a focus primarily on Azure's resources and services. If you treat Azure Monitoring as an individual service, then you might also want to consider using Grafana or Prometheus.

    We also evaluated Dynatrace and Prometheus. We use a combination of these tools depending on the specific services and requirements.

    What other advice do I have?

    Overall, I would rate the solution a nine out of ten. 

    For those who want to use Azure as their deployment and point model for the cloud and enabling monitoring is pretty easier compared to a third-party monitoring service.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mark Hawkins-Wood - PeerSpot reviewer
    Head Cloud Operations at a computer software company with 51-200 employees
    Real User
    Feb 18, 2023
    Works well with Microsoft technologies and has good automation, but the query builder and support should be better
    Pros and Cons
    • "It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is."
    • "The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system."

    What is our primary use case?

    We use it for proactive infrastructure monitoring. It's being used for monitoring the key metrics and availability of infrastructure.

    We most probably use its latest version.

    What is most valuable?

    It's a Microsoft native tool, so it works well with other Microsoft technologies, which is predominantly what our customer end-user base is.

    Automation is a key benefit of it as well. You can link one box to automatically resolve the issues off the back of another. There's quite a lot you can do with it.

    What needs improvement?

    The query builder could be better. In comparison to other monitoring tools, in order to use Azure Monitor, your engineers need to have KQL experience. If they don't, it's not intuitive as a system. They need to understand KQL and get the right queries to get the value that they want, whereas a lot of out-of-the-box solutions, such as FrameFlow and Datadog, can be given to somebody untrained, and the UI will guide them through what they need to do. You lose some customization with that, but you don't need to train people on it. It would be good if Microsoft had some form of query builder in place so that you can choose a metric and it writes the code for you. Some kind of AI elements would help with that skill gap for organizations.

    Their support also needs to be improved. I've had a lot of issues with their support.

    For how long have I used the solution?

    I've been using this solution for two years.

    What do I think about the stability of the solution?

    I've not had any issues with it so far. I'd rate it a ten out of ten in terms of stability.

    What do I think about the scalability of the solution?

    You can scale it pretty easily. I'd rate it a nine out of ten in terms of scalability. 

    We probably have about 30 people using this solution.

    How are customer service and support?

    Their support is not great. We pay for Premier Support because we're a partner, and even that's pretty bad. I've had a lot of issues with their support. It has nothing to do with Microsoft Azure Monitor as a tool. I'd rate Microsoft's support for any of their systems at the absolute lowest number that I possibly can because it's pretty bad. The time to get engineers is an issue, and their skills and knowledge are also questionable. My team is more knowledgeable than them on some of the platform-related things.

    They also make a lot of mistakes. They have brought the platform down a couple of times in recent months. There has been a whole heap of stuff. I've had quite lengthy conversations with our account manager about how poor the service is, and there isn't anything they're going to do about it because it's at the organizational level. It's not one team. It seems Microsoft is going through some struggles at the moment.

    How would you rate customer service and support?

    Negative

    Which solution did I use previously and why did I switch?

    We used FrameFlow. We switched to being native. It's a Microsoft native tool.

    How was the initial setup?

    The deployment duration depends on the use case. It depends on what you want. You don't deploy Azure Monitor itself. It's not like other tools where you have to install nodes and install the software and deploy it. It comes natively with Azure as a platform, so the implementation time is just dependent on what the client wants out of it. For our use case, we set up a template of about 15 to 20 key metrics that we monitor, which probably doesn't take longer than a day to deploy. It's all templated. We just run a bunch of CLI commands, and it deploys those templates, but if you have a customer who wants to start monitoring more intricate or complex things such as SQL databases and applications, you can probably spend months on it.

    In terms of the number of people required, one person can do it if he or she has the skills for it.

    What was our ROI?

    I don't really measure return on investment. It's about visibility. It's about providing the service for us. If we compare the implementation versus the visibility we get, we do get a return. It doesn't take that long to deploy, but it can subsequently create a lot of visibility. So, its return on investment is probably okay.

    What's my experience with pricing, setup cost, and licensing?

    Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads. From experience, Azure itself isn't a cheap system. It's not a cheap tool at all. If you don't configure it correctly, it's really expensive. I'd rate it a nine out of ten.

