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Amazon Route 53 vs BlueCat Integrity comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.7
Amazon Route 53 offers significant ROI through time savings and security, despite some users noting higher costs.
Sentiment score
5.2
BlueCat Integrity enhances ROI by automating data management, cutting costs, and reducing engineering time by approximately 87%.
The main factors are time-saving and security, even if the cost is slightly higher.
Technical Owner at Harman International
I have seen a return on investment, as there are fewer employees needed due to using BlueCat Integrity, which cuts down costs.
Manager, Operations & Maintenance at a tech vendor with 51-200 employees
As we are migrating other tools into this one, there can be 30% to 40% cost savings.
System Engineer at a aerospace/defense firm with 501-1,000 employees
We did see a return on investment as we only have a team of six who are managing BlueCat Integrity infrastructure 24/7, and with the help of automation, we were able to reduce the headcount as we automated most of the requests using BlueCat Integrity API.
Dns architect at a outsourcing company with 5,001-10,000 employees
 

Customer Service

Sentiment score
6.5
Amazon Route 53's customer service is highly praised, though basic plan users encounter delays compared to premium plans.
Sentiment score
6.5
BlueCat Integrity's customer service is praised for responsiveness and personalized support, though documentation improvements are needed; ratings range from 6 to 10.
Amazon's customer support is very good with a quick response time.
AWS Cloud Architect at WHY Global Services
I would rate the technical support of Amazon Route 53 at nine on a scale of ten.
Dev Ops Engineer at Paydoh
They provide a normal developer level of support, and within twenty-four hours for non-critical issues, which is acceptable for us.
Technical Owner at Harman International
At that tier, when you are willing to pay for it, their support level is impeccable.
Engineering Specialist at Community Health Systems
I would give the support a score of 10.
Senior Network Engineer at a tech vendor with 10,001+ employees
The support from BlueCat was exceptional, as all issues were addressed without any major impacts, with support being very quick and faster compared to the previous vendor we had.
Senior Engineer at a tech vendor with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
8.2
Amazon Route 53 offers scalability, AWS integration, easy management, and high ratings, with some concern over higher costs.
Sentiment score
6.6
BlueCat Integrity effectively manages large networks with automation, APIs, and seamless cloud integration, despite potential cost concerns.
I find Amazon Route 53 scalable, with functionalities such as multi-region, multi-ACs, and multi-domains, making it a suitable choice for high availability through load balancers.
Dev Ops Engineer at Paydoh
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
.Net Developer at Freelance
Scalability became more challenging as they expanded the product line.
Architect at a financial services firm with 5,001-10,000 employees
Currently, we are at over 150 BlueCat Integrity devices, running at least 70 primary mainstream hospitals and over 1,200 clinical locations.
Engineering Specialist at Community Health Systems
If we have the virtual infrastructure up and ready, we can scale without a need for licensing.
Dns architect at a outsourcing company with 5,001-10,000 employees
Regarding scalability, our solution has so many servers and so much redundancy, and we did not even get into a point where we needed to add more servers because of load.
Senior Network Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.3
Amazon Route 53 is highly stable, consistently performing with rare issues, thanks to scalability, monitoring, and secure internet access.
Sentiment score
8.0
BlueCat Integrity is praised for stability and resilience, maintaining reliable performance and meeting uptime targets consistently.
The solution is stable.
Technical Owner at Harman International
I have not encountered any stability issues.
.Net Developer at Freelance
I have not seen any hiccups or issues with Amazon Route 53.
Lead Software Engineer at a tech services company with 1,001-5,000 employees
With the assistance of BlueCat Integrity and re-architecting, redesigning, and redeploying, our failure rate has gone to zero.
Engineering Specialist at Community Health Systems
BlueCat Integrity is a platform that is mature and that we can trust.
Senior Network Engineer at a tech vendor with 10,001+ employees
We encountered a couple of situations where our BlueCat Integrity Address Manager was in a hung state, requiring us to rebuild it after performing an upgrade.
Senior Engineer at a tech vendor with 5,001-10,000 employees
 

