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IT Security Manager at Telecommunications Services of Trinidad & Tobago Limited (TSTT)
Real User
Sep 13, 2020
Filled a gap in our security posture by protecting mobile handsets and our corporate network
Pros and Cons
  • "We like the URL content filtering, that is one of the most valuable features."
  • "It also enables us to see where privacy is a concern, apps that are leaking privacy. Having an idea as to how these apps are being protected offers some level of security to the device and back into our corporate network."
  • "Overall, it helped us account for all assets and protect them properly."
  • "We don't have Google MDM being supported by the solution as of yet. It is a feature requirement... They are aware that it is something that I need. My objective is to be able to have the MDM integration and to have some level of control over the asset itself."
  • "We don't have Google MDM being supported by the solution as of yet. It is a feature requirement, but they wrote me saying it was supposed to have been rolled out at the end of the second quarter of 2020, which would have been in the last month."

What is our primary use case?

One reason we use it is that we didn't really have any control on the mobile side. We do have Google MDM, but we didn't have a solution like the one Check Point offers to protect mobile devices. Even with Google MDM, there is not much we can do without having something that can enforce security on the endpoint. So there was a gap and that security gap was our main use case.

How has it helped my organization?

The mobile space was pretty new to us. We had no control over it. Given the COVID situation and worked-from-home, we immediately embarked on this project to roll out this initiative. It was part of our strategic decision because when the government implemented work-from-home, only essential staff were supposed to come to work. We had to report every stage at which we reduced the number of staff on premises, because we're state-owned and our CEO reports to the minister. The solution improved things significantly in that context. We were able to give a proper accounting of our security assets and not have that gap where mobile devices are concerned. And we're able to offer a lot more security.

A lot of the users are using banking apps and didn't really have any assurance that they were protected. Also, with the pandemic there were a lot more cyber security attacks. We were sending out updates on what was happening, as part of our security awareness. It helped build some confidence within the staff in terms of what we were doing for our security campaign. Overall, it helped us account for all assets and protect them properly.

What is most valuable?

We like the URL content filtering, that is one of the most valuable features. 

It also enables us to see where privacy is a concern, apps that are leaking privacy. Having an idea of how these apps are being protected offers some level of security to the device and back into our corporate network.

The protection provided by the solution for all three threat vectors, application, network, and device, is pretty okay the way they're doing it. Their solution does not work the traditional way that endpoints used to be protected using local resources, when it's doing its scan. Sandblast is comparing the app to the app store and that is a very good feature. It's not resource-intensive. In terms of the networking, it does a pretty okay job. From the device side, we're able to see that backend information, including the app information, into the portal itself. 

It's also very easy to deploy and easy to manage.

When it comes to applications and network specifically, the solution's comprehensiveness and accuracy is pretty good. For applications, it has features pertaining to things like GDPR compliance. It is not leaking an end-user's personal information. There are some good features there. The only way we are able to see a user being identified is if there is a threat. Then that user comes up in that report, but that's only for those incidents. It's a very small minority. But it does a very good job in terms of breadth of protection.

The dashboard is pretty okay in terms of how you go in and you create your policies. And it comes with a very comprehensive policy. You have checkboxes or radio buttons to select the additional features. That's very intuitive. They just recently added some new features to their dashboard as well. It's pretty straightforward when it comes to where you: 

  • look for the threats, versus the administration aspect of it 
  • how do you drill down, the analytics
  • if there are any events, how you go all the way down. 

I find the dashboard is pretty intuitive and simple, compared to how Check Point has been deploying the SmartConsole.

And when it comes to blocking attempted attacks it's also pretty intuitive and simple. Suppose we see an app that has a particular threat. We're able to select and apply policies or rules on that particular app or device, and that can prevent the threat from propagating. We can quarantine it and address the issue. It's pretty simple in being able to manage threats, from a mobile perspective.

What needs improvement?

This is the first time we have ventured into protection of mobile devices. We have had many years where staff didn't have any restrictions on a mobile device. Since the migration from the BlackBerry Bell solution that we had back then, there has been a gap. Nobody was able to protect Android as well as iOS devices. And given that we were going into that space, we did not go in with the ability to do any serious lockdown or removal of apps. Mobile threat defense is not supported fully for Google MDM, so we're not using it within the Google MDM. It was supposed to be supported as of this month. We don't have Google MDM being supported by the solution as of yet.

