Check Point Email Security (formerly Harmony Email & Collaboration) Reviews

At the moment, we're heavily using the email and collaboration features. We are also licensed for the mobile part, which we are sort of working into, and CloudGuard as well. We're kind of working through those features. 

The implementation could definitely be better. We had great support from Check Point, but there were some "got-you" moments where we got surprises as we were setting it up. When Check Point talks about it, it's all "plug and play," but it's not really one of those platforms where you can just jump in and click a few buttons and everything works. You need to have a bit of knowledge about what you're doing and it's a bit more complicated than they advertise.

In the future I would like to see something similar to what Proofpoint has, where users can actually go in and make the call to release their own emails. We've got a small number of users, so it's okay for the IT team to constantly be bombarded with our emails for releasing, but I would love to have an option where I can allow users to go in and make the call to release an email, and then of course it would only actually be released if it passes certain things.

I have been using this solution for about a year and a half now. 

The solution is stable and I think it does a fantastic job. The stuff that it's picking up and blocking and stopping from coming into our environment has been fantastic. There's a few things that get flagged by Microsoft, most of them false positives, so it's interesting. Harmony passes it through and Microsoft thinks it's spam, but usually it's not.

The solution is very easy to scale. There are between 500-550 active users in our company. We have a team of three people that look after the environment, but that is only part of their responsibilities. I think it would do very well with one full-time person handling the maintenance. 

The technical support was brilliant, but that's the thing when you're buying something, usually the initial support is top notch. It's been a year and a half now, and we haven't had any urgent technical issues that we've had to go back for help with, but at the start, when we were implementing the solution, we had good support. They were on the ball and they really stepped up.

What we used in the past was an outfit called MSX.

Check Point is more expensive. That's the honest truth. So far, it's a good value for the money. 

We considered the Microsoft inbuilt solution, and the advice that we got from a lot of people was, if you want to use that one, combine it with something else. That is what we ended up doing, because it came as part of our licensing with 365, but we can tell that it was a good idea to combine it with Check Point because it will let a lot of things pass.

Also, I know CrowdStrike is cheaper with their Falcon offering, but I haven't had the opportunity to work with it. The reason why I went with Check Point was because I have worked with it in the past and I like their product, so that was the biggest push. 

I would rate this solution as a seven out of ten. 

We acquired Check Point Harmony to protect our email environment in Office 365. In general terms, the false positives rate has stayed low, and detection rates and successful threat preventions have increased. It filters malicious emails, cleans documents, and effectively prevents phishing attacks. These processes happening in the cloud give peace of mind that the protective actions are taking place before they reach the endpoint, making it safer and adding layers of protection key to keeping the network safe.

A lot of these attacks and malware now come hidden in ways we expect the least, and since we never think we'll be targets of a cyber attack, this makes us vulnerable to them. Check Point Harmony gives us great visibility of the threats we are being exposed to, where they are coming from and what were they targeting, giving visibility of the weak gateways that could lead to an infection or a leakage. Management is easy, and integration is too, support is good, and the steps followed to set it up were very simple.

The previous solution we had for email protection required a lot of investment from us, both money and time-wise. 

The software is easy to deploy and maintain, and the administration and operation of it require very few interventions from the IT team. 

The solution also integrates amazingly with our network's server environment for collaboration and email apps. The fact that we can share documents without emailing them and still be confident they will go through the corresponding scrutiny is great.

We understand that false positives are always there, but sometimes the notifications are more than expected. We've seen clean emails being blocked, thanks to this. 

There are some delays when applying new administrative functions. Sometimes going through the documentation is complex and can be a bit confusing; reporting from the dashboard could get some improvements, too. However, in general, we feel satisfied with Email and Collaboration as it delivers the expected results regarding threat prevention. 

I've used the solution for more than three years.

With the evolution of technologies, attacks also evolve. This is why we need to secure mail. We have chosen to include Harmony Email in our Office 365 mail solution to thus proactively ensure any incident that we may have in the future is dealt with. It gives us complete security support from anywhere. Wherever our users are, the solution will always be protecting them. 

