PRTG Enterprise Monitor vs ThousandEyes comparison

Paessler GmbH and Cisco are both solutions in the Network Monitoring Software category. Paessler GmbH is ranked #29 with an average rating of 8.2, while Cisco is ranked #8 with an average rating of 8.4. Paessler GmbH holds a 0.5% mindshare in NMS, compared to Cisco’s 1.7% mindshare. Additionally, 90% of Paessler GmbH users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

PRTG Enterprise Monitor

Read 11 PRTG Enterprise Monitor reviews

2,017 Views
1,997 Comparison Views

90% willing to recommend

ThousandEyes

Read 26 ThousandEyes reviews

10,206 Views
7,552 Comparison Views

100% willing to recommend

PRTG Enterprise Monitor

ThousandEyes

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 23, 2025

ThousandEyes and PRTG Enterprise Monitor compete in the network monitoring solutions category. ThousandEyes tends to have the upper hand in visualizing network path performance and global monitoring, whereas PRTG Enterprise Monitor offers a comprehensive sensor-based architecture that appeals to diverse IT infrastructures.

Features: ThousandEyes provides real-time internet monitoring, network visibility tools, and outage detection. PRTG Enterprise Monitor is recognized for its extensive array of sensors, flexibility in tailoring monitoring to various IT environments, and all-encompassing network monitoring capabilities.

Room for Improvement: ThousandEyes can enhance its deep customization options, expand beyond cloud-centric operations, and offer more cost-effective pricing models. PRTG Enterprise Monitor could improve in visualizing network path performance, offer more advanced internet-related activity insights, and reduce complexity in sensor management.

Ease of Deployment and Customer Service: PRTG Enterprise Monitor allows straightforward deployment with flexible licensing and robust customer support. ThousandEyes offers user-friendly SaaS-based deployment aimed at scalability but doesn't match PRTG's level of customization and support.

Pricing and ROI: ThousandEyes has a premium pricing structure that aligns with its specialized network performance capabilities, potentially providing strong ROI for businesses emphasizing external network performance. PRTG Enterprise Monitor features a scalable pricing model based on sensor counts, making it cost-effective for broad monitoring needs and providing significant cost efficiency for businesses with extensive IT infrastructures.

To learn more, read our detailed PRTG Enterprise Monitor vs. ThousandEyes Report (Updated: June 2026).

Buyer's Guide

PRTG Enterprise Monitor vs. ThousandEyes

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

PRTG Enterprise Monitor

Ranking in Network Monitoring Software

29th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ThousandEyes

Ranking in Network Monitoring Software

8th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (10th), Digital Experience Monitoring (DEM) (3rd)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of PRTG Enterprise Monitor is 0.5%, down from 0.5% compared to the previous year. The mindshare of ThousandEyes is 1.7%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ThousandEyes	1.7%
PRTG Enterprise Monitor	0.5%
Other	97.8%

Network Monitoring Software

Featured Reviews

Emmanuel Appiah Boateng

Network and Security Engineer at a educational organization with 1,001-5,000 employees

Proactive monitoring has reduced network downtime and enables rapid incident response

The main benefits PRTG Enterprise Monitor provides for us include helping us respond quickly to network problems. For our virtualization switches, we normally use a different vendor, but I am not in charge of that particular system. I have not really used the pre-configured sensors feature in PRTG. A different team handles reporting. For now, nothing really comes to mind regarding additional functions for PRTG. I think it is good for what we use it for. I cannot really say much about technical support because I have never had a situation where I have to reach out. I would give PRTG Enterprise Monitor a final rating of eight. I would definitely recommend PRTG Enterprise Monitor to other users. I am an end user of the product. I am quite satisfied with the alerting part of PRTG, as it is quite good.

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Shreyans Parekh

Vice President, Finance and Operations at Fruitist

Proactive monitoring has transformed digital experience and now optimizes application delivery

With ThousandEyes, there are some configuration and metric screens that are not entirely intuitive with ThousandEyes, so they can certainly improve in terms of the usability of certain metric screens. ThousandEyes can also offer deeper traffic insights relative to specific applications, so detailed analytics on application-level traffic would help in better understanding and managing our network resources effectively. I would say that ThousandEyes can also, in terms of providing more extensibility with other observability tools, offer more out-of-the-box integrations with other observability tools so that ThousandEyes can serve as that single source of truth, so that we don't necessarily need to go to other tools to be able to be that one-source dashboard. I think there's a lot that ThousandEyes can continue to improve on there. The issues that I've talked about, including extensibility with other platforms and the improvement of accessing specific metric screens in order to be able to provide for fuller access and more detailed access to network-level metrics would make the platform feel less complicated to navigate. It wouldn't require as many manual integration inputs.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It provides a vast array of options for dashboard creation and monitoring of the activities within the environment."

