No more typing reviews! Try our Samantha, our new voice AI agent.
Network Design at a tech vendor with 10,001+ employees
MSP
Top 5
Oct 14, 2025
Has delivered reliable performance and integrates well with existing infrastructure
Pros and Cons
  • "The features in Catalyst 9100 Access Points that I have found most valuable include that it's a complete solution; we go with Cisco because you have access points, you have a controller, you have Cisco ISE, and you have Cisco DNA Center."
  • "Technical support from Cisco has been a bit degraded lately because the first support we get is challenging."

What is our primary use case?

My current use case for Catalyst 9100 Access Points is that we have offices, and we use it for our clients in their office spaces, mainly.

What is most valuable?

The features in Catalyst 9100 Access Points that I have found most valuable include that it's a complete solution; we go with Cisco because you have access points, you have a controller, you have Cisco ISE, and you have Cisco DNA Center. So all of these are part of one big solution.

These are very robust in the sense that they are quite stable. They provide higher throughputs and excellent performance. They are reliable and remain stable for years.

I am using remote troubleshooting in my network.

What needs improvement?

Catalyst 9100 Access Points is a very useful product, but it's quite an old one. Some quality of service features could be added as a high-end technical feature. The traffic analyzer is something which is quite useful.

We do some sort of rate limiting, per user, per AP. It needs to be more flexible when it comes to bandwidth allocation.

I suggest that Cisco can add functionality where the user should be able to allocate specific bandwidth at a user level. For example, if there are 10 users with limited internet bandwidth, that bandwidth should be able to be allocated equally to all users.

For how long have I used the solution?

I have been working with Catalyst Access Points since the beginning, approximately three years now.

Buyer's Guide
Cisco Wireless 9100 Access Points
June 2026
Learn what your peers think about Cisco Wireless 9100 Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability of Catalyst 9100 Access Points as a nine.

What do I think about the scalability of the solution?

I would rate the scalability of Catalyst 9100 Access Points as a nine; it's quite a scalable product from that point of view. Although we do not have a very big environment, it's quite scalable.

How are customer service and support?

Technical support from Cisco has been a bit degraded lately because the first support we get is challenging. Eventually, we get into the Cisco TAC, and they give us the right technical person who is then able to resolve our queries. Initially, it is challenging.

How was the initial setup?

I would rate the initial setup for Catalyst Access Points as simple; it's been the same for at least 10 years. It's essentially unchanged and pretty much simple.

Which other solutions did I evaluate?

When comparing Catalyst switches and access points with other vendors, specifically Aruba, Cisco has an edge. The solution is complete, and the stability gives it an advantage.

What other advice do I have?

I am aware that Catalyst 9100 Access Points are used for IoT applications, but at the moment, we are not using it. We may implement this in the future.

Regarding DNA software, now named Catalyst Center, we are using the assurance feature. The DNA Center provides wireless assurance, which we find useful.

I have recently enabled AI-driven analytics in Cisco.

I am aware of the Bluetooth Low Energy tracking capabilities feature.

Cisco access points support all the standard security requirements which are applicable.

We obtain Cisco access points through partners, as we are partners and we resell it to our customers.

I rate Catalyst 9100 Access Points a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Oct 14, 2025
Flag as inappropriate
PeerSpot user
Consultant at Tata Consultancy Services
Real User
Top 10
May 18, 2026
Wi‑Fi design and monitoring have improved reliable connectivity for high‑density users
Pros and Cons
  • "In terms of pricing, Cisco Wireless 9100 Access Points are quite expensive, but they are worth the investment because once acquired from Cisco, the support and service are excellent."
  • "Cisco Wireless 9100 Access Points could provide more automation instead of requiring manual work."

What is our primary use case?

I use Cisco Wireless 9100 Access Points to provide Wi-Fi to users within a certain connection limit. The current wireless controller is the 9198, and all access points join to this wireless controller.

I can configure the Wi-Fi username and password for corporate Wi-Fi or guest Wi-Fi on the wireless controller, allowing users to connect with their credentials and access the internet without any issues.

For all sites, I need to create a diagram that shows where each device is located, what cables are connected, and which ports they connect to. This diagram helps the site identify cable locations and assists engineers in their work.

The configuration must be correct in the wireless controller to handle high-density environments with Wi-Fi 6, 6E, and Wi-Fi 7. Before implementation, I conduct pre-checks on what will be established in the environment. After completing these pre-checks, I obtain confirmation from the client and coordinate with Cisco to ensure the implementation will not negatively impact anything.

What is most valuable?

