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Amazon Route 53 vs BlueCat Integrity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.1
Organizations experience significant ROI with Amazon Route 53, citing time savings, enhanced security, and operational benefits despite higher costs.
Sentiment score
5.6
BlueCat Integrity enhances efficiency and reduces costs with automation, tool consolidation, and improved availability, achieving significant expense reductions.
The main factors are time-saving and security, even if the cost is slightly higher.
Technical Owner at Harman International
As we are migrating other tools into this one, there can be 30% to 40% cost savings.
System Engineer at a aerospace/defense firm with 501-1,000 employees
We did see a return on investment as we only have a team of six who are managing BlueCat Integrity infrastructure 24/7, and with the help of automation, we were able to reduce the headcount as we automated most of the requests using BlueCat Integrity API.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
The consolidation of five different tools into one BlueCat solution did provide savings.
DevOps at a marketing services firm with 10,001+ employees
 

Customer Service

Sentiment score
6.0
Amazon Route 53 support is effective, with premium plans offering faster responses, but lower-tier plans face longer wait times.
Sentiment score
8.4
BlueCat Integrity's customer service is highly praised for responsiveness, expertise, and effective support, though some experienced slower responses.
Amazon services are very stable, and there are few problems.
Cloud Specialist at TCL Tech
Amazon's customer support is very good with a quick response time.
AWS Cloud Architect at WHY Global Services
They provide a normal developer level of support, and within twenty-four hours for non-critical issues, which is acceptable for us.
Technical Owner at Harman International
At that tier, when you are willing to pay for it, their support level is impeccable.
Engineering Specialist at Community Health Systems
I would give the support a score of 10.
Senior Network Engineer at a tech vendor with 10,001+ employees
The support from BlueCat was exceptional, as all issues were addressed without any major impacts, with support being very quick and faster compared to the previous vendor we had.
Senior Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.2
Amazon Route 53 offers seamless scalability and high availability in DNS management, praised for ease of use despite higher costs.
Sentiment score
7.9
BlueCat Integrity offers scalable growth and efficient management, though cost concerns persist with server requirements for global deployments.
We haven't faced any scalability issues, thanks to its integration with AWS services.
AWS and DevOps Engineer at a tech services company with 11-50 employees
The scalability is maintained by AKS, and Route 53's scalability part is primarily involved with load balancing.
Software Engineer - Backend at InfinID • FullTime
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
.Net Developer at Freelance
Currently, we are at over 150 BlueCat Integrity devices, running at least 70 primary mainstream hospitals and over 1,200 clinical locations.
Engineering Specialist at Community Health Systems
If we have the virtual infrastructure up and ready, we can scale without a need for licensing.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Regarding scalability, our solution has so many servers and so much redundancy, and we did not even get into a point where we needed to add more servers because of load.
Senior Network Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Amazon Route 53 is highly rated for stability with 99.99% uptime, but users recommend routine monitoring for optimal performance.
Sentiment score
8.1
BlueCat Integrity is highly stable and reliable, with excellent uptime and performance despite occasional external or virtualization challenges.
We use auto-scaling groups to manage load.
AWS and DevOps Engineer at a tech services company with 11-50 employees
The solution is stable.
Technical Owner at Harman International
I have not experienced any outages or downtime.
Software Engineer - Backend at InfinID • FullTime
With the assistance of BlueCat Integrity and re-architecting, redesigning, and redeploying, our failure rate has gone to zero.
Engineering Specialist at Community Health Systems
BlueCat Integrity is a platform that is mature and that we can trust.
Senior Network Engineer at a tech vendor with 10,001+ employees
We encountered a couple of situations where our BlueCat Integrity Address Manager was in a hung state, requiring us to rebuild it after performing an upgrade.
Senior Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Users seek improved automation, security, customization, integration, pricing, support, and easier setup for Amazon Route 53 services.
BlueCat Integrity users desire improved security, reporting, UI, cloud support, documentation, integration, automation, IPv6 tools, deployment, updates, support, and customization.
There could be improvements in the configuration process, particularly in the options provided during setup, such as subdomain configurations and certificate management.
AWS and DevOps Engineer at a tech services company with 11-50 employees
They need to ensure that the threats reported on are actual threats.
Architect at a financial services firm with 5,001-10,000 employees
Even though AWS is available at multiple regions, but within a region, if they can expand their availability domains, that would further give the comfort to the customer because the services will be delivered as nearer to the customer as possible.
General Manager at Vodafone Idea Ltd.
One has to be very clear with their requirements in terms of what they want to achieve in the target design before making a purchase decision.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
The API aspect could be improved with more use cases and better handling of object attributes.
System Engineer at a aerospace/defense firm with 501-1,000 employees
In order to update this environment with 150 plus devices, I have to go through one at a time.
Engineering Specialist at Community Health Systems
 

Setup Cost

Amazon Route 53 offers usage-based pricing, balancing competitiveness with potential high costs for traffic-intensive sites, valued by enterprises.
BlueCat Integrity is appreciated for its competitive pricing and flexibility, offering good value compared to Infoblox and SolarWinds.
They are not cheap.
General Manager at Vodafone Idea Ltd.
Route 53 is more expensive.
Cloud Specialist at TCL Tech
The pricing of Route 53 is slightly higher compared to other services, however, it is justified by its high availability and reliability.
AWS and DevOps Engineer at a tech services company with 11-50 employees
Our licensing model with BlueCat Integrity is cheaper than Infoblox.
System Engineer at a aerospace/defense firm with 501-1,000 employees
I heard that it wasn't that expensive, and what BlueCat offered for the price was very worthwhile.
DevOps at a marketing services firm with 10,001+ employees
We did see a cost reduction in overall infrastructure as BlueCat Integrity offered services at much more effective rates compared to other OEMs.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Valuable Features

