We had our own AWS instance providing virtual machines. It works quite well with balancers. Around 30 engineers at my company use it.
Engineer Manager at a media company with 10,001+ employees
It's easier to provision VMs than other solutions and you can customize it to integrate with load balancers
Pros and Cons
- "My company could implement a lot of customizations and integration with load balancers and DNS. When we started using CloudStack, we didn't have that integration, so we developed that. We could fix anything missing in the solution."
- "My teammates have complained about the upgrade. The source code had massive files that had to be merged with our own development to upgrade to the latest version of CloudStack. It was quite painful for them. CloudStack could add some cost management tools to give me some control over the costs associated with the number of users of my services."
What is our primary use case?
What is most valuable?
My company could implement a lot of customizations and integration with load balancers and DNS. When we started using CloudStack, we didn't have that integration, so we developed that. We could fix anything missing in the solution.
What needs improvement?
My teammates have complained about the upgrade. The source code had massive files that had to be merged with our own development to upgrade to the latest version of CloudStack. It was quite painful for them. CloudStack could add some cost management tools to give me some control over the costs associated with the number of users of my services.
For how long have I used the solution?
I have been using CloudStack for seven years.
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What do I think about the stability of the solution?
CloudStack is highly stable.
What do I think about the scalability of the solution?
The scalability is good. We don't have any problems with CloudStack. The main limitation we face is our own infrastructure. We have a limited number of bare metal servers.
Which solution did I use previously and why did I switch?
We tried OpenStack, but provisioning the VMs was too complicated. It wasn't working for us, so we switched to CloudStack. We tried it out to see if we could provision the VMs, and we started building the integrations that our developers and development engineers need.
How was the initial setup?
Deploying CloudStack is quite complex. It took a few months for us to spread it throughout the company and put it into production. We first implemented it in a development environment.
What about the implementation team?
We started working with the official third-party provider for CloudStack, but we were not satisfied with them, so we started developing the solution ourselves.
What's my experience with pricing, setup cost, and licensing?
We are using the open-source version.
What other advice do I have?
I rate CloudStack eight out of 10. Make sure you have your on-premises solution for provisioning virtual machines. If you are going to do that, you must be sure that you need it because it's quite complicated. Although it works quite well, it's something really complicated.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer - Offboard Infrastructure at a transportation company with 51-200 employees
Improved productivity and has excellent affinity group features
Pros and Cons
- "I liked the separation of the isolated network versus the shared network."
- "The area of improvement could be the regionalization aspect. For example, managing multiple regions or HubStack deployments together was not thought out thoroughly in the versions I used. We faced issues around managing the global infrastructure and had to develop around it."
What is our primary use case?
In our environment, we had two setups and ran instances in managing instances across both.
CloudStack improved productivity, and our primary usage was for a test installation to develop the Cluster API Provider for CloudStack.
What is most valuable?
We were pretty happy with the affinity group feature, which worked well. Another feature I liked was the ability to use your own database to source from non-Amazon web services.
I liked the separation of the isolated network versus the shared network. Although it took a while to grasp, it turned out to be a good way to manage our infrastructure. Tagging also helped with managing resources.
In general, the VM’s life cycle was thought out really well. It captured different states and allowed us to manage the virtual machines through an API easily.
What needs improvement?
The area of improvement could be the regionalization aspect. For example, managing multiple regions or CloudStack deployments together was not thought out thoroughly in the versions I used. We faced issues around managing the global infrastructure and had to develop around it.
For how long have I used the solution?
I was using CloudStack at my old company, where I used it for about a year. I used versions 4.14 and 4.16, and 4.17.
What do I think about the stability of the solution?
There were a couple of times when we had to restart the management servers as it was unable to bring up the virtual machines. There were challenges with the nested virtualization.
What do I think about the scalability of the solution?
I rate it a seven out of ten. The globalization part makes it difficult for us to scale.
How was the initial setup?
There were different ways to set up: scalable and non-scalable way.
