Betty Blocks vs ServiceNow comparison

Betty Blocks and ServiceNow are both solutions in the Rapid Application Development Software category. Betty Blocks is ranked #36, while ServiceNow is ranked #2 with an average rating of 8.5. Betty Blocks holds a 0.8% mindshare in RADS, compared to ServiceNow’s 7.2% mindshare. Additionally, 100% of Betty Blocks users are willing to recommend the solution, compared to 91% of ServiceNow users who would recommend it.

Betty Blocks

Read 2 Betty Blocks reviews

519 Views
384 Comparison Views

100% willing to recommend

ServiceNow

Read 224 ServiceNow reviews

22,688 Views
6,126 Comparison Views

91% willing to recommend

Betty Blocks

ServiceNow

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Executive SummaryUpdated on Dec 17, 2024

ServiceNow and Betty Blocks compete in the application development and service management category. Data comparisons suggest that while ServiceNow provides strong support and cost-effectiveness, Betty Blocks leads with its rich features justifying its price.

Features: ServiceNow offers comprehensive IT service management, automation, and integration capabilities, along with advanced analytics and a large library of pre-built solutions. Betty Blocks focuses on no-code development, rapid application deployment, and offers greater customization and agility.

Ease of Deployment and Customer Service: ServiceNow provides a traditional deployment model with extensive documentation and a strong support system, suitable for large enterprises. Betty Blocks emphasizes a flexible, no-code platform with an emphasis on quick deployment and responsive customer support.

Pricing and ROI: ServiceNow involves a higher initial setup cost with broad functionality offering substantial ROI over time. Betty Blocks offers a competitive pricing model with lower upfront costs, focusing on rapid development tools that may lead to faster ROI.

To learn more, read our detailed Betty Blocks vs. ServiceNow Report (Updated: December 2025).

Buyer's Guide

Betty Blocks vs. ServiceNow

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Betty Blocks

Ranking in Rapid Application Development Software

36th

Ranking in No-Code Development Platforms

18th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow

Ranking in Rapid Application Development Software

2nd

Ranking in No-Code Development Platforms

1st

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

224

Ranking in other categories

Help Desk Software (1st), IT Asset Management (1st), IT Service Management (ITSM) (1st)

Mindshare comparison

As of January 2026, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.8%, up from 0.2% compared to the previous year. The mindshare of ServiceNow is 7.2%, down from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
ServiceNow	7.2%
Betty Blocks	0.8%
Other	92.0%

Rapid Application Development Software

Featured Reviews

Hans De Groot

Owner/Operator at Informatieewerkplaats

The solution is stable and has good support, but is expensive

Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.

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Shafqat Paracha

General Manager at sPerception IT

Adopting flexible workflows with customized automation delivers measurable benefits

There are things that I would like to see improved in ServiceNow, such as the pricing, as it is a very costly solution compared to other tools. Additionally, its presence in the local market is very limited; in Pakistan, for example, I don't see any vendor or distributor of ServiceNow available. They need to increase their sales spectrum globally so people can easily access them and engage them for client meetings and more. From a functionality perspective, the features in ServiceNow are acceptable as, at the moment, the ITSM modules rank highly, being 13 plus Pink Elephant certified, which is a good aspect to have. When providing advice to users, I would suggest they consider making strategic decisions about their per user pricing since it is very high. In our region, people normally start with 5 to 10 users, but the per user price is quite steep. Moreover, ServiceNow does not charge based on data uploaded or downloaded, so they should reconsider their pricing and data policies to align better with the financial capabilities of the region.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the back end."

"We have found change management and CMDB to be very useful."

"Your time-to-market, or TTM, becomes faster when you use ServiceNow. Even individuals that are not tech savvy can quickly change processes and workflows in it. This can make the organization as a whole more agile."

"I like the ease of use."

"I find almost all the features valuable. It can do nearly everything except make your coffee, as my colleagues always say. It's got pros and cons, like every software, but the good thing about it is that it has a very structured approach."

"ServiceNow is easy to use."

"It facilitates the monitoring of major incidents and provides insights into the effort expended to resolve each incident."

"This solution is a single-storage for our user community to submit help desk tickets."

"Being able to have the required information for project management is valuable. I've got multiple people accessing it, and I'm tracking tasks with percentages done. It allows me to have detailed notes and provides the ability to attach documents. I have used a lot of project management solutions, and there were gaps in terms of what was available. ServiceNow has got all the features and functionalities. It is a solid solution. It is also easy to get into and use. It is certainly highly scalable."

More ServiceNow pros

Cons

"What I find lacking in the software is its ability to query the database."

"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."

"I would like to see full integration with AI."

"For me, there's a real opportunity, especially within the IT Service Management suite, to give a much better overall view of the workflow that individuals have across the different applications. At the moment, a lot of information is quite siloed in the different tables in ServiceNow."

"Transparency in the pricing model needs to be improved."

