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reviewer2197200 - PeerSpot reviewer
Analista de Infraestrutura SêniorAnalista at Unifique Telecomunicações
User
Good agility and security with a great load balancer
Pros and Cons
  • "The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs."
  • "Cloudflare could offer a better view or maybe dashboards of the main resources used in the client."

What is our primary use case?

The first use case was to administer the main domain of the organization where I worked.

We have the entire registration process for the main domain and its subdomains, and we create web application firewall (WAF) and load balancer rules.

We did a major MX migration from Google to Microsoft, and doing that with Cloudflare has given us immense security.

This domain also started to visualize improper accesses from other countries and monitor where the main accesses came from.

We made some blocks of administrator sites that only be accessed by a specific IP.

How has it helped my organization?

Cloudflare's solution brought us more agility, security, and confidence in managing the environment.

We have seen that there are very few failures or almost none that occur on the Cloudflare servers, and if they occur, the accesses are distributed to another region.

We like that we have a view of where the main accesses came from, such as the main countries, and also what was being blocked by the web application firewall (WAF)

Creating a rule to limit some admin access also improved the security and integrity of our environment.

What is most valuable?

The features we used the most were the web application firewall and the load balancer. These two services were essential for our structure.

The web application firewall brought us good security and a view of the accesses/blocks of the entire domain and subdomain that were accessed both by region (country) and IPs.

As for the load balancer, it did its job perfectly. Our scenario consisted of two web servers in different allocations to control access demands, and the load balancer did the job as expected, bringing security and stability to access points.

What needs improvement?

Cloudflare could offer a better view or maybe dashboards of the main resources used in the client.

For example, it could be possible to create dashboards and reports of the main accesses allowed or blocked by the web application firewall. It would also be nice to bring information on the client's screen about the status of the services according to the hosted region.

Of the services that I use, this is the part that I miss. Other services are in agreement and serving me perfectly as they should be.

Buyer's Guide
Cloudflare
September 2025
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For how long have I used the solution?

I've been using Cloudflare for about three or four years.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Hga consulting
Real User
Convenient for managing different networks
Pros and Cons
  • "Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before"
  • "An integrated SSO feature would be useful for Cloudflare DNS."

What is our primary use case?

I use it for my private work network and Office 365 network for both DNS and access through Cloudflare.

What is most valuable?

Its ease of integration with Office 365 and the fact that it's a good product compared to what I had before.

What needs improvement?

An integrated SSO would be nice, as well as the ability to integrate with the on-site active directory instead of just AD through Azure AD.

For how long have I used the solution?

I have been using Cloudflare DNS for two years. 

How are customer service and support?

Their documentation is awesome, so I haven't had to deal with their tech support before. I would rate my experience with customer service as excellent, maybe an eight or nine out of ten.

How would you rate customer service and support?

Positive

What other advice do I have?

I would say try it out, and if you like it, use it. I would rate it very good, a ten out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cloudflare
September 2025
Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Senior Site Reliability Engineer
Real User
Helps with DNS load balancing and WAF
Pros and Cons
  • "The solution offers the flexibility to control configuration rules."
  • "The product needs to improve its automation."

What is our primary use case?

We use it for DNS load balancing and WAF. 

What is most valuable?

The solution offers the flexibility to control configuration rules. 

What needs improvement?

The product needs to improve its automation. 

For how long have I used the solution?

I have been using the product for two and a half years. 

What do I think about the stability of the solution?

I would rate the product's stability a ten out of ten since it never went down for me. 

What do I think about the scalability of the solution?

I would rate the solution's scalability a ten out of ten since I didn't encounter any issues with it. 

How was the initial setup?

The tool's setup straightforward. 

What was our ROI?

We have had ROI with the tool's use since it never gave us downtime and made us lose millions. 

What other advice do I have?

I will rate the product an eight out of ten. Cloudflare is better than Cloud DNS. You need to start using Terraform along with Cloudflare. It will make your life easier without the need for manual creation. People usually thing they are going to use Cloudflare less but will end up using it more. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1537209 - PeerSpot reviewer
SecOps Lead at a tech services company with 51-200 employees
Real User
One console, easy to maintain, and scalable
Pros and Cons
  • "Cloudflare has many features."
  • "In the last two years, there has been a certain amount of downtime when using the VDM."

What is our primary use case?

We are using Cloudflare for the CDN for our applications. We deployed the solution as SaaS.

What is most valuable?

