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Amazon Route 53 vs Infoblox DDI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.1
Organizations experience significant ROI with Amazon Route 53, citing time savings, enhanced security, and operational benefits despite higher costs.
Sentiment score
6.0
Infoblox DDI provides high ROI by improving efficiency and is ideal for large environments despite its high cost.
The main factors are time-saving and security, even if the cost is slightly higher.
Technical Owner at Harman International
Infoblox offers an ROI that saves time and money.
Systems security engineer at Secure Networks Ltd
Integrating DDI offers more efficient return on investment compared to implementing DHCP, DNS security, and IP address management separately.
Director at Infosonik Systems Ltd
 

Customer Service

Sentiment score
6.0
Amazon Route 53 support is effective, with premium plans offering faster responses, but lower-tier plans face longer wait times.
Sentiment score
7.9
Infoblox DDI support is seen as professional and effective, despite mixed feedback on response times and costs.
Amazon services are very stable, and there are few problems.
Cloud Specialist at TCL Tech
Amazon's customer support is very good with a quick response time.
AWS Cloud Architect at WHY Global Services
They provide a normal developer level of support, and within twenty-four hours for non-critical issues, which is acceptable for us.
Technical Owner at Harman International
Whenever we have an issue, they are very helpful.
Network engineer at a comms service provider with 201-500 employees
The customer service and support are fantastic.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
8.2
Amazon Route 53 offers seamless scalability and high availability in DNS management, praised for ease of use despite higher costs.
Sentiment score
7.1
Infoblox DDI is scalable and flexible, ideal for multinational corporations, but its cost may deter smaller enterprises.
We haven't faced any scalability issues, thanks to its integration with AWS services.
AWS and DevOps Engineer at a tech services company with 11-50 employees
The scalability is maintained by AKS, and Route 53's scalability part is primarily involved with load balancing.
Software Engineer - Backend at InfinID • FullTime
Amazon Route 53 is scalable as I use automation with YML files to handle scalability needs, and it works well.
.Net Developer at Freelance
InfoBlox DDI is very scalable, offering both physical and virtual box solutions.
Director at Infosonik Systems Ltd
I rate the scalability of Infoblox as eight out of ten.
Systems security engineer at Secure Networks Ltd
 

Stability Issues

Sentiment score
8.3
Amazon Route 53 is highly rated for stability with 99.99% uptime, but users recommend routine monitoring for optimal performance.
Sentiment score
8.2
Infoblox DDI is stable, integrates well with virtualization, has improved hardware, easy deployment, and responsive support.
We use auto-scaling groups to manage load.
AWS and DevOps Engineer at a tech services company with 11-50 employees
The solution is stable.
Technical Owner at Harman International
I have not experienced any outages or downtime.
Software Engineer - Backend at InfinID • FullTime
I am not seeing any issues while deploying because the deployment process is very easy and simple with straightforward steps.
Senior Associate at ProTechmanize Solutions (P) Ltd.
Infoblox encounters some glitches, making it not entirely super stable.
Systems security engineer at Secure Networks Ltd
 

Room For Improvement

Users seek improved automation, security, customization, integration, pricing, support, and easier setup for Amazon Route 53 services.
Infoblox DDI needs better integrations, faster GUI, scalability enhancements, and pricing adjustments to broaden its SMB appeal.
There could be improvements in the configuration process, particularly in the options provided during setup, such as subdomain configurations and certificate management.
AWS and DevOps Engineer at a tech services company with 11-50 employees
They need to ensure that the threats reported on are actual threats.
Architect at a financial services firm with 5,001-10,000 employees
Even though AWS is available at multiple regions, but within a region, if they can expand their availability domains, that would further give the comfort to the customer because the services will be delivered as nearer to the customer as possible.
General Manager at Vodafone Idea Ltd.
It would be helpful if we can log in and click on the server, and have the CLI pop up directly instead of using third-party software, like PuTTY.
DDI Engineer at a non-profit with 1-10 employees
The commercial pricing could be reduced to attract more small customers.
Director at Infosonik Systems Ltd
I have experienced instances where a URL was triggered by Infoblox even though it was not accessed.
Systems security engineer at Secure Networks Ltd
 

Setup Cost

Amazon Route 53 offers usage-based pricing, balancing competitiveness with potential high costs for traffic-intensive sites, valued by enterprises.
Infoblox DDI is a premium solution for medium to large enterprises, offering advanced features and simplified subscription licensing.
They are not cheap.
General Manager at Vodafone Idea Ltd.
Route 53 is more expensive.
Cloud Specialist at TCL Tech
The pricing of Route 53 is slightly higher compared to other services, however, it is justified by its high availability and reliability.
AWS and DevOps Engineer at a tech services company with 11-50 employees
The pricing is quite expensive, which is why I recommend it for medium and large enterprises and not for small businesses.
DDI Engineer at a non-profit with 1-10 employees
InfoBlox DDI is a premium product and is relatively expensive compared to other solutions in the market.
Director at Infosonik Systems Ltd
Infoblox DDI's pricing is quite high compared to others.
Network engineer at a comms service provider with 201-500 employees
 