To improve network performance and reliability, I need to configure network monitoring tools to check network performance and reliability. If any link goes down or packet flow issues occur, I can check in the monitoring tool and raise a case with ISP vendors to address the issues.

Regarding integration and network security management, I currently have no integration affecting security. The overall environment's security would be stronger with proper implementation. If I implement anything, those IPs need to be allowed at the security firewall level for access.

What needs improvement?

Cisco Wireless 9100 Access Points could provide more automation instead of requiring manual work. I already have DNAC available to facilitate this, so more configuration needs to be done through automation.

The reliability and end-user experience sometimes face issues as end users experience Wi-Fi connectivity problems. When this occurs, I log in and ask the user to share their screen to identify the issues they are facing, and I am often able to resolve them. If I cannot resolve the issue, I raise a case with Cisco for joint troubleshooting.

Regarding AI insights, they help improve my troubleshooting capabilities, but they still need improvement from an AI perspective.

For how long have I used the solution?

I have been using Cisco Wireless 9100 Access Points for approximately four to five years.

What do I think about the stability of the solution?

The reliability and end-user experience sometimes face issues as end users experience Wi-Fi connectivity problems. When this occurs, I log in and ask the user to share their screen to identify the issues they are facing, and I am often able to resolve them. If I cannot resolve the issue, I raise a case with Cisco for joint troubleshooting.

What do I think about the scalability of the solution?

For scalability, I would rate it an eight out of ten.

How are customer service and support?

I rate the technical support an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, Cisco Wireless 9100 Access Points are quite expensive, but they are worth the investment because once acquired from Cisco, the support and service are excellent.

Which other solutions did I evaluate?

Compared to other wireless vendors, Cisco Wireless is more user-friendly.

What other advice do I have?

Cisco Wireless 9100 Access Points have not had much effect on my zero trust strategy.

To improve interaction between my network, data center, and application teams, I already have the firewall, which provides security. All network devices have been configured with hardening, including AAA configuration to help with secure access and logging.

There is not much maintenance required. If any device is out of warranty, I need to replace that device. The wireless controller needs to be upgraded if there is any vulnerability, and Cisco releases a new version accordingly. When upgrading, I need to check the compatibility of the access points before proceeding.

For the number of users per site, if it is a small site, ten to fifty members will use the Wi-Fi, and if it is a large site, three hundred to four hundred users will use it.

I recommend Cisco Wireless 9100 Access Points to other users because they are more user-friendly, allowing for easy learning and troubleshooting. I rate this product a nine out of ten overall.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 18, 2026
Flag as inappropriate
PeerSpot user
Buyer's Guide
Cisco Wireless 9100 Access Points
June 2026
Learn what your peers think about Cisco Wireless 9100 Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,644 professionals have used our research since 2012.
JavedHashmi - PeerSpot reviewer
Chief Technology Officer at Future Point Technologies
Reseller
Top 5
Nov 12, 2025
Provides consistent performance for indoor environments but still needs better usability and intuitive management
Pros and Cons
  • "The reliability of Cisco is the number one aspect I have seen, and the performance is pretty stable."
  • "Frankly, ease of use is one of the things that needs improvement, as the management interfaces have always been complex and not very intuitive."

What is our primary use case?

We have recently deployed hundreds of access points in the last two years.

What is most valuable?

In my personal opinion, Catalyst 9100 Access Points are a good access point. While there are fewer options in our market and enterprise customers in the financial sector prefer Cisco, I think Juniper and Fortinet are also good. The reliability of Cisco is the number one aspect I have seen, and the performance is pretty stable. Even though Catalyst 9100 Access Points have all the features other access points possess, they are a very reliable solution for various environments.

Wi-Fi 6 is good, and IoT applications are also functioning well. There were a couple of problems with iPhones, but they were sorted out, and we have not encountered any major complaints. Initially, older models such as 2800s had connectivity issues due to firmware, but after introducing Catalyst 9100 Access Points, most problems have ceased.

I am satisfied with the security capabilities of Catalyst 9100 Access Points, but the security features do help reduce some network vulnerabilities.

What needs improvement?

Frankly, ease of use is one of the things that needs improvement, as the management interfaces have always been complex and not very intuitive. I believe Cisco needs to enhance its visibility solutions, just like FortiAnalyzer from Fortinet, which has put considerable effort into monitoring. Cisco is currently working on this but tends to have complexity when it comes to graphical interfaces, so I think they need improvement in ease of use.

Particularly in the AI area, knowing that Juniper offers comprehensive AI features for problem detection and detailed visibility, I think Cisco needs better AI tools, similar to what Juniper provides with Mist. Cisco claims they are embedding AI, but they still lag behind.

