What is our primary use case?
We are mainly using it to manage mobile connections. It is a cloud solution, and it is deployed on the Check Point cloud.
How has it helped my organization?
We can manage different mobiles in the Harmony portal. For example, we can fix the version of the OS system that can connect to our network. Some applications are not authorized to be installed by the user. So, we can block those applications or versions.
What is most valuable?
Network protection, OS protection, application protection, and file protection are valuable. It is also easy to implement and manage.
What needs improvement?
If possible, it would be better if they can include vulnerability management for applications. When a user installs many applications, if there is a way to manage a pack of applications, it would be helpful.
For how long have I used the solution?
I have been using this solution for two years.
What do I think about the stability of the solution?
There is no problem with stability. We have had no issues since we started using this product.
What do I think about the scalability of the solution?
It is very easy to scale. We have 10 users, and it is for our internal use. We are also a Check Point partner, and we use it on our mobile phones to show it to our customers during seminars or presentations.
How are customer service and support?
I'm a support engineer, and I have contacted their technical support. I was with a customer who needed some information about the mobile UEM integration of Harmony Endpoint, and I had to contact their technical support to find out how we can do this easily.
Their support is very easy to contact. We are a partner, and when we contact their support, they always respond on time. Their support is very good.
Which solution did I use previously and why did I switch?
We were providing Kaspersky and Bitdefender to our customers before becoming a partner of Check Point. I don't know if Bitdefender has protection for mobile, but I know that Kaspersky has recently started developing for mobile. Check Point Harmony Mobile is better and more secure for mobile protection because of its stability and all the functionality. It is easy to deploy and manage.
How was the initial setup?
Its initial setup is very simple. If any additional configuration needs to be done, I just receive an email. When a user is added to the portal, you receive an email with information about the server and the password. You can just click and start the application. It is very easy.
It is pretty fast. It just takes one minute for the installation and the first scan.
What about the implementation team?
I do it myself from the office. I don't need an assistant from Check Point or anyone else. I just need to read the documentation. I can download the documentation from their website, which contains the information for installation and troubleshooting.
The maintenance can be done from the tenants in the cloud. You can do the updates and patching of the product in the portal.
What's my experience with pricing, setup cost, and licensing?
At the moment, the price is good, but there is always scope for amelioration when it comes to pricing. When pricing is lower, it can make a customer buy the product. Customers ask us about the price of the product before allowing us to explain the functionality to them.
What other advice do I have?
I would recommend this solution to others. It is easy to implement, and it is easy to manage. It covers OS protection, network protection, file protection, and application protection. It provides the best protection.
I would rate it a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner