

PRTG Network Monitor and Azure Monitor are leading solutions in the network and infrastructure monitoring category. Based on feature evaluation, PRTG Network Monitor has a slight advantage due to its strong capabilities and value pricing, especially for smaller setups.
Features: PRTG Network Monitor provides real-time notifications, easy setup, and significant scalability. It is flexible in handling network and server monitoring with excellent integration capabilities for both out-of-the-box and custom sensors. Azure Monitor, on the other hand, integrates seamlessly with Azure services, providing detailed logging and metrics coupled with an efficient alert system, offering comprehensive full-stack visibility.
Room for Improvement: PRTG Network Monitor could improve its dashboard intuitiveness and enhance mobile app usability. Better scalability for large enterprises and seamless system integration are needed, along with desktop app improvements. Azure Monitor requires more advanced logging features and better integration with non-Azure environments. Some users find the pricing model vague, while alerts and interface can be refined for simpler navigation.
Ease of Deployment and Customer Service: PRTG Network Monitor is appreciated for its ease of on-premises deployment but sometimes lacks responsive support, with slow email service being a common complaint. Azure Monitor excels in deployment within Azure's cloud infrastructure offering extensive support but needs clearer support channels and better assistance with complex issues.
Pricing and ROI: PRTG Network Monitor offers affordable licensing options, with both free and tiered plans, although it can become costly for extensive enterprise deployments. Azure Monitor’s consumption-based pricing may lead to high costs depending on data storage and alerts but is cost-effective for Azure service integration. Both solutions deliver positive ROI through improved monitoring and reduced downtime.
Azure Monitor helps prevent impacts on their system.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
The implementation reduced our employee resources from 20-25 to 5-6 employees.
However, the second-line support is good.
Users end up getting no resolution from their team because they're outsourced vendors, and they don't have deeper expertise over any of the products they are referring to.
I would rate the support for Azure Monitor as a seven.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
With APM, you can go heavy or you can go light. It just depends on what you want, what your use case is, and how reactive you want to be to system load or resilient to failure.
Azure Monitor is very scalable; there are no issues with scalability for different kinds of businesses.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
Azure Monitor is working fine, yet I face a costing issue as if there are a lot of logs collected in the workspace or in the center, it becomes very costly.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
If Azure Monitor can independently add one gigabyte, two gigabytes, or five gigabytes at least to log storage, I can fix the logs without syncing with Log Analytics Workspace and Sentinel.
The cost skyrockets once you start using it, and there are complaints that the actual cost of the Kubernetes cluster was less than the cost they were incurring for Azure Monitor.
The challenges with Azure Monitor are that it's initially complex to set up because you need multiple components.
The initial auto-discovery added too many unnecessary sensors, so auto-discovery should only take the necessary sensors into consideration.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
When I export logs into the application, workspace, log analytic workspace, and into Sentinel to read reports, I need to add storage, which increases the cost.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
The alerting features definitely help in reducing operational downtime for my customers by allowing us to get notifications in advance and take active actions.
I also appreciate the ability to measure feature activity, see what types of devices they are on, follow specific use cases, and measure the amount of traffic going to a particular application.
Resource monitoring is essential.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Mindshare (%) |
|---|---|
| Azure Monitor | 2.6% |
| PRTG Network Monitor | 4.5% |
| Other | 92.9% |


| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 7 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 50 |
Azure Monitor delivers comprehensive monitoring across applications and cloud resources, integrating seamlessly with Azure services to enhance performance tracking and telemetry analysis.
Azure Monitor extends monitoring capabilities for applications, infrastructure, and security, featuring easy integration with Azure and third-party tools. It supports dynamic alerting and telemetry, offering log analytics and metrics gathering. Users benefit from its alert system and intuitive dashboards, making it a preferred choice for multi-cloud and infrastructure monitoring across diverse IT environments. While users seek improved query building and interface navigation, they appreciate its scalability and cost-effectiveness.
What key features does Azure Monitor offer?Azure Monitor sees widespread use for infrastructure and application monitoring across industries. Companies rely on it for performance tracking and incident management, often integrating it with Application Insights for enriched data analysis. Organizations use it to monitor servers and cloud services, utilizing its capabilities in DevOps practices and during cloud transformation processes for analyzing database metrics and ensuring efficient application functioning.
PRTG Network Monitor offers seamless network health tracking with flexible alerting and robust scalability. Its real-time monitoring and compatibility across diverse technologies enhance operational efficiency.
PRTG Network Monitor stands out by providing intuitive dashboards and detailed reporting to efficiently monitor network health, significantly reducing manual checks. Its quick setup and comprehensive compatibility cater to diverse environments. The alert system and real-time monitoring enable proactive maintenance, while custom scripting and a broad range of sensors allow for personalized monitoring options. Enhancements are suggested in database management, integration capabilities, Unix support, pricing, application performance, and dashboard customization. Users benefit from enhanced error messaging, flexible licensing, and better training resources.
What are the key features of PRTG Network Monitor?In industries like IT, telecommunications, and healthcare, PRTG Network Monitor is employed for comprehensive monitoring of systems, servers, and networks. It assists in tracking uptime, connectivity, and alerts for potential issues, offering tailored options like monitoring traffic flows and hardware health through custom sensors and scripts.
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