Our primary use case for this solution is data protection.
Consultant with 51-200 employees
Enables us to apply our policies to the program and isn't too expensive
Pros and Cons
- "The features I find most valuable is the VPN and the fact that we can apply our policies to the program."
- "I would like to see a more user-friendly dashboard and an easier interface."
What is our primary use case?
What is most valuable?
The features I find most valuable is the VPN and the fact that we can apply our policies to the program.
What needs improvement?
I would like to see a more user-friendly dashboard and an easier interface.
For how long have I used the solution?
I've been using Barracuda CloudGen Firewall for two months.
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What do I think about the stability of the solution?
I am very satisfied with how stable the solution is.
What do I think about the scalability of the solution?
The program is definitely scalable.
Which solution did I use previously and why did I switch?
We used Linux software before for the firewall but in the end, we chose this solution because it seemed to be the best for our company.
How was the initial setup?
I did the installation in cooperation with my consultant and the deployment took about six to seven hours.
What's my experience with pricing, setup cost, and licensing?
The program is not too expensive. We pay around 150 to 200 Euros per year and there are no additional costs.
What other advice do I have?
My advice to others would be to get familiar with firewalls logic. My rating for this program is 9.5 out of ten. Not a ten because I would like better technical support and a better interface.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Business Systems Manager at a wholesaler/distributor with 201-500 employees
Gives us greater control while also enhancing security
Pros and Cons
- "The most valuable features are SD-WAN, URL filtering, IPS, and virus scanning."
- "The technical manuals, at times, have images that don't match the actual screens and are not always as clear as they could be on the configuration."
What is our primary use case?
Our primary use case for this solution is to replace vendor-managed MPLS with in-house managed SD-WAN.
How has it helped my organization?
This solution has allowed us to use multiple commodity internet connections at our locations, added greater control of internet usage, and enhanced security.
What is most valuable?
The most valuable features are SD-WAN, URL filtering, IPS, and virus scanning.
What needs improvement?
The technical manuals, at times, have images that don't match the actual screens and are not always as clear as they could be on the configuration. This requires a call to their very good support department.
For how long have I used the solution?
One year.
How are customer service and technical support?
Technical support is very good.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Barracuda CloudGen Firewall
February 2026
Learn what your peers think about Barracuda CloudGen Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
881,733 professionals have used our research since 2012.
System Engineer at a tech consulting company with 501-1,000 employees
An easy solution to implement, but lacks support for deploying containers
Pros and Cons
- "The most valuable feature for us is the ability to offer firewall support to our clients."
- "We would like to see a solution that is focused on container deployment, which is very important right now."
What is our primary use case?
Our primary use case of this solution is to provide services with a firewall to our clients. We mostly deploy internet gateways in their data centers.
We do not have this product installed in our environment.
What is most valuable?
The most valuable feature for us is the ability to offer firewall support to our clients.
What needs improvement?
We would like to see a solution that is focused on container deployment, which is very important right now. Clients are looking at those kinds of deployment more often, so it has become a center of focus.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
This is a very stable solution. Once you have deployed it following the criteria, you almost never have to touch it.
What do I think about the scalability of the solution?
The scalability depends on the deployment and it depends on the use case.
How was the initial setup?
The installation is straightforward if you know what you are doing, but the vendor provides many resources for clients. It is up to the client and the provider to learn how to use the tool correctly.
The length of time for deployment depends on the use case and the client, but we have worked on deployments for between two and four months. That is the approximate timeframe.
What's my experience with pricing, setup cost, and licensing?
In the Latin market, it tends to be a little expensive. However, it is our job to show the value of the solution so that the client can understand the return on investment.
In general, it tends to be cheaper than most solutions. I would say that it is cost effective.
What other advice do I have?
We suggest to our clients that training is the first thing they should do after deployment. This is because it is very important that they know how to operate and maintain the product. It allows them to be self-sufficient when it comes to maintenance.
If you have sufficient knowledge then you can deploy and maintain the solution with no issues.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System Administrator at a educational organization with 201-500 employees
If we didn't have the product, then we would be spammed constantly
Pros and Cons
- "Barracuda is very prompt at blocking any new spam which comes out."
