Barracuda CloudGen Firewall Reviews

The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.

The encryption and the security standards are valuable.

We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.

I have been using the solution for the past six years.

I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.

I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.

We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.

I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.

The product is a bit cheaper than some solutions. It depends on the type of load.

We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.

I think Barracuda CloudGen Firewall is one of the most advanced firewall platforms. I also like that it's easy to get top-level support right away. You get that security, and if you make a mistake, it doesn't break.

It would be better if they had a trace and trap feature. It's hard for me to say anything bad about Barracuda. This is because we had a firewall go down in the town of Kirkland Lake, and it was a blown-out port, and they had an instant replacement. 

I have been using Barracuda CloudGen Firewall for many years. I have had it ever since I worked with CalGold.

Barracuda CloudGen Firewall is a scalable solution.

It's easy to get top-level support. In contrast, Cisco takes a layered approach with its support services. That's why Barracuda is a little bit on the cutting edge. 

I've worked with many others, including WatchGuard, SonicWall, and Cisco.

The initial setup is pretty straightforward.

I have set it up myself multiple times. You can also pay a third party and call them during the process, and they will walk you through it.

On a scale from one to ten, I would give Barracuda CloudGen Firewall a nine.

It is used to secure our local area network and provide VPN access for outside connections. We have its latest version.

Its ability to block incoming attacks is valuable. Its logging, traffic monitoring, and VPN capabilities are also valuable. 

The biggest issue that I have with this solution is that it is not super intuitive. Once you know what to do, things make sense, but you can't just open the program and start doing things. It would be great if there was a little bit more guided usage inside the program.

We got it around the end of 2018. So, it has been about two and a half years.

Its stability is great.

Its scalability is great. Currently, we have about 20 users. The model that we have handles up to 3,000 users. So, we won't have to scale it soon. As we get new employees, we will scale it up, but at this time, we don't have any big plans.

I have called their tech support a lot. They are great.

We had a SonicWall Firewall in place before this.

Its initial setup was of middle complexity for me. Some parts of it were really straightforward, but there were a couple of complex things. Most of it was straightforward, but the complex things were pretty complex.

We did it in-house, and we also had the company's tech support for a couple of items, but most of it was done without tech support on hand. It took two days for everything.

In terms of maintenance, I manage it myself, but it is not something that has to be managed every day.

Its licensing is on a yearly basis. There is an upfront purchase price, and there is also an annual maintenance fee. There are no additional fees.

I would advise others to make sure that they understand their network before trying to set it up. They should understand what they want the firewall to do and make sure that they know what needs to get through the firewall.

I would rate Barracuda CloudGen Firewall an eight out of ten. I am very happy with this solution.

Our primary use case is the need for a VPN site to site connectivity across 30 or more sites. We employ the URL filtering, antivirus protection, malware, advanced threat protection, application control and identity fire walling. We're a customer of Barracuda and I'm a system administrator. 

I like the identity fire walling, malware protection and application control features. Those features provide us with the ability to give individuals or groups of users specific application access with the confidence that you have malware protection.

The solution could be improved with visibility into the traffic about what's happening at a given time. I think the analytics are weak and although it appears to be doing its job, it's difficult to know exactly what it's doing. 

I would like to see complete, real time and historical playback of all traffic and the amount of bandwidth utilized by each network.

I've been using this solution for three years. 

It's scalable but it's worthwhile scaling up physically before you need it. It means you basically have to overestimate the size of the appliance you're going to need. There isn't any trade up as you go kind of plan. If you think you're going to need more horsepower, you need to plan for that in advance so you're buying up more than you'll end up using. 

I would rate this solution an eight out of 10. 

I think the technical support is very good, I haven't had any problems with them. 

The initial setup was a little complicated and it required an implementation strategy. You need to plan your VPNs and fail-over capabilities, the method or the order in which you build in your additional network settings is very critical. If you don't do it in the right order, nothing works and you have to restart the box which nobody wants to do. 

The licensing cost varies according to the size of the box. The 600 series is about $USD 10,000 a year and the 80 is $400 a year. There's a big difference.

