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Amazon OpenSearch Service vs Graylog Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
19th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (23rd), Search as a Service (3rd)
Graylog Enterprise
Ranking in Log Management
8th
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.2%, up from 1.8% compared to the previous year. The mindshare of Graylog Enterprise is 4.4%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Market Share Distribution
ProductMarket Share (%)
Graylog Enterprise4.4%
Amazon OpenSearch Service2.2%
Other93.4%
Log Management
 

Featured Reviews

Md. Shahariar Hossen - PeerSpot reviewer
Senior Software Engineer at Cefalo
Event tracking has become smoother and data analytics provide clear insights for user actions
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.
NC
Security Officer at JSC "Moldtelecom" S.A.
Log analysis has become clearer and faster but visualization and extensibility still need work
The problem was with the complexity and the cost to add extensions. We found this very expensive to buy another version with additional features. I think that Graylog Enterprise does not have customizable dashboards. I did not see them in Graylog Enterprise because most of the time we used the open source free version, which is limited. I think Graylog Enterprise should improve some things that they have in the paid version and perhaps provide users with a menu that gives examples of parsing logs and draws graphics so that people do not need to improve another system such as Grafana. This would be interesting. When it comes to functionalities, I found the log management in Graylog Enterprise acceptable. It is very simple to use and to collect logs. It has support for different protocols and different ports, and the sidecar is easy to use. However, in visualization, I think it needs to be much better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."
"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"They have the good documentation in the help text and that is the reason the Amazon is the perfect solution in the current market."
"In case there is a failure, Elastic manages everything well, and there no major downtime."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"It enables us to efficiently search and retrieve our event data, offering us a versatile approach to locate specific information within these logs."
"It's a good log management platform. In terms of infrastructure management, it's good."
"Open source and user friendly."
"The solution's most valuable feature is its new interface."
"The product is scalable. The solution is stable."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"Message forwarding through the in-built module."
"The ability to write custom alerts is key to information security and compliance."
"Troubleshooting is straightforward with Graylog Enterprise."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"The configuration should be more straightforward because we had to select a lot of things."
"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle the data."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"Amazon Elasticsearch can improve the bullion in the near search and the ease of integration with Kibana. Additionally, there could be more flexibility in the configuration and documentation."
"The biggest problem is the collector application, as we wanted to avoid using Graylog Collector Sidecar due to its architecture."
"I would like to see a date and time in the Graylog Grok patterns so that I can save time when searching for a log. I like how the streams and the search query work, but adding a date and time will allow me to pull out a log in a milli-second."
"Graylog can improve the index rotation as it's quite a complex solution."
"There should be some user groups and an auto sign-in feature.​"
"More customization is always useful."
"There are many other applications in the market that influenced my rating reduction."
"When it comes to configuring the processing pipeline, writing the rules can be very tedious, especially since the documentation isn't extensive on how the functions provided for these rules work."
"With technical support, you are on your own without an enterprise license."
 

Pricing and Cost Advice

"You only pay for what you use."
"The solution is not expensive, but priced averagely, I will say."
"There is a community edition available and the price of the commercial offering is reasonable."
"Compared to other cloud platforms, it is manageable and not very expensive."
"I am using a community edition. I have not looked at the enterprise offering from Graylog."
"If you want something that works and do not have the money for Splunk or QRadar, take Graylog.​​"
"I use the free version of Graylog."
"Having paid official support is wise for projects."
"Graylog is a free open-source solution. The free version has a capacity limitation of 2 GB daily, if you want to go above this you have to purchase a license."
"We're using the Community edition."
"Consider Enterprise support if you have atypical needs or setup requirements.​"
"It's open source and free. They have a paid version, but we never looked into that because we never needed the features of the paid version."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
14%
Comms Service Provider
11%
University
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise5
Large Enterprise9
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...
What needs improvement with Amazon OpenSearch Service?
Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for prov...
What is your experience regarding pricing and costs for Graylog?
I am not familiar with the pricing details of Graylog, as I was not responsible for that aspect. It was determined that we didn't need an enterprise plan, which is more suited for clients with less...
What needs improvement with Graylog?
I do not have any specific examples or numbers, such as time saved or incidents to share. Currently, I have no suggestions for how Graylog Enterprise can be improved, as there are no pain points or...
What is your primary use case for Graylog?
Graylog Enterprise is the logging and management tool we initially used, but later we stopped using it and switched to Loki, Grafana Loki for the logs. Eventually, we moved back to Graylog Enterpri...
 

Also Known As

Amazon Elasticsearch Service
Graylog2
 

Overview

 

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel
Blue Cross Blue Shield, eBay, Cisco, LinkedIn, SAP, King.com, Twilio, Deutsche Presse-Agentur
Find out what your peers are saying about Amazon OpenSearch Service vs. Graylog Enterprise and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.