Barracuda CloudGen Firewall Reviews

The ease of use is very valuable, and Barracuda CloudGen Firewall is very responsive. When you make any changes, it works instantly. Additionally, they have a very responsive customer service and support team.

The UI can be improved because it looks very old and complicated.

We have been using the solution for approximately four years.

The solution is stable.

The solution is scalable.

We have had a good experience with customer service and support.

The initial setup is a bit complex.

The solution is priced reasonably.

I rate the solution a seven out of ten. It could be priced similarly to competitors like Foritnet.

The solution is deployed on premises.

The ability to be deployed and supported remotely is valuable. They also have a feature called instant hardware replacement.

Essentially, if you subscribe to a service, they replace the whole system in about four years, including the hardware. So, you have a new and upgraded one. Since there is a technology refresh, you don't have to consider replacing it or acquiring a new one.

The price could be better. The problem is that the network security landscape is very dynamic. New threats come in daily, and new approaches must be made. However, we haven't encountered anything Barracuda CloudGen Firewall couldn't handle so far.

We have been using this solution for several years.

Based on our experience, we find it very stable. We can set it up and forget about it. However, there are a few instances where we had to add capabilities and we did not have any problems.

The solution is scalable, but if you acquire it for a specific size or capability and exceed that capability, you need to acquire a new solution. You don't have to do a forklift upgrade, and you can add the capability. Essentially, they work together to provide a higher capacity and add solutions, but it's not elegant because you have multiple hardware platforms.

 The customer service and support team is very supportive.

Positive

The setup is a bit complex. However, if you have the required skill set, it is easy. Unfortunately, in our experience, we didn't have the skill set the first time we did it, so it took us a while. The Philippine distributor was also not well-versed with the solution when we had our first implementation. Now that we developed the skillset, setting up is not that difficult.

I rate the price seven out of ten.

We do not have the experience of comparing it with another NG firewall. However, we can compare it with the traditional hardware-based firewall. I think Barracuda is more flexible because of how it is designed, with the capability to add features. So it is very flexible.

I rate the solution an eight out of ten. I would recommend Barracuda CloudGen Firewall to almost everybody, and I couldn't foresee anyone to whom I wouldn't recommend unless they are very price sensitive.

We use this firewall for application protection and SD-WAN gateway. It is deployed on-premises and in Azure.

Its stability and SD-WAN features are the most valuable.

The administration UI could be better. It should also have better application detection policies.

I have been using this solution for five years.

It is stable.

It is scalable.

It is superb. They are really good, and the support is above the industry standard.

It has a medium difficulty level. The deployment duration depends on the specific needs of the client.

We are an integrator, so we are deploying these machines for customers. We have four people for its deployment.

I would recommend this solution. We plan to continue using it. 

I would rate Barracuda CloudGen Firewall a nine out of ten. 

Our primary use case is the need for a VPN site to site connectivity across 30 or more sites. We employ the URL filtering, antivirus protection, malware, advanced threat protection, application control and identity fire walling. We're a customer of Barracuda and I'm a system administrator. 

I like the identity fire walling, malware protection and application control features. Those features provide us with the ability to give individuals or groups of users specific application access with the confidence that you have malware protection.

The solution could be improved with visibility into the traffic about what's happening at a given time. I think the analytics are weak and although it appears to be doing its job, it's difficult to know exactly what it's doing. 

I would like to see complete, real time and historical playback of all traffic and the amount of bandwidth utilized by each network.

I've been using this solution for three years. 

It's scalable but it's worthwhile scaling up physically before you need it. It means you basically have to overestimate the size of the appliance you're going to need. There isn't any trade up as you go kind of plan. If you think you're going to need more horsepower, you need to plan for that in advance so you're buying up more than you'll end up using. 

I would rate this solution an eight out of 10. 

I think the technical support is very good, I haven't had any problems with them. 

The initial setup was a little complicated and it required an implementation strategy. You need to plan your VPNs and fail-over capabilities, the method or the order in which you build in your additional network settings is very critical. If you don't do it in the right order, nothing works and you have to restart the box which nobody wants to do. 

The licensing cost varies according to the size of the box. The 600 series is about $USD 10,000 a year and the 80 is $400 a year. There's a big difference.

If you're going to need advanced visibility into new areas, then you should plan on purchasing a third party product to be able to capture everything and you will then need to build that cost in. If you don't do that, you're just not going to have that visibility.

I would rate this solution an eight out of 10. 

Our company installs and maintains solutions, mainly firewalls, for clients. We are resellers and I'm a consulting engineer. 

I like the use of the dashboard or the control panel to be able to manage multiple firewalls in either one entity or across multiples. The solution is fairly easy to configure.

I think the command line could be improved. In Cisco, Palo Alto and Juniper, the command line is a little more friendly. Everything I do is command line, I don't use a GUI interface. So you get used to using commands in the command line that have better command line tools.

