Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Security Senior Network Engineer with 1,001-5,000 employees
Real User
We use it for implementing wireless 802.1X with Active Directory and guest portal, but we're waiting for TACACS integration to completely replace the Cisco ACS line of products.

What is most valuable?

  • I'ts compatibility with 802.1X
  • Posture
  • Profiling
  • Guest Portal

How has it helped my organization?

As an integrator, I can tell that this product is mostly used for implementing wireless 802.1X with Active Directory and guest portals. It can be integrated with Active Directory and an external SMS gateway, can be used to track user authentications with Cisco WLC, can be therefore used to completely implement BYOD (considering the tight integration with leading MDM vendors). The product can be bought as a physical appliance as well a virtual appliance.

What needs improvement?

We are waiting for TACACS integration to completely replace the Cisco ACS line of products.

For how long have I used the solution?

I've used it for about four years.

Buyer's Guide
Cisco Identity Services Engine (ISE)
June 2025
Learn what your peers think about Cisco Identity Services Engine (ISE). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.

What do I think about the stability of the solution?

Being a product relatively young the product seems incredibly stable and not prone to system outages.

What do I think about the scalability of the solution?

Having a Cisco consolidated experience with this type of products, the product encounters very little of no scalability problem.

How are customer service and support?

Cisco has implemented a special ATC partner program to help partners and customers to have a smooth deployment. As far as I know there is also a dedicated TAC area for this product, Cisco commitment on the ISE line of product is really at a top level. I can say this with an high degree of certainty being a Cisco Gold Partner.

Which solution did I use previously and why did I switch?

We use this product because we mainly sell this as a premier class NAC solution, compared to other similar products.

How was the initial setup?

The initial setup is very straightforwardly done by following the product’s document guides.

What about the implementation team?

I work for a vendor/system integrator.

What other advice do I have?

The main advice is to seek for an accredited ATC system integrator with a large ISE portfolio.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a Gold Partner and an authorized ISE system integrator.
PeerSpot user
Director of Security and Computer Risks at Eclipse Telecomunicaciones S.A. de C.V.
Real User
A next-generation NAC solution that is easy to use
Pros and Cons
  • "Our clients like Cisco ISE because they already use various Cisco solutions. It's easy for them to use this solution because they have an engineer with Cisco certifications."
  • "The price could be better. I would like to see more integration with third-party solutions in the next release. This is because many of my clients don't have Cisco."

What is our primary use case?

Our clients use Cisco ISE for security, especially in the finance industry.

What is most valuable?

Our clients like Cisco ISE because they already use various Cisco solutions. It's easy for them to use this solution because they have an engineer with Cisco certifications.

What needs improvement?

The price could be better. I would like to see more integration with third-party solutions in the next release. This is because many of my clients don't have Cisco.

For how long have I used the solution?

We have been a partner dealing with Cisco ISE for about 14 years.

What do I think about the stability of the solution?

Cisco ISE is very stable.

What do I think about the scalability of the solution?

Scalability is good.

How are customer service and support?

I think Cisco has already improved its support for this solution.

On a scale from one to five, I would give technical support a five.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. We have two engineers who implement this solution.

On a scale from one to five, I would give the initial setup a four.

What's my experience with pricing, setup cost, and licensing?

Cisco is expensive, but it's the cost for all the functions and value it brings. Functions like internet solutions, integrations, security, and many more features are important, but it's expensive for some clients.

What other advice do I have?

I would tell potential users that this is a good solution.

On a scale from one to ten, I would give  Cisco ISE a ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Cisco Identity Services Engine (ISE)
June 2025
Learn what your peers think about Cisco Identity Services Engine (ISE). Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
reviewer1461459 - PeerSpot reviewer
Team Lead Network Infrastructure at a tech services company with 1-10 employees
Real User
Scalable with good device administration and good stability
Pros and Cons
  • "Typically, the installation is pretty simple."
  • "Deploying to a machine, as opposed to a dedicated appliance, can be a bit difficult."

What is our primary use case?

The solution is primarily used for authentification purposes. 

What is most valuable?

The solution is stable.

We have found the product to be scalable.

The device administration is great. 

It offers very good integrations and can easily be integrated with mobile devices.

The product works well with StealthWatch.

It's quite an innovative product.

Typically, the installation is pretty simple.

What needs improvement?

The solution isn't as dynamic as it could be. There are some limitations, specifically around switches. 

Deploying to a machine, as opposed to a dedicated appliance, can be a bit difficult. 

The network solutions need to be improved by Cisco.

For how long have I used the solution?

I've been using the solution for three to four years. It's been a while at this point. 

What do I think about the stability of the solution?

The solution has been quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability is good. If a company needs to expand it, it can do so. It's not a problem.

We have this solution deployed to 6,000 or more users. 

How was the initial setup?

An installation is pretty simple if it is on a dedicated hardware appliance. However, if someone chooses to deploy to a machine, then you can face certain challenges during the installation. On a dedicated appliance, you can deploy in two to three hours.

You only really need one person to deploy the product. You don't need to have a big team.

What about the implementation team?

We are integrators and can deploy the solution for clients.

What other advice do I have?

We are a systems integration company.

I'm using different versions of the solution, and not necessarily the latest one.

