BlueCat Integrity Reviews

We use BlueCat Address Manager for the DHCP and DNS servers.

It provides a single-pane-of-glass view of our IP address space. It's pretty critical for us because the whole organization depends on it for IP address assignments. We have a big network. To assign an IP, I don't want to go to different servers or give the wrong IP. I can just go to Address Manager, which gives me a complete view of everything. Even while troubleshooting, I don't have to jump through two different things or four different things to solve a problem.

It's flexible. For example, just the day before yesterday, I ended up upgrading it from one version to two jumps. It happened pretty seamlessly. In the past, I had to jump, for example, from 9.1.0 to 9.1.1 and so on, but recently, even though we were down two versions, we were able to do it in one shot. That was big for me.

It has helped reduce human error, especially if you're looking at it from the perspective of having one pane. You don't want IP conflicts. If I was using two different platforms for my big organization, it's possible that I could assign the same IP to something else, and then there would be a conflict. It reduces errors in that sense because you have one Address Manager that provides a complete view of the organization. If I assign an IP, it's one IP that we know about.

It reduces downtime. For example, while troubleshooting an issue, if I had to look at several panes, it could take me an hour to get to the bottom of the issue, whereas, with BlueCat, I can literally jump into my Address Manager and look for that specific IP. I get to know immediately which subnet it is. I can then track it within two or three minutes.

It has helped to consolidate tools. We are currently doing consolidation. We are integrating with another company, and in addition to DHCP, we are about to get BlueCat for DNS as well. We are in the process of working with BlueCat to move DNS from AD to BlueCat.

It has definitely helped free up our IT staff for other projects.

It's a critical infrastructure piece. This is where all the IPs are named for the whole organization. It's a big deal. It has all the features related to DNS and DHCP. It's pretty amazing.

It's pretty robust. I haven't experienced any issues with it since I've been working with it. 

It's easy to use and easy to understand. It's pretty user-friendly. I like its user interface. It's pretty easy to use once you get around it. With the new version of the software, they changed the whole interface. From version 9.1 to 9.3, it's a totally different interface. The new interface is even better. 

The DNS and DHCP servers for guests are separated from the main organization. A lot of times, it doesn't allow you to choose a default IP space. When I log in to the GUI, it doesn't default to where I want it to be. So far, I haven't been able to find out how to change or specify that so that it defaults to a particular space, such as the main org. If I'm looking for the IP space for guests, I need to toggle and go to the guest site. Most of the time, I want the IP space for the org to be my main space, but it doesn't give me the ability to do that, or I haven't been able to find that over the last two years. I want the org one to be the default one, but a lot of time, it defaults to the guest.

The company has been using it for years. I've been using it for about two years since I've been with the company.

It hasn't broken. Since I've been here, the application itself has never broken. In the past two years, we haven't had any problem with it, not even one single day. That's something huge in my field.

We have more than 15 sites. We have more than 50,000 employees.

I love their customer service. They are pretty awesome. I've been working with them over the last few weeks on the version upgrade. I'd rate them a 10 out of 10. They haven't made me upset yet.

An example of their service is that I made a mistake today where instead of putting in a ticket as a standard request, I put it in as urgent. After I hit submit, I got a conference invite within a minute because it was urgent. I thought that was exceptionally fast. I don't remember that with Infoblox or any other organization.

Before I joined the company, I used a totally different platform. This was new to me, but I was able to get around it without any issues. So, there is ease of use.

I used Infoblox previously. Compared to Infoblox, I found BlueCat easier to use. When I used Infoblox, my networking experience wasn't that great. That might have been a part of the issue. It felt more difficult for me to use, but when I came to this organization, they had BlueCat, and it was totally different. It was the same concept but a different platform. I didn't have any difficulty with it. I was able to jump in and use it. So, if I have to compare these two, it was easier for me to use BlueCat.

I wasn't involved in its deployment. The deployment was done before I joined this organization.

In terms of maintenance, they require us to keep up with upgrades.

It provides a good service and experience. There is a single pane of glass, and Address Manager provides a full view of everything. Most solutions do have that, but the big thing for me is stability and not having any issues for a long time. When we had Infoblox, the remote sites would die pretty often. All of the sudden, the site wouldn't receive IP addresses because the little box at the site died. You have to go and either kill the process completely or reboot the device. That was a problem. I have not seen that with BlueCat. We have more than 15 appliances at different locations, not just a single one. Over the past two years that I've been around, none has gone down.

To someone at an organization who doesn’t think that they need a full-stack, integrated DDI management solution, I would say that in our current situation, for some reason, we ended up not combining DHCP and DNS. We only had the DHCP and then DNS was being done by AD. That caused us a tremendous amount of problems in terms of just integrating systems and so on. So, it would make more sense to have an integrated full stack of it so that it's doing everything that you need instead of having it piecemeal. That became very prominent when we were doing our merger with the new company. They were using the full stack of it, and we were not.

