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Polarion ALM vs ServiceNow Strategic Portfolio Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Polarion ALM
Ranking in Enterprise Agile Planning Tools
5th
Average Rating
8.0
Reviews Sentiment
6.0
Number of Reviews
24
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th)
ServiceNow Strategic Portfo...
Ranking in Enterprise Agile Planning Tools
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
Project Portfolio Management (6th)
 

Mindshare comparison

As of August 2026, in the Enterprise Agile Planning Tools category, the mindshare of Polarion ALM is 3.9%, down from 4.4% compared to the previous year. The mindshare of ServiceNow Strategic Portfolio Management is 3.6%, down from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Agile Planning Tools Mindshare Distribution
ProductMindshare (%)
ServiceNow Strategic Portfolio Management3.6%
Polarion ALM3.9%
Other92.5%
Enterprise Agile Planning Tools
 

Featured Reviews

LasseMikkonen - PeerSpot reviewer
CEO at byte
Has provided mature traceability and configuration features while supporting complex product development for mid-to-large companies
Polarion ALM can learn from Atlassian tools a lot, as the usability is not the best, and it is really narrowly focused on requirements management only. For example, if you want to do testing and test result management with it, it is very limited. Jama Connect has similar limitations, and both should really focus on developing the integrations and extendability. For example, Jama Connect does not even have an extension marketplace, whereas Polarion has a small one. However, compared to the Atlassian Marketplace where you can get whatever applications for whatever price, it is a totally different ballgame. I would highly recommend Polarion ALM add more AI features to it. I know they have started to do something, but for example, I have been developing widgets for IBM DOORS Next, AI widgets, so that you can write and analyze requirements with the AI, and I have also done the same for Jira, creating a couple of Jira applications in the marketplace as well.
reviewer1470327 - PeerSpot reviewer
Senior Software Analyst at a tech vendor with 10,001+ employees
Workflow automation has streamlined request tracking and approval processes for my teams
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps and Power Automate are much cheaper now compared to ServiceNow Strategic Portfolio Management. They should provide the approval license at no cost for ServiceNow Strategic Portfolio Management; otherwise, it would be difficult to continue with ServiceNow Strategic Portfolio Management. They must add integrations with other tools, and also a plug and play integration. The auto-closing of incidents with AI should be implemented; for example, if a user is facing an issue with a computer or some application, that incident needs to be taken care of by AI itself instead of a human.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup of this solution was straightforward, and there were not too many problems with it."
"There are similar solutions out there such as Jira and Confluence, but they are not as good."
"The most valuable feature is the function of the ALM system."
"The tool's most valuable feature is its browser experience. I rate its traceability feature a ten out of ten. From the initial stage to the release, you can manage everything through a single point."
"Polarion ALM's integration is very good and easy to use."
"You can see the work ticket and you can circulate that within the teams. You can define your flows, customize according to your needs, and you can create dashboards and create the reports according to your needs."
"This one tool incorporates almost all engineering tasks we need to do for one project."
"The software is stable."
"The new feature includes different lenses, such as the organizational lens or project manager lens, allowing us to view data through various perspectives. Previously, the journey started with demand, project, and idea management."
"It helps us in utilizing the resources to the perfect level to generate more revenue at the same cost."
"The most valuable features of ServiceNow Strategic Portfolio Management are the multiple methodology possibilities for projects. It has hybrid, traditional, and Agile capabilities. Additionally, the solution integrates well with other platforms, such as Microsoft Azure."
"The stability is excellent, and ServiceNow is one of the leading platforms when it comes to stability."
"ServiceNow support is awesome."
"We mainly use the solution to support operations and align our ITSM operations with our business goals. This involves coordinating between our application development, support teams, and network engineering teams. When there's an issue at the product or network level, we raise a ticket, and our team works together to resolve it."
"The most important feature for us is project portfolio management, which helps us manage and track the entire life cycle of a project or a program at an enterprise scale and across business portfolios."
"ServiceNow brings to the market different layers with different pricing, so you can customize. And all the layers are really enterprise-ready."
 

