Barracuda CloudGen Firewall Reviews

We use barracuda firewall as edge router connecting to our ISP modem. we turn on firewall with IP, port, applications, web filtering. We also use its VPN site-to-site and client to site. 

What I like best about this product are the support and the features.

The interface should be more user-friendly and it should be easier to configure. Its configuration are divided per module/service. You will have Firewall service, VPN module and others service. Each services are under 1 server tree. You have to configure at different tabs to make it functions which I found easy to get confused. There are no wizard for guided configuration. You have to depend on their manual at barrcuda campus. Fortunately the manual is quite comprehensive.

The inclusion of a load-balancing capability in the future would be helpful.

I have been using Barracuda CloudGen Firewall for about a year.

This is a stable firewall solution.

This product is easy to scale.

The support is okay but the response time is quite long.

cisco, out of support and pricing

The initial setup is difficult and the deployment took a few days.

My advice for anybody who is considering this solution is to do a proof of concept first, to make sure that it meets the requirements.

I would rate this solution an eight out of ten.

Barracuda is our main firewall solution in our headquarters.

The interface is very user-friendly and it is quite easy to use.

Technical support could be more reliable and more professional.

I would like to see better support for switching between internet devices.

I have been using Barracuda CloudGen Firewall for more than three years.

The stability is okay and we haven't had any issues.

Technical support used to be at a very high level but it is now a bit less so. Regardless, the support is still quite efficient compared to other companies. It depends on who picks up the phone and who takes the task. There are times where the quality is poor and others where all of our questions are answered in a few minutes and it feels good.

This past November, we extended our support for an additional three years.

The price of this solution is comparable with similar products of similar quality.

My advice for anybody who is implementing this solution is to first discuss the environment and task with the Barracuda engineers.

I would rate this solution an eight out of ten.

We primarily use the solution specifically for the security of our environments.

The is SIEM is very valuable for us. 

The dynamic VPN is great.

Their GPS possibilities and the security that it has, especially the SD-WAN functionality, is very good.

There is always room for improvement on the solution. 

Their client VPN is not always working that well, so on computers specifically that could be something to change.

It is pretty expensive, but I think all of the solutions are, so it's something that's expected.

There are some bugs that are in the program. Occasionally when there are updates, there's a bug or two that you might find that cause issues. There was a major issue for a while, and I don't know if it's fixed yet with a third-party VPN provider.

If you have another brand of VPN where you have to put an SSL VPN between two devices, Barracuda doesn't support that at a certain point. You can't actually build the VPN between Barracuda and a different device of a different brand.

I've been dealing with the solution for five years.

The stability of the solution isn't ideal. There are bugs and issues with updates occasionally.

The scalability of the solution is excellent. You can really scale and copy content and update and deploy centrally.

We've contacted technical support a lot. They used to have really, really good technical support. Lately, however, it's a bit less impressive than before. I've heard this from my technicians. It used to be a lot better.

The initial setup is straightforward, however, much like every firewall, there's a lot that can go wrong. You need some decent knowledge of the product. It is complex for somebody who is starting with it and has never used it before. However, it's fairly easy to manage via the control center. It's a pretty easy firewall to work with.

The solution costs more than 800 Euros to purchase an F18, which is an entry model, and then another 500 Euros for instant replacement, and 500 Euros for energized updates. The total package would be around 1,900 Euros for a five-year license and all updates for an entry model.

We are a Barracuda partner.

We have firewalls in all of our data centers and have a total of around 200 firewalls.

I would advise others that it's really a good product for SD-WAN, and for security. I would advise them to consider other products as well. Companies should certainly consider it for security features. For us, it's probably more of an SD-WAN product to really set up good connections between sites, but not a really in-depth security product per se. If a company needs more security, they should look at and compare different products that may really focus more on the security aspect. The solution has far fewer features than Sophos, for example, which is more security-driven.

I'd rate the solution eight out of ten because it offers SD-WAN functionality and an easy zero-touch deployment. If you have a lot of sites and you need to connect them to each other, it's a really good product.

Our primary use case is protecting companies from hackers. Everyone is vulnerable and it's a challenge to protect everything. 

Improvement should focus on fixing vulnerabilities. One of the issues with firewalls is that they don't dynamically update. If you experience an attack it can take a very long time to find a solution. It's the same issue with the Microsoft operating system which has all kinds of vulnerabilities and they put patches on to fix them. Firewalls are similar. 

It would be great to see a sharing of information but this is unlikely to happen. Everything in the industry is proprietary. It's similar to Dell computers, everything is proprietary and Barracuda is the same. They want to protect what they're doing with the firewall and so they don't want you to know how they work. For the user, there are tech people like network managers and security managers who won't share information about their vulnerabilities so you'll never know what's wrong. You know enough to use the product but not enough to enable you to solve the real security issues. 

At some point, they'll probably need to develop frequency hopping to make hacking more difficult. 