It is a feature requirement, but they wrote me saying it was supposed to have been rolled out at the end of the second quarter of 2020, which would have been in the last month. We should have had something coming back from them so I wrote them last week, asking them where we are in terms of this roadmap. They are aware that it is something that I need.

My objective is to be able to have the MDM integration and to have some level of control over the asset itself.

Also, the one thing I don't see with it is that when I'm doing a scan on my network I'm not seeing my SSI ID showing up. I don't know if that means there's a bug or something we need to work out. But it's still giving me a good report in terms of the network scan and the device protection.

Another thing I would really like to see is a unified console where I don't have to use multiple devices or multiple consoles to manage my Check Point solutions. I am thinking of a unified console that could be linked back with some of the other solutions that we already have from Check Point, like CloudGuard. For all of the on-prem firewalls that we have, there would be one console, as opposed to these multiple consoles, and we would be able to link on-prem and cloud solutions to create that hybrid scenario. I haven't seen that feature yet.

I would also like to see support for other SIEM solutions such as Splunk.

Buyer's Guide
Check Point Harmony Mobile
September 2026
Learn what your peers think about Check Point Harmony Mobile. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.

For how long have I used the solution?

We started with Check Point SandBlast Mobile just when the pandemic lockdown started here in Trinidad, which was in early March, so it's been about six months. During that period of time, when the pandemic kicked in, and remote work and work from home and BYOD were a big concern, that is when we migrated to the SandBlast Mobile platform.

What do I think about the stability of the solution?

We haven't had any challenges due to somebody complaining of the app crashing. I also have it on my phone and it hasn't crashed. I haven't had a challenge where it prevented me from doing anything. In fact, I was running SandBlast Mobile alongside ZoneAlarm, the free version. I had ZoneAlarm installed about six months prior to installing the SandBlast Mobile agent and both of them worked alongside each other. I never had a problem. I eventually removed the free version and I use the corporate solution.

What do I think about the scalability of the solution?

We haven't really explored the MDM integration yet, nor the other use cases we can use it for. At this moment, we're just looking to protect the mobile handset. There's not much of a use case in terms of how we can scale it. We're still under our license limitation so we're pretty okay with it so far.

From the last report about number of users, we rolled out to about 300 endpoints and we still had about 90 handsets that had not accepted the install. We continue to add more every month to that list. The users include executives and senior managers from the various technology groups, as well as users outside of technology in finance, sales, and marketing. We have had staff from every one of those areas install the solution.

We're 2,400 staff in total and we have only purchased about 350 licenses. We plan to roll this out in phases to the other staff. The challenge that we're having internally is differentiating issued handsets. Initially, we were told to roll this out to everybody, but after some discussions we decided we didn't want to go that hard with the users. So the users that have it installed will run it for about a year and then we can then roll it out to the others. That way, the others will see that the users haven't really had any challenges or any concerns with privacy, or that it slowed down the phone in any way. So we do plan to extend SandBlast to the other staff that don't have it.

Also, being a telecom company, our GM for mobile has been looking at a business model where we would lease phones to our subscribers. In that scenario we would have the solution provisioned and the security installed, given that this is our handset and, at the end of the lease, we would want to recoup some level of monetary value from it. So we would protect it with the assurance that there would be no data privacy concerns. That is still in discussion.

How are customer service and support?

I haven't had many issues where I have had to contact tech support. I have a very good relationship with the territory manager, and I have met and have a very good relationship with the security engineer assigned to this region.

The tech support and help that I have gotten so far is pretty good. I haven't had any challenges.

Which solution did I use previously and why did I switch?

We had the BlackBerry Bell solution, but nothing to protect Android and iOS. We had purchased AirWatch from VMware, but AirWatch is not the same as a Check Point's mobile threat defense solution. AirWatch was more of an MDM.

We were kind of forced into the solution with the pandemic scenario. We were in the process of writing a few position papers; there were a few reports that the government had requested from the CEO. So we got a little bit of pressure when COVID kicked in. We had to rush. We were very happy when Check Point reached out to us and said, "You can use our ZoneAlarm free for 90 days and you can deploy it to your customers, your subscribers, and to your family members, during this period of time," owing to the relationship that we had. When we got that, the CTO said, "Well, let's just invest in the Sandblast solution." That's how we ended up transitioning into this and deploying it.

