PRTG Network Monitor and PRTG Enterprise Monitor are advanced network monitoring solutions competing in the network infrastructure management category. PRTG Network Monitor gains an edge in small to medium-sized environments due to its user-friendly setup and cost-effectiveness, while PRTG Enterprise Monitor excels in catering to larger infrastructures with scalable features.
Features: PRTG Network Monitor offers rapid deployment, scalability, and a comprehensive all-in-one licensing model, making it a cost-effective choice for small to mid-sized businesses. It provides excellent value for money by reducing downtime and operational costs. On the other hand, PRTG Enterprise Monitor is designed for complex environments, supporting extensive sensor management and offering robust scalability to handle large networks effectively. Its platform-based licensing assists in cost management for large-scale operations.
Room for Improvement: PRTG Network Monitor could improve its dashboard interfaces and reporting flexibility by enhancing customization options and incorporating newer network technologies. It's essential for the Enterprise version to improve third-party tool integration, enhance fault management, and expand cloud feature sets. There is also a noted demand for more seamless integration features and an increase in security capabilities.
Ease of Deployment and Customer Service: PRTG Network Monitor is praised for its easy deployment across diverse environments, including hybrid clouds. It often receives positive remarks for its customer support, known for being responsive and effective in resolving immediate issues. PRTG Enterprise Monitor, while also providing strong support, sometimes encounters feedback regarding timezone delays in support services since it's based in Germany.
Pricing and ROI: PRTG Network Monitor's competitive pricing offers a significant return on investment by minimizing downtime and increasing operational efficiency. Its value lies in operational savings, making it popular among small to mid-sized businesses. PRTG Enterprise Monitor, though more expensive, is appreciated for its advanced features catering to dense network infrastructures. However, there is feedback indicating a need for more diverse and flexible licensing models to enhance ROI scaling for smaller usage levels.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 3.3% |
| PRTG Enterprise Monitor | 0.6% |
| Other | 96.1% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 47 |
PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.
PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.
What are the key features of PRTG Enterprise Monitor?Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