We had the whole thing running on top of Amazon Web Services, which added another layer of complexity because it had nested virtualization at that point. You are running VMs on a VM. It did not seem trivial to set up; it was definitely a challenge for us.
What's my experience with pricing, setup cost, and licensing?
It is open source. We did not have to pay for any additional features.
What other advice do I have?
Tagging is key if you want to manage more than a couple of resources.
I would rate Cloudstack an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Assistant Manager at a tech company with 51-200 employees
Open-source and easy to manage but does not have network monitoring tools
Pros and Cons
- "We like the virtualization capabilities."
- "Companies need to be knowledgeable about cloud technology. It's not for novice users."
What is our primary use case?
We use the solution as a private cloud on-premises. It is for central storage.
It's for business purposes.
What is most valuable?
We like the virtualization capabilities. It is very effective.
It's helpful to have it available on the cloud and useful for managed customers.
It is open-source.
The product supports Kubernetes technologies.
It supports multiple types of storage. It's a nice environment. It's easy to manage.
We can manage resources like CPU, RAM, and storage. We can limit users and manage them a little bit.
It is stable.
The product is scalable and easy to manage.
What needs improvement?
The IM policy needs to be better.
It is not fully cloud-supported technology. There are some limitations. For example, compared to OpenStack, it doesn't have load balancing. There are different types of instances. We'd like more features to become available. It's not as robust as a public cloud like AWS or Azure. As an open-source cloud option, it can be a bit limited.
The policies need improvement. It's limited. We can manage user policy only a little.
Companies need to be knowledgeable about cloud technology. It's not for novice users.
There are no network traffic monitoring tools. There's no visibility into that right now.
It's not easy to implement.
For how long have I used the solution?
We've used the solution for about a year.
What do I think about the stability of the solution?
The solution is stable. We haven't faced any issues with the solution. The performance is very good.
What do I think about the scalability of the solution?
The solution is scalable. It's also easy to manage. However, if a company is not familiar with cloud technology, it would have trouble.
Which solution did I use previously and why did I switch?
We have used a different solution in the past.
We tend to use a lot of automation technology that is open-source.
How was the initial setup?
The initial setup is difficult. You need to set up the cloud and the networking. We have to manage the VPC (the Virtual Private Cloud), meaning we have to manage the cloud directly. That's fine. However, the technology itself needs to be improved. We need to manage the policies and set everything up. There is a lot of time needed to deploy the product.
What about the implementation team?
We deployed the solution in-house. We did not need help from a vendor.
What's my experience with pricing, setup cost, and licensing?
The solution is open-source and free to use.
What other advice do I have?
I'm an end-user.
I'd recommend the solution; however, it depends on the needs of the company as there are some limitations.
I would rate the solution seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Marketing Manager at a tech services company with 11-50 employees
Low complexity cloud management with ever-improving Kubernetes integration
Pros and Cons
- "I have been impressed by CloudStack's most recent updates around Kubernetes. In particular, they have worked with Kubernetes to support the Cluster API, and you can now easily integrate Kubernetes into CloudStack and get access to a lot of good features."
- "We recognize that CloudStack is an easy-to-use cloud management platform and, in my opinion, there has been a large number of improvements in the past few years, particular when it comes to the modern UI and overall ease of management. However, I believe that CloudStack needs to grow their marketing in the commercial side. They don't have a great piece of market share right now."
What is our primary use case?
My company is a consultancy service and we design, deploy, and support Apache CloudStack for companies worldwide. CloudStack is generally used as a cloud management solution for public clouds, where it is used as a type of bridge for telecom companies and cloud service providers. This is the most common use case around the world, but we also see a lot of use cases for universities as well private cloud environments that are situated on-premises.
Our typical process when using CloudStack starts with designing the cloud, which includes the infrastructure and everything that the customer needs to provide such as the servers, networking, and storage. Once the design is completed, our team then deploys and installs CloudStack, after which we handle the support and training of the customer's employees.