How was the initial setup?

The initial setup was pretty straightforward. There were a couple of ways to handle the roll-out. We could send an email with a barcode for the users to install it and there was also an option to send an SMS. They could then install it and it was pretty straightforward.

Prior to that, we sent out a communication explaining that this was what we were embarking on, that it was an executive security initiative. We still had a few calls from users because it was a new area and people were very concerned. We had to keep reassuring the users that we were not spying on them, that we were just protecting the company assets. We explained that it was no different from a laptop or a workstation that the company issued. We had to continually reassure them that it wasn't an issue of privacy. In fact, we told the employees that apps were leaking privacy information and this would turn that off and prevent it from happening.

Initially, there were a lot of concerns about privacy with users saying, "This thing is going to spy on us." But we did not roll it out to every employee's handset. We rolled it out to the company-issued handsets. We took that approach and, at a later date, based on how we run this solution and how we get it to "soak in," we'll move to the other area. But there were a lot of concerns. 

We didn't find any complexity around the installation of the solution on end-user mobile devices. Without the MDM integration, we were not able to force the install and the user still had the option not to install, and if it was installed they still had the option to remove it. But it was straightforward. There weren't any complexities.

Our deployment took about a month or a month-and-a-half. The problem we had wasn't with the roll-out, rather it was about our being able to separate company-issued handsets from the list. We went to the team that issues the handsets and they did not have accurate lists. The audit they had done was a month or two prior so we only had accuracy in the list up to a month or two before. The challenge wasn't about the solution itself.

What about the implementation team?

We didn't use any third-party. We had a demo and we were shown how straightforward it was. It started off from that demo and moved straight into production. They gave us use of it for a period of time. We looked at it, played around with it, and that eventually became our production environment. It wasn't a scenario where we had to engage Professional Services.

Initially, there were about five people from our side involved in the deployment, but it ended up coming down to two to three people.

For maintenance of the solution I have three people who are all IT security specialists.

What was our ROI?

We have not yet seen any ROI because we still have a number of devices where it has not been installed. We haven't yet seen the big benefits of it.

What's my experience with pricing, setup cost, and licensing?

We got a pretty good deal and the price is pretty decent compared to some of the other solutions.

Check Point has always been a little high on price. People will need to have a good relationship with their territory manager or their account manager and will need to negotiate a better price. 

Compared to some of its competitors who are very good in marketing, Check Point has been very lacking. Their price sometimes tends to be notably higher than its competitors, but the quality of the solution is the difference. However, people mostly go after the marketing. They see that side of it.

For this solution there is just the support. There were no other costs added on to it. It is a straightforward license: unit price by X number of units and the support that goes along with it. There wasn't any other cost for us.

Which other solutions did I evaluate?

We haven't really looked at any competitors. This type of solution was not something we were planning on doing within this financial year. SandBlast Mobile was not something that was on our radar. Owing to the scenario we were in with the COVID pandemic, the issue was how fast we could react to get to the solution onboard and how little paperwork would be involved. Given that we're a state-owned company, we have to comply with a lot of procurement policies and guidelines. If we don't have a vendor operating onsite, we are not able to leverage any solution from that vendor.

Check Point was already operating onsite; we had other solutions in use from them. Given that they offered a solution to us and had a relationship with our executives, that was what enabled us to fast-track things.

If we were to evaluate other products we would not have been able to roll this out in time. It would have had to go to an RFP, an evaluation process, and a purchase order. It would have been a good six- to nine-month process.

What other advice do I have?

If you have the opportunity, explore competitors to see how their products work. Also, negotiate your price with Check Point as much as possible.

The things that stand out from my experience are the ease of the deployment and the education of the end-user regarding data privacy and those types of things.

We haven't had many cases of false positives. One that we saw was in the following scenario. Let's say we had an app that came up as a threat and we applied particular rules to quarantine it. After we applied the rules, it showed up on the handset as if the app no longer existed, whereas Sandblast was saying that it wasn't removing the app. It turns out it really wasn't removing it. It just removed the app from reporting within the rule itself. That was a little bit of a challenge in wrapping our heads around it. We worked with Check Point to iron out that issue. So that was a kind of false positive.

