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Axiad Conductor vs CyberArk Certificate Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
3.3
CyberArk Certificate Manager automates processes, offering efficiency and ROI, despite past misconfiguration causing a major outage.
CyberArk Certificate Manager is doing its best with multiple layers of security.
Section Head Cybersecurity at a energy/utilities company with 5,001-10,000 employees
With Venafi, it wasn't about saving time but achieving functionality that was otherwise impossible, such as distributing certificates without manual intervention.
Systems Engineer at a insurance company with 51-200 employees
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
5.9
CyberArk Certificate Manager support is quick and expert, though some users note delays post-acquisition; mostly positive ratings.
Inquiries are typically addressed the same day, with most issues, even complex ones, resolved within 24 hours.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Venafi's technical support is excellent, with even their first-tier support being in-house and highly competent.
Systems Engineer at a insurance company with 51-200 employees
Their technical support is knowledgeable and helpful, making Venafi stand out among other CyberArk products.
Solution Engineer at a comms service provider with 10,001+ employees
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
5.2
CyberArk Certificate Manager efficiently scales with strong role-based access, effective load balancing, but challenging integrations.
This role-based access control enhances scalability and efficiency by providing a focused view of necessary information.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Horizontal scaling is a necessity rather than vertical scaling.
Solution Engineer at a comms service provider with 10,001+ employees
Scalability with Venafi is good; you can definitely use it if you have ten thousand certs, a thousand certs, a million, or a couple million.
Senior Security Engineer at a tech services company with 1-10 employees
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
5.6
CyberArk Certificate Manager is mostly stable, with minor issues, achieving user stability ratings of six to nine out of ten.
Venafi's stability has been consistently reliable.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Venafi is a stable product. It's definitely more stable than others.
Senior Security Engineer at a tech services company with 1-10 employees
I observed that in the last year, CyberArk Certificate Manager was down two to three times without any notification.
Certified Ethical Hacker at Skillogic
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
CyberArk Certificate Manager needs enhanced integration, automation, and user support, with significant user experience and feature improvements required.
Expanding the range of out-of-the-box integrations would significantly improve the user experience.
Global Security Systems Consultant at a insurance company with 10,001+ employees
The yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation.
Systems Engineer at a insurance company with 51-200 employees
They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns.
Solution Engineer at a comms service provider with 10,001+ employees
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
CyberArk Certificate Manager offers complex yet competitive pricing, regarded as costly but justified for its quality and performance.
Venafi offers good value for the cost.
Global Security Systems Consultant at a insurance company with 10,001+ employees
The pricing has increased for us, impacting our organization due to its operational expenditure (OPEX).
Solution Engineer at a comms service provider with 10,001+ employees
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi.
Software Development Engineer 2 at Expedia Group
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
CyberArk Certificate Manager excels in automated certificate management, integration, error reduction, and privileged access, enhancing efficiency and usability.
The most valuable feature of Venafi is the automation that helps save time and reduce human error.
Global Security Systems Consultant at a insurance company with 10,001+ employees
It ensures centralized certificate management, which is crucial for compliance and maintaining best practices.
Systems Engineer at a insurance company with 51-200 employees
What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered.
Senior Security Engineer at a tech services company with 1-10 employees
 

Categories and Ranking

Axiad Conductor
Ranking in Authentication Systems
26th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Identity Management (IM) (37th), Privileged Access Management (PAM) (49th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th), Passwordless Authentication (9th), Identity Threat Detection and Response (ITDR) (25th), Insider Risk Management (16th), Multi-Factor Authentication (MFA) (10th), Non-Human Identity Management (NHIM) (14th), Credential Management Systems (CMS) (5th)
CyberArk Certificate Manager
Ranking in Authentication Systems
8th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
15
Ranking in other categories
Certificate Management Software (3rd)
 

Mindshare comparison

As of January 2026, in the Authentication Systems category, the mindshare of Axiad Conductor is 1.2%, up from 0.4% compared to the previous year. The mindshare of CyberArk Certificate Manager is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
CyberArk Certificate Manager1.8%
Axiad Conductor1.2%
Other97.0%
Authentication Systems
 

Featured Reviews

reviewer2230065 - PeerSpot reviewer
Lead Architect at a wellness & fitness company with 10,001+ employees
We have seen increased productivity now that users can self-serve their account recovery
We were looking for a way for users to self-serve and increase productivity. Before Axiad Cloud, every time a user was locked out they would have to call the help desk and wait for someone to call back and help them recover their accounts. Now users can do it themselves and cut down on the time they are down with an expired credential. That was the primary driver for why we looked at using this solution. The biggest benefit is that Axiad Cloud has increased the productivity of the business unit where it has been deployed. Before, we had anywhere between 10 and 15 percent of our users that were, at any given time, not able to sign into their systems because of expired credentials. With the introduction of the solution for that business unit, that number went down. That's a measurable advantage. Users also say it is much easier to use but that is not something that we can measure.
Karthik Kashyap T H - PeerSpot reviewer
Lead Engineer at a retailer with 10,001+ employees
Eliminates certificate expiration outages and offers good customization and reporting capabilities
Even though it allows for email editing, until version 23.1, you had to log on to the server, and the console itself used to take a lot of time. That has changed from the last release onwards. When you're defining the flow, there are some areas that can probably cause confusion to the users. If you want to rename the default field, you cannot rename it, which caused a lot of confusion during the initial days until everyone got settled in. Allowing the renaming or updating of the default field is something Certificate Manager can improve on. Certificate Manager has both the on-prem and the cloud versions, but the on-prem version is far more mature than the cloud version, which lacks a lot of features that the on-prem version offers, at least when we did the POC and evaluated the product. The maturity of the cloud version needs improvement. Additionally, when considering the on-prem version, there is a minor glitch in the system. When an administrator makes changes, they have flexibility regarding the approval flow. When dealing with a certificate that requires approval from several different teams, there is a minor glitch in the system where the name of the approver does not appear. This is a bug that we are currently addressing. Additionally, there is room for improvement in key management. Changing the default account name is not a straightforward process; it can be quite tedious. This is an area where improvements could be made. If there is a particular workflow that we want to tweak, right now, we can achieve it only via a PowerShell script. It would be great if they could also support a small Python script or anything to expand their scripting or adaptable workflow code base. Even though we can call another script from a PowerShell script, if someone doesn't have knowledge of PowerShell, that would be challenging.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Real Estate/Law Firm
7%
Financial Services Firm
13%
Computer Software Company
8%
Insurance Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise13
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Venafi?
The pricing is minimal compared to other platforms. There are no problems regarding pricing.
What needs improvement with Venafi?
It would be better if they could notify each member whenever any ongoing activity is happening. I have been using it for the past four years, and I haven't received any messages about issues on Cyb...
What advice do you have for others considering Venafi?
I didn't notice any time saved on satisfying the compliance requirements. To safeguard the infrastructure from any attacks, I suggest that everyone should maintain individual certificates for their...
 

Also Known As

Axiad Cloud
Venafi
 

Overview

 

Sample Customers

Information Not Available
Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Find out what your peers are saying about Axiad Conductor vs. CyberArk Certificate Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.