What is our primary use case?
Our company sells Check Point products. We give our customers support on these products. We use it here in our company, but mainly we give support to our customers who are using the product.
Our clients use it for improving the security in their environment. We are also using it to improve our security.
We are using this solution extensively. It is available all the time for any file that we download.
We have some on-premise equipment that goes to the cloud.
How has it helped my organization?
When our workers are downloading software, SandBlast Cloud is useful to emulate the downloads that the workers are doing. Then, there are no threats coming into the company.
We have never had a case of a virus entering our company in computer. I think we are safe because of this solution. One of the features of the Check Point product, SandBlast Cloud, is that it prevents the downloading of malicious files.
What is most valuable?
The mostly useful feature is we can download a file and emulate it outside of our company, then we can get the file and know that the file is clean. It's safe to run inside our company and we have no risk of viruses, Trojans, and so on.
What needs improvement?
I would like if it could emulate bigger files and somehow improve this usability. I don't know if this would be possible. However, if it was able to scan or emulate bigger files, then it would be safer for a company using it.
For how long have I used the solution?
What do I think about the stability of the solution?
It is very stable. We don't have many problems regarding this aspect. Most of the tickets that we receive are doubts about the configuration and feature improvements.
What do I think about the scalability of the solution?
It is scalable. We can just add more computers into the solution if the equipment becomes obsolete or their capacity reaches its maximum. We just need to use a bigger appliance. However, we have no experiences regarding this, as usually the equipment is better than the customer's needs.
In my company, there are maybe 50 users. It's not a very big company, so everyone has their function, but most of them are technicians. Other users are sellers, directors, supervisors, and security analysts (like me). If we consider that every worker has one computer, we can say that there are about 50 computers using this solution.
How are customer service and support?
It has very good support. If I had to give them a score from zero to 10, I would give them a nine. Sometimes it takes a bit too long for them to give the first answer. It's not something that we can't wait for, but sometime we will need that answer right in the moment that we ask, and maybe we are waiting some hours depending on the issue.
Which solution did I use previously and why did I switch?
How was the initial setup?
With some of our customers, I have been involved in the initial setup. It is very simple and intuitive. With just a few clicks, we can make it work.
After the system is running, just to enable each of the features, we take no more than 10 minutes.
What about the implementation team?
I just followed the Check Point documentation. I just read and replicated it into our production environment, then it was good to go.
About five of my colleagues are responsible for implementing the product.
Which other solutions did I evaluate?
I haven't evaluated other solutions.
What other advice do I have?
I am very satisfied with this product.
Anyone who deploys this solution needs to understand their network, e.g., the amount of data transferring through it. This way, they can define the product according to their needs.
I would rate this solution as a 10 out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller/Partner.