We had to do it a few times in order to understand that the app was not being removed. The solution claimed to be GDPR compliant and that it was not removing any information or apps from the end-user's handset. We had to check to make sure those features were in place.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Cyber Security Consultant at Wirespeed
Consultant
Dec 17, 2023
Works seamlessly with mobile devices and has good detection capabilities without interrupting your daily phone use
Pros and Cons
  • "I would rate the stability a ten out of ten."
  • "While it's great, there's always room for improvement. Adding capabilities for automatic deployment in an enterprise environment would be useful."

What is our primary use case?

Mobile security, on top of MDM, is the primary use case. Some clients use mobile device management, and we provide additional common security capabilities. This includes vendor locking, where the end solution restricts access to corporate resources based on app management. Check Point does this very well, without issues on mobile devices. There aren't many players in this space, so it's a good, stable solution. You get the results you expect, and it's very quick to set up (around 5 minutes).

What needs improvement?

While it's great, there's always room for improvement. Adding capabilities for automatic deployment in an enterprise environment would be useful. Also, the ability to see licenses per mobile device would be handy.

So, in future releases, the ability to see the environment and licensing per device would be good.

For how long have I used the solution?

I have been working with this solution for three years. It's the best solution I have at the moment.

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. 

What do I think about the scalability of the solution?

It is a scalable solution. I would rate the scalability a ten out of ten. We have enterprise-level customers. 

How are customer service and support?

The solution doesn't require much support. 

How was the initial setup?

I would rate my experience with the initial setup a ten out of ten, where one is difficult and ten is easy.

The management console is on the cloud. The deployment takes around five to ten minutes. 

What about the implementation team?

For the deployment process, you basically create your account in the Harmony Mobile portal (Infiniti Portal on Check Point). 

Then, you configure the user and send them an email containing a QR code for app installation instructions. They download the app from the App Store or Play Store, scan the code, and it configures itself, appearing on the cloud portal. Very quick.

What's my experience with pricing, setup cost, and licensing?

The price is okay. Per user, it should be something like five or ten dollars. But, we usually get discounts that drive the cost down.

What other advice do I have?

It's a very good mobile security solution for protecting phones. It works seamlessly with mobile devices and has good detection capabilities without interrupting your daily phone use. It gives you a lot of visibility into security aspects, including rating every application. 

On the cloud portal, you can see a security rating for every application on the phone and get low-level details of what that application has access to on your phone. Overall, it's a very good solution.

Overall, I would rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Check Point Harmony Mobile
September 2026
Learn what your peers think about Check Point Harmony Mobile. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
913,924 professionals have used our research since 2012.
Security Consultant at Synergy
Reseller
Aug 22, 2023
A good choice for a phishing and malware-free mobile

What is our primary use case?

If you're looking for ways to ensure that your mobile is phishing-free and malware-free, then Harmony Mobile is a good choice.

What is most valuable?

The feature I find the most valuable is the confirmation of all the apps on your mobile, which is clean.

What needs improvement?

In Harmony Mobile mobile, there is a part for network protection and it actually affects some Messenger apps. For example, in the LINE app, you can receive important messages from friends if you turn on the option in the default settings.


For how long have I used the solution?

I have been using Harmony Mobile for about two years.

What do I think about the stability of the solution?

The solution is stable. I have not had any downtime while using it. The management server only controls the policy changes, so even if the management is down, the app works.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support is great. I would give it an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was quite easy for me. It was deployed within one day.

What's my experience with pricing, setup cost, and licensing?

I think that the pricing is neither cheap nor expensive. I would say it's average.

What other advice do I have?

Overall, I would rate the solution a seven out of ten just because I think that certain aspects could be improved.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementor
PeerSpot user
Founder at Softnetx
Real User
Jul 6, 2023
Scalable solution with efficient scanning features
Pros and Cons
  • "It is a stable solution."
  • "There could be more automation features for the solution."

What is our primary use case?

We use the solution for security purposes. It helps us scan mobile apps for malware prevention.

What is most valuable?

The solution's most valuable features are scanning for malware prevention and threat identification. 

What needs improvement?

There could be more automation features for the solution.

For how long have I used the solution?

I have been using the solution for more than a year.

What do I think about the stability of the solution?

I rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. We have 5000 users in our organization.

How was the initial setup?

I rate the solution's initial setup process a nine out of ten. We take help from its documentation and execute the implementation manually. Although, the documentation needs to include a few crucial steps for onboarding users.

