BeyondTrust Password Safe Reviews

The use cases are essentially the same as those for any PAM solution. Like addressing security compliance, securing the network against threats, and protecting all identities with intelligence and minimal concerns.

It also includes cloud security management, handling different shifts, and addressing workforce access, passwords, and the likes of compiance. It simplifies analytics, reporting, and secret implementation.

Additionally, it reduces servers while increasing stability in privileged access. These are the general use cases that apply to all PAM solutions.

BeyondTrust Password Safe provides proper security for your network. Its primary feature is identity governance. It allows you to manage your users effectively and implement robust governance. The solution includes reporting, which aligns with the National Security standard and enhances cybersecurity resilience.

This protection safeguards against attacks. When discussing the management of essentials post-classification, BeyondTrust Password Safe also assists with this. It plays a critical role in preventing cyber identity theft. Without BeyondTrust Password Safe, your system is more susceptible to identity theft. It's an all-encompassing solution that significantly reduces such risks.

BeyondTrust Password Safe is specifically designed to limit cyber identity theft. It's highly effective in preventing incidents of identity theft.

It is very easy to deploy. It's easy to use. That's the major thing I like about it.

The pricing is not cheap, but it could be better.

I'm familiar with BeyondTrust. I have been with it for around a year.

The stability is perfect.

It is highly scalable.

The technical support is very good.

I'm familiar with both BeyondTrust and Password Safe. It's actually a Privileged Access Management (PAM) solution. It is a good competitor to Deliena, One Identity, and WALLIX.

It is very easy to set up. It is very easy to deploy. Depending on the environment, it can be deployed quickly. So it's very good. I like it.

The deployment model depends on the customers.

The pricing is nice. It is a yearly basis license. I would rate the pricing a seven out of ten, where one is cheap and ten is expensive.

I would recommend using this solution. Overall, I would rate the solution an eight out of ten.

We use the solution as a password safe to keep the privileged credentials secret to make sure they aren't stolen or lost.

We don't have to remember passwords. It's automated. There is a rotation of privileged passwords, which keeps me from memorizing things. 

I like that I don't have to memorize passwords. The whole process is fully automated.

Advanced auditing and forensic features are great.

It simplifies your compliance and tracking to benchmark other credentials and analytics.

The solution can scale.

Their support is not good.

The extensible API is the feature that I like to learn. However, we aren't using it at the moment. 

It has crashed on us in the past.

I've used the solution for about a year.

I'd rate stability six out of ten. It has crashed a couple of times on us.

The solution can scale. I'd rate the scalability eight out of ten. 

We have a user base of less than 250. We do not have plans to increase usage. 

We were down early Friday, and we tried to get a team to help us. It took a whole weekend. They need to be better at supporting and helping fix issues quickly.

Neutral

We previously had other solutions, including Tenable. 

I was not part of the initial setup process. 

We have a three-year license.

The pricing isn't part of my scope. I don't directly deal with licensing.  

We are using the latest version of the solution. 

It's important to do a POC for over a month and negotiate on the pricing. There are other powerful tools that are out there that are easier to use.

Your deployment tends to involve other tools, so check its ability to integrate with them.

I'd rate the solution seven out of ten. 

On-premises

We deploy in client environments. It's not deployed in our environment. Generally, its deployment depends upon a client's environment. Sometimes, it's hybrid. Sometimes, it's on-prem, and sometimes, it's on a virtual hypervisor or VMware.

We are currently deploying it for one of our Indian clients. For this client, we are deploying SaaS-based Password Safe, which is purely on the cloud. They also have BeyondTrust Remote Support. We are integrating both of them. BeyondTrust Remote Support is for tech support for their teams, and Password Safe is for password rotation, screen recording, and monitoring of their employees.

It helps to automate password rotations and manage privileged accounts. If your employees are supposed to rotate passwords for some period of time but they are not doing that, you can automate that.

It provides ultimate security through automation and Smart Rules. You can enforce password policies and access policies. For example, you have local administrator accounts on local systems. If you didn't write any Smart Rules for the local administrators, any employee with administrator privilege can make an administrator account, but that account will not get detected in our system. With Smart Rules, Password Safe can detect that administrator account and onboard and manage that account through an automated process.

The database team of a client had scripted or hard-coded passwords for databases. We were able to use the API scripts provided with the BeyondTrust Password Safe to retrieve the passwords. The database team had already written a script for database login. So, anytime the database team wanted to log in using that script, the password was retrieved from BeyondTrust Password Safe vault.

They offer a jump server or terminal server where we can configure the databases or other applications. A lot of customers have in-house applications, and even products such as CyberArk or Saviynt CPAM do not provide connectors to those because they are not common. BeyondTrust provides some flexibility there for application integration. We can write our own scripts. We can do scripting in our way and integrate it with any application.

Its user interface is easy to use. I also work with other non-PAM solutions, such as SailPoint and Oracle, and as compared to those solutions, BeyondTrust has a very user-friendly interface, and everything is also very well documented.

Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting.

We don't have much control over the appliance. When anything happens in the backend, we have to depend on the support team. We need to raise a case so that they can update the appliance. If we have control over it, we would be able to troubleshoot easily. 

