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Cisco Identity Services Engine (ISE) vs ExtremeCloud IQ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Cisco Identity Services Engine enhances security, simplifies operations, and reduces costs while boosting productivity and ensuring regulatory compliance.
Sentiment score
6.6
ExtremeCloud IQ boosts productivity, reduces costs, simplifies management, and enhances scalability, positively impacting ROI and customer satisfaction.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
 

Customer Service

Sentiment score
6.7
Cisco ISE support is highly rated for knowledge and responsiveness but struggles with response times and communication challenges.
Sentiment score
7.8
ExtremeCloud IQ is praised for responsive, knowledgeable customer service, despite minor training and escalation improvement suggestions.
I rate the technical support as one out of ten.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
Cisco support has pretty good teams for support and every time we had good answers and we could somehow solve the issues we had.
Network and Technology Information Manager at Akkodis
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
Solution Architect, Presales Engineer at a computer software company with 51-200 employees
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
 

Scalability Issues

Sentiment score
7.3
Cisco ISE supports smooth scalability for diverse enterprises, but virtualization and hardware challenges may require strategic solutions.
Sentiment score
7.9
ExtremeCloud IQ is praised for seamless scalability, easy integration, and reliable performance in both small and large deployments.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
For a really big deployment, scalability could force you to deploy more complex architectures.
Network and Technology Information Manager at Akkodis
 

Stability Issues

Sentiment score
7.7
Cisco ISE is stable and reliable, but large deployments may face challenges, requiring proper configuration and effective support.
Sentiment score
7.5
ExtremeCloud IQ is generally stable with high performance, though occasional firmware bugs and delays can impact operations.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
Solution Architect, Presales Engineer at a computer software company with 51-200 employees
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
Sometimes when we have upgrades or failovers with Cisco Identity Services Engine (ISE), we had some minor issues.
Network and Technology Information Manager at Akkodis
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
 

Room For Improvement

Cisco ISE is hindered by complexity, compatibility issues, costly licensing, and needs improvements in usability, support, and performance.
Users seek a simpler interface, improved support, and enhanced features, highlighting issues with bugs, security, and pricing concerns.
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Technical Services Lead at Telenet Solutions
Additionally, the product is vulnerable and has many bugs.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before.
Network and Technology Information Manager at Akkodis
Improving documentation with more detailed videos and resources would be beneficial.
Technical Coordinator at Yildiz Technical University
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
 

Setup Cost

Cisco ISE pricing is complex and costly, with strong vendor partnerships needed for discounts, favoring large enterprises over smaller businesses.
ExtremeCloud IQ pricing is competitive, offering comprehensive licensing and discounts, appealing to buyers prioritizing quality and reliability.
The license costs can range between $50,000 to $100,000 per year for enterprises.
Technical Services Lead at Telenet Solutions
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Solution Architect, Presales Engineer at a computer software company with 51-200 employees
Making large organizational costs significant.
Service Line Manager (Service Operations Expert) - Network Access Control at a pharma/biotech company with 10,001+ employees
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
 

Valuable Features

Cisco ISE excels in security, network access control, and integration, offering adaptability, scalability, and centralized management for organizations.
ExtremeCloud IQ provides scalable, cloud-based network management with AI analytics, enhancing performance, security, and reducing costs for businesses.
There is value because it helps us secure the network and prevents certain things from happening which could cause financial loss.
Ag Systems & Networks Head at UNBS
This solution ensures organizations have secure environments and also supports robust policy enforcement, allowing control over who has access to various parts of the network.
Technical Services Lead at Telenet Solutions
The adaptability of Cisco Identity Services Engine (ISE) policy enforcement can fit to the site we have depending on which kind of devices we have on site and then the needs for authentication, granting access and then assigning each device into its correct network for segmentation.
Network and Technology Information Manager at Akkodis
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
 

Categories and Ranking

Cisco Identity Services Eng...
Ranking in Network Access Control (NAC)
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
144
Ranking in other categories
Cisco Security Portfolio (4th)
ExtremeCloud IQ
Ranking in Network Access Control (NAC)
10th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
77
Ranking in other categories
Network Management Applications (13th), Intrusion Detection and Prevention Software (IDPS) (17th)
 

Mindshare comparison

As of March 2026, in the Network Access Control (NAC) category, the mindshare of Cisco Identity Services Engine (ISE) is 21.7%, down from 27.1% compared to the previous year. The mindshare of ExtremeCloud IQ is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Access Control (NAC) Mindshare Distribution
ProductMindshare (%)
Cisco Identity Services Engine (ISE)21.7%
ExtremeCloud IQ1.8%
Other76.5%
Network Access Control (NAC)
 

Featured Reviews

NF
Network and Technology Information Manager at Akkodis
Has improved authentication management and simplified visitor network access
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before. You cannot search into the oldest logs; you have to use another tool for that. This can be blocking if you don't have any log consolidation solution. To do a search for an issue or something that happened two days ago, you cannot search directly in there. The capacity of Cisco Identity Services Engine (ISE) could be enhanced. Something between one week and one month for the log capacity would be nice.
José Roldan - PeerSpot reviewer
Ingeniero De Preventa at a tech services company with 51-200 employees
Has improved network monitoring with AI-driven insights and centralized device management
The best features of ExtremeCloud IQ include the integration of different vendors in one dashboard, the evolution of the manager, and any devices in networking. The impact of ExtremeCloud IQ on my organization is positive as the deployment is for a hybrid solution, using third-party vendors and cloud solutions for Extreme devices, switches, IP, and access points or SD-WAN solution devices. My IT team is occupied with other jobs, and ExtremeCloud IQ helps with monitoring networking at low costs. For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
9%
Government
8%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise32
Large Enterprise91
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise14
Large Enterprise24
 

Questions from the Community

Which is better - Aruba Clearpass or Cisco ISE?
Aruba ClearPass is a Network Access Control tool that gives secure network access to multiple device types. You can adapt the policies to VPN access, wired, or wireless access. You can securely ...
What are the main differences between Cisco ISE and Forescout Platform?
OK, so Cisco ISE uses 802.1X to secure switchports against unauthorized access. The drawback of this is that ISE cannot secure the port if a device does not support 802.1x. Cameras, badge readers, ...
How does Cisco ISE compare with Fortinet FortiNAC?
Cisco ISE uses AI endpoint analytics to identify new devices based on their behavior. It will also notify you if someone plugs in with a device that is not allowed and will block it. The user exper...
What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
 

Also Known As

Cisco ISE
Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
 

Overview

 

Sample Customers

Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
Find out what your peers are saying about Cisco Identity Services Engine (ISE) vs. ExtremeCloud IQ and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.