What's my experience with pricing, setup cost, and licensing?

The solution's cost depends upon the number of users. Its price reduces in case of a larger number of users.

What other advice do I have?

I advise others to deploy the solution for advanced automation features. I rate it a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Cloud Support at a tech company with 1-10 employees
Real User
Top 5Leaderboard
Feb 20, 2023
HM is a excellent security tool, modern and infinity portal is great.
Pros and Cons
  • "We have had a lot fewer attacks thanks to this solution."
  • "The only language that is available is English."

What is our primary use case?

They can access the information from anywhere, which had to be covered with security to safeguard the company data, for which we obtained the use of Check Point Harmony Mobile to be able to provide this layer of security in a simple way.

How has it helped my organization?

The security provided has helped us to shield the information accessible to mobiles from anywhere, this was a risk to vulnerabilities, which is why the implementation of the Harmony Mobile Check Point solution has been quite important to improve security.

With it, we have been able to establish policies for use, access and anti-malware protection, and modern protection so that the equipment is covered.

We have had a lot fewer attacks thanks to this solution, achieving the main objective.

Users are quite happy with the solution.

What is most valuable?

The costs are adjusted to the organization for each user that is implemented and is really competitive for the features that are implemented.

It is essential to rely on a good vendor so that the provisioning and implementation of security are the best.

What needs improvement?

I feel that the implementation of users in a massive way should improve so that we can easily load some Excel, which can provide all the users that are required to be implemented.

Also, the solution or support service must improve, its newer applications are a little more difficult for the support teams since they take longer to solve.

The only language that is available is English. The hours of attention are somewhat uncomfortable as they are generally on the other side of the world, which is why they are not compatible with Latin America.

For how long have I used the solution?

It has helped us a lot with the issue of controlling the security of both internal and using mobile devices since, through the agent, we can carry out this security governance.

Which solution did I use previously and why did I switch?

It is our first implementation since previously we used an antivirus solution, but they did not meet the requirements of the company or modern threats.

What's my experience with pricing, setup cost, and licensing?

It is important to always implement demo environments to test first before doing it in production so that we can have more experience when migrating it to the most important environment.

The cost is accessible.

Which other solutions did I evaluate?

We really do not doubt the capacity of Check Point. We validate reviews in addition to validating their characteristics, for which we are convinced of their potential. Check Point Harmony Mobile is one of the best.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1718670 - PeerSpot reviewer
Information Technology Security Specialist at Telecommunications Services of Trinidad & Tobago Limited (TSTT)
Real User
Jun 16, 2022
Easy to use with an excellent variety of capabilities
Pros and Cons
  • "Harmony Mobile's most valuable feature is the variety of capabilities in the platform, including allowing you to track device status."
  • "Because of its ease of use and the coverage you get for the blurred boundary of mobile devices, Harmony Mobile gives you coverage whether you're using a BYOD, COPE, or COBO framework."
  • "Harmony Mobile could be improved with increased built-in DLP coverage."

What is our primary use case?

I use Harmony Mobile integrated with our MDM platform to manage mobile devices.

What is most valuable?

Harmony Mobile's most valuable feature is the variety of capabilities in the platform, including allowing you to track device status.

What needs improvement?

Harmony Mobile could be improved with increased built-in DLP coverage.

For how long have I used the solution?

I've been using Check Point Harmony Mobile for two and a half years.

What do I think about the stability of the solution?

Harmony Mobile is stable.

What do I think about the scalability of the solution?

Harmony Mobile is scalable.

How was the initial setup?

The initial setup is easy, and deployment takes just a couple of minutes.

What about the implementation team?

We used an in-house team.

Which other solutions did I evaluate?

I also evaluated VMware AirWatch, but I find Harmony Mobile to be a better solution.

What other advice do I have?

Because of its ease of use and the coverage you get for the blurred boundary of mobile devices, Harmony Mobile gives you coverage whether you're using a BYOD, COPE, or COBO framework. I would give Harmony Mobile a rating of nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1632579 - PeerSpot reviewer
Senior Information Technologist at a energy/utilities company with 1,001-5,000 employees
User
Jul 28, 2021
Easy to use with zero-touch deployment and excellent assistance
Pros and Cons
  • "The other most valuable service so far has been the assistance provided to us by the Check Point Harmony mobile engineers. They have been so awesome and helpful to us during the setup process."
  • "It has provided us with an easy-to-use solution that protects our corporate data on all our iPhone mobile devices."
  • "It would be super helpful if there were more details around the risks that were found on our mobile devices."
  • "The area that I find could use the most improvement would be in the forensics section of the administrator console."

