BeyondTrust Password Safe Reviews

We primarily use the solution to keep passwords.

The solution offers session monitoring and has a good connection profile. It directs users to specific commands that our organization needs.

The user interface is very nice.

The performance is good. It does depend on how much you are giving to the appliance, however, we've never had any issues.

It's quite interactive.

It's stable.

The solution can scale.

Technical support is helpful and responsive.

We'd like to have incremental backups to ensure the solution's information is protected regularly.

I've been using the solution for three and a half years. 

The solution is stable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's a very mature solution. 

The solution scales well. I'd rate the ability to scale eight or nine out of ten. We've seen that customers have 120 or 130 users, and they are using it as active-passive. They can also convert it to active-active, and it's fine. It can support more users as well. They can go up the 150 or 155 with no issue. 

Depending on the use case and the willingness of the customer, it can work well for a wide variety of companies, from small to large, including enterprises that can easily buy and implement it. 

I've dealt with technical support in the past, and they are quite good. When I had a critical case, they were available within half an hour. 

I am working with another solution. I've found other options aren't as stable. 

The implementation process is quite simple. I'm using it on-premies, however, they also provide a cloud version.

Having the prerequisites ready in necessary as it does require those for the service account, and often customers don't have that ready. 

We can implement the solution for our clients. 

I'm not aware of the exact pricing.

I have not compared the solution to other options. This is quite an exceptional solution, and I've been happy with the products.

We are partners. 

I'd rate the solution eight out of ten. 

We use BeyondTrust Password Safe for server and database management of the accounts noted. We will be moving ahead with application management as well.

BeyondTrust Password Safe has good reporting and Smart Rules which makes it easy. Though Smart Rules are easy, those who do not have much experience with such things may find it difficult to understand how it works. Otherwise, I find Smart Rules very easy to work with.

There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately.

This is persistent for Password Safe used by administrators who require immediate access. If immediate access is not possible, then access should be made possible at least within one hour or so. This does not happen in our environment. The access takes more than three to six hours to happen.

Whenever a new end user is provisioned for access, it would take twelve hours to twenty-four hours. Since they are end users, the time taken is fine. However, when we consider administrators, they might need access at different times. The three-hour time frame for the administrators in our environment is a lot of time.

I have been using the solution for more than one and a half years.

I would rate the stability of this tool as seven out of ten because of the immediate access.

The scalability is good and I would like to rate it eight out of ten. We have around 1200-1500 users.

The support that we have from BeyondTrust is good.

The setup for BeyondTrust Password Safe is not so easy and not complex as well. They have documentation available.

I had compared many vendors sometime back in 2019. The other vendors have either added new features or merged with others.

I would rate the solution an eight out of ten. I would recommend it for monitoring.

There are a lot of customers, worldwide, who use this solution, especially in the education sector. This solution is so niche that it's not like TeamViewer. It's basically designed and developed with enterprises in mind—it's an enterprise solution. It's built for a highly privileged and secure environment. It starts with a virtual appliance and physical appliance and then, now, to what's basically a cloud-based type of access. 

One of the most valuable features is that this is a product designed with enterprises in mind. 

I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. 

Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications. 

I have been working with this solution for over 10 years. 

The early version of this solution was not stable. It was terrible, but I think they eventually got their act together and it's better now so that they can compete. I haven't tried a cloud version, but if you imagine a solution is 100% on-prem and suddenly turns to the cloud, you can imagine there will be a lot of testing and bugs and all that. I'm not saying the product isn't good, it's just that when you have a vendor that starts out on-premise and only turns to cloud in the past couple years, they have a long way to catch up to leaders such as Thycotic or Centrify. 

You've got to patch it every month, so how could that be stable? 

This solution isn't really scalable because it's Windows-based. How could any Windows solution be scalable? This is strictly my personal opinion, but I would believe that about 80% to 90% of people will agree with me. Windows platforms aren't scalable. 

I think that customers could see an ROI eventually. A lot of customers purchase the product because they have to get something implemented for GRC: governance, risk, and compliance reasons. So, if you don't buy any of them, then the auditor will say that you didn't pass the audit because you don't have that mechanism in place. This solution is expensive. Is it worth ROI? Yes and no. If they have to meet compliance and whatever standard requirements, I would advise the customer to at least look at two complete products first. This wouldn't be my first choice. 

This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer. 

This solution is competing with Thycotic and Centrify, the leaders. Only in the past couple years did BeyondTrust turn from 100% on-prem and start offering cloud services, so of course they still have a long way to catch up with them. 

I rate this solution a five out of ten, to be neutral and in the middle. To those looking to implement this solution, I would advise them to fully test it out in their environment before even making the purchase. You've got to thoroughly test it—test everything, otherwise you might regret it. 