- "The product is foolproof. It has done everything that we have needed with the amount of email that we receive, and it handles it quite well."
- "To start working with spam, it takes a while because the product has to see that multiple emails are coming in with all the spam. If it could reduce that amount of time, then we would reduce the amount of users who are receiving spam."
What is our primary use case?
We are mostly using it for spam filtering. We have had great success with Barracuda Cloud, using it to block any spam before it even gets to our on-premise devices. I also had the same results occur at my previous place of employment, so I have had a lot of success with the product.
How has it helped my organization?
If we didn't have it, then we would be spammed constantly. It has cut down the amount of emails that get through to our end users.
What is most valuable?
- It is easy to use.
- It actually works really well.
- Barracuda is very prompt at blocking any new spam which comes out.
What needs improvement?
To start working with spam, it takes a while because the product has to see that multiple emails are coming in with all the spam. If it could reduce that amount of time, then we would reduce the amount of users who are receiving spam.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It is very stable. We haven't had any issues with it on the cloud or even on-premise. On-premise, we have two of them that are set to high availability, and they have never gone down.
What do I think about the scalability of the solution?
It is very scalable, especially with its cloud feature. It doesn't matter how many users I have on my end, and we are a shop of about 800 to 1000 users. So, it is working perfectly.
How is customer service and technical support?
I have called in a few times to the tech support, and they have been on top of it. If I have a problem, they respond immediately to help. Whomever I speak with is very knowledgeable about the product. Therefore, I have not had any issues with the technical support.
How was the initial setup?
The initial setup for on-premise was an easy setup.
Which other solutions did I evaluate?
I wasn't part of the evaluation process.
What other advice do I have?
Give Barracuda a try because it has been successful in my experience. The product is foolproof. It has done everything that we have needed with the amount of email that we receive, and it handles it quite well. So, I would give it a ten out of ten and recommend it to anyone for use.
I have used the on-premise and Barracuda Cloud versions of the product. We are only now looking into AWS.
They are already pushing it out to the cloud and putting another layer in front of it before it even gets to me.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Director of IT at a wholesaler/distributor with 51-200 employees
We have enjoyed a reduction in labor from using this product
Pros and Cons
- "We enjoy the reduction in terms of labor."
- "The usability for the administrator's experience needs improvement. My system administrator has some questions about its overall connectivity and flexibility."
What is our primary use case?
We use it for security.
How has it helped my organization?
We enjoy the reduction in terms of labor.
What is most valuable?
- The brand
- Agility
- Price per performance
What needs improvement?
The usability for the administrator's experience needs improvement. My system administrator has some questions about its overall connectivity and flexibility.
I would like to see UI improvements in the next release.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is very stable, but I don't think we stress it to its capabilities.
What do I think about the scalability of the solution?
The scalability meets our needs. It should scale to our short term growth needs without a problem, as our environment is fairly small. We are a small to midsize business.
How is customer service and technical support?
The technical support is good.
How was the initial setup?
The AWS integration and configuration was easy to use and set up.
What's my experience with pricing, setup cost, and licensing?
Purchasing through AWS Marketplace was good. We did it because it was easy.
It would be nice if the pricing and licensing offered for less.
What other advice do I have?
I would recommend to check out this product.
We have used other versions besides AWS, and we are still comparing them.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director
Inbound and outbound traffic analysis is a key feature
Pros and Cons
- "Inbound and outbound traffic analysis, rule creation wizard, and the GUI portal are among the key features."
- "A rule for email announcements, when configured hits occur, would be a great improvement for a more efficient experience."
What is our primary use case?
Barracuda X200 is the edge of our home system for VPN traffic. It provides IPsec to two other sites, including remote VPN access for users who are off the network.
What is most valuable?
- Inbound and outbound traffic analysis
- Rule creation wizard
- GUI portal
- Quality online support
What needs improvement?
The unit seems to be handling our 150MB pipe okay, but logger refresh leaves a bit to be desired.
A rule for email announcements, when configured hits occur, would be a great improvement for a more efficient experience.
For how long have I used the solution?
Three to five years.
Which solution did I use previously and why did I switch?