If you're going to need advanced visibility into new areas, then you should plan on purchasing a third party product to be able to capture everything and you will then need to build that cost in. If you don't do that, you're just not going to have that visibility.

I would rate this solution an eight out of 10. 

The ease of use is very valuable, and Barracuda CloudGen Firewall is very responsive. When you make any changes, it works instantly. Additionally, they have a very responsive customer service and support team.

The UI can be improved because it looks very old and complicated.

We have been using the solution for approximately four years.

The solution is stable.

The solution is scalable.

We have had a good experience with customer service and support.

The initial setup is a bit complex.

The solution is priced reasonably.

I rate the solution a seven out of ten. It could be priced similarly to competitors like Foritnet.

The solution is deployed on premises.

The ability to be deployed and supported remotely is valuable. They also have a feature called instant hardware replacement.

Essentially, if you subscribe to a service, they replace the whole system in about four years, including the hardware. So, you have a new and upgraded one. Since there is a technology refresh, you don't have to consider replacing it or acquiring a new one.

The price could be better. The problem is that the network security landscape is very dynamic. New threats come in daily, and new approaches must be made. However, we haven't encountered anything Barracuda CloudGen Firewall couldn't handle so far.

We have been using this solution for several years.

Based on our experience, we find it very stable. We can set it up and forget about it. However, there are a few instances where we had to add capabilities and we did not have any problems.

The solution is scalable, but if you acquire it for a specific size or capability and exceed that capability, you need to acquire a new solution. You don't have to do a forklift upgrade, and you can add the capability. Essentially, they work together to provide a higher capacity and add solutions, but it's not elegant because you have multiple hardware platforms.

 The customer service and support team is very supportive.

Positive

The setup is a bit complex. However, if you have the required skill set, it is easy. Unfortunately, in our experience, we didn't have the skill set the first time we did it, so it took us a while. The Philippine distributor was also not well-versed with the solution when we had our first implementation. Now that we developed the skillset, setting up is not that difficult.

I rate the price seven out of ten.

We do not have the experience of comparing it with another NG firewall. However, we can compare it with the traditional hardware-based firewall. I think Barracuda is more flexible because of how it is designed, with the capability to add features. So it is very flexible.

I rate the solution an eight out of ten. I would recommend Barracuda CloudGen Firewall to almost everybody, and I couldn't foresee anyone to whom I wouldn't recommend unless they are very price sensitive.

We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

Its stability and SD-WAN features are the most valuable.

The administration UI could be better. It should also have better application detection policies.

I have been using this solution for five years.

It is stable.

It is scalable.

It is superb. They are really good, and the support is above the industry standard.

It has a medium difficulty level. The deployment duration depends on the specific needs of the client.

We are an integrator, so we are deploying these machines for customers. We have four people for its deployment.

I would recommend this solution. We plan to continue using it. 

I would rate Barracuda CloudGen Firewall a nine out of ten. 

Our company installs and maintains solutions, mainly firewalls, for clients. We are resellers and I'm a consulting engineer. 

I like the use of the dashboard or the control panel to be able to manage multiple firewalls in either one entity or across multiples. The solution is fairly easy to configure.

I think the command line could be improved. In Cisco, Palo Alto and Juniper, the command line is a little more friendly. Everything I do is command line, I don't use a GUI interface. So you get used to using commands in the command line that have better command line tools.

I've been using this solution for five years. 

The stability is great, I haven't had any issues. 

Scalability is good - there are many different models and you can pretty much go from small shop to giant ISP.

I've used the technical support and they do a great job. 

I'm using a variety of solutions so my comparison would be with Cisco which I've been using for 15 years. I like their control panel very much and prefer it to the Barracuda control panel when it comes to managing multiple devices. 

Implementation is usually straightforward. 

It's worth getting somebody who knows the solution to install it. Each of the firewall solutions has its own little quirks, but there's not a big difference between all of the upper level solutions - Barracuda, Juniper, Palo Alto, Cisco - they're all very similar and all do roughly the same thing. We generally recommend Barracuda to our clients. 

I would rate this solution a nine out of 10.