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PRTG Enterprise Monitor vs SolarWinds NPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

PRTG Enterprise Monitor
Ranking in Network Monitoring Software
31st
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
SolarWinds NPM
Ranking in Network Monitoring Software
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
160
Ranking in other categories
IT Infrastructure Monitoring (5th), Cloud Monitoring Software (9th)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.6%, up from 0.4% compared to the previous year. The mindshare of SolarWinds NPM is 3.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
SolarWinds NPM3.4%
PRTG Enterprise Monitor0.6%
Other96.0%
Network Monitoring Software
 

Featured Reviews

Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Proactive monitoring has reduced network downtime and enables rapid incident response
The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.
Vivek Jaiswal - PeerSpot reviewer
Manager IT at a manufacturing company with 1,001-5,000 employees
Central monitoring has improved outage alerts and now needs smarter detection and modern dashboards
Regarding the automated network topology and mapping feature in SolarWinds NPM, I am not satisfied with it. For static monitoring, it is acceptable. However, if it is possible, I would need a feature in SolarWinds in the future for some kind of malfunctioning detection, such as malware attacks or that type of environment. We did not have any facility to detect that in SolarWinds. I think it would be better to incorporate those types of features. Regarding customization options in SolarWinds, the ability to customize the dashboard has room for improvement. The dashboard is quite old, and we need some improvement in it. Nowadays, we have multiple tools with AI-based monitoring and web-based dashboards. SolarWinds also has a web-based dashboard, but I think there is scope for improvement in the UI. There may be other areas I would like to improve in SolarWinds NPM.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can identify downtimes and disruptions."
"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."
"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."
"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."
"The product is easy to understand."
"The product's most valuable feature is network analysis."
"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
"What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things."
"I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"It's easy to understand, even if you are not too technical."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"The stability is fantastic."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"SolarWinds is user-friendly with a manageable console."
"SolarWinds has greatly helped us, especially in tracing when the SoundCloud Software goes down without any apparent reason."
 

Cons

"The support must be improved."
"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."
"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."
"They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements."
"The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices."
"There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration."
"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."
"The licensing policy needs to change."
"It is difficult for stakeholders to translate technical requirements, which results in difficulties selecting a platform or implementing a solution."
"The integration with video apps could be better."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"There needs to be more integration of widgets, especially for reporting purposes."
"The solution does not offer much customization so is somewhat inflexible."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"The solution needs to integrate with additional SDN technologies that are part of the hyper market."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
 

Pricing and Cost Advice

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."
"PRTG Enterprise Monitor's pricing is reasonable."
"The solution is affordable."
"I rate the product's pricing an eight to seven out of ten."
"PRTG Enterprise Monitor is an expensive product."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"The solution can become very expensive and commercially not viable in countries, such as India."
"It is not an expensive product."
"It is too expensive."
"SolarWinds NPM is very expensive, and we pay ten thousand yearly."
"You have to license it per year, for the support. You don't really need to have support once you've already set it up. Once you install SolarWinds, you can skip on the licensing. It will still work."
"We pay approximately $700 per year for renewal of the license."
"We pay approximately $4,000 annually for SolarWinds NPM. There are no additional fees required other than the standard fees."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Educational Organization
11%
University
10%
Healthcare Company
10%
Computer Software Company
7%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise2
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise33
Large Enterprise85
 

Questions from the Community

What do you like most about PRTG Enterprise Monitor?
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the is...
What is your experience regarding pricing and costs for PRTG Enterprise Monitor?
I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.
What needs improvement with PRTG Enterprise Monitor?
When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are better for only network devices while others are better for a cloud monitoring...
What is the best network monitoring software for large enterprises?
We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of scalability, products like Network Performance Monitor & Netflow Traffic Analyzer ar...
 

Also Known As

No data available
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
 

Overview

 

Sample Customers

Information Not Available
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Find out what your peers are saying about PRTG Enterprise Monitor vs. SolarWinds NPM and other solutions. Updated: February 2026.
881,821 professionals have used our research since 2012.