We replaced an underperforming, continually locking Cisco RV130 unit. However, the two are not an "apples to apples" comparison.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Administrator at a computer software company with 51-200 employees
Single device, multiple functions - I don't need to buy a WAF, proxy server, or VPN device - all are built-in
Pros and Cons
- "Add-on features such as Virus Scanning, ATP, and web filtering add another level of protection and block malware before it gets to the end user."
- "Single device, multiple functions - I do not need to purchase a web application firewall, a proxy server, a VPN device and so many others because these are all built in to this one device."
- "TINA (Transport Independent Network Architecture) VPN features - Allows automatic VPN configuration with little or no input from the tech. Drag and drop lines between Barracuda units and the VPN is built automatically."
- "Can be underpowered if you choose to use all available add-on features. Just be careful when sizing your unit. Make sure you take into account what features you will be turning on, and work with your sales rep to get the model that can handle that load."
How has it helped my organization?
Much quicker deployment, ease of troubleshooting and better cost compared to our previous solution.
What is most valuable?
- Ease of use and troubleshooting.
- Very easy to quickly identify issues and resolve them.
- Add-on features such as Virus Scanning, ATP, and web filtering - These features add another level of protection and block malware before it gets to the end user.
- Single device, multiple functions - I do not need to purchase a web application firewall, a proxy server, a VPN device and so many others because these are all built in to this one device.
- TINA (Transport Independent Network Architecture) VPN features - Allows automatic VPN configuration with little or no input from the tech. Drag and drop lines between Barracuda units and the VPN is automatically built.
What needs improvement?
Can be underpowered if you choose to use all available add-on features. Just be careful when sizing your unit. Make sure you take into account what features you will be turning on, and work with your sales rep to get the model that can handle that load.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No stability issues.
What do I think about the scalability of the solution?
No scalability issues.
How are customer service and technical support?
I would rate the technical support nine out of 10.
Which solution did I use previously and why did I switch?
This product was much easier to deploy, manage and troubleshoot than my previous solution.
How was the initial setup?
Straightforward, very intuitive.
What's my experience with pricing, setup cost, and licensing?
Pricing is good. Licensing is pretty much automatic if using Control Center.
Which other solutions did I evaluate?
Cisco and Fortinet.
What other advice do I have?
I rate it a nine out of 10 due to its ease of installation, great technical support, very intuitive user interface, and numerous features.
Go through the training course.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Founder at a tech services company with 51-200 employees
Provides real-time, deep, user-level monitoring, single sign-on, and integrates with AD
Pros and Cons
- "Enables us to define user application-level access, so our customers can work anytime from anywhere."
- "Live monitoring of what is happening inside and on the interfaces, either ingress or egress."
- "Most people are using enterprise applications remotely, and there is no license for SSL VPN, or in other words point-to-site. There is no limit on that. On other devices there is a specific limit and you have to pay per use for SSL VPN."
- "Single sign-on is also good. If you are accessing your corporate firewall from your home, during that time there is integration with AD. You can use your AD password to access your SSL VPN. It's not like if you buy an additional SSL VPN... You can directly integrate with your AD. If you change your password on the AD side, your client-to-VPN password also gets changed. You can integrate all your passwords from a single console. It's not like admin has to change your password, it's a single sign-on."
- "It's a little bit complex in terms of handling. If you implement a change, there is a specific point where you have to commit it. It's not like you just push a button and it's always committed. If you don't know to check whether your commit command has been executed or not... that is something Barracuda needs to work on."
- "When you do any commit, it locks your next access. If you are making a change to the device, from the security standpoint it's fine, but from the admin side it's not good. When you make changes, after each and every one it becomes locked."
- "When you login from some sources, there is no feature in this box which can log you out after a certain timeout."
What is our primary use case?
We use it for priority level security, to manage single sign-on applications and user base policy from a single firewall device. We use it for SSL inspection, for SSL site-to-site, for point-to-site, and for user base policy allocation.
How has it helped my organization?
I'm a network and cyber security consultant. This is not only for my offices, I have deployed it for many large enterprises where customers are remotely accessing their applications. We can define user application-level access, so our customers can work anytime from anywhere.
What is most valuable?
Live monitoring of what is happening inside and with the interfaces, either ingress or egress - this is a good feature of the device.
