Cisco Identity Services Engine (ISE) Reviews

We use Cisco ISE to develop products for other people. We don't really use it in our system. We just buy it and implement it when our customers require ISE.

I like that Cisco ISE is easy to use.

Migration could be better. Right now, we back up with the new version, and it requires a lot of licensing and other things. Whenever we choose a product, it's very difficult because we have to meet the requirements of each feature. There is no standard feature, so the best system that we bought may not fit the solution. 

We have to look at every feature that the customer uses. If you compare it with other products like Aruba, it's not the same. With Cisco, I have to read all about the features on this version and the licensing required for the product. In Aruba, that thing is covered when you get one license because it covers almost everything. It could also be more scalable.

We have been using Cisco ISE for 20 to 30 years.

It could be more scalable. It's easy to scale initially, but it will become very difficult at a certain point. In the beginning, it's in the previous environment, and it's pretty easy. But after we integrate it, we need to do a couple more to scale the product, which is more difficult.

We have less than 300 people using it worldwide. We deal with an airline company, so people who come to use it aren't many, but it's available to everyone from everywhere around the world.

We deal with a local Cisco partner for technical support. I haven't dealt with Cisco directly in Bangkok. 

I think Cisco takes around six months to complete the migration from the old one to the new one. This is because we have compliance and a lot of other things here.

Our in-house team implements this solution. It takes about three people to maintain this solution.

It costs around 50,000 baht in the first year, but I'm unsure about the second year.

On a scale from one to ten, I would give Cisco ISE a seven.

We use Cisco ISE for authentication for VPN and network management.

The WiFi portal in Cisco ISE is very useful for WiFi customers.

In an upcoming release, it would be nice to have NAC already standard in the solution.

I have used Cisco ISE within the past 12 months.

Cisco ISE has been stable.

I have found Cisco ISE to be scalable.

We have two of the Cisco ISE devices installed.

The technical support has been good.

The solution does not require a maintenance or support team.

There is a license to use this solution and the price is reasonable.

When someone is implementing this solution the difficulty depends on where they started. We started with zero and there was a very large learning curve. However, once they understand how it works, it's straightforward. There is a sharp learning curve to start working with it.

I rate Cisco ISE an eight out of ten.

My primary use case is network address translation and layer 4 filtering.

Without this product, we wouldn't be able to use our public ID the way we need to.

The most valuable feature is the ASDM - the user interface makes it very easy to configure the firewall.

I would like the product to include support for OSVS version three.

I've been using this solution for about five years.

This is a stable product.

The scalability is good - currently, we don't have an internet bandwidth greater than 10GB, so it's efficient for us.

The initial setup was straightforward, and deployment was done in one night.

I implemented using an in-house team.

This product has helped us protect our infrastructure.

I considered some open source solutions, but those are usually difficult to set up.

I would recommend this solution as it is very easy to set up and has a very easy user interface. I would rate this solution as eight out of ten.

The solution is primarily used for Network management and Network Access Controls.

The general usefulness of the product is not specific to a particular feature. This is a comprehensive solution covering access to network to create a zero trust environment. It covers Network Access Control, Network Segmentation & policy control

The solution integrates well with other Cisco solutions. It works both from a single-vendor perspective and in cases where the client might have a hybrid network and multiple security solutions.

The product offers very good functionality.

From a configuration point of view, it's simple. It's not very complex. I don't see any major challenges when using the product.

The solution is reliable.

The scalability is good.

We haven't had any issues with technical support. They have been helpful. 

I have not come across any missing features. 

It would be ideal if Cisco could provide some short training videos or documentation to customers to help them understand how to use the product. 

We have not used this solution for ourselves but implemented it for various organisation's.

The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. 

This solution can work well for large enterprises that have a larger environment, such as a distributed environment. Mostly, from my organization's perspective, we deal with SMEs.

The solution is quite scalable. 

I've been in touch with technical support in the past. They are quite good. I am satisfied with the level of support they provide. I don't have any complaints. 

Positive

The initial setup is not very complex. All similar solutions will have a similar type of configuration as well, so it's pretty simple to figure things out. 

In terms of how long a deployment takes, it primarily depends upon the environment the customer has. Customers might have a very basic environment wherein it might get done in a couple of hours or so. If it is a very complex environment and they have multiple policies to be deployed, then it could definitely take more time.

There aren't any challenges when it comes to maintenance. It's pretty simple. 

I don't handle the licensing aspect of the product. I can't speak to the exact costs involved. 

We have not faced any major challenges in terms of getting a good price point from our customer's perspective. That said, the pricing would depend upon the perceived value of the solution rather than the actual cost of the product. If the solution is able to help the customer in mitigating its challenges many customers don't see any point in discussing the price point if POC is successful

We are a system integrator.