    What other advice do I have?

    I'd advise learning KQL before you think about it. If you know KQL, you can do a lot with it. If you understand KQL, then it's really powerful, and you can do a lot with it. If you don't understand it, you should probably steer away from it because you won't be able to do much. You won't get much value out of it.

    I'd rate Azure Monitor a seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Abdeldjalil Sichaib - PeerSpot reviewer
    CTO / Cloud Architect / Freelance at Skyops
    Real User
    Dec 16, 2022
    Easy integration and visualization but the APM is not dynamic
    Pros and Cons
    • "The solution very easily integrates with Azure services and in one click you can monitor your resource."
    • "The monitoring of Kubernetes clusters needs improvement to be on par with competitors."

    What is our primary use case?

    I am an Azure architect and present the solution to customers for use in monitoring infrastructures, applications, and containers.

    What is most valuable?

    The solution very easily integrates with Azure services and in one click you can monitor your resource. You do not need to set up any virtual machines.

    The visualization of logs, metrics, and the workbook is easy. 

    The solution supports services from past YAZ functions or containers.

    What needs improvement?

    The APM needs to be improved to compare with Dynatrace or Elastic. For example, monitoring user sessions is interesting in Dynatrace or Elastic but is not dynamic in the solution. The static view is very basic. 

    The monitoring of Kubernetes clusters needs improvement to be on par with competitors. With the solution, you need to monitor the process, deployment, application, and the security inside the cluster. This is not the case with other products. 

    The solution should monitor or integrate with other cloud providers like AWS or DCP. That would be valuable because some customers have multi-cloud environments so they go with third parties to accommodate their needs. Because of this, customers say the solution is not interesting for them. 

    For how long have I used the solution?

    I have used the solution for four years. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    What do I think about the scalability of the solution?

    The solution is very scalable by design. 

    How are customer service and support?

    I have not needed technical support. 

    How was the initial setup?

    The setup is easy. The solution is cloud native so there is no deployment. You just configure the solution in Azure and it is ready to go. 

    Configuration can take one to five days depending on the complexity of your environment. 

    What about the implementation team?

    My customers hire Azure consultants, engineers, or infrastructure administrators for configurations.

    One technician can handle ongoing maintenance. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is a pay-as-you-go consumption service and is the least expensive in the market. 

    I rate pricing an eight out of ten. 

    Which other solutions did I evaluate?

    Most of my current customers are oriented to Dynatrace. 

    If you use Azure as a cloud provider, then I recommend the solution. It is easy to setup and integrate.

    If monitoring the performance of applications is very important to you, then I recommend Dynatrace or Elastic APM. 

    What other advice do I have?

    The solution has improved over the years and things are coming in the roadmap like container integration. Application monitoring was improved in the past. Some things need improvement but a lot of things have improved already. 

    I rate the solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Swapan Biswas - PeerSpot reviewer
    Associate Consultant at a consultancy with 10,001+ employees
    Real User
    Top 10
    Dec 16, 2022
    A powerful Kusto query language but the alerting mechanism needs improvement
    Pros and Cons
    • "The tools for logs and metrics are pretty good and easy to use."
    • "The default interface should be improved."

    What is our primary use case?

    Our company is a service integrator and we use the solution to monitor logs, metrics, and applications for customers. We have 200 users throughout our company. 

    What is most valuable?

    The tools for logs and metrics are pretty good and easy to use. We can do metric monitoring, log monitoring, and prepare queries to monitor something based on  customers' requirements.  

    The Kusto query language is powerful and similar to SPL. We can do a lot of things with the language. 

    The solution is very easy to use and maintain. 

    What needs improvement?

    Alerts cannot be configured to monitor at a certain point in time. For example, we might want to alert people at zero hours but that is not possible. Splunk can accomplish this and its alerts are far better than the solution's options. The alerting mechanism is not up to the market. 

    The default interface should be improved. You can prepare your own dashboard by using custom query language, but the default interface is not good. 

    For how long have I used the solution?

    I have been using the solution for almost three years. 

    What do I think about the stability of the solution?

    The solution is very stable. 

    What do I think about the scalability of the solution?