"It can identify downtimes and disruptions."

"The solution's ability to monitor each and every aspect of our devices, such as memory utilization and port connectivity, is valuable."

"The solution offers perfect real-time bandwidth monitoring and SNMP functionality."

"If an event is detected, such as a resource running low on storage or RAM, the product will notify you via email. Upon receiving the notification, action must be taken to address and resolve the issue. The feature I find most effective is its comprehensive nature. It's like having a permanent eye monitoring the network and all its nodes. Instead of manual monitoring, it detects anomalies automatically and alerts us accordingly."

"From a technical perspective, the product's most valuable feature is SNMP, an open standard monitoring protocol that works across various network devices and operating systems, including UNIX and Windows."

"The product is easy to understand."

"The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."

More PRTG Enterprise Monitor pros

"The most valuable features of ThousandEyes are the full monitoring capabilities and the ability to identify the exact location of problems in the path between the application and the end-user."

"The company provides excellent service."

"For me, all the features are great and make ThousandEyes stand out among other observability products."

"The support from ThousandEyes has been the best I have had."

"ThousandEyes is an excellent product that really provides accurate metrics into network performance as well as the user experience, and I would highly recommend it."

"The installation process is not hard at all."

"ThousandEyes gives companies better visibility."

"The tool's most valuable feature is its scalability. It is a good tool for network admins."

More ThousandEyes pros

Cons

"The solution could be improved by including a processing monitor, possibly with a language interface like Lua, allowing for writing custom sensors and processing outcomes of inputs."

"In my opinion, one area that could be improved in PRTG Enterprise Monitor is the capability to send SMS notifications. Notifications are crucial for alerting us to areas that require attention."

"The support must be improved."

"There could be more security features included in PRTG Enterprise Monitor."

"Regarding the pricing aspect, we used to pay 5,000 dollars for PRTG Enterprise Monitor. Given that we scaled it up and there's a new pricing model, it increased to 14,000 dollars."

"PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

"The licensing policy needs to change. The current model requires customers to purchase a minimum of two thousand licenses, which is not flexible for all customers."

"When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really need that kind of customization."

More PRTG Enterprise Monitor cons

"The tool does not provide features for application-level monitoring."

"An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not."

"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."

"They only offer synthetic requests."

"ThousandEyes could improve by implementing a similar incident management system like BigPanda or ServiceNow."

"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."

"It would be nice if the solution covered other areas like server monitoring."

"I feel it needs more holistic integration. It needs more improvement."

More ThousandEyes cons

Pricing and Cost Advice

"I rate the product's pricing an eight to seven out of ten."

"PRTG Enterprise Monitor is an expensive product."

"The pricing is $2,149 for software without maintenance, and licenses are sold in the minimum bundle of 500 interfaces."

"PRTG Enterprise Monitor's pricing is reasonable."

"The solution is affordable."

"The solution costs several thousand dollars per year."

"It is a quite expensive solution."

"The solution's pricing is cheap; I rate it a five out of ten."

"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."

"The solution is cheap."

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Top Industries

By visitors reading reviews

Healthcare Company

11%

Educational Organization

University

Comms Service Provider

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	3
Large Enterprise	17

Questions from the Community

What is your experience regarding pricing and costs for PRTG Enterprise Monitor?

I would rate the pricing of PRTG Enterprise Monitor maybe a six. I think a six is fine, as it is reasonable and not expensive.

See all answers

What needs improvement with PRTG Enterprise Monitor?

When it comes to dashboard customization in PRTG Enterprise Monitor, there are not too many options, and I think that would not be a strong point for PRTG, but for our use cases, we do not really n...

See all answers

What is your primary use case for PRTG Enterprise Monitor?

I mainly use PRTG Enterprise Monitor for network infrastructure monitoring. I am currently working as a Network and Security Engineer.

See all answers

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

See all answers

What needs improvement with ThousandEyes?

ThousandEyes could be improved by unifying the GUI with the rest of the Cisco products since it remains legacy from its original state when Cisco acquired it.

See all answers

What is your primary use case for ThousandEyes?

My main use cases for ThousandEyes are troubleshooting slow speeds and investigating disconnection issues that users report.