It is not that complex, but I believe there is a bit of difficulty when compared with other solutions.

What do I think about the stability of the solution?

I do not believe that Catalyst 9100 Access Points lag far behind in stability, placing them among the top three, so I would rate them an eight.

What do I think about the scalability of the solution?

For scalability, I also rate it the same, an eight, reflecting the ability to expand the network efficiently.

How are customer service and support?

For technical support from Cisco, I think it is pretty good, but support from all vendors seems to be lacking compared to five to ten years ago. Still, I believe Cisco offers one of the best support teams available.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We just keep it.

How was the initial setup?

This is going to be the first time we will deploy it, as we have not deployed it yet. We just received an order for NDO, Nexus Dashboard, which is the alternative from which one can manage the ACI. We have not deployed Cisco ACI yet.

What's my experience with pricing, setup cost, and licensing?

I rate the price for Cisco a two, indicating a high price point.

Which other solutions did I evaluate?

HP Aruba and Juniper offer very good solutions, especially with their integrated ClearPass.

I think Juniper and Aruba are very good contenders in the market; however, since Cisco has a strong presence here, the resources of Juniper and HP are not as robust, making Cisco the preferred choice.

What other advice do I have?

I am currently working with Fortinet, but frankly, I have a team which is more working on Fortinet and other products because I am managing them, so I am a little less hands-on right now.

Basically, we are a system integrator company, and we provide solutions to customers regarding security, networking, virtualization, and storage. In security, we are working with Fortinet, Trend Micro, Palo Alto, and CrowdStrike, while in networking, we are more geared towards Cisco and also have a few other networking products, with Cisco being at the top.

We have work experience with Palo Alto and Cisco, where we have deployed Cisco SD-WAN and Cisco firewalls, meaning we have worked with almost the majority of Cisco products, including Cisco EDR and routers.

We work intensively with several vendors including Cisco, Huawei, H3C, and Fortinet, where we have made a lot of deployments for clients. In networking, we have also worked with Aruba and HP Aruba wireless, and when discussing the security side, we have worked with Citrix, Trend Micro, Fortinet, Palo Alto, and Cisco. Moreover, we have deployed BeyondTrust for PAM and Cisco email security, and for proxy and internet gateways, we have deployed Saintfort, Kaspersky, and Symantec.

Catalyst 9100 Access Points are for indoor use. It shows us all client-related problems from onboarding to every stage, including authentication issues. Previously, there were many obstacles, but now we have given a customer Catalyst Center deployment for proof of concept, and they have agreed to buy it. It is a very effective solution because not many other solutions, including WLC, provide such detail, especially with thousands of clients connected. Additionally, we use Telegraf for telemetry, which extracts a lot of information from the WLC, allowing us to build detailed monitoring systems through Grafana visualization.

We have not worked much with AI yet, although it is powerful. Cisco is focusing heavily on AI, particularly with Hypershields in security. However, until now, we have not explored their AI features deeply. We do use AI in security areas with EDRs such as Cisco Stealthwatch and NDR, but from an observability and analytics perspective, we have not delved into that much.

My overall review rating for this solution is seven.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Last updated: Nov 12, 2025
Flag as inappropriate
PeerSpot user
Joni Saputro - PeerSpot reviewer
System Engineer at Packet System Indonesia
Real User
Top 10
Apr 6, 2026
Wireless analytics have improved troubleshooting and provide flexible configuration for clients
Pros and Cons
  • "The biggest benefit from Cisco Wireless 9100 Access Points for me and my clients is that it has many options for tuning the configuration and the radio profile for wireless."
  • "The deployment process itself is complex because we need to ensure that software requirements are running."

What is our primary use case?

I use Cisco Wireless 9100 Access Points for the basic purpose of providing working infrastructure using Wi-Fi.

What is most valuable?

I consider the RF condition to be one of the biggest advantages of Cisco Wireless 9100 Access Points, as we must monitor for co-channel interference from other wireless devices.

Remote troubleshooting through DNA Center helps with network troubleshooting because it makes troubleshooting easier than before due to log analysis. We do not need to manually collect work from the WLC or from the client, which is more useful than traditional methods.

AI analytics in Cisco Wireless 9100 Access Points helps to optimize network performance by monitoring and troubleshooting client issues.

The security measures are useful because they help reduce network vulnerabilities without needing to manually check for specific versions with vulnerabilities.

The biggest benefit from Cisco Wireless 9100 Access Points for me and my clients is that it has many options for tuning the configuration and the radio profile for wireless.