Scalability is always good because the company wants to be able to handle large customers. They can deal with both small businesses and massive companies. The ones I've worked for had thousands of computers. There are people still running Windows XP and Windows 10 and then you've got Mac users and cell phone connections. Scalability is there but it's a lot of work.

Technical support is quite poor, similar to Cisco. Technical staff are usually people that they've hired who are generally inexperienced. 

Initial setup is very complex and the firewalls can sometimes be unpredictable. A lot of this is connected to encryption. Every bit of encryption slows things down but if it's too light there's not enough protection. 

All the firewall companies such as Fortinet tend to go after certain markets. All the highly regulated industries such as banking and security exchanges have to follow a lot of rules. Firewalls can't provide them with all their specific needs. A lot of our time is spent trying to fix their problems. Our problem is that they all run different operating systems so it's difficult for them to do a good job at protection.

In another area, the more variation in equipment creates more issues. If you had a thousand computers, all identical and doing the same job, you wouldn't have as much trouble as you do when there are a thousand computers with 500 variations all doing different things; document control, engineering, facilities management and the most difficult to deal with is material management. 

I would rate this product a five out of 10. 

Our primary use case for this solution is data protection.

The features I find most valuable is the VPN and the fact that we can apply our policies to the program. 

I would like to see a more user-friendly dashboard and an easier interface. 

I am very satisfied with how stable the solution is.

The program is definitely scalable.

We used Linux software before for the firewall but in the end, we chose this solution because it seemed to be the best for our company.

I did the installation in cooperation with my consultant and the deployment took about six to seven hours. 

The program is not too expensive. We pay around 150 to 200 Euros per year and there are no additional costs.

My advice to others would be to get familiar with firewalls logic. My rating for this program is 9.5 out of ten. Not a ten because I would like better technical support and a better interface. 

Our primary use case for this solution is to replace vendor-managed MPLS with in-house managed SD-WAN.

This solution has allowed us to use multiple commodity internet connections at our locations, added greater control of internet usage, and enhanced security.

The most valuable features are SD-WAN, URL filtering, IPS, and virus scanning.

The technical manuals, at times, have images that don't match the actual screens and are not always as clear as they could be on the configuration. This requires a call to their very good support department.

Technical support is very good.

Our primary use case of this solution is to provide services with a firewall to our clients. We mostly deploy internet gateways in their data centers.

We do not have this product installed in our environment.

The most valuable feature for us is the ability to offer firewall support to our clients.

We would like to see a solution that is focused on container deployment, which is very important right now. Clients are looking at those kinds of deployment more often, so it has become a center of focus.

This is a very stable solution. Once you have deployed it following the criteria, you almost never have to touch it.

The scalability depends on the deployment and it depends on the use case.

The installation is straightforward if you know what you are doing, but the vendor provides many resources for clients. It is up to the client and the provider to learn how to use the tool correctly.

The length of time for deployment depends on the use case and the client, but we have worked on deployments for between two and four months. That is the approximate timeframe.

In the Latin market, it tends to be a little expensive. However, it is our job to show the value of the solution so that the client can understand the return on investment.

In general, it tends to be cheaper than most solutions. I would say that it is cost effective.

We suggest to our clients that training is the first thing they should do after deployment. This is because it is very important that they know how to operate and maintain the product. It allows them to be self-sufficient when it comes to maintenance.

If you have sufficient knowledge then you can deploy and maintain the solution with no issues.

I would rate this solution a seven out of ten.

We are mostly using it for spam filtering. We have had great success with Barracuda Cloud, using it to block any spam before it even gets to our on-premise devices. I also had the same results occur at my previous place of employment, so I have had a lot of success with the product.

If we didn't have it, then we would be spammed constantly. It has cut down the amount of emails that get through to our end users.

• It is easy to use.
• It actually works really well. 
• Barracuda is very prompt at blocking any new spam which comes out.

To start working with spam, it takes a while because the product has to see that multiple emails are coming in with all the spam. If it could reduce that amount of time, then we would reduce the amount of users who are receiving spam.

It is very stable. We haven't had any issues with it on the cloud or even on-premise. On-premise, we have two of them that are set to high availability, and they have never gone down.

It is very scalable, especially with its cloud feature. It doesn't matter how many users I have on my end, and we are a shop of about 800 to 1000 users. So, it is working perfectly.

I have called in a few times to the tech support, and they have been on top of it. If I have a problem, they respond immediately to help. Whomever I speak with is very knowledgeable about the product. Therefore, I have not had any issues with the technical support.

The initial setup for on-premise was an easy setup. 

I wasn't part of the evaluation process.

Give Barracuda a try because it has been successful in my experience. The product is foolproof. It has done everything that we have needed with the amount of email that we receive, and it handles it quite well. So, I would give it a ten out of ten and  recommend it to anyone for use.

I have used the on-premise and Barracuda Cloud versions of the product. We are only now looking into AWS.

They are already pushing it out to the cloud and putting another layer in front of it before it even gets to me.