Cloudflare has many features. We can control profits, block attacks, and use a Global Location CDN. Additionally, we have a single console from which we can manage multiple tasks.

What needs improvement?

In the last two years, there has been a certain amount of downtime when using the VDM. Compared to other vendors and Cloudflare, there will be more downtime. We encountered this issue last year, and there have been a few occasions when Cloudflare was not accessible in certain regions, not all global regions or speed regions, but the website went down and it took Cloudflare a long time to restore the service.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

We have experienced a few periods of downtime in the last two years, but the solution is generally stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is not difficult. All the steps for deployment are documented. We followed the step-by-step instructions for configuration.

What about the implementation team?

The implementation was completed in-house by three employees.

What's my experience with pricing, setup cost, and licensing?

I give the price a five out of ten.

What other advice do I have?

I give the solution an eight out of ten.

Maintenance is easy; we receive a notification whenever maintenance is needed, as well as if a major restoration is required and what the likelihood of the system going offline will be.

I recommend Cloudflare.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jesus Viera - PeerSpot reviewer
President & CEO at JEVSUPPORT, LLC
Real User
Highly secure, reliable, and useful DNS filtering
Pros and Cons
  • "The most valuable feature of Cloudflare DNS is security."
  • "The documentation could improve for Cloudflare DNS."

What is our primary use case?

We use Cloudflare DNS for websites when our clients want to have good protection. We can filter any traffic before sending it to their web page.

What is most valuable?

The most valuable feature of Cloudflare DNS is security.

What needs improvement?

The documentation could improve for Cloudflare DNS.

For how long have I used the solution?

I have been using Cloudflare DNS for approximately eight years.

What do I think about the stability of the solution?

Cloudflare DNS is stable. I have not had an issue.

What do I think about the scalability of the solution?

The solution is scalable. It can scale approximately 10 percent, it is limited only by how much money you want to spend on the increase.

I used this solution for large-sized companies because it is expensive.

How are customer service and support?

I have used the support and they could improve.

I rate the support from Cloudflare DNS a six out of seven.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup of Cloudflare DNS is easy. It is important to search for recommendations for best practices.

I rate the initial setup of Cloudflare DNS an eight out of ten.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is expensive.

I rate the price of Cloudflare DNS five out of ten.

What other advice do I have?

I always advise my client to protect their websites and do DNS filtering.

I rate Cloudflare DNS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1585149 - PeerSpot reviewer
Senior Network Engineer at a retailer with 10,001+ employees
Real User
An intuitive solution that's great for a small business
Pros and Cons
  • "From what I've seen so far, there are no negatives to report as of yet"
  • "Although I think it's quite good, it doesn't provide me with all the features I would expect to have if I were using Imperva."

What is most valuable?

Cloudflare is easy to use. It's very intuitive. Although I think it's quite good, it doesn't provide me with all the features I would expect to have if I were using Imperva. I think Imperva is far richer in features from what I can see, but I think that can bring its own pains to be honest. For this reason, I think Cloudflare is a simpler version. 

With Imperva, you can drill down to packet-level very easily. It's very, very good at drilling down deeper and deeper into the packet. I think that is available with Cloudflare, but it's not as good. It doesn't seem to provide us with the same kind of search capability as Imperva. Having said that, I think that's one of the advantages of Cloudflare because you just have to click a button and drill down via clicking. I actually like Cloudflare to be honest. Imperva is almost too difficult for normal businesses — it's too complex. There's almost too much information there. Whereas with Cloudflare, it's easier to drill down and it's more intuitive.

For how long have I used the solution?

I've only been using Cloudflare for a week.

What's my experience with pricing, setup cost, and licensing?

I wasn't involved in the implementation, so I have no idea how much it costs. 

What other advice do I have?

I think this solution is quite intuitive. For businesses that don't have a dedicated security team, I think it's a better product; it's more intuitive for people like us. I'm a network security engineer, but I'm not a dedicated security official. I've too many other things going on to have the time to do the rule sets that you need if you're working with Imperva — I think a lot of that is down to you as the customer. With Cloudflare, I think a lot of that happens in the background. 

I've been working with it for a week and a half so I'm not the best person to say if it's better or worse than Imperva. My only reaction is that maybe it's not as feature-rich for the end-user. Whether that's an advantage, well, that's questionable. Maybe we don't need all of those features sometimes — it depends on the business. The business I'm working in now is a very different business with a different kind of security model. The business I was working with when I used Imperva probably needed that feature-rich capability.