What is our primary use case?

The Checkpoint Harmony mobile application is used to protect and eliminate our corporate iPhone users from malicious attempts such as phishing, malware, malicious websites, anti-bots, and harmful applications. Many users receive malicious text messages and emails prompting them for credentials such as corporate active directory details, banking information, or credit card information. It is important to protect our corporate data on all mobile devices by using Check Point's Harmony Mobile Application. 

How has it helped my organization?

It has provided us with an easy-to-use solution that protects our corporate data on all our iPhone mobile devices. The easy-to-manage cloud-based management console provides us with details on the scanning status of our devices and reports all risks that are identified on the mobile devices. It is wonderful to be able to customize the many policies in order for the application to work at it's best for our corporate environment. The scalability has provided us with much protection and flexibility - and that is what we definitely need. 

What is most valuable?

The zero-touch deployment system process has been the most valuable feature thus far. The ability to deploy and configure the application with the help of Microsoft's Endpoint Management (our mobile device management solution) has been seamless and has given us the ability to deploy with zero user interaction. 

The other most valuable service so far has been the assistance provided to us by the Check Point Harmony mobile engineers. They have been so awesome and helpful to us during the setup process. 

What needs improvement?

The area that I find could use the most improvement would be in the forensics section of the administrator console. It would be super helpful if there were more details around the risks that were found on our mobile devices. A simple click to find out more information would be excellent. Also, a reporting option would be beneficial as well. Maybe the option to send an email to the administrators when a high-risk vulnerability is found and also the option to run a monthly report to send to administrators would be great. 

For how long have I used the solution?

I've used the solution for about 4 months.

What do I think about the stability of the solution?

The solution is very stable; we have not had any connection issues with the devices reporting into the admin console. 

What do I think about the scalability of the solution?

The options to customize the policies are very beneficial.

How are customer service and technical support?

Technical support is great. All have excellent customer service skills and stellar technical abilities.

Which solution did I use previously and why did I switch?

We previously did not have a solution in place. 

How was the initial setup?

The initial setup was straightforward and the documentation was excellent. 

What about the implementation team?

We did an in-house implementation with support from engineers. 

What was our ROI?

In terms of ROI, we do not know this yet. 

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to be sure to get all information about the cost and licensing first. 

Which other solutions did I evaluate?

No, we did not evaluate other options first.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1633416 - PeerSpot reviewer
Manager, Infrastructure Services at a energy/utilities company with 1,001-5,000 employees
User
Jul 28, 2021
Straightforward to setup with great technical support and an excellent admin portal
Pros and Cons
  • "The easy navigation of the admin portal is a welcome change to how some other admin portals are not very user-friendly."
  • "Harmony Protect is a great solution and really stands up to threat protection and device defense."
  • "The admin portal is slightly clunky and sometimes shows a different status than what the device is actually doing."

What is our primary use case?

We were lacking threat detection and device-level protection in our mobile device space.  We are an Apple shop exclusively and although Apple does a good job at vetting apps and developers in the Apple App Store, we were lacking protection beyond that. The Harmony Mobile Protect suite really gave us the confidence of protection and real-time threat level safeguards. Users have the confidence to know that the data on their devices is safe. It's a great solution that has a proven track record in the mobile space.   

How has it helped my organization?

Harmony Mobile Protect has improved the confidence of the users in knowing their mobile device and data is protected. It is shocking to see how many sites, apps, and links to content were vulnerable to threats and security gaps. Users found themselves going to what they thought were innocent sites and in-app purchases that led them to a vulnerability.  To be fair, some legitimate apps, links, and content were flagged and all we needed to do is make adjustments to the white lists and users were able to access that data with no issue.   

What is most valuable?

The app just runs in the background and keeps the device safe. The real-time scan is awesome and really delivers that value-add component to threat defense and a holistic approach to mobile device protection. The easy navigation of the admin portal is a welcome change to how some other admin portals are not very user-friendly. Tracking users, seeing devices and their current state at a glance is very helpful. Reporting is also a great value add to this product. Seeing the areas of concern and making adjustments to tighten the gaps is very helpful and a value add.

