Azure Monitor helps monitor resources to get alerts on the usage or incident's generation. One can also use it to log the events in the event's hub or analyze them through Azure Log Analytics workspace and SIEM tools available to analyze your resource utilization.
Manager of Systems at Sir Syed University of Engineering and Technology
A stable solution for monitoring resources and resource utilization
Pros and Cons
- "Technical support is good and helpful...The initial setup is easy."
- "The scalability could be improved as there are some limitations."
What is our primary use case?
What is most valuable?
The logs, analytics, alerts, and Azure Log Analytics workspace are valuable features in Azure Monitor.
What needs improvement?
Improvement is a continuous process, and Azure Monitor should keep improving the solution per the evolving trend and technologies. The scalability could be improved as there are some limitations.
For how long have I used the solution?
I have been using the solution for more than four years.
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What do I think about the stability of the solution?
It is a stable solution. I rate its stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable solution but needs some improvement because of its policies.
Azure Monitor is useful at the enterprise level because it already has many resource monitoring solutions.
I rate its scalability an eight out of ten.
How are customer service and support?
Technical support is good and helpful as the services they provide us are based on the SLA we have with them.
How was the initial setup?
The initial setup is easy. Those who opt for Azure Monitor should use it as per needs. For example, one can use it to monitor resources, administrative operations, or log events. The solution was deployed on the cloud.
What's my experience with pricing, setup cost, and licensing?
My company is okay with the current pricing of the solution.
What other advice do I have?
I recommend the product to those planning to use it. I rate the overall product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Solutions Specialist (Network & Security) at Ooredoo Qatar
Excellent visibility options but integration could be better
Pros and Cons
- "Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting."
- "Azure Monitor's integration with applications could be improved."
What is our primary use case?
I mainly use Azure Monitor to monitor my WordPress site for availability, performance, and error logs.
How has it helped my organization?
Azure Monitor provides visibility and proactive alerts, which means that if anything happens, I get automated alerts from the performance monitoring tool and can fix the problem.
What is most valuable?
Azure Monitor's best features are its graphs and charts, the different visibility options, and reporting.
What needs improvement?
Azure Monitor's integration with applications could be improved. There is limited support in terms of what it can monitor, and the connectors are built in a way that only monitors a specific area. In the next release, Azure Monitor should improve its visibility features, especially for WordPress websites.
For how long have I used the solution?
I've been using Azure Monitor for over a year.
What do I think about the stability of the solution?
Azure Monitor is very stable - I'd rate its stability ten out of ten.
What do I think about the scalability of the solution?
Azure Monitor is very scalable - I'd rate its scalability ten out of ten.
How are customer service and support?
Microsoft's technical support is ok, but its response time is quite high, and you have to buy very expensive support to get a better response time.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously worked with SolarWinds and ManageEngine, but both were developed for on-premise environments.
How was the initial setup?
The initial setup was straightforward, and deployment took around thirty minutes. I would rate the process nine out of ten.
What about the implementation team?
I implemented Azure Monitor myself.
What was our ROI?
Given its low price, Azure Monitor gives good ROI.
What's my experience with pricing, setup cost, and licensing?
Azure Monitor's price is minimal to the point of being almost negligible. I would rate its pricing eight out of ten.
What other advice do I have?
Azure Monitor is simple and cost-effective, but make sure that it can provide you with the information you're looking for, the right metrics, and what you need in advanced and application monitoring. I would give Azure Monitor a rating of seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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Helps us test the performance and efficiency of cloud applications; good log analysis
Pros and Cons
- "For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited."
- "Although it's not always the case, the price can sometimes get expensive. This depends on a number of factors, such as how many services you are trying to integrate with Azure Monitor and how much storage they're consuming each month (for example, how large are the log files?)."
What is our primary use case?
As a Microsoft MVP and MCT, I help our company's clients use Azure Monitor in different ways depending on what types of activity they want to monitor. From a big picture perspective, this entails checking and testing both the performance and efficiency of cloud-based applications.