See all answers

Comparisons

PRTG Network Monitor vs PRTG Enterprise Monitor

Compared 15% of the time

Checkmk vs PRTG Enterprise Monitor

Compared 14% of the time

DX Spectrum vs PRTG Enterprise Monitor

Compared 11% of the time

SolarWinds NPM vs PRTG Enterprise Monitor

Compared 8% of the time

Cisco DNA Center vs PRTG Enterprise Monitor

Compared 4% of the time

More PRTG Enterprise Monitor Competitors

Zscaler Digital Experience (ZDX) vs ThousandEyes

Compared 5% of the time

SolarWinds NPM vs ThousandEyes

Compared 4% of the time

Catchpoint vs ThousandEyes

Compared 3% of the time

HPE Aruba Networking UXI vs ThousandEyes

Compared 3% of the time

Kentik vs ThousandEyes

Compared 3% of the time

More ThousandEyes Competitors

Product Reports

Buyer's Guide

PRTG Enterprise Monitor

June 2026

Download PRTG Enterprise Monitor product report

Buyer's Guide

ThousandEyes

June 2026

Download ThousandEyes product report

Overview

PRTG Enterprise Monitor serves enterprises by ensuring comprehensive monitoring of servers, services, and applications, empowering users to track sensor data effectively and detect performance or security issues across their networks.

PRTG Enterprise Monitor is widely recognized for its capability to efficiently monitor technical sensors such as ping, uptime, CPU load, and memory usage. It supports users in tracking network resource performance, detecting malicious activity, and preventing failures. Its custom frameworks enable monitoring of certificate expirations and process availability. The intuitive interface requires no specialized IT background, featuring agentless operations that enhance responsiveness and SNMP monitoring valued across platforms. The tool is appreciated for its anomaly detection and notification features, allowing users to address issues proactively. Installation is straightforward and support is robust, although users seek enhancements in real-time SMS alerts, SAP system integration, fault management, and more flexible manual configurations.

What are the key features of PRTG Enterprise Monitor?

Network Analysis: Offers in-depth insights into network performance.
Custom Dashboards: Provides a library for tailored dashboard creation.
Alerting System: Effective user notifications prevent escalation of issues.
Agentless Monitoring: Enhances response times without installing agents.
SNMP Monitoring: Useful for monitoring multiple platforms.

What benefits and ROI should users consider?

Easy Installation: Simplifies the setup process for companies.
Proactive Anomaly Detection: Identifies and resolves issues swiftly.
Comprehensive Coverage: Ensures efficient fault detection and management.
User Support: Strong support capabilities aid troubleshooting.

Enterprises in industries such as IT services, finance, and healthcare rely on PRTG Enterprise Monitor for monitoring critical infrastructure. This includes ensuring internet connectivity, monitoring mail services, and tracking network performance and security, thereby maintaining operational efficiency and service availability.

Paessler GmbH

ThousandEyes offers cutting-edge monitoring capabilities with advanced features such as end-to-end network monitoring, real-time alerts, and application insights. It supports integration with Cisco products and provides visibility into network paths, helping businesses maintain superior network performance.

ThousandEyes is renowned for its ability to diagnose network issues by offering comprehensive network path visualization and detailed analytics. Its ability to detect packet loss and monitor ISPs ensures robust network security. The integration capabilities, particularly with Cisco platforms, make it versatile for businesses requiring customizable dashboards. Users benefit from ease of use and real-time alert systems, though improvements in guest portal usability, packet analysis, and integration with Cisco platforms are needed. Enhancements in automation, knowledge resources, and application-level features could benefit users, alongside better network device monitoring through SNMP and improved path visualization. Additionally, better incident management and alert detection systems are anticipated.

What are the key features of ThousandEyes?

End-to-End Monitoring: Provides comprehensive insights across networks, applications, and users.
Real-Time Alerts: Sends immediate alerts for network disturbances or performance issues.
Network Path Visualization: Offers detailed views of network paths for easy diagnostics.
Application Insights: Delivers in-depth analytics on application performance.

What benefits or ROI can users expect from ThousandEyes?

Time Savings: Reduces diagnosis and troubleshooting time with advanced analytics.
Improved User Experience: Enhances network reliability, leading to better user satisfaction.
Increased Employee Satisfaction: Streamlines network operations, boosting employee efficiency.
Prevention of Downtime: Identifies potential issues early to avoid service interruptions.

Businesses across sectors leverage ThousandEyes for seamless network monitoring and diagnostics. It is invaluable for ensuring connectivity across LANs, Wi-Fi, internet, and SaaS applications. ThousandEyes provides critical insights into internet and ISP performance, significantly benefiting industries reliant on robust digital infrastructure.

Cisco

Sample Customers

Information Not Available

Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack

Buyer's Guide

PRTG Enterprise Monitor vs. ThousandEyes

June 2026

Free Report: PRTG Enterprise Monitor vs. ThousandEyes

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