We are using it for vaulting and proxying the admin session. It is not yet implemented. We will implement it at the beginning of 2021.

Session recording, password rotation, and password vaulting are the most valuable features.

Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better.

Their technical support can also be improved. It is not bad, but it can be better.

Its stability is pretty good.

It is very scalable. We started with three different sites to implement this product, and we, for sure, will implement it for the fourth site. It is easy to install any kind of component inside this environment.

Their technical support is not that bad, but it can be improved.

I use CyberArk and BeyondTrust. In terms of functionality and how they work, they are pretty close, but I prefer BeyondTrust. For vaulting, I like CyberArk a little bit more. For all other things, such as session recording and proxy, I like how BeyondTrust works. To proxy a session on Linux or Unix with CyberArk, you need to create an account each time on the remote site or the device to which you want to connect. BeyondTrust is different. You use a Windows machine, so you can connect with an AD account. It could be a functional account, a privilege account, or any other kind of account, but you use the same account instead of using a new one each time. Monitoring or auditing is easier with BeyondTrust than CyberArk. BeyondTrust is three times less expensive than CyberArk. 

It is complex, but it is not only about the product. You need to have good governance and guidelines for password management and session recording and for proxying all those sessions. The process before implementing the product involves more work than setting up the application. It took us one year to design and do some testing in a non-prod environment. We will start the projects and deployment at the beginning of 2021.

It has subscription-based licensing. BeyondTrust is three times less expensive than CyberArk.

You need to be very clear about how to implement vaulting or the session recording mechanism. If you don't go with an external partner to help you with that, it can very difficult to have a solid implementation of such solutions, whether it is CyberArk, Thycotic, BeyondTrust, or any other solution. Just because you installed these solutions doesn't mean that they would resolve 100% of your work. You need to have some processes for such applications, and you need to do some homework first. With the help of an external consulting company that knows how to implement such solutions, you can progress very fast.

I would rate BeyondTrust Password Safe an eight out of ten.

The solution is used for password management. We can manage access to applications and systems in the organization.

The solution protects organizations from internal and external threats. Everything's up to date. Whenever we need information, we find it.

The integration with Secure Remote Access must be improved. It is in the process of being discontinued.

I have been working with the product for one year.

I rate the tool’s stability a ten out of ten. The tool is rock solid.

We have less than 50 users. We provide support to our customers. We have about 10 to 20 engineers in our support team. I rate the tool’s scalability a ten out of ten.

Whenever we log a support ticket, the support persons respond very promptly. They are very quick.

Positive

The installation is straightforward. The deployment takes three to six hours. It depends on the requirements. Some customers do not have high-quality systems. Their systems and internet connections are slow. If everything is in place and the systems are good, the deployment is very quick.

We have seen benefits from the solution. Security is the most important thing. Once we have it deployed, we can rest assured that our organization is protected from insider and external threats.

The product is quite affordable. Considering the quality of the product, the pricing is pretty good. I rate the pricing an eight out of ten.

I recommend the solution to other users. I am happy with it. Overall, I rate the product a ten out of ten.

BeyondTrust replaced the leading password management solution, offered vulnerability management and gave me a third-party patch management that integrates with Microsoft. To me, that was a win-win. 

It improved our overall return on investment by at least two-fold and gave us more intelligence on our assets than we expected.  

The sharing of intelligence gathered by scanning, and data warehouse cubes on the backend that gives us the ultimate visibility into our assets. 

I would love if they integrated Bomgar's SSO with BeyondTrust for the session recording that we use for vendors. 

Less than one year.

It has no problems. It's very flexible.

It will scale and has a built-in capability to augment expansion via external databases. 

Support has been very very good. 

We used CyberArk, and we found for an SMB that the product required more FTEs than we could handle. CyberArk is really meant for 100K FTE enterprises and requires a serious.

It is a complex product that has a lot of capabilities and does take some learning. They recommend taking their foundations class to understand and get the most out of the product. 

Very good.  (A-, or B++).

Good

Talk to references, look at Gartner and the positive and negative comments. BeyondTrust has the least negative comments of all the products and ties vulnerability management, scanning, password management, session recording, inventory management, intelligence gathering on attached assets. And when you look at all this together and price out separate options, the TCO is easy to justify. 

CyberArk's password safe.

It is a steep learning curve, but once automated, it makes your life a lot easier. 

We use the product for privilege account management and session management. 

BeyondTrust Password Safe is a good PAM tool. 

The product needs to have better integration with SAP products. 

I have been working with the solution for five to six years. 

BeyondTrust Password Safe is stable. 

The tool is scalable. 

I am totally satisfied with the product's tech support. 

Positive

BeyondTrust Password Safe's installation is easier on the latest OS. 

I rate the product a ten out of ten.