Starting from the basics, such as when monitoring VMs, you are able to integrate Azure Monitor with the virtual machine so as to create alerts and notifications that are automatically triggered when, for example, the machine's performance rises above 60-70%.
You can also use Azure Monitor to help you understand the total internal activity, including the CPU or RAM performance, of specific applications on the cloud. And beyond that, there are many other metrics detailing which users have logged in (or are concurrently logged in) to the application or VM, while showing the ratios of their activity in total.
What is most valuable?
For me, the best feature is the log analysis with Azure Monitor's Log Analytics. Without being able to analyze the logs of all the activities that affect the performance of a machine, your monitoring effectiveness will be severely limited.
What needs improvement?
Although it's not always the case, the price can sometimes get expensive. This depends on a number of factors, such as how many services you are trying to integrate with Azure Monitor and how much storage they're consuming each month (for example, how large are the log files?).
Of course, this totally depends on the particular customer's environment. As the implementer, we can typically only advise on the technical outcomes for a certain usage scenario of Azure Monitor, and not necessarily the advantages or disadvantages of paying for Azure Monitor in their particular use case. For example, if they are paying $400 per month, the advantages for the customer might be that they reduce technical headaches in ensuring proper service performance without having to invest in a separate IT member to handle the monitoring. And for many customers, this makes good business sense, which is why when we propose the use of Azure Monitor in such a way and give them an example, they often take us up on the proposal, despite the costs involved.
For how long have I used the solution?
I have been using Azure Monitor for five years.
What do I think about the stability of the solution?
Azure Monitor is definitely a stable product once we have deployed it to our target. Azure Monitor, when deployed to a VM, will give you a stable interface for taking readings on various aspects of a machine's performance, such as what's going on with the CPU, memory, and data communications.
When it comes to more advanced usage with deeper monitoring, Azure Monitor can integrate with AI to make the process of advising what to do about resolving certain problems much easier.
What do I think about the scalability of the solution?
Azure Monitor is a key part of service integration and it is easy to scale and extend as needed. You can also integrate other services, even third-party ones, with it.
It provides options for scaling it to your own needs in various ways, such as by providing a choice of what types of logs will be generated and how many days you would like to keep the logs for. It also provides options for how many servers you would like to monitor, and whether you will be logging on an hourly, per-minute, or per-second basis.
How are customer service and support?
I am largely satisfied with how the technical support from Microsoft explains their solutions to the issues that we've raised. Although, most of the time, they simply share the most current link from their blog of knowledge base that explains the specific activity that must be done to resolve a problem. This is because Microsoft engineers don't actually provide the technical work themselves, but instead act as advisors, where companies like mine will then be the implementer of the suggested solutions.
How was the initial setup?
The setup for Azure Monitor itself is easy to understand and, for generating logs and such, it's a simple process of configuring how you would like to gather your logs and for how long you would like to keep those records, etc.
It won't take anyone that much time to deploy their monitoring system with Azure Monitor. This is especially true if you understand your business needs well, because you can then quickly integrate Azure Monitor (and Log Analytics or Workbooks) inside your application as appropriate. As an estimate, it could take up to three or four hours at most.
What about the implementation team?
We implement Azure Monitor in-house. Our deployment plan is to first obtain the Azure identity and then make an effort to better understand the service that will be running on the Azure cloud. For example, is it IaaS or PaaS? If it is based on PaaS, then we'll go straight to the application inside the PaaS, and if it's on a VM, then we'll go to the VM (or container) instance and set up the deployment from there. Here, the deployment also depends on the specific resources or Azure subscriptions in use.
What's my experience with pricing, setup cost, and licensing?
Customers of Azure Monitor must pay an amount that depends largely on how many services they need to integrate and the storage space required in terms of logs, etc. If they only have a few small services to monitor, the price won't be too high, but on the opposite side of the spectrum, it can certainly get pricey.