CloudStack is suitable for companies of all sizes, ranging across small, medium, and large. Some companies use it globally, whereas others may use it with a local cloud provider.
How has it helped my organization?
Compared to other open source technology, CloudStack is very easy to deploy and use day-to-day. Because it's so simple, it's oftentimes cheaper to maintain than its competitors. Not only that, but it's also fast and extremely stable.
For example, if you wanted to use OpenStack, you would likely need to get one of the big companies like Red Hat or Canonical to help you implement it, whereas with CloudStack, the packages are provided direct from the community.
What is most valuable?
I have been impressed by CloudStack's most recent updates around Kubernetes. In particular, they have worked with Kubernetes to support the Cluster API, and you can now easily integrate Kubernetes into CloudStack and get access to a lot of good features. For example, CloudStack can support different hypervisors in the same infrastructure at the same time, such as when using KVM and VMware engine server simultaneously through your workload in the cloud.
We are currently working around the critical points in CloudStack in order to simplify the process, and before the newest versions, CloudStack needed to reload each Virtual Router for each tenant on top of CloudStack. Now, however, they have improved this process by ensuring zero downtime when building the Virtual Router. For a critical environment, this is a nice feature because you don't have to experience any downtime as before.
What needs improvement?
We recognize that CloudStack is an easy-to-use cloud management platform and, in my opinion, there have been a lot of improvements in the past few years, particular when it comes to the modern UI and overall ease of management. However, I believe that CloudStack needs to grow their marketing in the commercial side. They don't have a great piece of market share right now.
For now, we have two versions per year, one being the LTS (Long Term Support) version, and the other is just for development. It's a very good platform for us at the moment, but one feature I would like to see is CloudStack for edge zones. This would enable us to use it for cloud edge computing, as well as enable search providers to use it to provide cloud service in edge zones, for example.
For how long have I used the solution?
I have been working with CloudStack for about nine years now.
What do I think about the stability of the solution?
CloudStack is a production-rated product and it is very stable. As for maintenance, the LTS version from the community requires periodic updates that sometimes require a company with expertise to help in order to reduce your risks.
There is also support from the community, although you are not always guaranteed a timely response. That's mainly where my company steps in to help, as we are able to help customers update, improve, and expand their cloud infrastructure as necessary.
What do I think about the scalability of the solution?
Scaling CloudStack is really easy. You just need to add more servers to your CloudStack deployment and it will be available to the customer. There are also mechanisms for using Kubernetes with CloudStack, and other features to help the customer scale easier.
On the whole, you can see everything from small, medium, to large business using CloudStack, sometimes globally but also with local cloud providers.
How are customer service and support?
It's very easy to get support for CloudStack because there's a large community available to give you help. Not just that, but my company is also dedicated to supporting users from the community as well. Of course, when you are a customer of ours, you also get access to a strict SLA for support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
At my previous company I used OpenStack, which was around the year 2010. Both these solutions cover the same proposal for cloud computing in that they create virtual machines, segregate them, and provide storage as a service, and so on. The main difference lies in the complexity. For example, using OpenStack, you need a lot of technical staff specialized in OpenStack specifically in order to manage it. With CloudStack, on the other hand, you can simply use your on-site staff who are already working on the infrastructure.
How was the initial setup?
The setup for CloudStack is a really easy process, compared with other solutions. For example, in only one day you can have an operational cloud running in your infrastructure. This is where you see a big difference when you compare CloudStack with OpenStack. With OpenStack, you have a lot of models to contend with, making it complex to deploy and configure, whereas with CloudStack it's easy because you only require one package that provides everything you need.
What about the implementation team?
When a client of ours wants to deploy something with CloudStack, depending on the size of the project, we usually involve a professional from our architecture team to gather the requirements and design the new cloud infrastructure.
One interesting case is the University of São Paulo in Brazil. They have a large cloud managed by CloudStack comprising about 500 bare-metal servers using VMware and XenServer. To manage and maintain all this infrastructure in their two data centers, they use 5 infrastructure team members, these are just infrastructure specialists.
