Betty Blocks vs ServiceNow comparison

Betty Blocks and ServiceNow are both solutions in the Rapid Application Development Software category. Betty Blocks is ranked #35, while ServiceNow is ranked #2 with an average rating of 8.6. Betty Blocks holds a 0.9% mindshare in RADS, compared to ServiceNow’s 6.5% mindshare. Additionally, 100% of Betty Blocks users are willing to recommend the solution, compared to 91% of ServiceNow users who would recommend it.

Betty Blocks

Read 2 Betty Blocks reviews

631 Views
467 Comparison Views

100% willing to recommend

ServiceNow

Read 224 ServiceNow reviews

23,781 Views
5,945 Comparison Views

91% willing to recommend

Betty Blocks

ServiceNow

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

ServiceNow and Betty Blocks compete in the application development and service management category. Data comparisons suggest that while ServiceNow provides strong support and cost-effectiveness, Betty Blocks leads with its rich features justifying its price.

Features: ServiceNow offers comprehensive IT service management, automation, and integration capabilities, along with advanced analytics and a large library of pre-built solutions. Betty Blocks focuses on no-code development, rapid application deployment, and offers greater customization and agility.

Ease of Deployment and Customer Service: ServiceNow provides a traditional deployment model with extensive documentation and a strong support system, suitable for large enterprises. Betty Blocks emphasizes a flexible, no-code platform with an emphasis on quick deployment and responsive customer support.

Pricing and ROI: ServiceNow involves a higher initial setup cost with broad functionality offering substantial ROI over time. Betty Blocks offers a competitive pricing model with lower upfront costs, focusing on rapid development tools that may lead to faster ROI.

To learn more, read our detailed Betty Blocks vs. ServiceNow Report (Updated: February 2026).

Buyer's Guide

Betty Blocks vs. ServiceNow

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Betty Blocks

Ranking in Rapid Application Development Software

35th

Ranking in No-Code Development Platforms

17th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow

Ranking in Rapid Application Development Software

2nd

Ranking in No-Code Development Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

224

Ranking in other categories

Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st)

Mindshare comparison

As of February 2026, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.9%, up from 0.2% compared to the previous year. The mindshare of ServiceNow is 6.5%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
ServiceNow	6.5%
Betty Blocks	0.9%
Other	92.6%

Rapid Application Development Software

Featured Reviews

Hans De Groot

Owner/Operator at Informatieewerkplaats

The solution is stable and has good support, but is expensive

Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.

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MichaelTang1

Manager of Security Engineering & Architecture at a outsourcing company with 5,001-10,000 employees

Seamless data integration and advanced automation improve service delivery efficiency

I think that nothing needs to be improved with the product; you just need the user to commit and spend appropriate time to overcome that learning curve. Once that is done, the product itself is pretty wonderful. I've seen a very nicely built interface with ServiceNow, and I've also seen the ugliest version that feels outdated. ServiceNow does allow that team to exist. They should modernize their fonts and their layout, the UI friendliness. They did introduce AI, chatbots, and AI on the back end, so that's wonderful and extremely useful if you train it. If you don't train it, it's pretty useless. Assessing the impact of ServiceNow's automation on service delivery times is complicated. The engineers who operate on ServiceNow find it isn't straightforward because the data set is accessible by everybody. The problem is that understanding how to manage that data set requires an enormous amount of engineering skill set to run the product. I would not hand the key to the customer; I would highly recommend that ServiceNow take control of that. Instead of offering support for the software, they should offer administrative support for the software. They should provide professional service or some kind of support system that allows us to use their product at a faster pace. I'm sure they offer something, but it's often outrageously expensive, or they rely on another company to resell their product and offer professional service. It makes no sense in my opinion, and they should offer the team at the front to help customize the product to fit each company's needs, as every company has different demands and forms of submitting a request that need adjustment over time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the back end."

"I have found many features that are important and that are easier when compared to Remedy; for example, the Scripted REST APIs and the Flow Designer... The Client scripts are simpler when you compare with Remedy."

"It's great to do statuses or to review tasks."

"It offers enhanced and efficient communication between the requester and the four pillar EDR through an online chat platform."

"Very easy to implement and to respond to my clients' needs."

"The return on investment is good when implementing for ourselves and for other clients."

"It facilitates the monitoring of major incidents and provides insights into the effort expended to resolve each incident."

"The product's integration functionality in the change management module has significantly improved efficiency in our organization."

"Overall, I rate ServiceNow 10 out of 10."

More ServiceNow pros

Cons

"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."

"I would like to see full integration with AI."

"What I find lacking in the software is its ability to query the database."

"The solution should offer better security when it comes to storing data."

"An area for improvement would be the accessibility of downloaded and compressed files."

"There's always a room for improvement in terms of the ServiceNow UI. For customers, the UI is something that is a continuous improvement."

"Their cloud management is also not that great compared to other products."

"Needs additional software titles and easier normalization."

"The visuals are the one area where there is opportunity for improvement."

"It's a little expensive compared to other tools."

"Integration capabilities can improve."

More ServiceNow cons

Pricing and Cost Advice

"The pricing is quite high, but the pricing is also not very transparent."

"The pricing structure that we have been working with was based on a number of blocks."

"The mandatory minimum is US$ 20,000 for licensing."

"We know that ServiceNow is not cheap, it's more expensive than other solutions. But we are trying to increase our ability to handle tickets so that the cost per ticket is less."

"There are licensing fees."

"The setup cost is high compared to others, especially when the scope is not fixed."

"Initially, the licensing model ServiceNow came up with was very good. But now, from a licensing perspective, they are changing their model day by day. It is becoming a bit expensive for customers."

"I'm not aware of any additional costs. I'm pretty sure that the current client is paying just the licensing fee per user. I do know that they've got some support agreement with ServiceNow, but I don't think that is broken out or specific to Project Management. It is just inclusive."

"This is a pretty expensive product, so the licensing could be better."

"I would say it is moderately expensive, ranging from six to seven on a scale of ten."

More ServiceNow pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	35
Large Enterprise	166

Questions from the Community

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...

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Would you choose ServiceNow over Microsoft PowerApps?

Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...

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What do you like most about ServiceNow?

The solution has a user-friendly interface.

See all answers

Comparisons

OutSystems vs Betty Blocks

Compared 43% of the time

Microsoft Power Apps vs Betty Blocks

Compared 14% of the time

Caspio vs Betty Blocks

Compared 12% of the time

ServiceNow Now Platform vs Betty Blocks

Compared 11% of the time

Temenos Quantum vs Betty Blocks

Compared 10% of the time

More Betty Blocks Competitors

BMC Helix ITSM vs ServiceNow

Compared 6% of the time

IBM Maximo vs ServiceNow

Compared 5% of the time

JIRA Service Management vs ServiceNow

Compared 4% of the time

Zendesk vs ServiceNow

Compared 4% of the time

Pega Platform vs ServiceNow

Compared 4% of the time

More ServiceNow Competitors

Product Reports

Buyer's Guide

Rapid Application Development Software

February 2026

Download Betty Blocks product report

Buyer's Guide

ServiceNow

January 2026

Download ServiceNow product report

Overview

From mobile apps to (customer) portals to back office management and everything in between. The Betty Blocks platform’s ease of use supports every size or complexity of your app. Go as far as you like, the easiest way possible.

Betty Blocks

ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

“The Smarter Way to Workflow”

ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

ServiceNow offers service management software for industries including:

Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications

Reviews from Real Users

PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”

ServiceNow

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group

AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow

Buyer's Guide

Betty Blocks vs. ServiceNow

February 2026

Free Report: Betty Blocks vs. ServiceNow

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