They can improve application integration. They can provide out-of-the-box connectors for common applications so that we don't need to do the customization and write scripts from scratch for lots of applications. They can provide an application catalog with pre-configured connectors.

It has been two and a half years.

It's pretty stable. From version 21 onward, it has been more stable.

It's scalable. We can add as many active-active appliances. If the number of users of a client increases, we can increase the active-active appliances anytime.

One of our clients from the Middle East has a big environment with almost 55,000 users. That's our biggest client. There are also small-sized and medium-sized clients.

Their support is pretty good. They are available for any issues. I would rate them an eight out of ten.

Positive

I used CyberArk and Saviynt CPAM, but BeyondTrust Password Safe is better than both of them. CyberArk is the leader, but BeyondTrust Password Safe can easily take the position of CyberArk.

BeyondTrust Password Safe provides flexibility for customized application integration. BeyondTrust also provides lots of other solutions for remote support and privilege management for Windows, Unix, and Linux. We can also manage Linux servers in the Active Directory domain by using BeyondTrust AD Bridge.

Saviynt also has good capabilities. They don't have a very mature product for privileged access management, but with IGA, they're providing privileged access management, which is a plus point for them. 

BeyondTrust provides a single appliance with everything we need to deploy in the cloud. Nowadays, they're providing UVM appliances, UVM20 and UVM50, which are user license-based. We just need to do network configuration and minimal appliance configuration, such as default settings, threshold settings, etc. Deployment is very quick and easy nowadays.

Generally, the deployment takes a week, but it also depends on a customer's requirements and environment, such as whether they have a high availability environment with two or three appliances, whether we need to open certain ports, and whether we need to integrate with a database for session recording storage. Configuration of a single appliance only takes one or two hours, but there could be some delay from the client side in taking care of all the dependencies, such as opening required ports. That's why we keep one week for deployment in our plan.

Our implementation strategy depends on the client's environment. It depends on how the client wants the environment and whether they want high availability.

I have not handled the process of migrating end-users to Password Safe, but a colleague of mine has handled migration from CyberArk to BeyondTrust Password Safe. It was not very difficult. They could easily do it.

One person can do the deployment and administration of basic things for a mid-scale or small-scale client. It also depends on a client's requirements. If a client wants it done in a short time, we would need another consultant, but generally, one person can easily do these tasks.

You can follow its documentation for implementation. BeyondTrust has documented everything very well. They have clearly mentioned the port requirements and system requirements. They have good training resources on their website. You can easily follow them.

I would rate BeyondTrust Password Safe a seven out of ten.

We use the solution to login through remote application solutions. 

The product has improved security and login due to the system recordings. In case, there is a doubt that someone has done something which they shouldn't have been doing, we can just go back and check what the user actually did. 

I am impressed with the product's session-logging features. We can also do multi-factor authentication with the product. 

We face screensaver timeout issues and problems with the server. I would like the product to include a server visibility feature. 

I have been using the solution for a year. 

I would rate the tool's stability a seven out of ten.

I would rate the tool's scalability a seven out of ten. If we need to add more users, then we need to add more servers to the environment. Around 500-600 users use the tool on a daily basis in my company. 

The technical support is through our vendor.

Neutral

The solution is difficult to setup due to settings. You need a specialist to configure the product. I would rate the solution's setup a five out of ten. We have two people involved in the tool's maintenance. 

I would rate the product a seven out of ten. 

On-premises

We primarily use the solution to keep passwords.

The solution offers session monitoring and has a good connection profile. It directs users to specific commands that our organization needs.

The user interface is very nice.

The performance is good. It does depend on how much you are giving to the appliance, however, we've never had any issues.

It's quite interactive.

It's stable.

The solution can scale.

Technical support is helpful and responsive.

We'd like to have incremental backups to ensure the solution's information is protected regularly.

I've been using the solution for three and a half years. 

The solution is stable, and the performance is good. There are no bugs or glitches. It doesn't crash or freeze. It's a very mature solution. 

The solution scales well. I'd rate the ability to scale eight or nine out of ten. We've seen that customers have 120 or 130 users, and they are using it as active-passive. They can also convert it to active-active, and it's fine. It can support more users as well. They can go up the 150 or 155 with no issue. 

Depending on the use case and the willingness of the customer, it can work well for a wide variety of companies, from small to large, including enterprises that can easily buy and implement it. 

I've dealt with technical support in the past, and they are quite good. When I had a critical case, they were available within half an hour. 

I am working with another solution. I've found other options aren't as stable. 

The implementation process is quite simple. I'm using it on-premies, however, they also provide a cloud version.

Having the prerequisites ready in necessary as it does require those for the service account, and often customers don't have that ready. 

We can implement the solution for our clients. 

I'm not aware of the exact pricing.

I have not compared the solution to other options. This is quite an exceptional solution, and I've been happy with the products.

We are partners. 

I'd rate the solution eight out of ten. 

On-premises

We use BeyondTrust Password Safe for server and database management of the accounts noted. We will be moving ahead with application management as well.