Like any company, we care about security and having exposure to various clients and departments. We can be violated or have identity theft attempts, and this is where Check Point Harmony Email (and its computing power that is integrated from the Check Point cloud) comes in. It gives us the protection and analysis, to help us avoid phishing attacks and malware. By integrating solutions such as DLP, we can protect our identity and data. 

Its analysis or emulation in the review of each file using the cloud and Check Point helps make each interaction via email more secure.

One of the best features is the analysis and emulation carried out with each file attached to the emails, which makes each of the deliveries we make via email more secure. This function creates a scalable sandboxing where a copy of the file under analysis is made, and it is verified, scanned, and analyzed to each of our files for malicious links. If it finds a link, it emulates its action to determine if it is benign or malignant to deliver clean and safe data.

Something worth mentioning is the need for Spanish language support and better representation for teams in the Latin American area. There is a growing demand for these IT services and new technologies.

Its guides are not great. It would be more pleasing if these guides could be updated and improved in their design. 

The support that most requires attention is the phone calls or the cases through the support page. Several times, through the chat function, we found that it gets stuck and does not bring up the live chat.

I've used the solution for around two years.

The solution is very easy to scale.

There is a need for more support in Spanish. 

Positive

We did not previously use a different solution. 

It is quick to configure. The advantage is that it does not need us to install an agent on the machines. Everything is done from the administrators' consoles. 

We did not previously evaluate other options. 

It is a simple tool and centralizes its administration. Being able to request a POC from Check Point is a good opportunity that will give new users an opportunity to assess the quality and security capacity that it can provide. 

Our goal has always been to strengthen our infrastructure. We currently have Microsoft 365. In order to provide a centralized security solution, we use Checkpoint Harmony Email, which provides us with security against phishing attacks, malware, and advanced data protection, among others. Some other features that successfully help provide a robust security infrastructure for all collaborative applications.

It is also important to mention that it is managed under the Check Point Infinity Portal, which is the most modern of the Check Point approaches.

We have managed to implement this as a totally cloud tool, from the Check Point Infinity Portal. It's super easy. In addition, we have managed to generate DLP policies for the protection of data that is shared to avoid sensitive losses and compliance with regulations.

Also, through the monitoring panel we have been able to see the behavior of our environment and how it is attacked by new threats. We can make decisions to improve our infrastructure thanks to Harmony Email.

Check Point Harmony Email tool is very modern. Its characteristics are adapted to the most modern threats. One of its main virtues is its monitoring system, which is very important for decision-making, however, it is also very intuitive, easy to understand, and simple to use.

Its DLP policies are quite easy to implement, which help a lot with compliance with the regulations required by our company in addition to shielding sensitive data.

This tool integrates and protects all collaborative tools, in our case, Microsoft 365.

The key improvement for this tool is the inclusion of more collaborative applications. We know that Microsoft has many tools, however, not all of them are covered.

It is also important to validate the documentation. Not all of it is precise. It is very difficult to find the correct ones. In this area, Check Point could generate a more up-to-date library to be able to help customers or companies use their products more.

Finally, the Check Point Infinity Portal sometimes feels a bit slow, and there are performance issues that should be easy to fix.

A very modern tool, centralized through Check Point Infinity, this is used by our company on a trial basis during the last semester.

Yes

Yes

Great experience with support.

Positive

Previously, we used Microsoft security tools. However, we needed to centralize the security environments, and it was perfect with Infinity.

It is important to evaluate the tools before going into production to verify that everything works correctly.

We carried out a previous validation of the functions and current tools of the market. It convinced us to move towards Check Point.

Security applications are validated and I would recommend the solution.

We use the solution for preventing malicious emails that we're getting through Google's built-in spam filters. The amount of spam and phishing had greatly increased at our organization and we needed a solution implemented fast. 

Check Point was really quick to integrate and implement and instantly started providing value. The reporting we got during our trial helped to quantify the value to the executive team, in particular, the report that shows what Check Point caught items that Google's spam filters would've let through.

The amount of spam and phishing getting through to end users has reduced drastically. 

We are also now able to advertise how many malicious emails we get and how it is constantly increasing as we grow. This shows our users how valuable a solution like this is and they appreciate that sometimes it may get a false positive. 

We're abe to show to users why emails are quarantined - which has helped to train them on what to look out for if they do receive a suspicious email. We have also improved our reporting process and notifications to admins.