What's my experience with pricing, setup cost, and licensing?
CloudStack is an open source solution, so you don't need to pay anything for it. When our company develops something specially for CloudStack, it is donated to the Apache Software Foundation and provided to anyone that wants to use it.
What other advice do I have?
I can recommend CloudStack because there are a lot of large companies using it in production for critical mission systems, and everything else. It's a very stable product, and compared to similar solutions it is also easier to deploy.
Then there's the fact that you don't need a license, so it's obviously cheaper than most alternatives. If you seek out a company such as a consultant service to help you build the infrastructure, service cloud, orchestrator, etc., then you will find that CloudStack doesn't take much time to implement. The other solutions are a different story, and they may take up to three or four times longer to deploy. CloudStack is very intentional about keeping things simple.
One final point is that with CloudStack, you don't have the vendor lock-in that you might have with OpenStack. If you're using CloudStack and you obtain support from one company and then decide to go with another company for support, it's all the same base code. Contrast this with OpenStack, where if you have Canonical OpenStack running in your infrastructure, you will have vendor lock-in because it's not that easy to move over to Red Hat OpenStack.
I would rate Apache CloudStack a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Architect - Cloud Serviced at a computer software company with 501-1,000 employees
User-friendly, scalable, and easy API use
Pros and Cons
- "You can use a single API to get things done, rather than multiple APIs on multiple modules."
- "I would like to see support for native VLAN, and fault-tolerance."
What is our primary use case?
We use this solution for two things; the first is the handling of all of our virtual machines through centralization, and the second is the orchestration of services.
How has it helped my organization?
This is one of the major products that help to handle all of the NFV Infrastructure management services (IaaS). It has helped us to quickly gain understanding and feel more powerful with respect to virtualization.
What is most valuable?
The three features that I find most valuable are:
- It is user-friendly.
- It is scalable.
- The ease of API use. When you compare it with OpenStack, CloudStack is something that you can deploy faster on because you have fewer components and more services. You can use a single API to get things done, rather than multiple APIs on multiple modules.
What needs improvement?
One area that needs improvement is the stability. It is stable, but there are issues. It is related to the lack of support for an open source product. It comes down to needing more active people in the product's open source user community.
There are release notes with the product, but I would like to see more documentation. For example, it would be nice to have instructions on how to integrate with DPDK (Data plane developer kit) because it would make it much easier.
I would like to see support for native VLAN, and fault-tolerance.
For how long have I used the solution?
Approximately five years.
What do I think about the stability of the solution?
The stability is problematic, in part, because there is no support. It is an open source product, so similar to OpenStack there is community involvement. One challenge, however, is that it is a small community of users compared to OpenStack. There are professional services available by multiple vendors, so you can leverage that if you wish to.
It becomes an issue when there are new problems and you do not have support for them to be fixed. Otherwise, the product is good. If it is working fine then it will continue to work until something changes.
If you are stuck with a problem then it may take between a couple of days and a couple of months to solve it. It may require research, but it is challenging because you do not have a major community of people.
What do I think about the scalability of the solution?
I would say that the product scalability is good. It is very scalable, but it requires some additional effort from the user's side, or the administrator's side, to understand the product well before making changes to the environment. Research has to be done, and a POC may be required.
For example, it is possible to integrate this solution with Ceph Storage or load balancers, and it will handle it, but you have to do some research first. Similarly, if you want to integrate it with a public DNS or an internal DNS, you will have to test it well before integrating it.
We currently have fifteen users, but it is a system administration tool so there is not much customer-centric traffic. This is actually one of the major benefits that you have. Even with fifteen people, doing the same thing or otherwise, it allows you to have your own space without overriding the other person. It allows you to be multi-tenant.
They have zone features that allow you to keep your local environment, so if you want to deploy multiple cloud stacks, you do not need to. You can keep just one cloud stack and integrate with all of the servers at once. This is in contrast to OpenStack, where you have to deploy one OpenStack per region or per area so that all of your computers can be centrally managed.