What needs improvement?

The admin portal is slightly clunky and sometimes shows a different status than what the device is actually doing. A simple refresh of that device corrects the issue and displays real-time data. Overall, it works well and the improvements so far for this product have been great. Allowing the user to control the real-time scan is important. In recent updates of the app version, this can be achieved easily, but the user doesn't always see that. Perhaps making a separate button or leveraging the menu ribbon for this feature may work better.   

For how long have I used the solution?

I've worked with the solution for 3 months now.

What do I think about the stability of the solution?

After the initial setup, of course there was some tweaking, but the platform It' very solid. We have had no issues thus far with the stability.  There have been a few updates that were low to no impact.  More enhancement based updates.  

What do I think about the scalability of the solution?

So far, we have found it to be very scalable. That was the main selling point for us on this product.

How are customer service and technical support?

We did have some issues come up and required technical support. The support team was awesome and really knew how to address the issues we were having. The problems were fixed and we were back on the road in no time.

Which solution did I use previously and why did I switch?

We did not. This is our first product for mobile device threat protection and real-time scanning. 

How was the initial setup?

It was pretty straightforward. We had a solutions engineer walk us through things and helped us tie into our MDM, which went well.  

What about the implementation team?

We implemented through Check Point directly for the POC and then continued with licenses. The setup with Check Point went great and we were very happy to have that level of expertise on hand. Their solutions engineers are top-notch and we were very pleased. 

What was our ROI?

We are new to using this product, so we have not been able to capture the ROI as of yet.

What's my experience with pricing, setup cost, and licensing?

We had a very positive experience with this. The cost is the amount of devices times the number of licensing and the setup fees. We were up and running quickly. I do highly recommend leveraging a demo of this product. It really shows the depth of the product and the value-add to the customer.  

Which other solutions did I evaluate?

No, we have a vested interest with Check Point Mobile and we looked at their product line first, and was sold.  

What other advice do I have?

Harmony Protect is a great solution and really stands up to threat protection and device defense.  

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rodrigo Nalda - PeerSpot reviewer
Responsable de Ciberseguridad. CISO at a printing company with 501-1,000 employees
Real User
Mar 21, 2021
Quick and efficient support, transparent to the end-user, and priced well
Pros and Cons
  • "The best thing about the product is that it is transparent and does not impact the users."
  • "With the incorporation of Check Point Harmony Mobile technology, we have minimized these risks and both users and administrators feel calmer."
  • "The deployment in the Android system is very simple but in the case of iOS, it is more complicated so the users require attention from our CAU."
  • "Based on the fact that we do not have an MDM system, the deployment of the solution has been a bit difficult."

What is our primary use case?

We are deploying the solution on all corporate mobiles. We began the deployment with the most critical users for the business and we are expanding according to our needs. We have an organization differentiated by countries and we monitor the incidents reported from our SIEM.

The main objective is to have a security mechanism in these devices that prevents users from falling into attempts to steal credentials, infection by malware, etc.

With this tool, we consider that the systems are protected and so far, we have already been able to stop a good number of attacks.

How has it helped my organization?

Before having this tool, our users were exposed to any type of infection on corporate mobile devices and tablets. With the incorporation of Check Point Harmony Mobile technology, we have minimized these risks and both users and administrators feel calmer.

We also know that any incident that occurs is sent to our SIEM, which is monitored 24x7x365 by a security services company, which, if necessary, will act immediately to solve the incident detected.

All of this adds great value to the company in terms of security.

What is most valuable?

The best thing about the product is that it is transparent and does not impact the users. After analyzing the battery consumption and resource load, we found that it is practically negligible.

On some occasions, we have had to contact the user to solve a problem with the system. It is quite simple, which facilitates the resolution of problems.

What needs improvement?

Based on the fact that we do not have an MDM system, the deployment of the solution has been a bit difficult. The deployment in the Android system is very simple but in the case of iOS, it is more complicated so the users require attention from our CAU.

For how long have I used the solution?

We have been using Check Point Harmony Mobile for more than a year.

What do I think about the stability of the solution?

The solution is very stable and in the time we have been using it, we have not had significant problems.

