No more typing reviews! Try our Samantha, our new voice AI agent.

Cloudflare pros and cons

Vendor: Cloudflare

4.3 out of 5

80 reviews
96% willing to recommend

Leave a review Why PeerSpot?

Pros & Cons summary

Cloudflare enhances DNS availability to 100%, integrates seamlessly with Office 365, and provides valuable API capabilities for tests and domain management. It offers DDOS protection and aggressive caching, delivering strong performance and robust ROI. However, Cloudflare lacks on-premise solutions and indicates false server downtimes. Its free plan has limitations, pricing and support are insufficient, and data centers could be better placed to reduce latency, especially in remote areas.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Cloudflare improves DNS availability to 100% and refreshes DNS records rapidly.

The integration with Office 365 and ease of management make Cloudflare appealing for enterprises.

CLOUDFLARE'S API provides value by enabling the creation of test environments and managing domains effectively.

DDOS protection and aggressive caching are essential features of Cloudflare.

The platform offers significant ROI, strong performance, and comprehensive security features.

CONS

Cloudflare does not have an on-premise solution, limiting options for hybrid and on-premise deployments.

Cloudflare falsely indicates server downtime, causing difficulty in identifying actual issues.

The free plan is limited to 5,000 records and lacks name server customization.

Pricing and technical support are lacking, with no hands-on support to resolve customer problems, and responses can be slow.

Cloudflare could improve the placement of data centers to reduce latency issues, especially in remote areas.

Cloudflare Pros review quotes

General Manager at bKash Limited

Jan 16, 2026

Cloudflare's DNS services deliver the best performance in terms of speed and reliability.

Read full review

HA

Owner at Hga consulting

Oct 7, 2025

Cloudflare makes it easier for me to handle and set up DNS for multiple users and multiple clients, and basically go in and access their account, make the changes they need, and it's a one-stop shop.

Read full review

ZA

Senior Network and Security Expert at a financial services firm with 201-500 employees

Apr 6, 2026

Cloudflare has positively impacted our organization by giving us flexibility to manage the DNS part, being quite fast, and allowing us to manage everything from a single dashboard, which is quite handy.

Read full review

Free Report: Cloudflare Reviews and More

Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

913,924 professionals have used our research since 2012.

JL

Jignesh Lapkamna

IT Manager at a consumer goods company with 51-200 employees

Sep 7, 2026

In terms of numbers, our domain DNS availability was previously around ninety-nine percent from our existing vendor, and now our domain DNS availability is one hundred percent with Cloudflare.

Read full review

MP

Maciej Piaskowy

Senior Security Engineer at ManpowerGroup

Jun 26, 2025

It's a great product because it's scalable, has great coverage, and is mature with good defenses against DDoS attacks.

Read full review

Carlos Alam Hernandez Baruch

Engineer at SITMEXICO

Feb 24, 2025

It is a fast and secure DNS.

Read full review

reviewer1245303

Senior Consultant CDN at a comms service provider with 10,001+ employees

Apr 23, 2025

Cloudflare consolidates various capabilities into one product, streamlining processes.

Read full review

Product Manager at Infozion

Dec 27, 2023

Smaller businesses have seen great ROI due to the low investment and strong performance.

Read full review

Owner at Tech Exchange

Dec 1, 2022

Many websites require an SSL certificate because they sell stuff and want SSL. Cloudflare comes with an SSL certificate built in. It's automatic. You sign yourself up for Cloudflare, and an SSL certificate automatically protects your website. You don't necessarily need a certificate if you have a connection between your website and your host, the server, Cloudflare, and the host.

Read full review

reviewer2541525

Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees

Sep 10, 2024

The tool is user-friendly.

Read full review

Show 10 more reviews (out of 71)

Cloudflare Cons review quotes

General Manager at bKash Limited

Jan 16, 2026

Regarding uptime, we have faced a couple of incidents due to Cloudflare in recent years, so I cannot say we receive 100% uptime for our region.

Read full review

HA

Owner at Hga consulting

Oct 7, 2025

The Cloudflare load balancing capability hasn't really helped in enhancing my website's uptime and resiliency because we don't really get that much traffic; it's mostly remote users, and web hosting is done by a web hosting service.

Read full review

ZA

Senior Network and Security Expert at a financial services firm with 201-500 employees

Apr 6, 2026

The pricing, setup cost, and licensing for Cloudflare are a bit on the higher side overall.

Read full review

Free Report: Cloudflare Reviews and More

Learn what your peers think about Cloudflare. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

913,924 professionals have used our research since 2012.

JL

Jignesh Lapkamna

IT Manager at a consumer goods company with 51-200 employees

Sep 7, 2026

I have observed only one weakness with Cloudflare, which is the slowness of their web UI.

Read full review

MP

Maciej Piaskowy

Senior Security Engineer at ManpowerGroup

Jun 26, 2025

Eventually, things go sideways and require fixes when it would have been easier to prevent the issue initially.

Read full review

Carlos Alam Hernandez Baruch

Engineer at SITMEXICO

Feb 24, 2025

There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me.

Read full review

reviewer1245303

Senior Consultant CDN at a comms service provider with 10,001+ employees

Apr 23, 2025

Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.

Read full review

Product Manager at Infozion

Dec 27, 2023

For the free and Pro plans, Cloudflare could use a simple bot to provide information to users. This would improve support, especially for less advanced users who utilize the free components.

Read full review

Owner at Tech Exchange

Dec 1, 2022

It should be easier to collect the logs with companies like Sumo. However, based on my discussions with the salespeople, I understand that's how they make their money. With the enterprise product, they want people doing those kinds of enterprise features to do the logging. They want them to pay a lot of money, and that's where I have an issue with them. That should be a default. You should be able to get the log no matter what. The logging should be universal.

Read full review

reviewer2541525

Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees

Sep 10, 2024

The integration of LLMs on the dashboard is something that is needed in the tool.

Read full review

Show 10 more reviews (out of 71)

Related questions

153

We are looking at managed DNS providers and want to know what others are using

106

Which product would you choose: A10 Thunder TPS, Cloudflare or Corero?

800

Which would you choose - Cloudflare DNS or Quad9?

231

Which lesser known firewall product has the best chance at unseating the market leaders?

163

Which WAF solution would you recommend to cater to 100 to 125 concurrent sessions?

282

What do you recommend for a securing Web Application?

160

Fortinet vs Sophos? Help choose a NGFW solution that can replace Microsoft TMG.

134

Imperva WAF vs. Barracuda: Which One is Better?

198

F5 vs. Imperva WAF?

379

When should companies use SSL Inspection?