The version of ISE we are using depends on the customer. 

We primarily have the solution set up on premise. 

In terms of advice, from a security standpoint, it is paramount for any organisation, to be secure, no matter its size (large or small). Having secure network access control will always make it safer & help organisation in attaining a zero trust environment 

I'd rate the solution at an eight out of ten. 

We use Cisco ISE for device authentication, such as auto switches, and wireless authentication.

The most valuable features are authentication, we have more granular control on the access policies for the administrators. The solution is easy to use, has a center point administration, and has a good GUI.

The solution could be more secure.

I have been using Cisco ISE (Identity Services Engine) for approximately five years.

Cisco ISE is stable.

I have found Cisco ISE to be scalable.

We have approximately 500 people using this solution in my organization.

We were using Cisco ACS previously. I have found Cisco ISE to be a more advanced and easy-to-use solution than the Cisco ACS.

The installation is straightforward since we have worked on Cisco platforms previously.

We have approximately 100 people for the maintenance and support of this solution.

I rate Cisco ISE (Identity Services Engine) an eight out of ten.

We are using Cisco ISE for limiting port access in our organization's building for wired and wireless networks.

We were originally a Cisco shop and Cisco ISE integrated well with our other Cisco switches and networks.

I have been using Cisco ISE (Identity Services Engine) for approximately three years.

The solution is stable and has good performance.

Cisco ISE  is scalable.

We have approximately 200 people using this solution in my organization.

When I have contacted the support for Cisco ISE I have always been satisfied.

The installation is not straightforward, it took us approximately one month.

They need to reduce the number of options for the installation or have a wizard that covers small, medium, and large enterprises.

We had an integrator help with the implementation. For the deployment, we had five engineers and for the maintenance and support, we use three engineers.

The price of Cisco ISE (Identity Services Engine) is expensive and we are thinking about changing to FortiGate.

I have evaluated Fortinet FortiGate solutions.

I would not recommend this solution.

I rate Cisco ISE (Identity Services Engine) a six out of ten.

The RADIUS Server holds the most value.

The TACACS feature in ISE is good.

We also use the Posture feature to control the environment.

The product features are quite good.

One of the main issues in  Cisco ISE (Identity Services Engine) is that it lags excessively.

Sometimes Cisco ISE (Identity Services Engine) just doesn't work properly, due to misconfiguration.

I would like to see the product simplified more, especially with the configuration.

I have been working with Cisco ISE (Identity Services Engine) for approximately two years.

We are using version 2.7 Patch 2.

Cisco ISE (Identity Services Engine) is easy to scale.

I have approximately 450 Apex end-based licenses.

Currently, we don't have plans to expand.

Technical support as always is one of the best.

The initial setup was a bit complex. It took us three to four weeks to complete the setup and get it up and running. We had help from the reseller.

It was deployed by a vendor.

It was installed by a vendor.

It's a bit expensive, especially the licensed product.

The hardware is purchased one time. 

The support license is reasonable, but when compared to other products, such as ClearPass or Fortinet, the base license for users is much lower in other products. In general, Cisco is more expensive.

I would like to see one license based on one user. We do not need to use multiple licenses in order to have multiple features in the product.

One of the issues in ISE is that if you need more features you have to have multiple licenses per user. One user can have three or four licenses. 

It would be beneficial to have a single license that included all of the features.

We are currently trying to deploy Fortinet network access control. The support from Fortinet is disappointing.

We are in the testing phases, but there is a good possibility that we will go with Fortinet.

We have not used it yet. We will try the POCs this week coming.

I would suggest having an experienced engineer implement the product. If there is an error when implementing, you will experience many issues, especially lagging.

If it was well implemented I would rate it a nine out of ten, because it's good.

Cisco ISE (Identity Services Engine) is used in large enterprise companies. In our company and with our implementation, I would rate  Cisco ISE (Identity Services Engine) a four out of ten.

I am a reseller. We also implement solutions for our clients. Currently, we have a client who is doing a proof of concept with different clients of their own.

We sell this product to many different clients here in Mexico for both retail and manufacturing plants.

Our clients use Cisco ISE (Identity Services Engine) to secure the access of the users. It's a great tool for access control functions.

The profiling model included is the most valuable feature.

The user interface could be improved to make it more user-friendly.

I have been selling Cisco ISE (Identity Services Engine) for eight years.

Cisco ISE (Identity Services Engine) is very stable.

It is very scalable. Cisco ISE (Identity Services Engine) is a nice solution.

I have not had any contact with technical support.

The initial setup is easy.

It can take three days for a basic configuration.

As resellers, we frequently evaluate solutions for our customers.

After the deployment, I would recommend completing a proof of concept.

I would rate Cisco ISE (Identity Services Engine) a nine out often.