Secondly, most people use enterprise applications remotely, and there is no license for SSL VPN, or in other words point-to-site. There is no limit. On other devices there is a specific limit and you have to pay per use for SSL VPN.
Single sign-on is also good. If you are accessing your corporate firewall from your home, during that time there is an integration with the AD. You can use your AD's password to access your SSL VPN. It's not like if you buy a traditional SSL VPN. You have to define a specific password for your remote client application but there is no requirement of defining a specific password - which you would have to request from your admin - or to buy a token which can generate a password for your integration. You can directly integrate with your AD. If you change your password on the AD side, your client-to-VPN password also gets changed. You can integrate all your passwords from a single console. The admin doesn't has to change your password, it's a single sign-on.
What needs improvement?
It's a little bit complex in terms of handling. If you implement a change, there is a specific point where you have to commit it. It's not like you just push a button and it's always committed. If you don't know to check whether your commit command has been executed or not... that is something Barracuda needs to work on.
Secondly, when you do any commit, it locks your next access. If you are making a change to the device, from the security standpoint it's fine, but from the admin side it's not good. When you make changes, after each and every one it becomes locked.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
It's really a good and stable product. I have worked with multiple firewall products and I can say that this is really very robust, good hardware. It's also good on the cloud side. I have deployed it on both sides, either on the public cloud or a virtual space, or a physical environment.
What do I think about the scalability of the solution?
No scalability issues at all. When you buy this product it gives you multiple options: What can the maximum number of employees be, what can the number of concurrent users be. It's really good, there is no problem with the usability.
One of the most important parts is that there is auto-upgrade of the hardware every fourth year.
How are customer service and technical support?
I would say technical support is lacking. They don't have strong technical support; their abilities are not so good. The support is not fabulous, it's okay. They need to improve their support.
Which solution did I use previously and why did I switch?
I have used Cisco, Fortinet, Check Point, Palo Alto, Sophos Cyberoam, Dell SonicWall, and Juniper (both SRX and NetScreen).
One of the reasons I switched to Barracuda is that I was looking for real-time monitoring and Barracuda is good for that.
Secondly, SD-WAN. The first time I used this a question which occurred to me was regarding software-defined WAN technology. I wanted to go to a software-defined WAN and Barracuda have a specific protocol called TINA (Transport Independent Network Architecture). You can create a master policy over the internet and it allows you to do Quality of Services on top of it. It's really helpful for me.
When I saw that this box comes with software-defined WAN technology, along with all the firewall options, the specific user-level deep monitoring and real-time monitoring, that made me more curious about it.
How was the initial setup?
Initially, it's complex when no one is familiar with it. The first time you use it, it is a really complex solution.
We have spent a good amount of time to "get in" to this box.
What's my experience with pricing, setup cost, and licensing?
Pricing and licensing are fine. It's worth the value because if I buy any other product, every four years I have to replace my hardware. But with Barracuda I get a free hardware upgrade. Today I'm using Xbox. After four years I can take another Xbox or a Ybox.
What other advice do I have?
When I initially started using it I was just an end-user, a technical consultant. And one of my customers said to me, "I want these and these features." I searched a number of products with respect to the customer's requirements and we chose Barracuda. I then signed on to be an OEM partner with Barracuda, about four years ago.
It's good to go with Barracuda. If your work is only on the internet, you can go with this product. If you want to create your own MPLS network, or you are more focused on application performance over the internet, you can go with Barracuda.
I would not blindly say go with any given product because there are multiple factors to consider. For example, there is no license for SSL. When you have a greater number of remote users, and you don't know what kind of scalability you will need, that is another thing. If you have multiple offices, all inter-connected via the internet, you want a single management console through which you can manage all you firewalls. In that case, Barracuda could be a good option.
If you want to buy a product which can challenge the industry-recognized leaders, like Palo Alto or Check Point, you should consider this product.
I rated it at nine out of 10. It's not a 10 because of their training - it takes a long time to understand this product. Also, it locks after each and every change, which is problematic. Also, when you login from some sources, there is no feature which can log you out after a certain timeout.
Disclosure: My company has a business relationship with this vendor other than being a customer. OEM Partner.
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Updated: February 2026
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