Our usage will increase as we add more servers, or expand our services.
How are customer service and technical support?
There is no technical support available because it is an open source, community-based product. However, certain people can still provide you with technical support. This technical assistance is a paid service, separate from the community itself. It is a group of experts and I would say that they are good enough. If you don't feel comfortable using the product, or there are stability issues that you frequently see, you can buy professional services.
Which solution did I use previously and why did I switch?
This product has been in use since I joined the company.
How was the initial setup?
It is simple to perform the initial setup. Compared to OpenStack, it is really straightforward and simple. The deployment will take a couple of hours.
You will need at least two or three people to maintain the solution. It is a complex environment, even though it has a very simple GUI. The back-end system, such as the database or the application itself, definitely requires at least four to five good people who are able to handle issues in the CloudStack environment.
This is less maintenance than is required for other solutions, but expertise is still needed.
What about the implementation team?
We handled the implementation in-house.
What was our ROI?
The ROI is there. While there is no cost to the product, there is an infrastructure cost. ROI is realized in time savings, and in community-based products, the major investment is your time.
If you integrate with other products you can do fault tolerance, too.
The bottom line is that the ROI is there provided you invest your time in it. If you do then you will be well paid for it, because the product will help you to easily grow your environment, and make it scale faster.
What's my experience with pricing, setup cost, and licensing?
There is no license, so the product is free unless you are buying professional technical support services. You need to pay for your infrastructure and hosting charges, but those are the only fees that you are required to bear.
Which other solutions did I evaluate?
We are presently evaluating OpenStack.
CloudStack is faster than OpenStack. The OpenStack solution takes years and years to build your services, whereas CloudStack allows for much faster deployment.
I do not think that we are switching to OpenStack because it is a more complex product.
Another option would be Kubernetes with Mirantis or any other product suite, but we have not evaluated this.
What other advice do I have?
My advice for anybody interested in implementing this product is to do the POC, and don't just go blindly with it. You need to see what the pitfalls are and whether your team can handle it, or not. If they cannot handle it then you should look at other cloud products, such as those that have more support in the community.
On the other hand, if you are looking for something small, scalable, and easy to deploy, then this is a good solution.
I would rate this product a seven and a half out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior System Engineer at a tech services company with 11-50 employees
Private gateway networking enables customers to connect to their virtual data centers via dedicated, encrypted fiber lines
Pros and Cons
- "CloudStack’s private gateway networking feature is what enables us to offer utmost security and confidentially to our customers and partners, by enabling them to connect to their virtual data centers via dedicated, encrypted, private fiber lines that never touch the public internet space. Ease of setup and management are certainly important additional benefits for us on the engineering team."
- "There are some minor things that can be improved even more such as, perhaps, a bit more polishing on the GUI side to catch up with the API possibilities (which are really extensive) but otherwise nothing critical."
What is our primary use case?
We use Apache CloudStack to provide Public IaaS cloud services in Switzerland at two locations. Together with our own fiber optic-based private network, it features guaranteed latencies of under 0.5 ms per 80 km and optical encryption. We offer the highest level of security and confidentiality to our customers.
How has it helped my organization?
Due to much simpler setup (in comparison to other IaaS products), Apache CloudStack has enabled us to achieve a rapid time to market. It helped us exponentially grow our customer base and required hardware, without seriously increasing our in-house engineering efforts. CloudStack’s development community is excellent and has always been very supportive and helpful in solving any problems and it’s always great to be part of this kind of vendor independent community.
What is most valuable?
Being able to completely virtualize a customer’s physical data center and migrate any workload into the cloud, and cover the most complex use cases - while offering high performance and true volume QoS, backed by SSD-based managed storage - is what differentiates it from other IaaS solutions.
CloudStack’s private gateway networking feature is what enables us to offer utmost security and confidentially to our customers and partners, by enabling them to connect to their virtual data centers via dedicated, encrypted, private fiber lines that never touch the public internet space. Ease of setup and management are certainly important additional benefits for us on the engineering team.