Cons

"The solution can be improved by making it more user-friendly, and a server-based application rather than client based."
"We use PTC Windchill, and Polarion ALM doesn't have native integration, so we had to purchase the connector to integrate it with Polarion ALM. We still haven't implemented it."
"The license model is okay for large companies but would be quite expensive for smaller enterprises."
"The ease-of-use could be improved a little."
"I don't think that this solution scales well. It means that we have to split our project and use something with fewer objects in it."
"As Polarion ALM is a development-oriented tool, easy support or easy access is provided by default, but if I want to use detailed features, I need to write the script, particularly the VM script, and this is its area for improvement. I want Polarion ALM to have a graphical user interface that doesn't need scripting. In the next release of the tool, I'd like for it to not require scripting and programming because needing to run script language is time-consuming."
"Integration requires a lot of effort. You typically need to work with an implementation partner to get it done. Most connectors available for Polarion ALM are paid. Unlike other vendors offering several standard connectors for free, integrating third-party software with Polarion ALM involves discussing and coordinating with the third-party software providers, which requires effort."
"The solution's editing capabilities need improvement."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The price is too high."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"When we import a really big project with a lot of tasks on it, we face some issues with dependencies. The links between tasks are not working very well. There is definitely room for improvement there. Microsoft Project, in my opinion, is the best option for such a use case."
"The user interface could be more modern."
"The product comes with little options out of the box."
"The configurations are fine, but the user interface could be improved."
"Currently, we have to customize that. It is doable. We have done it but through customization."
 

Pricing and Cost Advice

"You have to pay around 50-60 euros per user."
"If the pricing would come down and it was more affordable then we wouldn't have to switch."
"It is an expensive product."
"Our license for Polarion ALM is yearly. And it's not the cheapest tool that we've looked at. So if we had made our decision purely based on the licensing cost, we wouldn't have selected Polarion."
"The solution is expensive."
"The license model is okay for large companies but would be quite expensive for smaller enterprises."
"Software for medical devices is always expensive."
"It is a little expensive. We are in Brazil, and for us, it is a little expensive."
"I would rate the cost as five out of ten."
"The solution was quite expensive."
"I rate the price of ServiceNow Strategic Portfolio Management a seven out of ten."
"The cost of the solution should not be more than $50,000 annually."
"The tool is expensive."
"The licensing is based on metrics and is tailored to customer's needs."
"It's more suitable for larger companies as the licensing cost is relatively high. Not everyone can afford this tool."
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Top Industries

By visitors reading reviews
Manufacturing Company
30%
Computer Software Company
7%
Comms Service Provider
6%
Healthcare Company
6%
Financial Services Firm
14%
Manufacturing Company
10%
Government
7%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise3
Large Enterprise27
 

Questions from the Community

What needs improvement with Polarion ALM?
Polarion ALM can learn from Atlassian tools a lot, as the usability is not the best, and it is really narrowly focused on requirements management only. For example, if you want to do testing and te...
What is your primary use case for Polarion ALM?
We are in our product development using Polarion ALM's functionalities. I am a power user, partly responsible for configuring the tool. We are using it for many things. The idea was to go for a req...
What advice do you have for others considering Polarion ALM?
The pricing of Polarion ALM and IBM ELM is pretty much aligned. They are not at the same level, but I would say aligned according to the capabilities of the tools, with DOORS being more expensive b...
What is your experience regarding pricing and costs for ServiceNow Strategic Portfolio Management?
I purchased the license for the product directly from ServiceNow Strategic Portfolio Management.
What needs improvement with ServiceNow Strategic Portfolio Management?
ServiceNow Strategic Portfolio Management could be made better by reducing the prices. They should also provide more features with a better price compared to other tools in the market. Power Apps a...
What is your primary use case for ServiceNow Strategic Portfolio Management?
My use cases for ServiceNow Strategic Portfolio Management include ITSM. For ITSM, I use it for the service desk, workflow creations, catalog creation, and automatic allocations. I work with Servic...
 

Also Known As

No data available
IT Business Management, ServiceNow IT Business Management Suite, ServiceNow ITBM Suite, ServiceNow ITBM
 

Overview

 

Sample Customers

Engineering Ingegneria Informatica, IBS AG, Zumtobel Group
Proximus, UNT SYSTEM, SAP SuccessFactors
Find out what your peers are saying about Polarion ALM vs. ServiceNow Strategic Portfolio Management and other solutions. Updated: June 2026.
908,877 professionals have used our research since 2012.