    The solution is scalable. 

    How are customer service and support?

    Technical support is good and very helpful. 

    Support does have some limitations or challenges because they can only help with things they know. For example, we contacted them about an alert issue because we could not log off the solution's Event Hub component. Unfortunately, they were not able to help. 

    Overall, support is very helpful and provides an immediate response. When they cannot help, it is a product issue. 

    Which solution did I use previously and why did I switch?

    I have experience with Splunk, AppDynamics, BMC Proactive Document Management, Microsoft ACCM, New Relic, and Grafana. 

    How was the initial setup?

    The setup was challenging initially because we were not familiar with the solution. Now that we have experience, everything is easy. 

    What about the implementation team?

    We implemented the solution in-house.

    Ongoing maintenance is performed by three members of our team. 

    What's my experience with pricing, setup cost, and licensing?

    The solution is very costly because you have to pay for various things such as adding to logs and internet alerts. 

    Logging costs are very high so should be lowered. Companies who log one TB or more will have very high costs. We should be able to log in a storage account to save costs.

    Splunk is also very costly. 

    Which other solutions did I evaluate?

    The best solution depends on use cases.

    AppDynamics or New Relic are the best products for application performance management.

    Splunk is the best for logging and the solution is the second best. 

    What other advice do I have?

    If you have a Microsoft environment, then you should use the solution as much as possible.

    Azure Metrics is free and covers a lot of features. You can set it up and use it for monitoring.

    You can definitely use the solution for logging but be aware that there are costs. 

    I rate the solution a seven out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
    PeerSpot user
    reviewer1979604 - PeerSpot reviewer
    Cloud Architect at a tech vendor with 10,001+ employees
    Real User
    Top 10
    Aug 27, 2024
    Offers good integration capabilities and is available at a good price point
    Pros and Cons
    • "Some good integration capabilities are present in the tool."
    • "Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated."

    What is our primary use case?

    I am not using the product by myself. I recommend the tool to our customers. Our company's customers use Azure Monitor in their DevOps practices since it offers easy-to-monitor components. Usually, we augment the product since DXC has its own tool. In our company, we also deploy our own tools on Dynatrace. We also have our own set of tools called DXC Platform X, which gets deployed to the cloud, and the native cloud tools like Azure Monitor are augmented by our own tool.

    What is most valuable?

    I don't know what specific features the customer gets from the tool. I know the standard monitoring is done on Azure Monitor. In our company, aside from being active with the setup, we also take care of the notification setup so that the help desk and right people are alerted in case there is an issue.

    What needs improvement?

    It is not just Azure Monitor that my company deals with since we augment it with our own DXC Platform X, which DXC developed for the cloud. DXC Platform X has its own set of tools for the cloud.

    It would be good if there could be an integration between Azure Monitor and Azure Arc. The integration between Azure Monitor and Azure Arc can create a different product. Using Azure Monitor and Azure Arc separately to monitor different environments can be complicated. I think there is a need to blend everything into one product so that you can monitor everything, like the on-premises, AWS or Azure with one tool.

    For how long have I used the solution?

    I have been using Azure Monitor for more than two years.

    What's my experience with pricing, setup cost, and licensing?

    The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website. It starts free of cost and goes up to a certain level, and then one just needs to pay above that. Usually, clients don't have to pay to choose anything, which is the biggest advantage of the hosting model.

    Which other solutions did I evaluate?

    The tool is a native product of Azure. Some good integration capabilities are present in the tool. It also offers availability, and the tool's pricing is very good.

    What other advice do I have?

    I rate the tool an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Mukund Mishra - PeerSpot reviewer
    Sr. Technology Architect at a consultancy with 10,001+ employees
    MSP
    Jun 16, 2024
    A comprehensive solution that can monitor CPU usage and detect any potential issues but needs to improve the per feature cost
    Pros and Cons
    • "The most valuable functions of Azure Monitor for our clients are its ability to monitor CPU usage and detect any potential issues before they escalate into actual problems. This helps in proactively addressing issues and preventing disruptions in our services. Additionally, Azure Monitor's integration with Azure for implementation has been quite straightforward and easy to manage."
    • "I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge."

    What is our primary use case?