What needs improvement?

I have not yet deployed Wi-Fi 6E regarding its impact and support for IoT, though some customer endpoints already support Wi-Fi 6. I have only deployed some other devices, not almost all for IoT.

There is not much information available for DNS deployment. Additionally, I recently deployed an access point type 166 that has three radios, but in my country there are some limitations to enabling slot six radio, so I have difficulties in enabling all channels in radio slot one.

For how long have I used the solution?

I have been working with Cisco Wireless 9100 Access Points for approximately three years.

What do I think about the stability of the solution?

Stability depends on the customer environment. I think Cisco Wireless 9100 Access Points is stable for now, though I have heard or seen about some downtime, glitches, and latency.

I would say it is 90 percent stable.

What do I think about the scalability of the solution?

Cisco Wireless 9100 Access Points is a scalable solution.

How are customer service and support?

The technical support from Cisco is acceptable.

I would give the support a rating of nine points on a scale from zero to ten points, where ten points represents very good support.

How was the initial setup?

The deployment process itself is complex because we need to ensure that software requirements are running. However, there is not much information on how to deploy DNA Center.

What's my experience with pricing, setup cost, and licensing?

I think Cisco Wireless 9100 Access Points is an affordable solution regarding pricing.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Last updated: Apr 6, 2026
Flag as inappropriate
PeerSpot user
Network Architecture at Softel Consulting
Real User
Top 20
Apr 8, 2026
Improved coverage and multi-gig connectivity have boosted reliable high-speed access for users
Pros and Cons
  • "Wi-Fi 7 and WPA3 connectivity has made a difference for my organization as it allows for better and faster connectivity."

    What is our primary use case?

    My main use case for Cisco Wireless 9100 Access Points is deployment in different areas, such as sites. Some are installed in a stadium, some in rec centers, and some in an office environment.

    The main use case for Cisco Wireless 9100 Access Points is that we need to increase the bandwidth and provide better connectivity with the newer technology using WPA3 and Wi-Fi 7.

    How has it helped my organization?

    Wi-Fi 7 and WPA3 connectivity has made a difference for my organization as it allows for better and faster connectivity. The multi-gig network allows a five gig uplink from the access point back to the switch, which provides more bandwidth for the user.

    Cisco Wireless 9100 Access Points has positively impacted my organization by providing better coverage, resulting in fewer coverage issues.

    Improved coverage has impacted my users by resulting in fewer coverage area drops and fewer complaints from the end users.

    What is most valuable?

    The best features that Cisco Wireless 9100 Access Points offers include Wi-Fi 7 and WPA3 connectivity with multi-gig network connectivity.

    What needs improvement?

    At this moment, I am not able to find any deficiency that needs to be addressed regarding Cisco Wireless 9100 Access Points.

    I would like to see a Cisco embedded wireless controller on these access points enabled, so we can take advantage of these APs where there are no controllers available on-site.

    For how long have I used the solution?

    I have been using Cisco Wireless 9100 Access Points for just over six years.

    What do I think about the stability of the solution?

    Cisco Wireless 9100 Access Points is stable.

    What do I think about the scalability of the solution?

    The scalability of Cisco Wireless 9100 Access Points is quite a bit scalable and we have no issues so far.

    How are customer service and support?

    We have opened up multiple TAC access cases with Cisco, and we were able to get on-time support from them.

    Which solution did I use previously and why did I switch?

    Previously, we used a different solution, which was the older generation APs, including Cisco 3800, 2800, 2700, and 3700 models.

    We decided to switch from those older Cisco models to Cisco Wireless 9100 Access Points because they were end of life.

    How was the initial setup?

    Cisco Wireless 9100 Access Points is deployed on-premises in my organization.

    What was our ROI?

    It is too soon to get the return on investment for Cisco Wireless 9100 Access Points; it will need more time to gauge that.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup cost, and licensing has been that it is a little on the higher end, but EA licensing could have been improved.

    Which other solutions did I evaluate?

    Before choosing Cisco Wireless 9100 Access Points, I did not evaluate other options.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 8, 2026
    Flag as inappropriate
    PeerSpot user
    Network Ops Manager at MOUNTAIN AREA HEALTH EDUCATION CENTER INC
    Real User
    Top 20
    Jun 2, 2026
    Unified management has simplified wireless coverage and has improved network efficiency
    Pros and Cons
    • "My experience with pricing, setup, and licensing is that pricing is more expensive, but it is worth it."
    • "Cisco Wireless 9100 Access Points could improve by enhancing support. Tech support is more of a pain point."