First and foremost, Check Point's ability to detect malicious emails and the filters they put in place are a big improvement on the built-in Google Workspace solution. 

Being able to mass quarantine and remove emails from end users' mailboxes has become extremely important to us as we have grown in size. Admins can be notified as soon as a suspicious email arrives in bulk mailboxes and can act extremely quickly. This has even helped us to notify partners that they had been breached before they knew themselves.

There are a few features that are more geared towards Microsoft users rather than Google, for example, user-reported phishing. It's not fully integrated with Google Workspace, and the statistics don't update in real-time. 

We appreciate that Microsoft has the larger market share, and Check Point has been improving its Google integration. However, more advancements would be appreciated. That being said, the "What Google wouldn't have caught" report was extremely valuable to us in showing value. 

I've used the solution for nine months.

We evaluated other solutions, such as Mimecast, Proofpoint, and Abnormal.

Check Point Harmony Email & Collaboration allows me to monitor the activities in the environment. I can check if there are any phishing or spam emails with its efficient reporting features.

It's been an awesome experience working with Check Point Harmony Email & Collaboration. I can count the number of endpoints, emails, and collaborations being used in the environment. It gives me insights into the number of tools required to block malicious websites. 

We have to invest a lot of effort in filtering the spam emails. They have not updated any category for phishing or spam emails. There could be more automation features included for it. It will help me with feedback for unusual activities.

We have been using Check Point Harmony Email & Collaboration for four months. At present, we are using the latest version.

The platform is stable. I rate its stability a nine out of ten.

The platform is scalable. I rate its scalability an eight and a half.

The product’s initial setup process is more straightforward as I am Check Point Harmony Email & Collaboration partner and have the necessary training. It takes less than ten minutes to complete.

The product’s price is very high. I rate its pricing a ten out of ten.

I recommend Check Point Harmony Email & Collaboration to others and rate it an eight out of ten.

This platform protects collaboration and email infrastructure from ransomware attacks. 

It helps departments to communicate efficiently and exchange files without any fear. 

It blocks phishing attacks before they reach the inbox. 

Email security has accelerated growth and stimulated new innovative ideas that can boost productivity. Bringing all the teams together has improved teamwork and cooperation among the employees. We deployed this software to enhance effective team coordination and promote secure networking infrastructure.

The organization has greatly benefited from the strong security measures implemented by this software. 

The capability to block malicious emails from reaching inboxes has helped members to exchange secure messages that cannot spread viruses and lead to delays. 

The comprehensive security measures have enabled members to focus on more productive duties without fear of being attacked. 

The entire supply chain is secured with end-to-end encryption that unauthorized third parties cannot compromise.

The software detects sensitive data that can leak confidential information and stops it immediately from leaving the organization. 

Machine Learning and AI for email security have helped all the organization's members to guard their information against insecure exposure. 

The high-grade email security protection features have blocked many attempts from ransomware attacks. 

Collaboration in a secure environment has been one of the greatest dreams we have longed for, with support from all the enterprise members.

The set collaboration and email security features have been stable since we deployed this software. Check Point Harmony Email & Collaboration cost is high, and the deployment process may take longer in a new environment. 

It blocks secure communication if the settings are not well set and defined for a given time frame. 

The most set objectives have been achieved with this leading anti-phishing platform that helps to keep the entire organization safe. 

It has prevented account takeover and created the best infrastructure for sharing files and data. 

After updates, the internet connection fails, and I have to restart my desktop to resume initial functionalities. 

It is not easy to establish the number of computers that have access to this network.

I've used the solution for eight months.

This platform is highly stable and offers an enhanced secure collaboration infrastructure.

The comprehensive email security provision has impressed the teams.

The customer service team has always offered the best support services.

Positive

I have no experience with other related software.

The setup was straightforward.

Implementation was done through the vendor.

ROI stands at 45% - currently up from 30%.

The setup cost and set budgets are suitable for most businesses-level enterprises.

I evaluated different solutions, however, we decided to settle on Check Point Harmony Email & Collaboration due to its efficiency.

I am impressed by the overall performance of this software.