Fortunately, customers can use the calculator provided by Azure to easily estimate the total monthly costs based on the customer's requirements.
Which other solutions did I evaluate?
Along with Azure, I also have experience with New Relic, for which I have handled both deployment and connectivity.
What other advice do I have?
I can definitely recommend Azure Monitor for most people, but before recommending it to all I would caution that whether you choose to use it depends largely on the type of service that you are running on the cloud.
One must first be clear about the outcomes of the service that is to be monitored; if it is a critical service or application where you absolutely must monitor each data point or watch for incidents, then you will certainly want to use Azure Monitor.
On the other hand, some companies are running services on the cloud that are not actually critical in the grand scheme of their operations, and to these companies I would not blindly encourage using Azure Monitor. Of course, if they are interested nevertheless, then I would say, sure, they can go forward with it as long as they understand that they will have to pay Microsoft accordingly in order to get something out of Azure Monitor.
I would rate Azure Monitor an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
Subject Matter Expert at Vision Software
Great integration, a good way to collect logs, and help with ISO
Pros and Cons
- "The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions."
- "The most valuable feature is the universality of their functionalities in all Azure services, including software solutions."
- "I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
- "I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP."
What is our primary use case?
The solution is included in all of our solutions created with ISO. We always include Azure Monitor as the primary service to review the infrastructure state for our customers.
What is most valuable?
The most valuable feature is the universality of their functionalities in all Azure services, including, software solutions.
What needs improvement?
I would like more transparency when we use the solution with another environment, like on-premises, or on another cloud environment, like AWS or GCP.
What I would like to see in the next release is not directly related to the solution, but it depends on Azure cost management. Maybe if we had the opportunity to monitor the cost of Azure and another cloud in one environment, and maybe integrate that with Azure Monitor, that would be incredible and amazing for any IT company to offer that to our customers.
For how long have I used the solution?
I have been using the solution for almost four years.
What's my experience with pricing, setup cost, and licensing?
The licensing is a monthly fee.
What other advice do I have?
I give this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Enterprise Architect at a mining and metals company with 10,001+ employees
Monitors the infrastructure and applications but needs connectivity in cost management
Pros and Cons
- "I use the solution to monitor the infrastructure and applications."
- "I need connectivity with cost management."
What is our primary use case?
I use the solution to monitor the infrastructure and applications.
What needs improvement?
I need connectivity with cost management.
How are customer service and support?
Azure Monitor's customer service is good.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
The tool is expensive.
What other advice do I have?
I rate Azure Monitor a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Full Stack Software Engineer at Collabera Philippines
Provides good stability and maximizes the application's performance
Pros and Cons
- "The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
- "The solution's monitoring feature has limitations for analyzing multiple metrics."
What is our primary use case?
We use the solution to develop AI technology, particularly for financial services. It involves creating a chatbot or conversational AI system.
What is most valuable?
The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services.
What needs improvement?
The solution's monitoring feature has limitations for analyzing multiple metrics. Also, its support services could be better.
For how long have I used the solution?
We have been a customer of AWS Monitor for less than a year.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
We have more than ten people using the solution.
How are customer service and support?
The solution's technical support services need improvement.
How was the initial setup?
The solution's initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive, but it is worth the price.
What other advice do I have?
You can use this technology, as it is unique to Microsoft's services. It focuses on performance monitoring. It is highly effective for diagnostic purposes, viewing metrics, and enabling/disabling logs. It facilitates data gathering and logging, as its name suggests.
I rate it an eight out of ten, as we had a great experience learning the technology.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Automated Tester & Test Manager & AnalystSenior at a consultancy with 10,001+ employees
It has tons of valuable features, and we are able to detect database performance issues with its help
Pros and Cons
- "The solution has tons of valuable features."
- "They should include advanced logging on the database level in the Azure pool."
What is our primary use case?