Amazon Route 53 offers scalable, user-friendly DNS management with seamless AWS integration, robust routing, monitoring, and comprehensive security features.
BlueCat Integrity excels in reliability, ease of use, automation, scalability, and real-time management, enhancing network efficiency and stability.
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
.Net Developer at Freelance
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
Architect at a financial services firm with 5,001-10,000 employees
Amazon Route 53 is beneficial for managing traffic and domain names, offering features like latency-based routing and multi-deployment options.
AWS and DevOps Engineer at a tech services company with 11-50 employees
Centralized management is the number one and most critical advantage.
Engineering Specialist at Community Health Systems
The primary benefit my previous company realized from using BlueCat Integrity was that it was very cost-effective.
Senior Engineer at a tech vendor with 5,001-10,000 employees
BlueCat Integrity provides a single-pane-of-glass view of the IP address space through integration of all infrastructure with BlueCat Integrity's Address Manager.
Lead Engineer at a consultancy with 11-50 employees
 

Categories and Ranking

Amazon Route 53
Ranking in Managed DNS
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
No ranking in other categories
BlueCat Integrity
Ranking in Managed DNS
3rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
29
Ranking in other categories
IP Address Management (IPAM) Tools (1st), DDI (1st)
 

Mindshare comparison

As of May 2026, in the Managed DNS category, the mindshare of Amazon Route 53 is 12.8%, up from 6.2% compared to the previous year. The mindshare of BlueCat Integrity is 2.0%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS Mindshare Distribution
ProductMindshare (%)
Amazon Route 5312.8%
BlueCat Integrity2.0%
Other85.2%
Managed DNS
 

Featured Reviews

NV
Technical Lead - Cloud at a comms service provider with 1,001-5,000 employees
Security and monitoring features enhance website protection and DNS management effortlessly
For Amazon Route 53, improvements I see include the need for a DNS firewall and a domain-based SSL checker security feature. DNS security is the most important part for me. I feel that whenever you host any kind of website, the first and most important thing is to protect it with a valid SSL. The secure socket layer is essential for the HTTPS green lock in the browser. If I forget to deploy SSL on a website and if my domain hosting is under Amazon Route 53, there should be a mechanism that Amazon Route 53 protects the insecure website using SSL, a thing that the end user does not know whether the SSL certificate comes from the domain, meaning from Amazon Route 53 or from the website.
Bob Fuller - PeerSpot reviewer
Engineering Specialist at Community Health Systems
Centralized DDI management has transformed our hospitals and now cuts manual effort to a minimum
There is not much to dislike about it. It is not a Microsoft product. It is based on Linux. I am a Microsoft guy learning to run these Linux environments. So there is a little bit of a learning curve there if you are not already a native or natural Linux user. We do have to patch our environments, probably quarterly, with hot fixes or updates that we have to apply. Updates and maintenance and applying them could be improved. Unfortunately, we can only do them one at a time. We have to follow them sequentially. We cannot do them all in mass. That does become a problem for us, especially if we have a zero-day threat that is sitting out there that is live. If I cannot update my environment within moments, then I am challenged. In order to update this environment with 150 plus devices, I have to go through one at a time. That can take us several days to be able to patch. Our API is the only automation capability. Our networking team who provisions our new networks as we build a new environment or a new site or we acquire a new organization handles a lot of that through automation via API. They provision and build up the permissions and rights and access model for each new network and sub-network. We are considering and trying to determine if we need to get even more automated and whether or not we need to leverage more API capability. We are building a team of automation engineers, and they are looking around and digging to find something to work on. We could do some more automation, but what would we do? We still have not figured out what else we would do. For my team that runs the actual BlueCat Integrity environment, we do not use API automation. Our networking team who provisions and builds the new networks handles that via API. We have thought about going through more in-depth automation, but we cannot find a good use case for it in terms of what level of engagement we want to take with it and how dedicated we want to be to become a development shop. That is still on the wings and we are trying to figure out if this is something that we can handle, or do we continually have to rely upon an external developer. BlueCat Integrity does not develop for us. They have a certain level of liability that they will not accept when it comes to automation and scripting through their API. They say they will guide us, but they will not do it for us.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Manufacturing Company
7%
Outsourcing Company
6%
Manufacturing Company
12%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise9
Large Enterprise13
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise24
 

Questions from the Community

Azure DNS or Amazon Route 53?
Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes...
What needs improvement with Amazon Route 53?
There is always a scope for improvement when it comes to price. Even though AWS is available at multiple regions, but within a region, if they can expand their availability domains, that would furt...
What is your primary use case for Amazon Route 53?
We are not using AWS for ourselves, but we create solutions on AWS products for our customers. Majorly it is EC2, RDS, and in certain cases, we also do Kubernetes and then storage solutions, networ...
What needs improvement with BlueCat Adaptive DNS?
Regarding what I dislike about BlueCat Integrity, they have improved the interface right now. It is more modern, and we are even using the new version. All the automation is good. I believe they co...
What is your primary use case for BlueCat Adaptive DNS?
BlueCat Integrity is one of my main roles here, and we use it a lot. We use BlueCat Integrity as our main DDI function. DDI stands for DHCP, DNS and IPAM, and we use the full functionality that Blu...
What advice do you have for others considering BlueCat Adaptive DNS?
BlueCat Integrity's automation capabilities are pretty good, and we have been using it a lot. I would rate this review a 10.
 

Also Known As

Route 53
BlueCat Adaptive DNS, BlueCat Automation Manager, BlueCat DDI
 

Overview

 

Sample Customers

Hess, Expedia, Kelloggs, Philips, HyperTrack
Computer Sciences Corporation
Find out what your peers are saying about Amazon Route 53 vs. BlueCat Integrity and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.