Overall, on a scale from one to ten, I would give Cloudflare a rating of eight. It's quite intuitive. I like it. From what I've seen so far, there are no negatives to report as of yet.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
President and CEO at Mekas Cloud Services
Real User
Easy to scale and configure, with reasonable pricing
Pros and Cons
  • "There are key things that are used for our enterprise customers, such as Lambda and DNS."
  • "Latencies are always a problem."

What is our primary use case?

We are an IT consulting company, we provide solutions to our customers. We implement the solutions for our customers. Some of our customers use CloudFlare, some of them are using  Imperva and Palo Alto.

Our customers use this solution for any web traffic, mostly GCP or to AWS cloud as a backend.

What is most valuable?

I like caching and DDoS. There are key things that are used for our enterprise customers, such as Lambda and DNS.

What needs improvement?

Latencies are always a problem.

Also, one thing I would say is you have to maintain DNS through their services. I don't know if that's a requirement or not.

Latencies are the key issue. If you are not caching and just using DDoS then definitely, there are some latencies added to the traffic.

For how long have I used the solution?

I have been working with Cloudflare for more than six years.

We work with many different versions. For new customers, we use the latest version.

What do I think about the stability of the solution?

I haven't had any issues with stability. We haven't heard anything from our clients.

It's a stable solution.

What do I think about the scalability of the solution?

It is easy to scale. We haven't had any problems with scalability.

How are customer service and technical support?

We have not used technical support.

How was the initial setup?

Cloudflare is very straightforward. It is easy to set up.

There is no installation, you just go through the configuration process.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable.

What other advice do I have?

It all depends on what the customer is looking for. These are two different areas. Basically, CloudFare is completely Cloud-based, whereas Imperva I can have a physical appliance or a virtual appliance, or a cloud-based. 

My solution is based on what customers are looking for, but Cloudflare is pretty good and getting really popular in terms of DDoS, the paid version of it.

We looked at the service. What are acceptable latencies? Is it okay to route through a different vendor, and before it reaches the backup? They have to go through multiple vendors. You also have to consider what the latencies cost and is that acceptable for the service. These are key things you need to consider when selecting a cloud-based vendor for DDoS.

I would rate Cloudflare a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1011657 - PeerSpot reviewer
Project Manager at a tech services company with 1-10 employees
Real User
Stable with good DDoS protection and good scalability potential
Pros and Cons
  • "The DDoS protection is the most valuable aspect of the solution."
  • "The solution could work at being less expensive. It costs a lot to use it."

What is our primary use case?

We primarily use the solution for security purposes. We use the product for theft and DDoS protection.

What is most valuable?

The security on offer is good. Specifically, the DDoS protection is the most valuable aspect of the solution.

The solution can scale if you need it to. It has the capability to expand.

The product seems to be pretty stable overall.

The technical support is very good. They are knowledgeable and they respond quickly.

What needs improvement?

It would be ideal if the product had some sort of live tracking functionality available to us.

The solution could work at being less expensive. It costs a lot to use it.

For how long have I used the solution?

I've been using the solution for about two or so years at this point. It's been a while.

What do I think about the stability of the solution?

I've never really evaluated the stability of the solution. I have no opinion of it. I can't speak to its overall performance very well. Generally, however, I would say that it is largely stable.

What do I think about the scalability of the solution?

The solution doesn't really depend on the number of users, so much as the general traffic. In that sense, it can scale. It's a pretty scalable product.

How are customer service and technical support?

The technical support on offer is excellent. They are very helpful and responsive. We're quite happy with the level of service they provide to their customers.

How was the initial setup?

The initial setup was neither simple nor complex. It was somewhere in the middle, However, we did have help with the implementation, which was very useful for us.

The deployment took about 11 days in total. It wasn't too long.

Once it is deployed, there is no maintenance required of us. 

What about the implementation team?

The vendor helped us with the initial implementation. We had a good experience with them overall.

What's my experience with pricing, setup cost, and licensing?

The solution is relatively expensive. It's not something that comes at a cheap price.

What other advice do I have?

We are just a customer and an end-user. We don't have a business relationship with the company.

We are using the latest version of the solution currently. I can't speak to the exact version number, however.

I would rate the solution at an eight out of ten overall. We've been quite happy with its capabilities.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free Cloudflare Report and get advice and tips from experienced pros sharing their opinions.