I've been using this solution for five years. 

The stability is great, I haven't had any issues. 

Scalability is good - there are many different models and you can pretty much go from small shop to giant ISP.

I've used the technical support and they do a great job. 

I'm using a variety of solutions so my comparison would be with Cisco which I've been using for 15 years. I like their control panel very much and prefer it to the Barracuda control panel when it comes to managing multiple devices. 

Implementation is usually straightforward. 

It's worth getting somebody who knows the solution to install it. Each of the firewall solutions has its own little quirks, but there's not a big difference between all of the upper level solutions - Barracuda, Juniper, Palo Alto, Cisco - they're all very similar and all do roughly the same thing. We generally recommend Barracuda to our clients. 

I would rate this solution a nine out of 10. 

We use barracuda firewall as edge router connecting to our ISP modem. we turn on firewall with IP, port, applications, web filtering. We also use its VPN site-to-site and client to site. 

What I like best about this product are the support and the features.

The interface should be more user-friendly and it should be easier to configure. Its configuration are divided per module/service. You will have Firewall service, VPN module and others service. Each services are under 1 server tree. You have to configure at different tabs to make it functions which I found easy to get confused. There are no wizard for guided configuration. You have to depend on their manual at barrcuda campus. Fortunately the manual is quite comprehensive.

The inclusion of a load-balancing capability in the future would be helpful.

I have been using Barracuda CloudGen Firewall for about a year.

This is a stable firewall solution.

This product is easy to scale.

The support is okay but the response time is quite long.

cisco, out of support and pricing

The initial setup is difficult and the deployment took a few days.

My advice for anybody who is considering this solution is to do a proof of concept first, to make sure that it meets the requirements.

I would rate this solution an eight out of ten.

Barracuda is our main firewall solution in our headquarters.

The interface is very user-friendly and it is quite easy to use.

Technical support could be more reliable and more professional.

I would like to see better support for switching between internet devices.

I have been using Barracuda CloudGen Firewall for more than three years.

The stability is okay and we haven't had any issues.

Technical support used to be at a very high level but it is now a bit less so. Regardless, the support is still quite efficient compared to other companies. It depends on who picks up the phone and who takes the task. There are times where the quality is poor and others where all of our questions are answered in a few minutes and it feels good.

This past November, we extended our support for an additional three years.

The price of this solution is comparable with similar products of similar quality.

My advice for anybody who is implementing this solution is to first discuss the environment and task with the Barracuda engineers.

I would rate this solution an eight out of ten.

We primarily use the solution specifically for the security of our environments.

The is SIEM is very valuable for us. 

The dynamic VPN is great.

Their GPS possibilities and the security that it has, especially the SD-WAN functionality, is very good.

There is always room for improvement on the solution. 

Their client VPN is not always working that well, so on computers specifically that could be something to change.

It is pretty expensive, but I think all of the solutions are, so it's something that's expected.

There are some bugs that are in the program. Occasionally when there are updates, there's a bug or two that you might find that cause issues. There was a major issue for a while, and I don't know if it's fixed yet with a third-party VPN provider.

If you have another brand of VPN where you have to put an SSL VPN between two devices, Barracuda doesn't support that at a certain point. You can't actually build the VPN between Barracuda and a different device of a different brand.

I've been dealing with the solution for five years.

The stability of the solution isn't ideal. There are bugs and issues with updates occasionally.

The scalability of the solution is excellent. You can really scale and copy content and update and deploy centrally.

We've contacted technical support a lot. They used to have really, really good technical support. Lately, however, it's a bit less impressive than before. I've heard this from my technicians. It used to be a lot better.

The initial setup is straightforward, however, much like every firewall, there's a lot that can go wrong. You need some decent knowledge of the product. It is complex for somebody who is starting with it and has never used it before. However, it's fairly easy to manage via the control center. It's a pretty easy firewall to work with.

The solution costs more than 800 Euros to purchase an F18, which is an entry model, and then another 500 Euros for instant replacement, and 500 Euros for energized updates. The total package would be around 1,900 Euros for a five-year license and all updates for an entry model.

We are a Barracuda partner.

We have firewalls in all of our data centers and have a total of around 200 firewalls.

I would advise others that it's really a good product for SD-WAN, and for security. I would advise them to consider other products as well. Companies should certainly consider it for security features. For us, it's probably more of an SD-WAN product to really set up good connections between sites, but not a really in-depth security product per se. If a company needs more security, they should look at and compare different products that may really focus more on the security aspect. The solution has far fewer features than Sophos, for example, which is more security-driven.

I'd rate the solution eight out of ten because it offers SD-WAN functionality and an easy zero-touch deployment. If you have a lot of sites and you need to connect them to each other, it's a really good product.