Room For Improvement

Amazon Route 53 could improve request handling, customization, security, analytics, and usability, while simplifying pricing for better user experience.
BlueCat Integrity needs interface modernization, enhanced automation, improved training, and better tools for efficient management and deployment.
They need to ensure that the threats reported on are actual threats.
Architect at a financial services firm with 5,001-10,000 employees
Even though AWS is available at multiple regions, but within a region, if they can expand their availability domains, that would further give the comfort to the customer because the services will be delivered as nearer to the customer as possible.
General Manager at Vodafone Idea Ltd.
There is room for improvement in restricting access through one website from S3 buckets.
Technical Owner at Harman International
One has to be very clear with their requirements in terms of what they want to achieve in the target design before making a purchase decision.
Dns architect at a outsourcing company with 5,001-10,000 employees
One of the improvements I would like to see is stronger built-in security and DNS hardening guidance, particularly for externally exposed domains.
Senior Software Engineer at Alstom
The API aspect could be improved with more use cases and better handling of object attributes.
System Engineer at a aerospace/defense firm with 501-1,000 employees
 

Setup Cost

Amazon Route 53's pricing is volume-based and pay-per-use, offering scalability and reliability, though it can be costly.
BlueCat Integrity offers competitive pricing with flexible licensing, seen as cost-effective compared to competitors like Infoblox.
They are not cheap.
General Manager at Vodafone Idea Ltd.
My impression of BlueCat Integrity's licensing model is positive, as it is a one-time license cost that greatly impacts budgeting and renewal processes, avoiding ongoing charges for feature usage.
Senior DDI Architect at a tech vendor with 10,001+ employees
Our licensing model with BlueCat Integrity is cheaper than Infoblox.
System Engineer at a aerospace/defense firm with 501-1,000 employees
I heard that it wasn't that expensive, and what BlueCat offered for the price was very worthwhile.
DevOps at a outsourcing company with 10,001+ employees
 

Valuable Features

Amazon Route 53 provides scalable DNS management, fast resolution, versatile routing, and integrates seamlessly with AWS services for diverse deployments.
BlueCat Integrity offers centralized DNS, DHCP, and IPAM management with ease of use, strong security, and robust automation.
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
.Net Developer at Freelance
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
Architect at a financial services firm with 5,001-10,000 employees
Keeping everything within AWS, including the DNS resolver in a single VPC and protected, significantly improves security and compliance, and everything is logged into CloudTrail and monitored via CloudWatch.
Dev Ops Engineer at Paydoh
Centralized management is the number one and most critical advantage.
Engineering Specialist at Community Health Systems
The primary benefit my previous company realized from using BlueCat Integrity was that it was very cost-effective.
Senior Engineer at a tech vendor with 5,001-10,000 employees
BlueCat Integrity provides a single-pane-of-glass view of the IP address space through integration of all infrastructure with BlueCat Integrity's Address Manager.
Lead Engineer at a consultancy with 11-50 employees
 

Categories and Ranking

Amazon Route 53
Ranking in Managed DNS
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
BlueCat Integrity
Ranking in Managed DNS
3rd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
45
Ranking in other categories
IP Address Management (IPAM) Tools (1st), DDI (1st)
 

Mindshare comparison

As of November 2026, in the Managed DNS category, the mindshare of Amazon Route 53 is 11.9%, up from 8.2% compared to the previous year. The mindshare of BlueCat Integrity is 2.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS Mindshare Distribution
ProductMindshare (%)
Amazon Route 5311.9%
BlueCat Integrity2.3%
Other85.8%
Managed DNS
 