We had the need for a solution that would allow us to integrate search and analysis into the different mail clouds. This allowed us to focus on features that were very important, such as avoiding the loss of data and content. Thanks to the search, analysis, and integration functionalities, we could integrate easily with the cloud that we have. The product gave us a greater ability to search and explore issues while minimally invasive to end users.

Checkpoint Harmony Email and Collaboration is one of the cloud solutions for email that has given us the most added value. It has allowed for the education of users while still keeping them protected in a non-invasive way. When configuring this solution, we have not needed to come and affect management in terms of the day-to-day tasks handled by the users. It is a solution that is directly configured at the service level, not at the user level, so it's quick to install and configure, allowing connectors through APIs that can block malicious emails before they reach the inbox. It is acting as a full replacement for data loss analysis and management issues.

Harmony email has many interesting features. Its total protection has been the greatest aspect since it completely protects all the mail from the cloud. It gives 100% protection and is something that is a failsafe. There are no errors. Having an app-based solution that detects everything that is lost helps ensure reliability. It is quite complete, and it integrates with emulation solutions. If an email is ever compromised, you can detect the issue, find out what happened, and protect the company. It is a very complete solution.

The solution really has many outstanding features. It is quite easy to install and configure and is very complete. 

We could analyze services such as SharePoint and have more seamless integration. They could help us be integrating features with solutions from third parties. That would be very helpful. Right now, we do not have complete analysis when it comes to analyzing and detecting all the data that is saved. Having a product that could sweep repositories would be great.

I've used the solution for about a year and two months.

All of Harmony Email & Collaboration's features are valuable.

Harmony Email & Collaboration could be improved by making the whitelist available on the website and application level.

I've been using Harmony Email & Collaboration for a year.

Harmony Email & Collaboration is stable.

Check Point's technical support is very good.

Positive

We previously used McAfee Endpoint.

I would recommend Harmony Email & Collaboration to other users and rate it eight out of ten.

Our primary use case is for Office 365 email security along with other Office 365 products like SharePoint, Teams, and OneDrive. As people are working from home over the last year and phishing attacks are increasing day by day, it is important to implement an email security solution into an environment. Microsoft itself provides security, but that is not sufficient and we have still received a number of malicious emails.

We are looking for a solution that supports API-based integration so that there is no need to re-route email traffic via some third-party solutions. 

Protection is also required as people share files, store documents, etc.

After the implementation of the solution, email phishing is stopped and gives complete visibility.

No manual intervention is required once the policy is defined.

Now, all office documents are protected and we have also started to take backups of our user data into a cloud which will improve the dependency of other backup solutions.

API-based integration does not increase the email latency and it's an important aspect.

The single solution provides protection of other cloud applications such as G-suite, Slack, G-Drive, etc.

It reduces the TCO of email security.

API-based integration is the most valuable aspect as it will not degrade the email delivery features.

UBA is one of the features which monitors the user behavior and takes actions accordingly.

The product blocks malicious attachments before reaching out to user mailboxes while not impacting business productivity.

We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP).

We can block sophisticated social engineering attacks such as impersonation, zero-day phishing, and Business Email Compromise (BEC) using AI-trained engines.

It is one of the best solutions for cloud-based email security. Almost all features are available, which is required by most organizations. Still, some other features could be added to create more advantages, such as integration with on-premises exchange integration with other SaaS clouds. 

Integration with other threat clouds and AI engines would be helpful.

A phishing simulator would be helpful as a user training module.

Publishing future roadmaps would help us understand what to expect. 

The product should offer integration with other SIEM tools.

Improvement is a key element of any product and Check Point is doing improvements very effectively - therefore there are no major concerns. 

We have been using the solution for 8+ months.

It's a stable solution and does not impact performance. 

It's a highly scalable and simple product.

Customer support is good.

Check Point is much simpler than other options and offers support with other cloud products - a key advantage.

It's a straightforward setup and the product is easy to implement.

The initial setup was done by OEM and the rest I handled myself.

Email security gives good ROI in terms of tools and the support of other cloud features. 

The product has a simple and easy to set up. The initial setup is critical - so plan it accordingly. Email is one of the key components of any organization, so implement it with proper planning.

We tested several solutions, including Cisco IronPort and Darktrace.

It is a good solution and easy to implement in any organization.