What needs improvement?
There are some minor things that can be improved even more such as, perhaps, a bit more polishing on the GUI side to catch up with the API possibilities (which are really extensive) but otherwise nothing critical.
New features are being developed daily and the product is constantly improved with new features and bug fixes. Currently, one interesting thing that is being seriously improved is the redundant virtual router capability, which enables zero downtime for customers during certain maintenance operations and cloud version upgrades.
For how long have I used the solution?
More than five years.
What other advice do I have?
We rate Apache CloudStack a pure 10 out of 10 for its extremely versatile environment, rich feature set that can cover even the most complex customer requirements, and the ease of management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Software Engineer - Sr. UI Developer at a consultancy with 201-500 employees
Helped us showcase our features through process visualization and functional solutions
Pros and Cons
- "The structuring of the components and isolated environments helped us when using parts of the framework at different levels of product development."
- "CloudStack helped us showcase our features through process visualization and functional solutions."
- "A technology upgrade is one item which could be improved upon a lot."
What is our primary use case?
We are developing a software for data centers to ease the process of storage hardware maintenance and providing services.
We needed a framework which supported the basics of our requirements. CloudStack's framework was our first choice.
How has it helped my organization?
As our primary focus was on OS development, CloudStack helped us showcase our features through process visualization and functional solutions.
What is most valuable?
The integration and MVC architecture build are awesome. The structuring of the components and isolated environments helped us when using parts of the framework at different levels of product development.
What needs improvement?
A technology upgrade is one item which could be improved upon a lot.
For how long have I used the solution?
More than five years.
What other advice do I have?
Though the framework is best in its own way, a technology upgrade is lagging.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Virtualization and Backup Engineer
Supports every operating system that supports hypervisors, easy to install and manage
Pros and Cons
- "CloudStack supports every operating system that supports hypervisors, which makes the product more attractive, compared to vCloud Director or Azure."
- "It is very easy to install and manage. It has the all modules in one node, unlike other software (OpenStack). The product allows a customized look and feel, and the ability to add custom workflows."
What is our primary use case?
CloudStack is an open-source platform for deploying infrastructure as a service (IaaS). Our company uses it to offer IaaS to companies who want to have public, private, or hybrid cloud.
I implemented this platform in two companies in Colombia. It was used to offer our customers a portal where they could create servers easily, safely, and have stable performance. I worked with different hypervisors and installed CloudStack in different operating systems. The integration is excellent. We had three zones in the platform for specific countries, approximately four pods and 10 clusters with VMware and XenServer hosts, and more than 500 virtual machines in production.
How has it helped my organization?
Customers were very happy with how easy it is to create a VPN site-to-site or a NAT, deploy a new virtual machine from a template, take a Snapshot, or clone a VM.
What is most valuable?
- CloudStack supports every operating system that supports hypervisors, which makes the product more attractive, compared to vCloud Director or Azure.
- It is very easy to install and manage.
- It has the all modules in one node, unlike other software (OpenStack).
- The product allows a customized look and feel, and the ability to add custom workflows.
What needs improvement?
The product has evolved a lot since the first versions in which it was very complicated to do version updates, and had various problems.
For how long have I used the solution?
Three to five years.
What do I think about the stability of the solution?
No problem, the platform is very stable.
What do I think about the scalability of the solution?
The platform has some problems, but this is due to restrictions of the hypervisor. For example, it's not possible to augment the disk core in VMware or reduce vCPU with the VM running.
How is customer service and technical support?
We had support with Citrix and Shapeblue. Currently we only use the CloudStack community.
How was the initial setup?
The initial setup was easy with the support of a partner.
What other advice do I have?
I recommend that you initially consider what solution or cloud product you require. Then, if you are looking for a stable product that is easy to install with a lot of documentation, a portal that is very easy to understand and manage and that can be modified, you should use CloudStack.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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