I'd rate the solution at an eight out of ten. It's worked well for us so far. We find Cisco to be innovative and to offer good products. 

I would recommend the solution to other users and organizations. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
reviewer1454613 - PeerSpot reviewer
VP of IT at a tech services company with 51-200 employees
Real User
Good support, provides visibility of traffic, and is easy to use
Pros and Cons
  • "It is stable and easy to use."
  • "The user interface can be improved."

What is our primary use case?

We are a solution provider and we provide Cisco products, including ISE, to our customers.

This product is used to facilitate the connection of a local network to wireless access. This allows us to restrict users and their access.

What is most valuable?

This product allows them to see the traffic that is going through the network.

It is stable and easy to use.

What needs improvement?

The user interface can be improved.

For how long have I used the solution?

I have been using Cisco ISE for approximately three years.

What do I think about the stability of the solution?

Cisco ISE is stable.

What do I think about the scalability of the solution?

This is a scalable solution. There are more than 500 users in my client's organization.

How are customer service and technical support?

The technical support from Cisco is very good

How was the initial setup?

ISE is very easy to configure, although it takes time because we have to take input from the customer. It will take about two days to implement and deploy.

What about the implementation team?

We have a consultant to assist with deployment. A team of four engineers is required for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

The price is okay.

What other advice do I have?

As of now, this product is working fine.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
General Manager, Enterprise Solutions at Arravo
Real User
Top 20
Helped improve our security and is reliable
Pros and Cons
  • "The solution is very reliable."
  • "Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices."

What is our primary use case?

The solution is being used for authentication purposes and for sharing assessments. 

How has it helped my organization?

Cisco ISE has helped improve our security. 

What is most valuable?

It helps ensure that you are working in accordance with the organizational policy before you join the network. Also, the solution is very reliable. 

What needs improvement?

I would like to see better management. Integration with other platforms can also be improved. 

Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices.

For how long have I used the solution?

I have been working with Cisco ISE (Identity Services Engine) for ten years. 

What do I think about the stability of the solution?

The stability of the solution is average. I would rate the stability of the solution a seven out of ten. 

What do I think about the scalability of the solution?

The solution's scalability is average. I would rate the scalability a seven out of ten. 

How was the initial setup?

The initial setup of Cisco ISE is complex. For the deployment, the solution needs to be installed and then it needs to be integrated with the network and certificates to get to the endpoints. 

What other advice do I have?

I would like to advice that Cisco ISE is a reliable and stable solution although it is not very easy to use. They should work on integrating the solution with other platforms.

Overall, I will rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
reviewer1884837 - PeerSpot reviewer
Cyber Transport Specialist at a government with 10,001+ employees
MSP
Enables us to track people who are authenticating onto our network
Pros and Cons
  • "The interface is pretty easy to use."
  • "Whenever we see the authentication logs, we can't see what device we're logging into... We can see who logged in, but we can't see the IP address of the device... I'm sure that's available. We just haven't figured out how to properly deploy it."

What is our primary use case?

We mainly use it for authenticating devices on our network.

How has it helped my organization?

It's our way to track people who are authenticating onto our network, whenever they log on to our switches, et cetera. It's good for security purposes.

What is most valuable?

The interface is pretty easy to use.

What needs improvement?

Whenever we see the authentication logs, we can't see what device we're logging into. It shows us the main server, but we don't see details like, "It's in building 200," or that kind of thing. We can't see the IP address. We can see who logged in, but we can't see the IP address of the device.

I'm sure that's available. We just haven't figured out how to properly deploy it.

For how long have I used the solution?

I've been using Cisco ISE (Identity Services Engine) for about a year. I'm only using a small portion of it, so I don't know all the capabilities of the program.

What do I think about the stability of the solution?

The stability is good. I haven't had any issues with downtime or anything going out.

What do I think about the scalability of the solution?

We use it enterprise-wide, around the world. That would indicate it's pretty scalable.

How are customer service and support?

I haven't had to contact technical support.

What other advice do I have?

It's a good product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Joni Saputro - PeerSpot reviewer
System Engineer at Packet System Indonesia
Real User
Top 5
A cost-effective and stable solution to secure the endpoints

What is our primary use case?

We use the solution to secure the endpoint. Before the user connects to the network, it can be investigated whether to connect.

What is most valuable?

Cisco ISE has a powerful posturing tool with security requirements. This data can be integrated with the device identity and threat intelligence surface, enabling you to create granular policies based on a device's identity. Just like we made policies based on Samsung or Lenovo, you can now do the same based on its compliance posture.

What needs improvement?

You have to restart the system to change the DNS or NTP server.

For how long have I used the solution?

I have been using Cisco ISE as a system integrator for three years.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is good. We cater the solution to medium-sized businesses.

I rate the solution’s scalability an eight out of ten.

How was the initial setup?

The initial setup is easy. One engineer can deploy it in three hours.

What's my experience with pricing, setup cost, and licensing?

The product has moderate pricing and comes with a subscription model.

What other advice do I have?

We must check the compatibility with the other device before using Cisco ISE. Fortinet or Palo Alto provides integration to another device.

The solution has medium maintenance.

Overall, I rate the solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
Download our free Cisco Identity Services Engine (ISE) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Cisco Identity Services Engine (ISE) Report and get advice and tips from experienced pros sharing their opinions.