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BeyondTrust Password Safe vs CyberArk Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
BeyondTrust Password Safe enhances compliance and security, offering rapid returns, cost-efficiency, automation, and easy privileged account management.
Sentiment score
6.9
CyberArk Privileged Access Manager enhances security, reduces costs, and improves efficiency by automating password management and streamlining workflows.
Next year, we may add another BeyondTrust element because the overall experience has been good.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
 

Customer Service

Sentiment score
6.9
BeyondTrust Password Safe support is praised for responsiveness and expertise, but documentation and complex issue resolution need improvement.
Sentiment score
6.5
CyberArk's support is mixed; effective higher-tier levels, but needs better coordination and consistency for complex issues.
The tickets for minor issues have been resolved efficiently.
One person gets aligned for troubleshooting and maintenance activities during their downtime, and within an hour, they complete these tasks.
I found the technical support from BeyondTrust to be very good.
CyberArk has been exceptional in coming back to us with immediate responses.
It could be forever until you talk to someone who knows what they are doing.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
 

Scalability Issues

Sentiment score
7.6
BeyondTrust Password Safe is scalable, integrates with systems, and supports diverse environments for both small businesses and enterprises.
Sentiment score
7.6
CyberArk Privileged Access Manager is scalable, supports diverse deployments, and efficiently handles thousands of users, despite planning requirements.
If using the built-in database, it requires good knowledge in Microsoft SQL, which could complicate scalability.
BeyondTrust Password Safe is scalable and stable from my perspective, as if you increase your CPU and RAM, you can use as many user licenses as you want on a single platform.
In my experience, the scalability of BeyondTrust Password Safe is also a nine.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
I would rate it a ten out of ten for scalability.
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
 

Stability Issues

Sentiment score
7.6
BeyondTrust Password Safe is mostly stable and intuitive, though some experience occasional crashes and require substantial management efforts.
Sentiment score
7.7
CyberArk Privileged Access Manager is highly stable, reliable, with minimal issues, and excels in performance and disaster recovery.
The solution is very stable.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
 

Room For Improvement

BeyondTrust Password Safe needs better documentation, support, integration, UI updates, and optimized pricing for enhanced user satisfaction.
Users recommend enhancing CyberArk's interface, integration, documentation, customization, costs, support, performance, and training for improved experience.
This would help in identifying suspicious activities immediately when users log in.
There are limitations when accessing or creating connectors for each application.
SaaS-based applications and other things should be included, along with their password management options for web applications.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
We cannot generate a plug-in for web-based applications.
If they want clients to move to the cloud, they need to support them in real-time.
 

Setup Cost

BeyondTrust Password Safe provides cost-effective subscription licensing based on managed assets, offering flexibility and affordability without hidden fees.
CyberArk Privileged Access Manager is costly yet favored for its robust security and market-leading capabilities, justifying the expense.
The pricing model is more affordable with the option of going for either unlimited devices or users.
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access.
My experience with the pricing, setup cost, and licensing of BeyondTrust Password Safe is good because we have an asset-based license, not a user-based one, allowing us to add many clients with privilege access.
CyberArk is expensive compared to other products I know.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk's SaaS solution is particularly expensive.
 

Valuable Features

BeyondTrust Password Safe provides session recording, password rotation, intuitive interface, streamlined management, and essential reporting for secure account oversight.
CyberArk Privileged Access Manager offers secure, versatile management for privileged accounts with automation, integration, and a user-friendly interface.
The flexibility of the licensing model is significantly better as it offers both unlimited users and unlimited devices, unlike Delinea, which is based on the number of users.
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections.
The most valuable features of BeyondTrust Password Safe, in my opinion, are its ease of use and robust security management.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
It can integrate with Splunk, SNMP, and other solutions and technologies.
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Ranking in Privileged Access Management (PAM)
9th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
No ranking in other categories
CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
 

Mindshare comparison

As of July 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 3.3%, up from 2.4% compared to the previous year. The mindshare of CyberArk Privileged Access Manager is 17.1%, down from 22.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
Educational Organization
18%
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
While generally a strong product, BeyondTrust Password Safe has a few areas that could use some polish. From an administrator's viewpoint, we sometimes see keystroke capturing fail. More significan...
What is your primary use case for BeyondTrust Password Safe?
The main purpose of BeyondTrust Password Safe is for Privileged Access Management, with session monitoring being very effective for risk mitigation. It ensures we adhere to the control standards se...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
 

Also Known As

BeyondTrust PowerBroker Password Safe
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Rockwell Automation
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Privileged Access Manager and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.