BeyondTrust Password Safe has good reporting and Smart Rules which makes it easy. Though Smart Rules are easy, those who do not have much experience with such things may find it difficult to understand how it works. Otherwise, I find Smart Rules very easy to work with.

There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately.

This is persistent for Password Safe used by administrators who require immediate access. If immediate access is not possible, then access should be made possible at least within one hour or so. This does not happen in our environment. The access takes more than three to six hours to happen.

Whenever a new end user is provisioned for access, it would take twelve hours to twenty-four hours. Since they are end users, the time taken is fine. However, when we consider administrators, they might need access at different times. The three-hour time frame for the administrators in our environment is a lot of time.

I have been using the solution for more than one and a half years.

I would rate the stability of this tool as seven out of ten because of the immediate access.

The scalability is good and I would like to rate it eight out of ten. We have around 1200-1500 users.

The support that we have from BeyondTrust is good.

The setup for BeyondTrust Password Safe is not so easy and not complex as well. They have documentation available.

I had compared many vendors sometime back in 2019. The other vendors have either added new features or merged with others.

I would rate the solution an eight out of ten. I would recommend it for monitoring.

Hybrid Cloud

There are a lot of customers, worldwide, who use this solution, especially in the education sector. This solution is so niche that it's not like TeamViewer. It's basically designed and developed with enterprises in mind—it's an enterprise solution. It's built for a highly privileged and secure environment. It starts with a virtual appliance and physical appliance and then, now, to what's basically a cloud-based type of access. 

One of the most valuable features is that this is a product designed with enterprises in mind. 

I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. 

Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications. 

I have been working with this solution for over 10 years. 

The early version of this solution was not stable. It was terrible, but I think they eventually got their act together and it's better now so that they can compete. I haven't tried a cloud version, but if you imagine a solution is 100% on-prem and suddenly turns to the cloud, you can imagine there will be a lot of testing and bugs and all that. I'm not saying the product isn't good, it's just that when you have a vendor that starts out on-premise and only turns to cloud in the past couple years, they have a long way to catch up to leaders such as Thycotic or Centrify. 

You've got to patch it every month, so how could that be stable? 

This solution isn't really scalable because it's Windows-based. How could any Windows solution be scalable? This is strictly my personal opinion, but I would believe that about 80% to 90% of people will agree with me. Windows platforms aren't scalable. 

I think that customers could see an ROI eventually. A lot of customers purchase the product because they have to get something implemented for GRC: governance, risk, and compliance reasons. So, if you don't buy any of them, then the auditor will say that you didn't pass the audit because you don't have that mechanism in place. This solution is expensive. Is it worth ROI? Yes and no. If they have to meet compliance and whatever standard requirements, I would advise the customer to at least look at two complete products first. This wouldn't be my first choice. 

This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer. 

This solution is competing with Thycotic and Centrify, the leaders. Only in the past couple years did BeyondTrust turn from 100% on-prem and start offering cloud services, so of course they still have a long way to catch up with them. 

I rate this solution a five out of ten, to be neutral and in the middle. To those looking to implement this solution, I would advise them to fully test it out in their environment before even making the purchase. You've got to thoroughly test it—test everything, otherwise you might regret it. 

We are using it for vaulting and proxying the admin session. It is not yet implemented. We will implement it at the beginning of 2021.

Session recording, password rotation, and password vaulting are the most valuable features.

Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better.

Their technical support can also be improved. It is not bad, but it can be better.

Its stability is pretty good.

It is very scalable. We started with three different sites to implement this product, and we, for sure, will implement it for the fourth site. It is easy to install any kind of component inside this environment.

Their technical support is not that bad, but it can be improved.

I use CyberArk and BeyondTrust. In terms of functionality and how they work, they are pretty close, but I prefer BeyondTrust. For vaulting, I like CyberArk a little bit more. For all other things, such as session recording and proxy, I like how BeyondTrust works. To proxy a session on Linux or Unix with CyberArk, you need to create an account each time on the remote site or the device to which you want to connect. BeyondTrust is different. You use a Windows machine, so you can connect with an AD account. It could be a functional account, a privilege account, or any other kind of account, but you use the same account instead of using a new one each time. Monitoring or auditing is easier with BeyondTrust than CyberArk. BeyondTrust is three times less expensive than CyberArk. 

It is complex, but it is not only about the product. You need to have good governance and guidelines for password management and session recording and for proxying all those sessions. The process before implementing the product involves more work than setting up the application. It took us one year to design and do some testing in a non-prod environment. We will start the projects and deployment at the beginning of 2021.

It has subscription-based licensing. BeyondTrust is three times less expensive than CyberArk.

You need to be very clear about how to implement vaulting or the session recording mechanism. If you don't go with an external partner to help you with that, it can very difficult to have a solid implementation of such solutions, whether it is CyberArk, Thycotic, BeyondTrust, or any other solution. Just because you installed these solutions doesn't mean that they would resolve 100% of your work. You need to have some processes for such applications, and you need to do some homework first. With the help of an external consulting company that knows how to implement such solutions, you can progress very fast.

I would rate BeyondTrust Password Safe an eight out of ten.

On-premises