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Broadcom Clarity vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Broadcom Clarity enhances planning and financial management, showing noticeable ROI improvements in six months despite integration challenges.
Sentiment score
6.2
ServiceNow Strategic Portfolio Management boosts ROI, streamlines processes, and improves business insights for mature companies through integration and visibility.
For organizations that haven't invested in people and processes, the product is underutilized and seen as overpriced.
IT Leadership at a computer software company with 201-500 employees
 

Customer Service

Sentiment score
6.7
Broadcom Clarity's customer service is praised for escalation and support but criticized for slow response and inconsistent documentation.
Sentiment score
6.7
ServiceNow's support is responsive and knowledgeable, offering helpful resources, despite occasional slow responses and challenges in resource accessibility.
Customers receive 24/7 support as long as they have a license.
National Practice Manager - Enterprise Work Management at Ampion
The responses should be provided by AI automatically.
Senior Software Analyst at a tech vendor with 10,001+ employees
They should improve vendor compliance to align with ServiceNow's strategy.
Head of Business Agility and Development at Aqarat Real Estate Development Company
They have knowledgeable teams across all levels.
Senior Analyst at DXC Technology
 

Scalability Issues

Sentiment score
7.7
Broadcom Clarity adapts well to varying user scales, though some experience challenges with specific versions and complex integrations.
Sentiment score
7.7
ServiceNow offers scalable portfolio management, supporting large enterprises with customizable workflows, despite high licensing costs, for efficient expansion.
We have customers ranging from 50 users to 100 to 200,000 users.
National Practice Manager - Enterprise Work Management at Ampion
Scalability is critical for our clients as they deal with numerous projects and changes.
Head of Business Agility and Development at Aqarat Real Estate Development Company
Based on my experience, while I am unsure about how scalable ServiceNow Strategic Portfolio Management is, it is very adaptable, and I would rate that an 8.5.
BA at North America Direct, Inc.
 

Stability Issues

Sentiment score
7.5
Broadcom Clarity offers high availability and reliability, though occasional performance issues occur, particularly during peak times and setup complexities.
Sentiment score
8.2
ServiceNow Strategic Portfolio Management boasts 99.9% availability, with users praising its reliability despite occasional performance issues.
I have not faced any outages or downtime with ServiceNow Strategic Portfolio Management.
BA at North America Direct, Inc.
 

Room For Improvement

Broadcom Clarity requires UI, mobile improvements, simpler reporting, better integrations, resource efficiency, and enhanced analytics and training.
ServiceNow Strategic Portfolio Management requires cost reduction, better usability, enhanced integrations, improved reporting, and support for non-IT projects.
We are having difficulty using the Broadcom mobile application, which is not compatible with our network and inflow settings.
Project manager at a think tank with 201-500 employees
Broadcom Clarity could improve by adding artificial intelligence and reporting capabilities.
National Practice Manager - Enterprise Work Management at Ampion
The recommended export and import functionality could be developed into a real-time scenario to allow seamless data synchronization without manual interventions.
Freelancer at a media company with 1,001-5,000 employees
The integration of artificial intelligence is something my customer is considering for future upgrades.
Head of Business Agility and Development at Aqarat Real Estate Development Company
The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.
Senior Software Analyst at a tech vendor with 10,001+ employees
 

Setup Cost

Broadcom Clarity's pricing is high yet competitive, with varied licenses, bulk discounts, and justified costs for its capabilities.
ServiceNow Strategic Portfolio Management offers high value for large enterprises, despite perceived high costs and complex pricing models.
The least price works out to about fifty dollars per month per user.
National Practice Manager - Enterprise Work Management at Ampion
If a company is prepared to get a return on the investment, the price is worth it.
IT Leadership at a computer software company with 201-500 employees
A pricing model adjustment is needed for better alignment with customer usage.
Head of Business Agility and Development at Aqarat Real Estate Development Company
It's a bit costly currently.
Senior Analyst at DXC Technology
 

Valuable Features

Broadcom Clarity boosts transparency, efficiency, and flexibility in project management, enhancing decision-making with user-friendly design and comprehensive features.
ServiceNow Strategic Portfolio Management excels in user-friendly integration, resource management, analytics, and operational efficiency through strategic alignment features.
The most valuable features of Broadcom Clarity are the roadmap feature and the hierarchy feature, which allow rolling up all the projects into programs and portfolios.
National Practice Manager - Enterprise Work Management at Ampion
The valuable feature is the portfolio management, which includes project management and status reporting, managing the projects and programs at a portfolio level.
Project manager at a think tank with 201-500 employees
Aligning the portfolio with overall strategy and goals is essential for success.
Head of Business Agility and Development at Aqarat Real Estate Development Company
The platform consolidates multiple offerings into one module, eliminating the need to invest in siloed applications.
Senior Analyst at DXC Technology
The main benefit that IT Business Management provides for me includes tracking the request and finding out the status of the request, which results in time saving.
Senior Software Analyst at a tech vendor with 10,001+ employees
 

Categories and Ranking

Broadcom Clarity
Ranking in Project Portfolio Management
3rd
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
143
Ranking in other categories
Project Management Software (8th)
ServiceNow Strategic Portfo...
Ranking in Project Portfolio Management
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Enterprise Agile Planning Tools (3rd)
 

Mindshare comparison

As of August 2026, in the Project Portfolio Management category, the mindshare of Broadcom Clarity is 9.6%, down from 9.8% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 4.4%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Portfolio Management Mindshare Distribution
ProductMindshare (%)
Broadcom Clarity9.6%
ServiceNow Strategic Portfolio Management4.4%
Other86.0%
Project Portfolio Management
 

Featured Reviews

GA
Delivery Transformation Lead at Banca Transilvania
Broad perspective on strategic management exists but integration challenges hinder efficiency
The product execution part, such as planning and executing, is done through Atlassian tools, specifically Jira. We wanted to upgrade our ability to understand how all these products and teams are working against strategic goals, tracking expenses and time, but the integration between Broadcom Clarity and Atlassian Jira is very cumbersome and not straightforward. Their integration, even with ConnectALL, is just adequate, but it's never going to be great because they are actively trying to sell Rally. To make Broadcom Clarity a perfect product, I think with Jira, nothing can be done. To be fair, I don't know exactly how Rally integration works as I've only read about it, but I know that in marketing papers, it seems amazing with full-on integration, whereas with Jira, it just doesn't work that effectively.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.
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908,877 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
15%
Manufacturing Company
11%
Financial Services Firm
9%
Outsourcing Company
8%
Financial Services Firm
14%
Manufacturing Company
10%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise11
Large Enterprise117
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

What needs improvement with Broadcom Clarity PPM?
The product execution part, such as planning and executing, is done through Atlassian tools, specifically Jira. We wanted to upgrade our ability to understand how all these products and teams are w...
What is your primary use case for Broadcom Clarity PPM?
The purpose for using Broadcom Clarity is strategic portfolio management, connecting the strategic teams with expenses and linking it to the execution of the product to understand what we're spendi...
What advice do you have for others considering Broadcom Clarity PPM?
When assessing the flexibility of Broadcom Clarity in adapting to industry-specific requirements, it can do many things, but the biggest challenge is that it has traditional project management impl...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

Clarity PPM, CA Clarity, CA PPM, CA Clarity PPM
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Toyota Financial Services, GameStop, Polycom, Sky, Qantas, Cox Enterprises, Banco Mercantil, Borealis
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Broadcom Clarity vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: August 2026.
908,877 professionals have used our research since 2012.