Overall, I'd rate it a 10 out of 10.

We use BlueCat Integrity to deliver DNS service to our customers.

We use the solution throughout our entire network environment.

BlueCat Integrity has an intuitive interface, making it easy to use.

It offers a unified view of our IP address space through a single-pane-of-glass interface. The unified view is essential because we can implement all the solutions while having visibility in this dashboard.

BlueCat Integrity is highly flexible. It can be used in a wide range of situations and offers numerous options for integration.

BlueCat Integrity has helped us accelerate the product implementation process and reduce the time spent on DNS.

We have saved around five hours a week per technician for troubleshooting because it is all done automatically now. This frees up their time to focus on other security products.

Since implementing BlueCat Integrity we have not had any downtime in the network.

The most valuable feature is the IPAMs, which provide visibility into all the IP addresses on the network.

The technical support is slow and has room for improvement.

I have been using BlueCat Integrity for two years.

BlueCat Integrity is highly stable.

BlueCat Integrity's technical support is unsatisfactory because they are slow to respond, and we consistently find ourselves having to reiterate our issues to them. That is why we opt for partner support instead.

Negative

We previously used Azure DNS and switched to BlueCat Integrity because it offered better visibility into the IPs.

Compared to Microsoft, BlueCat Integrity is an enterprise DNS solution that provides us with peace of mind and enables us to concentrate on other tasks without experiencing any failures.

The implementation took slightly longer compared to the implementations we have completed for other products.

We used an implementation partner service.

We have witnessed a return on investment within two years of implementing BlueCat Integrity.

Compared to other solutions, BlueCat Integrity offers a competitive price.

I give BlueCat Integrity a ten out of ten.

We replaced our legacy solution used to manage our network with BlueCat Integrity, a vendor-backed solution.

BlueCat Integrity is easy to use for end users and not difficult for administrators. I have used much more difficult solutions that are not directly related to DDI. For end users, the solution is intuitive on a daily basis.

It provides a single pane of glass view for our IP address space, which is important for our organization.

BlueCat Integrity is flexible and user-friendly for our end users.

BlueCat Integrity has helped improve our organization by simplifying the end user's experience and improving our integration with third parties. 

Managing our DDI infrastructure globally is simple, and BlueCat's personalized relationship with us is valuable to our organization.

The interface is good, better than what we were used to.

The integration has room for improvement.

Everything related to automation can be improved.

The deployment process needs to be simplified.

I have been using BlueCat Integrity for ten years.

Yes. In-house built solution, lacking lots of features, complex to support and almost impossible to evolve or enhance with new functionalities (e.g.: IPv6 support)

The deployment took around three years because we were migrating from our pre-existing in-house tool.

The solution was deployed through an in-house team with support from BlueCat's professional services, who played a critical role in the success of our migration.

I would rate BlueCat Integrity eight out of ten.

Our company includes sixteen OS staff who use the solution for segment server management and ILO code. 

Of the twenty-four segments available, we currently use four. 

The solution includes automatic management of segments. 

The solution does not export reports in a comprehensive format that allows us to see usage, administrators, VLAN, and backups. 

A reporting format similar to Infoblox would be beneficial because theirs include VLAN and function information, LAN or WAN determinations, number of segments, usage, and backups. 

I have been using the solution for one year. 

The solution is stable. 

The solution is scalable.

I would prefer the last sixteen management segments be handled through Infoblox because it is better at scaling. 

Technical support is knowledgeable but responses are often delayed. 

Neutral

The initial setup is straightforward. 

Ongoing administration includes reinitiating a license that includes technical support. 

Infoblox provides better scaling and includes reports with functional information that is comprehensive. 

I rate the solution a seven out of ten. 

I mainly use Adaptive DNS for IP address management.

Adaptive DNS's best feature is DDoS protection, which stops malware and network security attacks.

Adaptive DNS only supports AWS for network automation and cloud computing and would be improved if it also supported other options like Azure or Google Cloud. In the next release, Adaptive DNS should add an option for users to migrate their IPv4 versions to v6 via cloud apps.

I've been using BlueCat Adaptive DNS for five years.

Adaptive DNS is very stable.

Adaptive DNS is scalable.

BlueCat's technical support is very good.

Positive

We also use Infoblox, but Adaptive DNS is more stable and secure.

The initial setup was very easy and could be handled even by an undergraduate engineer. The deployment time is fast, but it depends on the number of networks being used - a single network takes hardly ten minutes, but a hundred would take an hour to ninety minutes.

Adaptive DNS's price depends on your network ranges, the services you want, and the level of support you require.

I would advise other users to go for Adaptive DNS without hesitation, and I'd rate it nine out of ten.