    Azure Monitor is primarily used to monitor various aspects of Azure services and resources. It helps in tracking performance, detecting issues, and managing incidents related to cloud services. With Azure Monitor, there is no need to write specific code for monitoring purposes, as it automatically handles monitoring tasks and manages data related to cloud devices and services within Azure.

    What is most valuable?

    The most valuable functions of Azure Monitor for our clients are its ability to monitor CPU usage and detect any potential issues before they escalate into actual problems. This helps in proactively addressing issues and preventing disruptions in our services. Additionally, Azure Monitor's integration with Azure for implementation has been quite straightforward and easy to manage.       

    What needs improvement?

    I believe Azure Monitor is already a top-notch solution with excellent functionality and there is not much I would suggest for improvement. However, there is one limitation that certain features require payment, even for testing purposes, which can be a challenge. 

    For how long have I used the solution?

    I have been using Azure Monitor for the past few years.

    What do I think about the stability of the solution?

    It is a stable solution as I haven’t encountered any issues.

    What do I think about the scalability of the solution?

    It is a scalable solution.

    How are customer service and support?

    I haven’t personally associated with the technical support from Azure Monitor as I work on the data and infrastructure side, where I haven't encountered any issues. The platform offers a wide range of capabilities for scaling up and managing data effectively.

    Which solution did I use previously and why did I switch?

    As for comparing Azure Monitor with similar services from AWS, Microsoft prioritizes integration within its own ecosystem, which can lead to better functionality and response times compared to other platforms like AWS.

    How was the initial setup?

    The deployment process of Azure Monitor is not overly complex since it is based on a cloud infrastructure. The process can vary from private to hybrid cloud setups, depending on your needs and configurations.

    What's my experience with pricing, setup cost, and licensing?

    Regarding pricing, Azure Monitor is free with an Azure license, so there are no additional costs for using it.

    What other advice do I have?

    I would overall rate it a seven out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    IT Manager at Software Gurus
    Real User
    Aug 13, 2023
    The solution provides observability to check everything in the cloud, but it’s really hard to query the logs
    Pros and Cons
    • "Azure Monitor gives us the observability to check everything that we have in the cloud."
    • "It's really complex to retrieve or query the logs in Azure Monitor."

    What is our primary use case?

    We use Azure Monitor to monitor all the infrastructure that we have in the cloud.

    What is most valuable?

    Azure Monitor gives us the observability to check everything that we have in the cloud. We can set up some alarms to better manage what we have in the cloud.

    Azure Monitor has a direct connection with the infrastructure in the cloud. It's like a built-in feature in public services.

    What needs improvement?

    It's really complex to retrieve or query the logs in Azure Monitor. They have another query language, and it's messy. It never works the first time. You have to check a little bit of queries. It's really hard to make queries in Azure Monitor.

    For how long have I used the solution?

    I have been using Azure Monitor for five years.

    What do I think about the stability of the solution?

    We never had issues with the solution's stability. I rate Azure Monitor a nine out of ten for stability.

    What do I think about the scalability of the solution?

    I rate Azure Monitor a nine out of ten for scalability. It's a cloud service, and we don't have any issues with it.

    How are customer service and support?

    Azure Monitor's technical support overall is not perfect.

    How would you rate customer service and support?

    Neutral

    What was our ROI?

    We have seen a return on investment with Azure Monitor because it's a tool that's out of the box in the cloud.

    What's my experience with pricing, setup cost, and licensing?

    Azure Monitor's pricing is tied to the services. The Azure Insight is a little bit expensive. It's a little expensive if you want to avail all the features.

    What other advice do I have?

    I am using the on-cloud version of Azure Monitor.

    If they are using the cloud, users can use Azure Monitor as the first tool because it already has integration with all the services. However, the query language that I use is really complex. So if users haven't built queries before, they will have several issues with it.

    Even for technical people, they will have issues if they don't have experience using a query language. So if they are using Azure, they should use Azure Monitor initially. Later, they can improve the monitoring environment by applying some other tools.

    Overall, I rate Azure Monitor a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Azure Monitor Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Buyer's Guide
    Download our free Azure Monitor Report and get advice and tips from experienced pros sharing their opinions.