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PRTG Enterprise Monitor pros and cons

3.7 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

PRTG Enterprise Monitor is easy to use and does not require any training, making it accessible for users without an IT background.
The most valuable feature of PRTG Enterprise Monitor is its network analysis capabilities.
PRTG Enterprise Monitor provides a vast array of options for dashboard creation and monitoring activities within the environment.
PRTG Enterprise Monitor effectively detects anomalies automatically and alerts users accordingly, acting as a comprehensive monitoring system.
PRTG Enterprise Monitor features SNMP for monitoring across various network devices and operating systems, including UNIX and Windows.

CONS

PRTG Enterprise Monitor should include more functionalities and features similar to SolarWinds.
PRTG Enterprise Monitor needs improved support services.
There could be more security features included in PRTG Enterprise Monitor.
The licensing policy of PRTG Enterprise Monitor needs flexibility, currently requiring a minimum purchase that may not suit all customers.
PRTG Enterprise Monitor does not integrate IoT or OT devices, and needs security features similar to those in Teams.
 

PRTG Enterprise Monitor Pros review quotes

JO
Sales Manager at peri tech
Jul 24, 2023
The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background.
LN
Engineer at ITApps Ltd
Dec 20, 2023
The product is easy to understand.
DV
IT Infrastructure Administrator at a comms service provider with 11-50 employees
Jan 16, 2024
The product's most valuable feature is network analysis.
Learn what your peers think about PRTG Enterprise Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer2345013 - PeerSpot reviewer
Domain Specialist Team Leader at a retailer with 1,001-5,000 employees
Feb 19, 2024
It provides a vast array of options for dashboard creation and monitoring of the activities within the environment.
NM
ICT Manager at SAHRA
Mar 19, 2024
If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly.
Tanveer Khalid - PeerSpot reviewer
Technical Consultant at Kidan
Jun 10, 2024
PRTG is good and very easy to use.
TT
System Administrator SAP at BIM GmbH
Aug 2, 2024
From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows.
Moshiur-Rahman Khan - PeerSpot reviewer
CEO at IOPoint.com
Nov 11, 2024
It can identify downtimes and disruptions.
Waqas Moazzam - PeerSpot reviewer
Post Sales Engineer at Corvit Networks
Nov 12, 2024
The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable.
Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Dec 9, 2025
What I really appreciate about PRTG Enterprise Monitor is that it is very easy to set up, especially the configuration, which is not complicated, and it is very straightforward to go in and change things.
 

PRTG Enterprise Monitor Cons review quotes

JO
Sales Manager at peri tech
Jul 24, 2023
PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds.
LN
Engineer at ITApps Ltd
Dec 20, 2023
The support must be improved.
DV
IT Infrastructure Administrator at a comms service provider with 11-50 employees
Jan 16, 2024
There could be more security features included in PRTG Enterprise Monitor.
Learn what your peers think about PRTG Enterprise Monitor. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer2345013 - PeerSpot reviewer
Domain Specialist Team Leader at a retailer with 1,001-5,000 employees
Feb 19, 2024
They should work on minimizing false positives by sending alerts promptly and confirming errors with minimal troubleshooting requirements.
NM
ICT Manager at SAHRA
Mar 19, 2024
In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention.
Tanveer Khalid - PeerSpot reviewer
Technical Consultant at Kidan
Jun 10, 2024
There is no unified monitoring in PRTG. It needs a lot of improvement in terms of integration.
TT
System Administrator SAP at BIM GmbH
Aug 2, 2024
The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs.
Moshiur-Rahman Khan - PeerSpot reviewer
CEO at IOPoint.com
Nov 11, 2024
The licensing policy needs to change.
Waqas Moazzam - PeerSpot reviewer
Post Sales Engineer at Corvit Networks
Nov 12, 2024
The solution could be improved by introducing security features similar to those available in Teams, as the current version only monitors devices and does not integrate IoT or OT devices.
Emmanuel Appiah Boateng - PeerSpot reviewer
Network and Security Engineer at a educational organization with 1,001-5,000 employees
Dec 9, 2025
When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization.