Broadcom Clarity Reviews

I basicually use it for program management at financial services clients.

We primarily use it as a standalone program management tool.

Value streams, investment cases, road mapping, and fast destinations. These are the ones we use to manage stuff.

The risk management capability is good. It has a decent way of raising risk issues, connecting them to tasks or projects, and notifying users based on the access level.

I would like to see probably a little more features in terms of agile project delivery. It's mainly used as a program and project management tool, but it's not that great for agile projects.

Another major concern I see is usability. Many users I've worked with, including myself, feel that the application could improve in terms of user-friendliness.

I have been using it for three years. 

Stability is fine. The major concern I see is usability. Many users I've worked with, including myself, feel that the application could improve in terms of user-friendliness.

It is a scalable solution. Scalability is not an issue. I have seen it in an environment with around 20,000 users for one of my clients. 

ROI is good only when you're using it at a large scale. If you have a few users, it's not that good in terms of ROI.

We had to pay for licensing. It's costly. That's the main concern.

Overall, I would rate the solution a seven out of ten. It's been designed well and is very compliant with regulatory requirements. Security aspects are good in Clarity.

Clarity is pretty good for program management.

We use the solution to manage projects and provide reports for management.

You can find the statistics of the products, share reports, and open boxes. Additionally, its ease of use helps with project management.

The solution could improve the experience for the simple user by converging the comments and dashboards.

The stability is very good.

I rate the solution's scalability a six out of ten.

Support is complicated. You should probably try contacting Broadcom Clarity if you're seeking the best experience for end-users within your company. They have the expertise and resources necessary to address any issues promptly and effectively.

Positive

The initial setup is easy. It's an easy platform but primarily used by the IT team. The engineers usually use Primavera.

The solution is not more expensive.

A long time ago, I worked as an engineer and administrator for a device company. However, I worked there only briefly, handling importation for my company. I suppose it's because I lacked experience. The package had various tools available. We decided to try using it for our engineers and IT staff in the Philippines. However, it wasn't suitable, so we decided to buy Primavera for the engineers.

The company offers low-cost support and service. We don't need to change anything because the box code and tools are good. We have a code for configuration for our users. If they understand the new system, it's easy to request changes. They can modify the dashboard and configuration for specific data.

Overall, I rate the solution an eight out of ten.

Broadcom Clarity PPM's most valuable feature is the plenty of modules, such as portfolio, project, resource, and time.

Broadcom Clarity PPM could improve by adding advanced reporting in the tool. There are a lot of out-of-the-box reports, but I would like to see more advanced reporting.

I have been using Broadcom Clarity PPM for a few years.

Broadcom Clarity PPM has high availability.

The scalability of Broadcom Clarity PPM is very good.

Broadcom Clarity PPM's support has a very large team, larger than Planisware when it comes to technical support.

I have used other solutions other than Broadcom Clarity PPM, such as Planisware. Broadcom Clarity PPM is better than Planisware because they have the multi-road mapping feature. This feature gives clients very good visibility on what needs to be done and what will happen in let's say two or three years.

Broadcom Clarity PPM takes a couple of days to implement.

The price point of Broadcom Clarity PPM is less than Planisware. If a customer comes to me, and the cost is the main parameter for the selection of a tool, then I'll recommend Broadcom because cost-wise, they are less than other solutions.

If you have to train a consultant, certification costs around 3000 euros and Broadcom Clarity is only $250. There is a substantial difference.

I would recommend Broadcom Clarity PPM to others.

I rate Broadcom Clarity PPM a nine out of ten.

We use Broadcom Clarity PPM for business. We have many types of business cases which have to be approved, then once approved, we move them from idea to business case to project. We use the platform for different projects.

Broadcom Clarity PPM is a high-value product. It's amazing, and it helps us become productive. It's a nice product. It's helpful, and we can do a lot of things faster through Broadcom Clarity PPM.

We also love that the platform is scalable and very stable. We have trust in it, even from a self management perspective.

Easy to enhancements for any requirements In Clarity PPM environment VS other platforms.

Broadcom Clarity PPM has some areas for improvement, particularly its dashboard, because it's too slow. The look and feel of the platform need to be enhanced. The UX or user experience of Broadcom Clarity PPM also needs to be improved, e.g. sometimes when you need to do something on it, you need to click three or four times for the action to go through, instead of clicking just once.

An additional feature we'd like to see in the next release of Broadcom Clarity PPM is being able to communicate through the dashboard. If the dashboard enables us to communicate and shoot the message there, that would be amazing.

I've been using Broadcom Clarity PPM for 10 years, and I'm still using it, as I'm a technical person.

Broadcom Clarity PPM is very stable.

Broadcom Clarity PPM is a scalable platform.

The Broadcom Clarity PPM technical support is good. They always reply back to us. Support for the platform is amazing.

Broadcom Clarity PPM was really smoothly to install. There were no challenges with its initial setup. The deployment took three days. The installation of the software only took a little time, e.g. three days, but we spent two to three years with the configuration.

We used an external team for the implementation of Broadcom Clarity PPM, particularly just for them to give their inputs. We used Ignite as the third party.

Broadcom Clarity PPM costs us $500K, and that's only for the installation and kick off within the first year. For each succeeding year, it'll cost you $200K.

I have experience with Broadcom Clarity PPM only. I have no experience with Jira.

We have 800 users of Broadcom Clarity PPM within the organization.

We have one guy: a business analyst, and he's in charge of handling and maintaining the project and Broadcom Clarity PPM itself.

Everyone in the organization is using Broadcom Clarity PPM now, so there's no need to increase usage, e.g. all our departments including top management, even the CEO, uses the platform. We can approve, reject, and do things on the platform. We monitor each project and dashboard through Broadcom Clarity PPM, e.g. every PM on the CapEx project has access to the platform.

The advice I'd give to others who are looking into implementing Broadcom Clarity PPM is that they need to be agile. They need to be flexible.

I'm giving Broadcom Clarity PPM a rating of nine out of ten.

Broadcom Clarity PPM is used in retail, oil, accounting, and industrial companies.

In strategy management, transparency, real time to analyse results and act quickly. Alignment through all the company.

The most valuable features of Broadcom Clarity PPM are demand, project, and product management.

Setup could be made easier.

I have been using Broadcom Clarity PPM for approximately 12 years.

Broadcom Clarity PPM is a stable solution. However, if the solution is not deployed correctly there can be some issues.

The scalability of the solution can be done by adding more features. We work with customers to meet their scalability needs.

We have approximately 100 to 9,000 people using the solution depending on the company.

The configuration process for Broadcom Clarity PPM can be challenging initially. The complexity and duration of the setup may vary depending on the unique needs and services of large corporations. Despite being a standardized procedure, it can still pose difficulty.

We deploy the solution to others and we use it for the deployment.

The amount of people for the deployment depends on the environment. For example, 10,000 people there need to be approximately 10 people for the deployment.

The price of Broadcom Clarity PPM is reasonable. My customers pay a license to use this solution on an annual basis.

The solution is good but I would recommend a team from Broadcom to do the implementation. If a poor implementor does the work there could be problems.

I rate Broadcom Clarity PPM a nine out of ten.

Clarity PPM's strongest features are project and resource management.

Clarity PPM would be improved by developing better support for the Agile framework.

I've been working with Clarity PPM for around seventeen years.

Clarity PPM is very stable across different purposes.

Clarity PPM scales very well.

Broadcom's technical support is good - you raise a ticket with the support team, and they immediately assign a consultant to you.

The initial setup is very simple, and Broadcom provides you with an installation guide.

I evaluated Planisware, but Clarity PPM is more scalable, its focus is built across resource management, project management, and time sheets, and it can be integrated with Microsoft Project.

Clarity PPM is an open design tool that you can design the way you want. I would give Clarity PPM a rating of nine out of ten.

We have some deployments of Broadcom Clarity PPM on the cloud and others on-premise.

We have many use cases for Broadcom Clarity PPM. We have some customers that are in government, they use it to manage IT projects. We have other customers that are from the petrochemical industry, they use the solution for investment management and capital management.

Broadcom Clarity PPM is robust and flexible, and all the functionality sets are in one place.

Reports generated through Jaspersoft could be more integrated into the solution. Today, by default, users must navigate out of their context to run a report or a consultant must create a special portlet to bring reports into context. This could be an OOTB functionality. 

There should be support for contract management. Clarity manages all kinds of investments very well, but there is no native functionalities to manage contracts between the companies regarding these investments. 

I have been using Broadcom Clarity PPM for 17 years.

Broadcom Clarity PPM is stable.

The scalability of Broadcom Clarity PPM is good.

We have approximately 10,000 people using this solution.

I rate the technical support from Broadcom Clarity PPM a four out of five.

The initial setup of Broadcom Clarity PPM is complex.

There are different licensing models with Broadcom Clarity PPM. With the software as a service model, you pay as you go, and if you are on-premises, you can buy a perpetual license and an annual fee for maintenance.

I rate the price of Broadcom Clarity PPM a three out of five.

For people new to the solution, I would advise them to keep it simple and start using default functionality.

I rate Broadcom Clarity PPM a nine out of ten because it has a lot of functionality, is very flexible, and is highly stable.

There are many use cases for Broadcom Clarity PPM. We have worked with large telecommunications companies, enterprises projects, and maintenance projects. We provide ideas with the life cycle management, then we convert the idea to be used in Broadcom Clarity PPM.

The most valuable feature is the portfolio functionality because we have the ability to work with different scenarios and many kinds of financial management. We can integrate with ERP, and with other solutions from third-party vendors. The financial model in Broadcom Clarity PPM, it's the most valuable aspect.

The solution could improve the way the workflow is developed. I think they could be more dynamic because they are in a way static. They're very powerful, but they don't have any interaction with end-users.

In a future release, I'd like to see more stable chargeback procedures, because they are not as synchronized as they should be. Sometimes they do not provide real-time information. We have to use another solution to receive this information.

I have used Broadcom Clarity PPM since version 8. 

Broadcom Clarity PPM is stable.

Broadcom Clarity PPM is scalable because we can use it to do a lot of things in the area of organization. This is was the main solution for many enterprises to manage projects, financials, portfolios, workflows, and to manage all the integrations.

The initial setup is easy, but it could be better. It could be more intuitive because there are a lot of configurations that must be done manually, such as environment variables. If there could be a wizard for the users to use it would make it easier for the users and administrators.

We can deploy the solutions with two or three consultants for large organizations and if you want you can train them to do the maintenance.

Technically some procedures are difficult, such as day-to-day queries, because they have their own structure. It's not a common structure for everyone. You should know the SQL  language to understand all the queries, this should be universal, it is a necessity.

I would recommend to those that want to implement this solution is to understand all the project management terms that are related to large projects, such as time management, financial management, and resource management. It is important for the solution to be deployed by people who know all these management roles and are familiarized with these types of solutions.

I rate Broadcom Clarity PPM an eight out of ten.

I rate the solution an eight because there are more solutions on the market that are easier to manage.

I used to work for CA Technologies. After that, I worked for CA Partners. So I have some experience implementing these solutions. As an architect, I have designed solutions. 

We work with projects. We have integrated the solution where we open tickets into them, and change management. We open tickets, we track all the tickets, we re-work all the details, then we turn it into an idea in PPM. Then we convert it into a project and manage portfolios. We work with all Service Management administrations and then we have to work with the project solution.

We work with IT service desks. We have worked with financial services, as well. We have here in Mexico some construction enterprises working with the solution.

We have an integrated Service Management with third party solutions, with discovery solutions, with asset management solutions from other brands of their solution, and monitoring solutions, and with in-house solutions. We also integrate this Service Management with SAP financial solutions.

In terms of how Broadcom Clarity PPM has improved our clients' organizations, our users are working better with the solution because the first level of attention is now in charge of our configuration in Service Management. So we don't have any analyzed work with the first level of attention. With the second level, yes, the experts are working with the solution, but we were able to optimize the first level for this kind of attention. The first attention for the end user is now in charge of the solution.

The feature that I have found most valuable is the XFlow, that interface is pretty cool. We have worked with IT PAM with the first two commissions. We have mainly worked with those companies, because we work a lot with process automation, to perform workflows to optimize everything within the organization.

In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here.

Additionally, I'd like to see more compatibility with the Active REST connection because we have worked with SOAP and WSDL but we need more compatibility with the Active REST connection.

I have been working with Broadcom Clarity PPM for about six, seven years.

I think Broadcom Clarity PPM is a pretty strong tool. We use a lot of components to increase functionality, and with their latest versions, I think things have improved. I think we sell their roadmap - a wide roadmap to cover that.

Broadcom Clarity PPM's scalability is okay. Obviously, it could be better. But now we have great scalability with Service Management.

Our clients are medium and large enterprises. For example, I implemented for a company in Columbia which had about 3000 users.

I think that the solution's usage has been decreased because the solution has a lot of competition right now. For example, Service Now is improving the end user interface and the final digital interaction and I think Clarity Service Management is not. I feel that Service Management is not developing more functionality to cover the end user's demands.

In terms of technical support, from one to 10, I think it is a seven, because lately the support agents take a lot of time to give an answer. Sometimes we have issues and the attention is not as fast as we need. We have to wait for a long time to get a response.

I'm currently using ServiceNow and Service Management with some monitoring solutions from Broadcom.

Most users that switch from other solutions to Clarity PPM were using open source solutions. Maybe they were using BMC Remedy, but it would be kind of weird that they jumped from ServiceNow to Clarity Service Management. I haven't seen that. They switched from open source to Clarity Service Management, and from BMC to Clarity Service Management, but I've never seen from ServiceNow to Clarity Service Management.

The initial installation is kind of simple, following the research, but the complexity begins when we need to customize part of the structure. For example, when we need to create a new field on the system we have to stop services and that's not possible in a protected environment. In a quality assurance environment, we need to open a change request ticket just to create one field within the database. That should be easier to manage and to handle. We haven't been able to create one internal field effecting the services.

We have performed deployments that take from two months to six months. It depends on the customer size, because we have customers with many customizations, so we have to change some things within Service Management. This is because out of the box, it's not possible to cover all the customer's demands.

The most important solutions here in Mexico are BMC, ServiceNow, and Broadcom. Five years ago, Broadcom was one of the most important solutions in Mexico, but now we made a transition from CA Technologies to Broadcom. They lost many customers here because they were not able to renew their licensing. Maybe Broadcom lost a lot of customers because of the service.

The main differences, pros and cons, between Clarity PPM, and ServiceNow are that Broadcom Clarity PPM is easier to use and easier to manage. Clarity PPM has a more composite structure. That means that displaying, making changes, and performing customizations are more difficult for the end users. The consultants can deal with that, but sometimes the customers are not able to identify some components and to identify some configurations that you can perform in Clarity Service Management. Whereas in ServiceNow, you can do that with only a button. That's the difference.

Just to be clear, when we are designing and recreating the solution design, we have to be fair with the scope. We need to use all the components to improve the functionality. We have to use all the components available. XFlow, IT PAM, all the tools that can be used to improve the functionality, because competition is getting very hard. This makes it very difficult because I have 12 years working with CA components and CA technologies. So for me to switch from CA, from Broadcom, is sometimes kind of hard because I am a Broadcom implementer.

On a scale of one to ten, I would give Broadcom Clarity PPM an eight.

The user interface should be improved to be able to receive any challenges from the users. They expect an easier interface, an easier way to find the sections, and an easier way to find the menus. I think that would be the biggest improvement.

The solution can be used for strategic planning. It is also used for portfolio and project management.

The product’s functionalities and suite of services grab the customer’s attention. The product is flexible. It is easy to use. Users can configure the product to match their environment, products, and services.

The architecture must be improved.

We are resellers. We have been presenting the solution to a couple of customers in Kuwait for eight months.

I rate the tool’s scalability an eight or nine out of ten. It is very scalable. Around four to five enterprise customers are interested in the product.

We can deploy the solution on the cloud and on-premises.

The subscription is not that expensive. However, the implementation and the services related to it might be a little bit expensive because it's a very unique field. We don't find a lot of people working in this field.

Broadcom Clarity is a popular solution. A lot of third-party research organizations give it a high rating. It is always on the top in Gartner. In our region, Gartner has a big say in the choice of products. Other similar products have some limitations.

I highly recommend the solution to medium to large enterprises. If organizations want to align their business objectives, vision, and mission with the execution on the ground within their departments, they must use Broadcom Clarity. Overall, I rate the tool a nine out of ten.