What do I think about the scalability of the solution?

There is no problem in terms of the scalability of the solution, as it is only necessary to acquire a greater number of licenses.

How are customer service and technical support?

The support has attended to us quickly and efficiently in the few cases that we have needed it. It seems that this is the usual case for Check Point support.

How was the initial setup?

Not having an MDM is somewhat more complex as it cannot automate, and in the iOS environment, it is more complex than in Android.

What about the implementation team?

We carry out the deployment of the solution with our own internal teams supported by the CAU.

What's my experience with pricing, setup cost, and licensing?

The quality, price, and support ratio are very good.

What other advice do I have?

At the moment, we have not detected a specific need for new features within our environment. With the last update, the possibility of analyzing applications developed by us or even requesting an analysis of an application already published in stores was incorporated, which is a great improvement. It is good, for example, to anticipate possible problems with third-party applications, as well as for checking the security status of our applications.

In any case, we trust that in the next versions that Check Point publishes, useful functionalities will appear.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer at Caldoo
Real User
Jan 16, 2021
Good integration, great scalability, and helpful technical support
Pros and Cons
  • "We've found that the product is quite stable."
  • "With cybersecurity on the rise due to COVID, and people working on devices from home, off secure networks, it's important to protect your devices, now more than ever."
  • "From a user's perspective, of course, it is always better when it is cheaper in price."

What is our primary use case?

We primarily use the solution for mobile threat defense. We protect our mobile devices with it, due to the fact that SandBlast Mobile detects phishing, malware, et cetera, and all mobile devices.

What is most valuable?

What I like is that the user experience of your mobile device is not compromised by SandBlast Mobile. The end-user doesn't see anything like an extra app on your device. The app is working in the background, scanning for all kinds of cyberattacks, and seeking out phishing, malware, bots, et cetera. 

Once something is detected, the end-user gets an alert, and can immediately command an action. When they go to open, let's say, a phishing e-mail, they get an alert that says something to the effect of "Beware, this is a phishing mail. Don't open it." The user has the possibility then to open it, however, it would be quite foolish to do so when they are told not to do it. The app gives you very good warnings in terms of malicious attacks.

There is good integration with mobile device management systems.

There is a potential for reporting if you need it.

The solution scales very well.

We've found that the product is quite stable.

Technical support is helpful.

What needs improvement?

From my perspective, it's a very good product. I can't recall a moment where I thought a feature was missing.

It would be ideal if, one day, this product was bundled into a larger offering so that it's not just a standalone product.

For how long have I used the solution?

I've been using the solution for three years at this point. It's not so long.

What do I think about the stability of the solution?

The stability is okay. We haven't had any issues with bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

In terms of scalability, you can use it very well within an organization. YOu can use it with five devices or a hundred thousand devices. Worldwide, it's used by millions of devices. The scalability potential, therefore, is huge. It's no problem at all if an organization needs to scale it.

How are customer service and technical support?

Technical support is very good. They are very quick as well. It's fairly easy to talk with them when needed, however, truthfully, you don't need regularly. It works very well as a product. You rarely need to deal with technical support.

What's my experience with pricing, setup cost, and licensing?

From a user's perspective, of course, it is always better when it is cheaper in price. That said, it is a fair price. it's not overly expensive. We find it very reasonable. After all, when you get hit with ransomware or some other malicious program, it can be extremely expensive and comes at a great cost to the company.

What other advice do I have?

We're both a reseller as well as an end-user of the solution. We're partners with Check Point.

The product is in the SaaS environment.

I'd recommend the solution. With cybersecurity on the rise due to COVID, and people working on devices from home, off secure networks, it's important to protect your devices, now more than ever. I'd advise that organizations look at this solution and consider implementing it.

I'd rate the solution nine out of ten.

However, if this solution is right for a company depends on the environment. The capability of the standalone product is very good. 

When there's a supplier who buys Check Point SandBlast Mobile and incorporates it into their larger solution, I will give it a ten out of ten. Then you have a solution that really fits not only your mobile devices but also the security part of your organization. While, right now, it's a great standalone product, there's a lot of possibilities for it when it integrates with a larger security offering.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Check Point Harmony Mobile Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2026
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Mobile Threat Defense
Buyer's Guide
Download our free Check Point Harmony Mobile Report and get advice and tips from experienced pros sharing their opinions.