    What is our primary use case?

    Cisco Wireless 9100 Access Points provides wireless coverage everywhere.

    What is most valuable?

    The feature I like the most is the management. Unified management has benefited our organization.

    What needs improvement?

    Cisco Wireless 9100 Access Points could improve by enhancing support. Tech support is more of a pain point.

    For how long have I used the solution?

    We have been using Cisco Wireless 9100 Access Points for probably ten years.

    What do I think about the stability of the solution?

    I assess the stability and reliability of Cisco Wireless 9100 Access Points as good.

    What do I think about the scalability of the solution?

    There are not any specific challenges we face with hybrid and distributed enterprise networks.

    How are customer service and support?

    I evaluate the customer service and tech support from Cisco as usually good.

    Which solution did I use previously and why did I switch?

    Prior to adopting Cisco Wireless 9100 Access Points, we were using Cisco for the longest time.

    How was the initial setup?

    I describe my experience with deploying Cisco Wireless Access as very easy.

    What was our ROI?

    I assess the impact of Cisco Wireless 9100 Access Points on operational efficiency in managing our wireless network as very important.

    What's my experience with pricing, setup cost, and licensing?

    My experience with pricing, setup, and licensing is that pricing is more expensive, but it is worth it.

    Which other solutions did I evaluate?

    Cisco optimizes the experience in a hybrid or distributed enterprise setup through the updates they provide.

    What other advice do I have?

    My impression of the end-to-end visibility offered by Cisco is good. I rate this review a 9.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Jun 2, 2026
    Flag as inappropriate
    PeerSpot user
    Pratik Patil - PeerSpot reviewer
    Architect at ReBIT
    Real User
    Top 5
    Apr 7, 2026
    Reliable wireless access has supported remote management and streamlined daily connectivity
    Pros and Cons
    • "What I appreciate about Cisco Wireless 9100 Access Points is the convenience to operate them and install them across locations remotely or on-premise."
    • "Apart from that, the security measures of Cisco have not provided us with great help in reducing network vulnerabilities."

    What is our primary use case?

    I use Cisco Wireless 9100 Access Points for Wi-Fi connectivity for our laptops and mobiles. Currently, we do not have any IoT applications; we just use Cisco Wireless 9100 Access Points for user Wi-Fi connectivity.

    What is most valuable?

    What I appreciate about Cisco Wireless 9100 Access Points is the convenience to operate them and install them across locations remotely or on-premise.

    What needs improvement?

    From Cisco DNA, we are not able to identify deep troubleshooting for the wireless network; we are doing the troubleshooting from the wireless controller itself.

    We are not able to utilize the AI-driven analytics in Cisco Wireless 9100 Access Points because of our company's policy; we are not able to integrate Cisco cloud AI.

    Sometimes there are disconnections that happen with user laptops. When we want to troubleshoot, the more advanced features that are cloud-generated by the AI would be helpful if we could use them at a minimalist level at the on-premise device.

    We are following up on the DNA suggestions of the OS upgradation. Apart from that, the security measures of Cisco have not provided us with great help in reducing network vulnerabilities.

    There are no missing features that I would like to see included in it in the future or enhanced in it.

    For how long have I used the solution?

    I have been using Cisco Wireless 9100 Access Points for more than five years.

    What do I think about the stability of the solution?

    I rate the stability and performance of Cisco Wireless 9100 Access Points as excellent.

    What do I think about the scalability of the solution?

    I do not find any limitations with the scalability of Cisco Wireless 9100 Access Points.

    How are customer service and support?

    I evaluate customer service and technical support as excellent. On a scale of one to ten, that would definitely be a ten for the tech support.

    Which solution did I use previously and why did I switch?

    From the start, we have been using Cisco Wireless 9100 Access Points, so there are no additional improvements we are observing.

    How was the initial setup?

    In WLC, the initial setup is a little bit complex compared to the older versions of the WLC.

    What about the implementation team?

    We consulted a consultant for the deployment process of Cisco Wireless 9100 Access Points.

    What's my experience with pricing, setup cost, and licensing?

    I purchased Cisco Wireless 9100 Access Points through the consultant.

    Which other solutions did I evaluate?

    We have not evaluated any other options or solutions available in the market for wireless.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: Apr 7, 2026
    Flag as inappropriate
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Wireless 9100 Access Points Report and get advice and tips from experienced pros sharing their opinions.
    Updated: June 2026
    Product Categories
    Wireless LAN
    Buyer's Guide
    Download our free Cisco Wireless 9100 Access Points Report and get advice and tips from experienced pros sharing their opinions.