We primarily use the solution for Application Insights logging, Database logging, etc. We also use it to analyze charts on the dashboard to get an overview of the issues found in the logs. The solution helps us in monitoring, analytics, and logging.
How has it helped my organization?
With the solution's help, we can detect database performance issues, like which tables are missing in the indexes on some columns, etc. It helps us monitor timeout in the database, such as performance issues of the queries. If the queries timeout in five minutes, we can analyze the problem with the help of Application Insights. We can detect the problem of a specific step or reason responsible for letting the application fail or crash. For example, if the application crashes during Selenium's end-to-end test on the UI, we can find the reason by going through the logs.
What is most valuable?
The solution has tons of valuable features.
What needs improvement?
They should include advanced logging on the database level in the Azure pool. Presently, we are not able to catch the transaction logs. The preview mode is available only for dedicated SQL servers and not for a database pool. They should improve this particular area of the solution.
They should add a built-in feature for tracing the request and responses. Currently, it does not get measured automatically, and we need to write down the custom solution to check the request and the responses in the logs. They should create a log utility to log the request and send it to the Application Insights in the integration as a custom attribute.
There should be default parameters and headers, which we can customize. It'll be beneficial because, at present, we only have responses, but not the requests. It is the solution's downside.
For how long have I used the solution?
We have been using the solution for six years.
What do I think about the stability of the solution?
I rate the solution's stability as a five for the European region and ten for other regions.
What do I think about the scalability of the solution?
I rate the solution's scalability as a ten.
How was the initial setup?
A part of the setup process was straightforward. At the same time, a part of the process required some guidance because the Azure monitor evolves constantly. Most of the time, the blog post or guidance article on how to set up gets outdated quickly. Sometimes many things don't work as expected or as written in the Microsoft documentation.
What other advice do I have?
If you have a solution built on Microsoft technology, go for Azure Monitor. I rate it as a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Vice President - Network Management at ADS Securities LLC
A well-integrated solution with good troubleshooting features
Pros and Cons
- "It has good troubleshooting features."
- "It is a helpful tool and provides proactive information about the infrastructure."
- "If it is configured incorrectly, you can end up with a huge bill."
- "If it is configured incorrectly, you can end up with a huge bill."
What is our primary use case?
We use this solution for basically everything. For example, we use it for infrastructure, application and resource monitoring.
What is most valuable?
It has good troubleshooting features like automated troubleshooting. It is also a flexible solution and a low-cost product. It includes all the features that are required for multi-cloud and public cloud.
What needs improvement?
If it is configured incorrectly, you can end up with a huge bill. Sometimes, a lot of data is collected and stored, and we may get charged for that kind of storage which is an issue.
For how long have I used the solution?
We have been using this solution for more than two years and are currently using the latest version. It is a cloud-based solution and deployed on public cloud. Our cloud provider is Microsoft Azure.
What do I think about the stability of the solution?
It's stable and constantly updated with new features and functionalities.
What do I think about the scalability of the solution?
It is scalable and can scale to any size. Five people use this solution in our organization, primarily administrators, DevOps and security personnel. It requires about two to three people for deployment and maintenance. We have dedicated people from the monitoring team that do this. We plan to expand the number of users eventually.
How are customer service and support?
The technical support is quite responsive. Microsoft support is pretty good. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was straightforward and not complex. Deployment took a couple of days, and it was deployed in-house.
What was our ROI?
We have seen an ROI. It is a helpful tool and provides proactive information about the infrastructure.
Which other solutions did I evaluate?
We did not evaluate other options. Azure Monitor is one of the most non-native tools from Microsoft, and it's well-integrated.
What other advice do I have?
I rate this solution an eight out of ten. I recommend this solution to others. They should try Azure Monitor to see if it fits their requirements gradually. Additionally, there isn't a lot of upfront investment required to set it up.
The configuration could be improved in the next release because it takes a little time. However, they regularly update their scalability and features.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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