Featured Reviews

Mahadev Metre - PeerSpot reviewer
Dev Ops Engineer at Paydoh
Centralized DNS management has improved secure routing, monitoring, and compliance for our domains
The most valuable features of Amazon Route 53 that I have found include hosted zones, which allow us to configure domains for different hosted zones, a crucial aspect for sectors such as banking and finance that require DC and DR for data disaster recovery, as well as the ability to add alias records, such as A and CNAME records. This enables us to manage subdomains easily, such as us-sub.com under the main domain us.com, which is generated and trusted by ACM. Additionally, Amazon Route 53 includes a useful DNS firewall feature. The integration of Amazon Route 53 with AWS services optimizes our infrastructure management, as today's architecture is migrated to serverless. Keeping everything within AWS, including the DNS resolver in a single VPC and protected, significantly improves security and compliance, and everything is logged into CloudTrail and monitored via CloudWatch.
Bob Fuller - PeerSpot reviewer
Engineering Specialist at Community Health Systems
Centralized DDI management has transformed our hospitals and now cuts manual effort to a minimum
There is not much to dislike about it. It is not a Microsoft product. It is based on Linux. I am a Microsoft guy learning to run these Linux environments. So there is a little bit of a learning curve there if you are not already a native or natural Linux user. We do have to patch our environments, probably quarterly, with hot fixes or updates that we have to apply. Updates and maintenance and applying them could be improved. Unfortunately, we can only do them one at a time. We have to follow them sequentially. We cannot do them all in mass. That does become a problem for us, especially if we have a zero-day threat that is sitting out there that is live. If I cannot update my environment within moments, then I am challenged. In order to update this environment with 150 plus devices, I have to go through one at a time. That can take us several days to be able to patch. Our API is the only automation capability. Our networking team who provisions our new networks as we build a new environment or a new site or we acquire a new organization handles a lot of that through automation via API. They provision and build up the permissions and rights and access model for each new network and sub-network. We are considering and trying to determine if we need to get even more automated and whether or not we need to leverage more API capability. We are building a team of automation engineers, and they are looking around and digging to find something to work on. We could do some more automation, but what would we do? We still have not figured out what else we would do. For my team that runs the actual BlueCat Integrity environment, we do not use API automation. Our networking team who provisions and builds the new networks handles that via API. We have thought about going through more in-depth automation, but we cannot find a good use case for it in terms of what level of engagement we want to take with it and how dedicated we want to be to become a development shop. That is still on the wings and we are trying to figure out if this is something that we can handle, or do we continually have to rely upon an external developer. BlueCat Integrity does not develop for us. They have a certain level of liability that they will not accept when it comes to automation and scripting through their API. They say they will guide us, but they will not do it for us.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
9%
Comms Service Provider
6%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise9
Large Enterprise13
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise7
Large Enterprise48
 

Questions from the Community

Azure DNS or Amazon Route 53?
Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes...
What needs improvement with Amazon Route 53?
Some improvements I suggest for Amazon Route 53 include considering an accelerated recovery time that should be less than sixty minutes for a production environment, simplifying multi-account and m...
What is your primary use case for Amazon Route 53?
My usual use cases for Amazon Route 53 involve using it for our company domain, domain purpose, DNS resolution, domain registration for our company, health checks of our monitoring domains, and tra...
What needs improvement with BlueCat Adaptive DNS?
BlueCat Integrity can be improved by ensuring that it provides more detailed information for IP address lookups, as sometimes it fails to give essential host or server details, which can hinder acc...
What is your primary use case for BlueCat Adaptive DNS?
My main use case for BlueCat Integrity is checking IP addresses to determine where they belong, particularly in a US-based manufacturing company for internal IP addresses. I use it to identify whic...
What advice do you have for others considering BlueCat Adaptive DNS?
I would rate BlueCat Integrity an 8.5 out of 10. I chose an 8.5 rating because it simplifies my tasks and delivers precise results, while I deducted 1.5 points due to the need for additional featur...
 

Also Known As

Route 53
BlueCat Adaptive DNS, BlueCat Automation Manager, BlueCat DDI
 

Overview

 

Sample Customers

Hess, Expedia, Kelloggs, Philips, HyperTrack
Computer Sciences Corporation
Find out what your peers are saying about Amazon Route 53 vs. BlueCat Integrity and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.