"I find ServiceNow to be a little bit clunky. If I need to report an issue they have a number of different options. I can report an issue, I can ask a question, I can make a request and it has varying levels of importance or levels of attention required. I find that what's required to submit is not always clear."

"HR Service Management is one module that needs a lot of improvement because it's a pretty new module. It was introduced in the last two years. It's becoming more mature day by day, but there is a lot of scope for improvement in that module."

"It would be nice if we could, with some specific access rights, move histories from one squad to another, as they generate dependencies or duplicate or flag them."

"All the screens are similar. It's the same platform for everything and you need to familiarize yourself with it. In the past, you used to have one screen per application. Now, you have everything integrated into one. Everybody will manage the same screen and they need to navigate into the same screen as the Internet Explorer with a toolbar with the categories and look for the things you want to see or the models you want to use."

"The licensing needs to be divided into tiers in order to attract lower-level users."

"I am interested to see the firm's strategic plans for Artificial Intelligence (AI) and Machine Learning (ML), and how the particular areas it will expand on from its existing investments (that feature, for example, in its ITSM Pro and CSM Pro modules)."

More ServiceNow cons

Pricing and Cost Advice

"The pricing is quite high, but the pricing is also not very transparent."

"The pricing structure that we have been working with was based on a number of blocks."

"There is an annual subscription to use this solution."

"It is an expensive platform."

"The price of this solution is expensive."

"It has a higher cost compared to local/regional solutions."

"The CapEx version is great."

"For the modules we use, we found it competitive. I can't think of any costs in addition to the licensing fees."

"It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost."

"I would say it is moderately expensive, ranging from six to seven on a scale of ten."

More ServiceNow pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

12%

Manufacturing Company

10%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	35
Large Enterprise	166

Questions from the Community

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Which solution is better for developing non-ITSM applications: OutSystems or Service Now?

The short answer is that OutSystems is far better for 2 main reasons. Firstly, with Service Now you are locked into that platform for good. The business model is to lock in and then keep pumping th...

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Would you choose ServiceNow over Microsoft PowerApps?

Hi Netanya, I will choose ServiceNow because ServiceNow is a very good tool compared to Microsoft PowerApp. Because ServiceNow has a very strong module (Performance Analysis) reporting which will ...

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What do you like most about ServiceNow?

The solution has a user-friendly interface.

See all answers

Comparisons

OutSystems vs Betty Blocks

Compared 55% of the time

Microsoft Power Apps vs Betty Blocks

Compared 25% of the time

ServiceNow Now Platform vs Betty Blocks

Compared 20% of the time

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BMC Helix ITSM vs ServiceNow

Compared 6% of the time

IBM Maximo vs ServiceNow

Compared 4% of the time

JIRA Service Management vs ServiceNow

Compared 4% of the time

Pega Platform vs ServiceNow

Compared 4% of the time

Microsoft Dynamics CRM vs ServiceNow

Compared 4% of the time

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Product Reports

Buyer's Guide

Rapid Application Development Software

January 2026

Download Betty Blocks product report

Buyer's Guide

ServiceNow

January 2026

Download ServiceNow product report

Overview

From mobile apps to (customer) portals to back office management and everything in between. The Betty Blocks platform’s ease of use supports every size or complexity of your app. Go as far as you like, the easiest way possible.

Betty Blocks

ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.

ServiceNow offers prebuilt applications to support any process, as well as a framework and tools that allow you to build your own.

ServiceNow’s service management solutions include change, request, incident, problem, and cost management, as well as HR, IT, field service, and facilities management solutions. They also cover business management solutions such as vendor performance management, financial management, performance analytics and project portfolio suite, as well as governance, risk, and compliance.

“The Smarter Way to Workflow”

ServiceNow’s activities, processes, and tasks are overseen as part of a comprehensive managed workflow that supports such features as real-time collaboration, communication, and resource sharing. ServiceNow’s suite of products allow for operation using serverless computing, and include the categories of Business Apps, Customer Service, HR, IT, and Security.

ServiceNow can be used to support most workflows because of the wide range of tools it offers. These include on-suite ticketing tools, predictive modeling to manage workflows, and benchmarking for the tracking of progress. ServiceNow can assist with artificial intelligence and machine learning processes and can be used to organize the cases of a help/service desk as well as for instance management and problem management. It also smoothly integrates with many legacy systems.

ServiceNow offers service management software for industries including:

Cloud services
Education
Financial services
Government
Healthcare
Manufacturing
Telecommunications

Reviews from Real Users

PeerSpot users prefer ServiceNow to its competitors because of its scalability, stability, and ease of use. It helps everyone in the company to be on the same page by creating a single source of record across all departments. One user stated that “I’ve definitely used over 20 project management solutions, but they can't be compared with ServiceNow.” Another said that “ServiceNow is an industry leader in multiple areas and provides an excellent ROI.”

ServiceNow

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group

AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow

Buyer's Guide

Betty Blocks vs. ServiceNow

December 2025

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