Valuable Features

Amazon Route 53 offers scalable, user-friendly DNS management with seamless AWS integration, robust routing, monitoring, and comprehensive security features.
Infoblox DDI efficiently manages network services with a user-friendly interface, robust security, and scalable deployment options.
I find Amazon Route 53 valuable for its ability to manage DNS records and efficiently route traffic with features like failover routing and geolocation routing.
.Net Developer at Freelance
They do not alert on non-actionable items, making their alerts reliable and focused on concerns that matter.
Architect at a financial services firm with 5,001-10,000 employees
Amazon Route 53 is beneficial for managing traffic and domain names, offering features like latency-based routing and multi-deployment options.
AWS and DevOps Engineer at a tech services company with 11-50 employees
These features make Infoblox DDI preferable because users can get any kind of support, and the UI is easily trainable.
DDI Engineer at a non-profit with 1-10 employees
The DDI solution is valuable for its ability to integrate DHCP, DNS security, and IP address management, along with threat intelligence into one platform.
Director at Infosonik Systems Ltd
The DNS component of Infoblox DDI is the most valuable feature for us because it includes DNSSEC for DNS security.
Network engineer at a comms service provider with 201-500 employees
 

Categories and Ranking

Amazon Route 53
Ranking in Managed DNS
2nd
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Infoblox DDI
Ranking in Managed DNS
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
12
Ranking in other categories
DDI (2nd)
 

Mindshare comparison

As of February 2026, in the Managed DNS category, the mindshare of Amazon Route 53 is 11.0%, up from 6.9% compared to the previous year. The mindshare of Infoblox DDI is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS Market Share Distribution
ProductMarket Share (%)
Amazon Route 5311.0%
Infoblox DDI2.5%
Other86.5%
Managed DNS
 

Featured Reviews

NV
Technical Lead - Cloud at a comms service provider with 1,001-5,000 employees
Security and monitoring features enhance website protection and DNS management effortlessly
For Amazon Route 53, improvements I see include the need for a DNS firewall and a domain-based SSL checker security feature. DNS security is the most important part for me. I feel that whenever you host any kind of website, the first and most important thing is to protect it with a valid SSL. The secure socket layer is essential for the HTTPS green lock in the browser. If I forget to deploy SSL on a website and if my domain hosting is under Amazon Route 53, there should be a mechanism that Amazon Route 53 protects the insecure website using SSL, a thing that the end user does not know whether the SSL certificate comes from the domain, meaning from Amazon Route 53 or from the website.
SP
Senior Associate at ProTechmanize Solutions (P) Ltd.
Centralized DNS security, DHCP, and IP management have simplified deployment and daily operations
Infoblox DDI is capable of fulfilling customer requirements from a DNS security, DHCP, and IPAM perspective. From a DNS perspective, Infoblox DDI is a good solution for DNS security and DNS resolution. Infoblox DDI provides automation through API, which allows us to fetch details from Infoblox DDI, giving us many ways to accomplish automation. For stability of Infoblox DDI, I would rate it eight out of ten. Infoblox DDI is a stable solution.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
8%
University
6%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise13
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

Azure DNS or Amazon Route 53?
Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes...
What do you like most about Amazon Route 53?
The most valuable features of the solution are the DNS, routing, and traffic features.
What needs improvement with Amazon Route 53?
I do not see any areas for improvement with Amazon Route 53 at the moment.
What needs improvement with Infoblox DDI?
Infoblox DDI could be slightly improved in terms of scalability. I am not able to comment on a more modernized or refreshed dashboard as I have not faced any issues so far. I am also not aware abou...
What is your primary use case for Infoblox DDI?
We are using all of the DDI components within Infoblox DDI ( /products/infoblox-ddi-reviews ), including DNS, DHCP, and IPAM. We are running it for operations within the government sector.
What advice do you have for others considering Infoblox DDI?
On the maintenance side, we only need to manage the hardware expiry date. Infoblox DDI provides hardware devices on time and also sends reminders for expiry. I cannot comment on health monitoring. ...
 

Also Known As

Route 53
No data available
 

Overview

 

Sample Customers

Hess, Expedia, Kelloggs, Philips, HyperTrack
Adobe, Aflac, UCSD, Airbus, Amgen, Apple
Find out what your peers are saying about Amazon Route 53 vs. Infoblox DDI and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.